What We Love
- The fish tacos from the grill are our favorite!
- The upper pool has a chill vibe. You'll want to spend all day there!
- Indulging in a day of pampering at the Miiluma Spa. It's a dream come true!
Things to Know
- The Michael Jackson Show is out of this world and will have you on the edge of your seat the entire time!
- The beautiful white sand will have you wanting to stay here forever!
Resort Details
- Various Lounges/Bars
Cevichería
Jamaica bar
Lobby bar
Swim-Up bar - Various Restaurants
Kambu Restaurant
Kalmia Cocina
Rosato Ristorante
El Mexicano
Trattoria
Sushi Corner
The Grill
Deli Cafe
Pizzeria
Cenaduria
La Cevicheria
San Telmo Steak House
Panadería
Thai Kunn
Healthy Corner
Some restaurants may operate on select schedules. Reservations may be required. Expect dress code requirements. Consult the hotel upon arrival for hours of operation, reservation policies, and dress codes.
- 24-hour front desk
- 24-hour room service†
- ATM/Cash machine†
- Babysitting,Offsite†
- Baggage hold
- Bell staff/porter
- Business services†
- Children programs
- Children welcome
- Children's play area
- 24-hour front desk
- 24-hour room service†
- ATM/Cash machine†
- Babysitting, Offsite†
- Baggage hold
- Bell staff/porter
- Business services†
- Children programs
- Children welcome
- Children's play area
- Concierge desk
- Conference facilities†
- COVID test onsite
- Elevators
- Exercise gym
- Free parking
- Game room
- Golf, Offsite†
- Housekeeping - daily
- Laundry/Valet service†
- Lounges/bars†
- Meal Plan Type: All Inclusive
- Meeting rooms†
- Non-smoking rooms available
- Pool
- Restaurant
- Room service†
- Safe deposit box
- Sauna†
- Shopping mall, Offsite†
- Spa†
- Tour/sightseeing desk
- Valet parking
- Wakeup service
- Water sports†
- Business Services†
- Wireless Connectivity
- Please contact the hotel for additional information.
† Fees may apply
- Children's poolThere is 1 children's pool on-site.
- Children's program, onsiteKid's Club - For children ages 4-12 years old, available from 9:30 AM - 6:00 PM.
Teen's Club - Video games, 3D TV screens, modern music MTV, Wi-Fi connectivity, movies, computers. - Direct access to a beach
- Fitness center on-site
- Hot tub2 outdoor hot tubs.
- Motorized Water Sports †
- Non-Motorized Water Sports
- PoolThere are 2 pools and 1 children’s pool. This property also has swim-up bars.
- Sauna †
- Spa †
- Steam bath †
- Golf †Golf course located within a mile of property.
† Fees may apply
Guest Reviews from CheapCaribbean Customers
Customer Ratings & Reviews
TripAdvisor Traveler Rating
17414 reviews
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Dec 24, 2025Negative restaurant changes
I haven't done a review in years. I'm now reviewing this resort that I've been to about 4 times over 2 years and why I won't come back. Last time I visited was in May 2025. First 3 positive changes in the last 6 months: filtered water dispensers installed throughout property, more gym equipment added, and yoga classes added. The negatives are all about the restaurants which greatly lower the value of the price you pay. The resort no longer uses dinner reservations that were so convenient through their app. Now guests have 1 hour waits at every place. The only exception is the "Brazilian" restaurant that replaced the very good "Thai" restaurant. This place takes in person reservations from 2-4pm for the same day. I showed up at 1:50 pm and more than 20 people were already lined up. 30 minutes later I got a 9pm reservation. I showed up at 8:45pm and was told to leave and come back exactly at 9 even though the place was empty. They also made the steak place Te Almo not part of the all-inclusive, so this place is also mostly empty at dinner. It was never that special to begin with and now they're charging extra for it. They also added the pizza hut outside to the dinner offerings. So now they're are 2 Italian options. Overall these changes to the dining offering makes guests waste a lot of time from their pre-paid vacations and gives them less for their money. This resort has been a good mid-range option but now would only be worth it for a rate of no more than $300/night.
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Dec 24, 2025AMAZING VACATION
AMAZING VACATION! Everything was A+! We traveled with 3 adult children ages 18-21, and the 3BR/3Bath ocean view suite was spectacular. Absolutely exceeded expectations. Tons of space and we all loved the daily replenishing of the mini bar! Food was excellent, lots of restaurant choices for lunch and dinner. Service was amazing, the staff was so friendly, nice and helpful. Pool/hotel bathrooms were kept so clean. Beach was absolutely gorgeous, so clean, raked daily by 7AM. Our suite came with concierge service and that was also amazing bc Christian made our restaurant reservations and we could text him if we needed anything. I would highly recommend this resort!!!
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Dec 22, 2025Even if it were free, I would not return
The food is not good, request from staff have to be asked multiple times, and they don't have enough restaurants to accommodate the guests. You could lose an hour a half of your vacation waiting in line for a dinner reservation only to be turned away once you get to the front of the line saying they're full and then they won't even put you in for the next night. You have to do it all over again if you want to eat there.
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Dec 21, 2025
Definitely going back!!!
Staying at fiesta Americana was amazing! The service was great as well as the food and drinks!!! I want to give a HUGE shout out to a few amazing bartenders Pedro, Rodolfo, Carlos, Felix, Nemias and chef Josue thank you so much for making our stay just amazing!
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Dec 21, 2025
Excellent stay as always!
Tremendous vacation as always at Fiesta Americana. Beautiful resort, great food and excellent service from the staff.
- AdvisoryImportant Information For Our Guests Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary
- AdvisoryEffective immediately due to Mexico regulations we will no longer accept payment in US Dollars at the Hotels/Resorts. All services shall be in Mexican Pesos. When using a credit or debit card, the charges are being made in Mexican Pesos. Due to this same regulation, we are no longer accepting USD cash as a form of payment or to execute any money exchange; at our hotels/resorts. Guests are required to either use ATM or utilize any bank office nearby.
- AdvisoryThe Municipal Government of Benito Juarez will be charging all guests in the area of Cancun and Puerto Morelos an Environmental Sanitation Tax of a minimum $30.00 Mexican Pesos (approx. $1.60 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.
- AdvisoryThe state of Quintana Roo will be charging a sanitation tax of $4.20 USD, per room per night. This amount is not included in your vacation price and will be collected at your hotel. This fee is subject to change at any time without notice by the hotel.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- Pet Policy : Pets Not Allowed