Riu Montego Bay Adults Only - All Inclusive

Customer Ratings & Reviews

TripAdvisor Traveler Rating

10624 reviews

• 

  Not a great experience

  The hotel is located in the direct line of airliners ascending so it was extremely noisy. The pool temperatures were too warm and uncomfortable. The hotel itself was nice, clean and well maintained. Be prepared to take your luggage to your room yourself. The food overall was good as were the drinks- although they don’t carry Ting nor ginger beer,2 Jamaica staples. Most of The staff tried but definitely needed more training and supervision. The biggest fault was smoking areas were not enforced people were smoking everywhere including weed nonstop.

  Sep 11, 2025
• 

  Wide vatiety of fun

  Resort is great, the best part of the whole reort is the fact it has 5 pools, you choose your vibe for the day from relaxing to partying. Food is good. Please tip the staff if you go as i noticed 99% of the people dont tip and that is just flat out wrong. The people are so wonderful and so warm and they work so hard. Please take care of them. The ONLY thing that i wish were different would be the mattresses. They are so firm, there is no give in them whatsoever. But the place is great. The landscaping is beautiful, very clean and front desk is there if you need them. So much to do, so many great people to meet and memories to make. So good in fact im already booked for february again. This is an honest review as i hope it helps.

  Sep 09, 2025
• 

  Not a place I would recommend for a week trip

  My husband and I went for a 3 day trip because it was not expensive. It is a party resort. There were many things that were subpar compared to other all-inclusive resorts. The food was not great for the most part and the a-la-Carter restaurants were hardly existent and then only main course was served, rest was buffet. The staff were not the friendliest other than entertainment staff. I was looking forward to a pool bar but wouldn’t go in that pool because it was the party pool and was packed all day where people hadn’t left. There was also a lot of noise from planes flying over us so close to the airport but it didn’t bother us too much. You couldn’t really hear it from your room. As well, the tile/concrete they used by the pool is so hot that you burn your feet just going from your chair to the pool. Lastly, the beach is very small, so if you are a beach person this may not be for you. The entertainment was really subpar except for the live band we saw. If you are a smoker, be advised that you can only smoke in 2 designated spots at the resort, not by the pool or your balcony. Although smoking weed seemed to be fine anywhere We were looking for a place to relax for a few days and this did the trick but I wouldn’t recommend it for a week. We did enjoy the waterpark though. Rooms and resort were clean so no issue there. If you are looking for a place to party, this is the place for you. .

  Sep 09, 2025
• 

  Great Holiday

  My friend and I had a lovely time at the Riu Mo’bay Hotel in July. The staff were Great except for one who was exceptionally and unacceptably rude, which I stated in my daily feedback. I stay at this hotel last year and returned this year and this particular individual is part of the reason I’ve given 4 point rather than 5. Now as for the food, I have to admit was better than last year and Jamaican food had more choices which I appreciated. Our favourite restaurant was the fine dining fish restaurant, the food was great and staff lovely. The day and night entertainment was both fun and enjoyable, if you haven’t done the Aqua Aerobics, I suggest you do it, I have never laughed so much while working out. The rooms are clean, although I’d recommend changing the water that they mop the floor with and washing out the mops, as although the floor was washed daily in our room it was not clean. On a positive note the staff clearly work hard and I’d like to say an over thank you to them all, especially Jermaine (the manager at the fish restaurant) Red (one of the entertainers), her great spirit is infectious, Kerrianne (who is one of the waitresses at the large restaurant) she always greeted us with a smile and nothing was ever too much. Also the young lady who I cannot remember her name who worked the early shift at the Sports Bar, always smiling and just over genuinely lovely.

  Sep 03, 2025
• 

  Beach

  Resort is nice, food is average. Staff, some of them nice. Some of them very crappy. If you are a beach person, this is not for you. Google and find more.

  Sep 02, 2025