Sugar Bay Barbados - All Inclusive

Customer Ratings & Reviews

TripAdvisor Traveler Rating

2481 reviews

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  Best staff ever - amazing hotel

  I don’t know if it’s the Bajan culture or management insist on a strong welcoming manner- either way- all staff were just delightful. From the groundsmen, cleaners, bar staff, waiting on staff to the gorgeous boys at the beach doing paddle boarding and putting out umbrellas. However, special thank yous to the people who went out of their way to be so, so nice: Keshawna, Kay and the gorgeous cleaner who always has a flower in her hair - so sorry forgotten her name. New Year’s Eve was just fabulous and will take some beating better than the Hilton where they were allegedly charging guests to watch fireworks. Sugar Bay pulled out all the stops- gorgeous food, drumming band and girl band and fireworks on the beach. What was lovely was watching all the staff enjoying their work , stopping for a dance or photo-clearly management are happy with their staff and encourage such enthusiasm. Also and we also enjoyed and fabulous day at the races with another excellent staff member ‘Akeil’ but not sure on his name. Great Beach Bar with amazing cocktails on offer and a ‘ Bob Marley’ my new favourite drink. All the very best for

  Jan 08, 2026
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  NYE 2025

  Lovely Hotel We travelled as a family of 4 with 9yr old twins. We loved it from the moment we arrived, lovely setting, drinks on arrival and very friendly reception staff. We had booked an ocean view family suite, which was great! Big bedroom with king size bed and in the living area we had one single and a sofa bed, TV in each room, good size shower room and wash room. Even with the sofa bed out and a single bed in the living area we still had plenty of room. Tea/coffee making facilities and a small fridge also. Room was very nicely decorated and a lovely view over the ocean. Table and chairs on balcony. If there’s one downside to our room it was directly over the bar/entertainment. Wasn’t too much of a problem as we stayed out reasonably late and the entertainment finished at a reasonable time. If staying with younger kids and wanting an early night I’d request a room as far from here possible. Though if the kids are good sleepers you can sit on the balcony with a drink and watch the entertainment! NYE was perfect, the staff worked tirelessly, great food and drinks, great entertainment and fireworks to finish it off. Everybody had a great time, and felt like you were celebrating with friends. The food options are great and all excellent quality. Breakfast, lunch and dinner in the buffet restaurant was perfect, lots of options and cooked perfectly! Lunch at Colin’s was also good, kids loved the hot bogs and burgers, we loved the fish! We had one meal at the Asian which was nice, and one at sizzle, I didn’t enjoy my steak, and sent it back, though still got charged for it as the chef said it was fine. I couldn’t be bothered to argue and presumed it may be the way they cook it there. The rest of the meals were good though and the family enjoyed it, the setting was good and nice to get away from the buffet for a change. Drinks sitewide were good, lots of choice and good drinks for the kids too. Swim up bar was a nice touch. Beach was perfect! Lots of space and beds, admittedly I am an early riser so always got my favourite spot, though you didn’t need to, the water sports lads are great, always happy to help, bring you umbrellas and assist with anything. The kids loved the free water sports, paddle boarding, kayaking, bodyboarding and snorkeling as and when they pleased. Seawater and beach very clean and safe, the rings in sea were a bit grubby at the start but got cleaned and the kids spent hours jumping off them! The pool was decent, nicer loungers, we noticed lots of reviews saying not enough beds which concerned us, but no need. Of course if you want the best spot you have to get in there early, but we always did the beach in the morning and pool in the afternoon, we always got beds when we wanted some. Box with toys and inflatables to use for free too. There is a small pool next to Colin’s bar, not much good for lounging around but ideal for the kids to play in whilst waiting for food and drinks at Colin’s or just a quick dip whilst at the beach. We didn’t get out much in the venting but can easily walk to other bars and restaurants. Half hr from the airport. We did Cool runnings lunch cruise which was excellent and will do again. Snorkeling, good lunch, drinks and generally had a good time, Small shop on site which had all the essentials. We had a fantastic holiday and are already looking to book for Xmas 2026.

  Jan 07, 2026
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  We love Sugar Bay! Highly recommend for families!

  We had such an amazing time. The food at the reef restaurant is absolutely amazing, chef Gale made the best lamb I have ever had in my life! Our almost 4 year old fell in love with the kids club, she even wanted to spend our last morning at the hotel there. The cocktails were amazing and so are the staff. We will definitely be back again and highly recommend sugar bay for families.

