Sugar Bay Barbados - All Inclusive

Customer Ratings & Reviews

TripAdvisor Traveler Rating

2493 reviews

• 

  My happy place

  My husband and I are about to go on our third holiday to Sugar Bay. We love it here. The staff are excellent,they are all very friendly and they can't do enough for you. The food is fantastic with a wide variety of different dishes available. The rooms are very comfortable and well equipped. We have met many people there who have returned numerous times. Our aim is to get a gold coloured wristband! We cannot fault it and have recommended it to friends, safe in the knowledge that they will enjoy themselves. Absolutely love it here,it's happy place and am counting down the days until we return

  Jan 25, 2026
• 

  Absolutely superb

  Just returned from a two week stay at Sugar Bay. The service is exceptional and always delivered with a smile. These are the happiest friendliest staff I have ever encountered. The food was excellent every day. Lunch and dinner buffet choice was varied and the quality was superb. I was slightly disappointed with breakfast as I like to eat mixed berries natural yogurt nuts seeds and honey - none of which was available. I did enjoy the throwback cornflakes! Absolutely loved our stay at this wonderful hotel

  Jan 24, 2026
• 

  Just brilliant

  Look no further than this place. My wife and I travelled on our honeymoon. She has a celiac allergy and it was recommended to us food wise. The catering staff were unbelievably helpful taking her through what she could have and not and even offering to cook up separate dishes upon request. As it was our honeymoon we were upgraded free of charge to a deluxe ocean view room rather than the standard ocean view that we originally booked. There was a chilled bottle of wine waiting for us also! One of the best things about this place is just the atmosphere, all the staff from cleaners to waiters to water sports are so friendly, laid back and always wanting to have a chat. They often are laughing and bantering with each other which for me, creates such a nice, relaxed atmosphere on this beautiful Caribbean island. I cannot recommend sugar bay enough and we are already talking about returning as soon as we can, food is excellent as are the staff and as is the location.

  Jan 23, 2026
• 

  Nice Xmas break

  We spent two weeks over Xmas and New Year at Sugar Bay. This is a lovely hotel & we had a fabulous holiday with our 16 year old daughter. We paid extra for a sea view room and had uninterrupted views of the sea. Beautiful views and we even saw turtles in the sea from our balcony a couple of times (early in the morning). Minor gripe but I asked for an extra chair on the balcony as there were 3 of us but that seemed to be too difficult. The beach is lovely. We never had trouble getting sunbeds and the beach guys would arrive & put umbrellas up for shade. There is a sporadic beach service but it’s really not difficult to get up and go to the bar for drinks. The rock wall break points create a lagoon with excellent snorkelling. Just snorkel close to the rocks in the middle break - we saw loads of fish. One day a stingray came into the lagoon and quite close to shore. We didn’t spend time around the pool as the beach was so lovely. Quality of food at the buffet was generally really good. It’s not a massive buffet but we enjoyed what we had. The New Years Eve buffet was excellent. We had two meals at both Umi and Sizzle. We enjoyed all the food at both. We had lunch every day at Colin’s grill and tried some local dishes (pigs tails and macaroni pie). Santa arrived on a jet ski on Xmas Day and the fireworks were fun on NYE. We did an island tour with Sam the Man (he gave us his card while we were on the beach) and a catamaran trip with Silver Moon. Both were great experiences. The hotel is close to the race track and we had a walk there to watch a couple of races on Boxing Day. I had a massage at the spa & our daughter had a manicure with Xmas nail polish. Spa is small and reasonably priced. We also did the steel pan lesson - great fun. Gardens of the hotel are small but lots of plants and flowers with hummingbirds flying in and out. Shout out to the lovely Kimberley who is always smiling and pleasant and to Nicholai who helped us try to work our way through the cocktail menu! This is a very nice hotel and we would recommend it.

  Jan 23, 2026
• 

  NOT QUITE ALL INCLUSIVE.

  Very disappointed with Sugar Bay's interpretation of "All Inclusive". First time in my experience that no alcoholic drinks were provided in the room - glasses, corkscrew, bottle-opener, but nothing to drink. I spoke to the Customer Relations Manager, Maggy, who confirmed this as the hotel policy. I did get four cans of beer each day (until the fridge was full) but if I wanted wine or spirits, I'd have to buy them. I walked to the shop down the road. Our Deluxe Oceanfront Room was in the west wing, directly above the UMI Restaurant kitchen. The fumes made the balcony an unpleasant place. AVOID the west wing!! The staff were very friendly and engaging, the Hotel clean (although beginning to look tired in places) and the pool well suited for small children. The food was good, never excellent. Acceptable. In all, we were disappointed with the Hotel experience, particularly given the price we paid.

  Jan 22, 2026