What We Love

  • Immerse yourself in total luxury within the swank suites onsite. 
  • Enjoy much needed "R and R" at the jaw-dropping 44,000 square foot swimming pool, currently the largest in this region.
  • The Explorer's club (kids 3-12) offers everything from sand castle competitions to arts & crafts for younger guests. 

Things to Know

  • The resort is only 90 minutes from the airport. 
  • Upgrade to the Preferred Club and gain access to a private lounge, private beach and a variety of additional amenities. 
  • Maximize your vacay hours by checking pick-up times on scheduled transfers.

Resort Details

Dining
Various restaurants and bars serve delicious cuisines and drinks.
OnSite Dining
  • Barefoot Grill
    Grilled favorites and delicious, quick bites are available for guests. 
  • Coco Café
    The Coco Café offers premium Coffee & deli snacks to guests seeking a quick, casual top-up during the day. 
  • El Patio
    Sample a wide variety of mouth-watering Mexican cuisine at El Patio. 
  • Gohan
  • Himitsu
    Pan-Asian cuisine is on full display at this popular restaurant. 
  • L’Etoile
  • Oceana
    Ocean prides itself on offering the best, freshest seafood to guests. 
  • Pizzeria
  • Portofino
    Portofino offers authentic Italian gourmet dining for adult guests. 
  • Romantic Dining Experience
    For your honeymoon, wedding anniversary or when you just decide to have a very special dinner with your sweetheart or friend, we can set a spectacular private dinner for your party, with a delicious menu, served exclusively at one of our appointed spots. This special dinner is served only by advance reservation through our concierge.
  • Seaside Grill
    The Seaside Grill offers tropical cocktails & grilled specialties for guests seeking a sample of local flavors and customs. 
  • Various Bars / Lounges
    - Desires
    - Manatees
    - Preferred Club Bar
    - Pool Bar
    - Rendezvous
    - Revive
    - Sugar Reef
    - Tortuga
  • World Café
    You'll be begging to come back for more after sampling the delicious culinary delights presented in this one-of-a-kind international buffet.
This all-inclusive resort provides complimentary Wi-Fi, business center, room service, a spa and more.
On-Site Amenities
  • Accessible facilities†
  • All-inclusive meal plan
  • ATM/Cash machine†
  • Babysitting†
  • Business center†
  • Car rental desk†
  • Child programs†
  • Complimentary wireless internet
  • Currency exchange†
  • Laundry/Valet service†
  • †
  • All-inclusive meal plan
  • ATM/Cash machine†
  • Babysitting†
  • Business center†
  • Car rental desk†
  • Child programs†
  • Complimentary wireless internet
  • Currency exchange†
  • Laundry/Valet service†
  • Lounges/bars†
  • Medical Facilities Service†
  • Pool†
  • Room service†
  • Spa†
  • Tour/sightseeing desk†
On-Site Wedding Services
  • Please contact the hotel for additional information.

† Fees may apply

Water sports, children and teen programs, pools and more fun activities are available.
On-Site Recreation
  • Children's pool †
  • Fitness center on-site †
  • Non-Motorized Water Sports †
  • Pool
    Preferred Club Pool
  • Teen programs †

† Fees may apply

Guest Reviews

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.0 7918 reviews
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    Good

    Overall the resort is nice, unless you’re a preferred guess you will not get any premium beverages. The lighting around the resort is poor and was a security concern. Also the rooms in building 3 need to be upgraded. The pools were very nice and relaxing but limited activities. If you are looking to book excursions, this is not the resort for you, everything is over an hour away. If you’re looking for a nice relaxing vacation with family, this is the place to stay, but if you’re looking for excursions and more of a busy environment, you may want to consider another resort. Most of the restaurants were good especially the Asian cuisine, the buffet is small and has limited selections. The Oceana restaurant by the pool was also great.

    Jun 10, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    It Was A Dream

    The all inclusive was a first for me and will be my go to from now on if available. The monkeys were a joy to watch outside on the balcony. Everything is very clean. The staff around the entire property were very accommodating. The beach was very nice. I shopped on the beach and got a massage all while relaxing and being catered to with refreshments. The party on the beach with our personal chef/staff was beautifully done. The steak with all the fixings was fantastic all while hearing the waves from the beach. Everyone enjoyed it. It was a dream.

    Jun 09, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Don’t hesitate-book!

    Currently here and enjoying the experience. Great vibe, very relaxing, and lots to do. I especially loved yoga on the beach in the morning. The rooms are great. There is entertainment with the monkeys in the morning on our deck. The staff are friendly and very helpful. We met people from all over the world. 10/10

    Jun 03, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Relaxing Vacay

    The resort is clean and the staff is attentive, however staff was limited. Mattresses are super soft and saggy. Food is filling but not satisfying. Pools are clean and maintained but tile surrounding the pools are quite slick causes multiple falls.

    Jun 02, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Nice experience but could have been better

    Beds were uncomfortable and not all staff are friendly or accommodating/helpful, maybe due to their lack of English or understanding. The cushions on the furniture were stained/spoiled and should be sanitized. There were times that the car drivers were not friendly and did not want to drive us around the big resort. Everything is spaced out which makes the resort huge. The beach was dirty and should be cleaned up and debris removed. They need umbrellas/cabanas on the beach to accommodate beach lovers.

    Jun 02, 2025
Hotel Advisories
  • AdvisoryStudent Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • General Policies:

    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds. 

    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

  • Pet Policy : Pets Allowed:
    • Resort allows small dogs under 22 lbs. Please contact the resort prior to booking to confirm all requirements are met and they can provide you the current cost per night. This fee will be payable to the hotel. Proper paperwork must be provided to the hotel prior to check-in.

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