  Jan 05, 2026
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  The good, the bad and the beautiful

  Firstly, if you are worried about not having a fabulous time here, please don't. You would be hard pushed to not enjoy yourself at the Beautiful Sugar Bay. We had an amazing time, is Sugar Bay perfect ? No. Will I be making recommendations for improvements? Yes. Did any of these suggestions stop me having a wonderful time? No, but I do think given the price there are a few tweaks needed. First impressions - we were fortunate to arrive at 3pm in the afternoon on a glorious dunny day. Wow what a first impression, visually stunning and a fantastic welcome by staff, what a beautiful hotel and resort right on the beach front - just WOW. Rooms - our room was ground floor at the back of the pool and had it's own lovely private garden area with sun loungers and chairs and a table. The room on first impression looked nice but I wasn't overly impressed with there not being any fronts on the wardrobes or drawers - so all your personal belongings are on display which made it feel messy. I also didn't like 2 single beds being pushed together and I've never been anywhere where there wasn't a dressing table or the fridge restocked - found the room basic but we weren't in it enough to worry. Food and drinks - drink choices were plentiful. The food was a tale of two halves for us. The standard in the buffet was really high - tasty, good quality food mostly very well cooked. However, choice was very limited and on 2 of our 10 nights there really wasn't anything we wanted for dinner. Both the steak and Asian fusion restaurants were fantastic - wish I'd viewed the buffet menus on arrival so we could plan our restaurant visits based on the evening buffet selection. Breakfast and lunch were good - but the lunch salad selection was measly in comparison to what I'm used to and I would have preferred a wider choice. Colins Bar was good for late lunch. Would really benefit from late night snacks 10pm - Midnight. We often had dinner at 7pm and after a few drinks would've like a snack. Perhaps peanuts/ crisps on the bars or in the pubs. Overall the food was good with some of it being delicious but there were occasions when choice was a bit sparse or we were peckish. The Bay and the pool - the pictures do not do the Bay justice, it is absolutely stunning. No problems whatsoever securing sun beds on the beach or at the pool. The pool and pool bar were great. The sea is a little rougher than I've experienced elsewhere in the Caribbean but still absolutely glorious and I really couldn't fault the beach or pool. The beach would've benefitted from being raked now and then. Made the most of the snorkelling equipment provided at Watersports. Make sure you visit Pebbles Beach and Carlisle Bay all within walking distance. Visit the Boatyard - you get a 45 min boat trip included in entrance, money back on food and drinks and the beach is stunning. We used the local buses to get there and back. Entertainment - the entertainment was really good but fairly quiet and ended by 11pm most evenings. The hotel is definitely on the quieter side. The steel pans at Sunday lunch was wonderful - more entertainment like this especially during the day would be good. The non-stop Christmas music drove us absolutely insane (we were there 7th - 18th December). We love Christmas and Christmas music but felt it should be limited to meal times or a couple of hours a day. No Caribbean vibe as such, but perhaps it was the time of year. Staff - what can I say, absolutely outstanding and what a credit they are to Sugar Bay. Truly fantastic and really made our trip. Location - really well located for access, close to the airport and everything you need there. We would thoroughly recommend Sugar Bay. I'm not sure if we'd return as it was a touch on the quiet side for us and we've never yet returned to the same place as so many more places we want to visit, but this is one place I would certainly consider coming back to. The bad wasn't bad, this place is already amazing, I just think a few tweaks would make it even better and make it better value for money.

  Jan 05, 2026
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  BIG BIRTHDAY

  We upgraded to an ocean view room, definitely not worth it, and avoid room room 313. Sugar Bay is a beautiful hotel with quite possibly the most wonderful caring staff i have ever witnessed. its nice to eat on the Terrace but you must compete with the pigeons. a real big issue! the food is self service, but the main dish of the day is carved by the chef. plenty of various dishes to appeal to any palette. Breakfast superb. Two extra restaurants to add to the main restaurant and beach bar. A wonderful Steak restaurant serving Angus beef on a wooden platter, and an Asian house, serving Chinese/Thai and sushi meals. Both highly recommended; these two restaurants allow two visits in a given week. the beach is stunning with ample sun beds and umbrellas. however the German disease of bagging an area will be a little disheartening, but there will always be plenty of room to soak up the sun in relative solitude. HOWEVER, forget the lovely pool with a swim up bar; it appears the sun beds are taken before daybreak!! i took US dollars thinking that would be sensible but really take the Barbados dollar. 2 Barbados dollar =1 us Dollar. Back to the room, i thought that the upgrade with an ocean view would be nice, but when we had a courtesy room in a standard garden view room; for our departure;, we were amazed at the size and refinements in the room. Far the superior to our room. Maybe room 313 was just a bad deal!!! our lock broke three times and the toilet was basically unusable due to the placement of the system, basically you have to use it sideways!!! that was the only negative. but this was overshadowed by the absolutely wonderful staff. Kay, Cherisse,Javan; to name just three is cruel as nothing was too much for any of the staff, never have we had such kindness. The evening entertainment was either a soloist or a band but the girl group VIRGO, were utterly brilliant. the area of sugar bay is only 10 minutes from the airport. Hired a car, and recommend a visit to Crane Beach with massive waves, and Bathsheba, you will not be disappointed with this lovely family run hotel

  Jan 04, 2026