What We Love
- The fish tacos from the grill are our favorite!
- The upper pool has a chill vibe. You'll want to spend all day there!
- Indulging in a day of pampering at the Miiluma Spa. It's a dream come true!
Things to Know
- The Michael Jackson Show is out of this world and will have you on the edge of your seat the entire time!
- The beautiful white sand will have you wanting to stay here forever!
Resort Details
- Various Lounges/Bars
Cevichería
Jamaica bar
Lobby bar
Swim-Up bar - Various Restaurants
Kambu Restaurant
Kalmia Cocina
Rosato Ristorante
El Mexicano
Trattoria
Sushi Corner
The Grill
Deli Cafe
Pizzeria
Cenaduria
La Cevicheria
San Telmo Steak House
Panadería
Thai Kunn
Healthy Corner
Some restaurants may operate on select schedules. Reservations may be required. Expect dress code requirements. Consult the hotel upon arrival for hours of operation, reservation policies, and dress codes.
- 24-hour front desk
- 24-hour room service†
- ATM/Cash machine†
- Babysitting,Offsite†
- Baggage hold
- Bell staff/porter
- Business services†
- Children programs
- Children welcome
- Children's play area
- 24-hour front desk
- 24-hour room service†
- ATM/Cash machine†
- Babysitting, Offsite†
- Baggage hold
- Bell staff/porter
- Business services†
- Children programs
- Children welcome
- Children's play area
- Concierge desk
- Conference facilities†
- COVID test onsite
- Elevators
- Exercise gym
- Free parking
- Game room
- Golf, Offsite†
- Housekeeping - daily
- Laundry/Valet service†
- Lounges/bars†
- Meal Plan Type: All Inclusive
- Meeting rooms†
- Non-smoking rooms available
- Pool
- Restaurant
- Room service†
- Safe deposit box
- Sauna†
- Shopping mall, Offsite†
- Spa†
- Tour/sightseeing desk
- Valet parking
- Wakeup service
- Water sports†
- Business Services†
- Wireless Connectivity
- Please contact the hotel for additional information.
† Fees may apply
- Children's poolThere is 1 children's pool on-site.
- Children's program, onsiteKid's Club - For children ages 4-12 years old, available from 9:30 AM - 6:00 PM.
Teen's Club - Video games, 3D TV screens, modern music MTV, Wi-Fi connectivity, movies, computers. - Direct access to a beach
- Fitness center on-site
- Hot tub2 outdoor hot tubs.
- Motorized Water Sports †
- Non-Motorized Water Sports
- PoolThere are 2 pools and 1 children’s pool. This property also has swim-up bars.
- Sauna †
- Spa †
- Steam bath †
- Golf †Golf course located within a mile of property.
† Fees may apply
Guest Reviews from CheapCaribbean Customers
Customer Ratings & Reviews
TripAdvisor Traveler Rating
17056 reviews
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Jul 09, 2025Best Place for Families!
Everything was so good when it comes to food and the environment was very friendly! Anytime me and my family needed something they were more than happy to help! The staff was super friendly People like heyaciio, eladio, Jose Dolores Antonio and Naycci were all amazing in the eating area Along with Edger and Piana in the front! Please do not hesitate in coming here. Great fun for everyone!
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Jul 08, 2025Unfortunate Experience
Many hidden fees, NOT all inclusive, elevated cafeteria food, drinks are subpar and everyone is your friend for a tip. Not kid friendly. Pool is HOT and closes early.
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Jul 08, 2025
They try the their best to satisfy your needs
Wow, I will definitely be back, all the staff are great, at the buffet Nallely, Elodio y heraclio are the best of the best!! Food is the great!!! I Love Mexico, I love Cancun!!❤️ Definitely recommend Fiesta Americana Condesa
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Jul 07, 2025
Jonathan, the best entertainer!
The entertainment team is extraordinary!!!! Jonathan, Nestor and Francisco made our time here more womderfull than it was really being. Always available, with a true smile on faces! Fiesta Americana Condessa, congratulations on having such a great team!
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Jul 06, 2025
Best Experience!
This trip was amazing! Everything was a 10/10 from service to food to entertainment. We loved it. First time in Cancun as well!
- AdvisoryImportant Information For Our Guests Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary
- AdvisoryEffective immediately due to Mexico regulations we will no longer accept payment in US Dollars at the Hotels/Resorts. All services shall be in Mexican Pesos. When using a credit or debit card, the charges are being made in Mexican Pesos. Due to this same regulation, we are no longer accepting USD cash as a form of payment or to execute any money exchange; at our hotels/resorts. Guests are required to either use ATM or utilize any bank office nearby.
- AdvisoryThe Municipal Government of Benito Juarez will be charging all guests in the area of Cancun and Puerto Morelos an Environmental Sanitation Tax of a minimum $30.00 Mexican Pesos (approx. $1.60 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.
- AdvisoryThe state of Quintana Roo will be charging a sanitation tax of $4.20 USD, per room per night. This amount is not included in your vacation price and will be collected at your hotel. This fee is subject to change at any time without notice by the hotel.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- Pet Policy : Pets Not Allowed