What We Love
- The fish tacos from the grill are our favorite!
- The upper pool has a chill vibe. You'll want to spend all day there!
- Indulging in a day of pampering at the Miiluma Spa. It's a dream come true!
Things to Know
- The Michael Jackson Show is out of this world and will have you on the edge of your seat the entire time!
- The beautiful white sand will have you wanting to stay here forever!
Resort Details
- Various Lounges/Bars
Cevichería
Jamaica bar
Lobby bar
Swim-Up bar - Various Restaurants
Kambu Restaurant
Kalmia Cocina
Rosato Ristorante
El Mexicano
Trattoria
Sushi Corner
The Grill
Deli Cafe
Pizzeria
Cenaduria
La Cevicheria
San Telmo Steak House
Panadería
Thai Kunn
Healthy Corner
Some restaurants may operate on select schedules. Reservations may be required. Expect dress code requirements. Consult the hotel upon arrival for hours of operation, reservation policies, and dress codes.
- 24-hour front desk
- 24-hour room service†
- ATM/Cash machine†
- Babysitting,Offsite†
- Baggage hold
- Bell staff/porter
- Business services†
- Children programs
- Children welcome
- Children's play area
- 24-hour front desk
- 24-hour room service†
- ATM/Cash machine†
- Babysitting, Offsite†
- Baggage hold
- Bell staff/porter
- Business services†
- Children programs
- Children welcome
- Children's play area
- Concierge desk
- Conference facilities†
- COVID test onsite
- Elevators
- Exercise gym
- Free parking
- Game room
- Golf, Offsite†
- Housekeeping - daily
- Laundry/Valet service†
- Lounges/bars†
- Meal Plan Type: All Inclusive
- Meeting rooms†
- Non-smoking rooms available
- Pool
- Restaurant
- Room service†
- Safe deposit box
- Sauna†
- Shopping mall, Offsite†
- Spa†
- Tour/sightseeing desk
- Valet parking
- Wakeup service
- Water sports†
- Business Services†
- Wireless Connectivity
- Please contact the hotel for additional information.
† Fees may apply
- Children's poolThere is 1 children's pool on-site.
- Children's program, onsiteKid's Club - For children ages 4-12 years old, available from 9:30 AM - 6:00 PM.
Teen's Club - Video games, 3D TV screens, modern music MTV, Wi-Fi connectivity, movies, computers. - Direct access to a beach
- Fitness center on-site
- Hot tub2 outdoor hot tubs.
- Motorized Water Sports †
- Non-Motorized Water Sports
- PoolThere are 2 pools and 1 children’s pool. This property also has swim-up bars.
- Sauna †
- Spa †
- Steam bath †
- Golf †Golf course located within a mile of property.
† Fees may apply
Guest Reviews from CheapCaribbean Customers
Customer Ratings & Reviews
TripAdvisor Traveler Rating
17487 reviews
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Feb 04, 2026Amazing dining
We had a amazing experience at the dining tables, Eladio the manager was excellent with me and my wife he looked over us for all our needs, my wife is vegan and he made it so easy for us to find food for her. He can run this whole hotel by himself. I see why he’s the manager. He’s staff are all on point to he’s directions. Heraciio,antonio,magda, celesta were all super polite and understanding our needs. Great staff #1 in my book Thank you all for great experiences
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Feb 04, 2026
Best experience
during our stay we met Gladrio, Heradio , Antonio and Manuel they are some of the best servers we had . They never made us feel left out and pay very attention to attending to us i would definitely come back for the very good service 👍 We will miss them. 10/10 hotel stay
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Feb 03, 2026
Staff is there 24/7 to assist you.
24th year at Fiesta Americana Condesa. Each year is better than the one before. The staff is like family. Mentioning names that make the resort fabulous- Fernanda- checks on us everyday. Bartenders Juan “JJ”, Rudolpho, buffet waiters Gladio, Claudio and Antonio.
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Feb 02, 2026
Great for young families
Excellent stay and would absolutely come here with my family again. This resort may be small compared to other Cancun resorts we've stayed at, but it has so much to offer. I was worried my kids may be bored but their Kids Club ran the entire duration of our stay and the kids couldn't get enough of it, kept wanting to go back during their closed hours. I have to say these ladies at the Kids Club are the best part of our stay and they deserve praise in the highest order!!! Meli, Anaid and Hzel are amazing. We had a 2xtwin bed ocean view room which was breathtaking, my only complaint is that there is no privacy in the bathroom so be prepared to share your trips with everyone in the room. I cannot say enough how CLEAN this entire resort is... the restaurants, the pools, the walking areas, the lobby, the rooms, just everything. You will see the staff clean every square inch of the resort during your stay, and they are all so kind and pleasant to speak to.
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Jan 31, 2026Much better in Cancun
Awful resort in Cancun, full of low-middle class drunk Americans. Rooms smell like in the hospital. Bad insonority (you « enjoy » parties from hotel nearby). Bad experience with the spa (Ruth), which offer you a « promotion » for last minute appointments (2 massages for $250) but you finally have to pay $261 « because the conversion rate had changed »… Another bad experience with the Laundry Service. I asked (written in the laundry note) to have all my stuff folded (as I had a plane just after my laundry is back) but everything came back on hangers… All inclusive resort but food and drinks selection are so low quality they have better to slightly increase the price to upgrade the quality… I dont understand how this very old fashioned resort can be rank #4 hotel in Cancun… Won’t be back
- AdvisoryImportant Information For Our Guests Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary
- AdvisoryEffective immediately due to Mexico regulations we will no longer accept payment in US Dollars at the Hotels/Resorts. All services shall be in Mexican Pesos. When using a credit or debit card, the charges are being made in Mexican Pesos. Due to this same regulation, we are no longer accepting USD cash as a form of payment or to execute any money exchange; at our hotels/resorts. Guests are required to either use ATM or utilize any bank office nearby.
- AdvisoryThe Municipal Government of Benito Juarez will be charging all guests in the area of Cancun and Puerto Morelos an Environmental Sanitation Tax of a minimum $91.04 Mexican Pesos (approx. $5.22USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain, and conserve the extraordinary beauty of the area.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- Pet Policy : Pets Not Allowed