Resort Details
- Aquazul
- Blanca Blue Restaurant
Dress Code: Collared shirt, polo shirts, dresses, skirts, casual shoes, dress sandals.
- Bocados Stk
- 24-hour front desk
- 24-hour security
- Doctor on call†
- Dry cleaning†
- Elevators
- Golf,Offsite†
- Ice machine
- Internet services†
- Jacuzzi†
- Laundry/Valet service†
- 24-hour front desk
- 24-hour security
- Doctor on call†
- Dry cleaning†
- Elevators
- Golf, Offsite†
- Ice machine
- Internet services†
- Jacuzzi†
- Laundry/Valet service†
- Medical Facilities Service†
- Outdoor pool
- Parking
- Poolside service
- Restaurant†
- Spa†
- Tennis court
- Tour/sightseeing desk†
- Umbrellas†
- Valet parking†
- Water sports†
- Please contact the hotel for additional information.
† Fees may apply
- Gym †
- Jacuzzi †
- Pool
† Fees may apply
Guest Reviews from CheapCaribbean Customers
Customer Ratings & Reviews
TripAdvisor Traveler Rating
4603 reviews
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Jul 29, 2025Great experience.
Everything, everyone was excellent. Front the porters at the front to the workers cleaning and maintaining the property. They always greeted and welcomed you with a smile. Amenities were up to date and clean. I will be returning.
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Jul 29, 2025
3rd Time at Garza Blanca PV
This Resort is on my top 3 list of places I love. It is comfortable, reliable, and well kept. Personnel is helpful, kind and always there for you. It is not cheap, but you can catch opportunities every year to get an affordable experience.
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Jul 28, 2025
Favorite Place on Earth
We just got back from our fourth trip to this property and it just seems to get better every time. Breathtaking property - immaculate facilities, incredible landscaping (it really is a preserve), delicious food, sweeping views of the bay from virtually every room/suite and excellent service. We've stayed both oceanfront and in the towers - both are fantastic but are definitely different experiences. Stay oceanfront for hearing the ocean and to be in walking distance of the main pool or if taking the trolley seems daunting (it’s actually kind of fun but difficult for those with mobility issues or very small kids. Stay in the mountain towers for incredible panoramic views of the bay. Noise carries up the mountain so there is some street and construction noise in tower rooms - but you hear virtually nothing with the patio door closed. Restaurants are fantastic - five restaurants to choose from for adults and three (if you count pool bar) for those with kids. Our favorites are Blanca Blue for breakfast, Dao (Chinese) for dinner and Bocados, which we always save for the last night of the trip as they always make it special. Book your restaurant reservations by visiting the reservation portals on the website before you go. It will ask for your room number but just use your confirmation number. Shout out to the waiters at the main pool (Salvador - the iguana wrangler is a gem) and the gracious bartenders at Blanca Blue who always welcomed us for an after dinner drink. Oh, and don't, under any circumstances, do the "welcome breakfast". It is a timeshare pitch and will take up most of your first day. We always politely decline. They'll reach out a few times but will back off if you simply tell them you're not interested.
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Jul 25, 2025
Great anniversary celebration
This restaurant had one of the most breathtaking views, My husband and I experienced ,a 5 stat dinner, Jaime Jhanko, Rósalio and his culinary team provided us with one of the most beautiful culinary experiences we’ve had we’ve had and we’ve had our share!
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Jul 25, 2025
5 stars
I had an exceptional dining experience at Bocador Steakhouse, thanks to the incredible service provided by Jhanico and Rusalio. From the moment we arrived, they went above and beyond to make us feel welcomed and well taken care of. Jhanico was attentive, professional, and had excellent knowledge of the menu, offering great recommendations that truly enhanced our meal. Rusalio ensured everything at our table was perfect—his timing, courtesy, and genuine hospitality made the entire experience feel first-class. The food was phenomenal, but the service from these two gentlemen truly made the night unforgettable. I highly recommend asking for Jhanico and Rusalio if you want your Bocador visit to be something special. We’ll definitely be back—5 stars all the way!
- AdvisoryThe state of Quintana Roo will be charging a sanitation tax of a minimum $32.57 Mexican Pesos per person per night ($1.89 USD depending on the exchange rate), per room per night. This amount is not included in your vacation price and will be collected at your hotel. This fee is subject to change at any time without notice by the hotel.
- Check In: 4:00 PM
- Check Out: 11:00 AM
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Rollaway beds are subject to availability upon arrival, if available, an additional charge of $50.00 per night applies. Rollaway beds are not permitted over a maximum occupancy.