What We Love

  • It's an all-inclusive treasure with an authentic & perfectly preserved Mayan ruin.
  • Digging your toes into the perfectly pure & white sandy shores.
  • The large, colorful reef for epic snorkeling. Grab your goggles.
  • Floating down the lazy river, stopping for a dip in the pool & a cocktail at the swim-up bar.

Things to Know

  • Located in Riviera Maya about an hour from Cancun Int'l Airport. 
  • The spa is filled with jetted pools, a Termazcal bath, body wraps, massages & a Fit Bistro Bar.
  • The kids will flock to their own special club with a pool and all kinds of activities & games.
  • You've got four trails where you can hike or bike through lush vegetation & natural terrain.
Hotel Promotions
Beyond Flavors

Grand Sirenis Riviera Maya Resort is reinventing itself , is inviting its guests to rediscover the resort through one-of-a-kind experiences, savoring new flavors that fuse other cultures and enrich our life. 

This project entails a complete make-over of physical spaces that ooze their own personality, not to mention our commitment to experiences that go above and beyond anything ever seen in all-inclusive resorts. 

The new mouth-watering gastronomic proposal will trigger emotions beyond those felt around the table. Innovation and creativity come together to blow you away through comprehensive sensory experiences, with meticulously chosen flavors, as well as every last detail when it comes to space, service and vibe. Exploration of cultures and culinary traditions that give guests the chance to dive headfirst into a multicultural dining experience while savoring new flavors and trying new dishes. 

To sum up, the new Grand Sirenis Riviera Maya celebrates life’s pleasures by whisking us away to a paradise where the most fundamental concepts such as EATING, DRINKING, LIVING, YOUR WAY are encompassed in the "ALL-IN BEYOND FLAVORS" concept

Applicable Dates:
Booking Dates: 15 May 2024 to 23 Dec 2026
Travel Dates: 01 Dec 2024 to 23 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
Honeymoon Welcome Gift.
Guests celebrating their honeymoon with us will receive the following:

• A basket of fruit, a bottle of sparkling wine and tequila in the room
• Romantic dinner in an a-la-carte restaurant
• One wedding breakfast served in the room (reservation required)

To receive this offer, just enter "HONEYMOON" in the Special Service Request section during check-out or call our Customer Care Center and we will be happy to make the notation for you.

Important Information: A copy of the wedding certificate must be provided at check-in.  Guests must be married for a maximum of 2 months prior to arrival at the hotel  Offer subject to change at any time without prior notice. Other restrictions may also apply.
Applicable Dates:
Booking Dates: 19 Apr 2025 to 23 Dec 2027;31 Mar 2024 to 23 Dec 2025
Travel Dates: 24 Dec 2025 to 23 Dec 2027;24 Dec 2024 to 23 Dec 2025
*Applicable promotions will display with your room selection. Some restrictions may apply.
All Inclusive Amenities
The All Inclusive program includes the following amenities:

• Buffet meals (breakfast, lunch and dinner) with house wine by the glass 
• A-la-carte themed dinners: unlimited 
• 24h snacks with water, soft drinks and beer 
• Domestic and selected international liquors & soft drinks (from 9 am to 2 am) 
• Free pool towel service 
• Non-motorized water sports: kayak and snorkeling (1 hour/guest/day) 
• Table tennis 
• Tennis 
• Pickleball                                                                                                                          • •Billiard 
• Beach volleyball 
• Gym 
• Pool aerobics 
• Free entrance, national & selected international liquors & soft drinks at the Disco 
• Concierge Service 
• Room Service from 11:00 to 23:00 
• Water, soft drinks and beer in the mini-bar, replenished daily 
• Free Wi-Fi 
• Bathrobe & slippers 

Important Information:  Restrictions and redemption information will be provided by the hotel at check-in.
Applicable Dates:
Booking Dates: 19 Apr 2025 to 23 Dec 2027;31 Mar 2024 to 23 Dec 2025
Travel Dates: 24 Dec 2025 to 23 Dec 2027;24 Dec 2024 to 23 Dec 2025
*Applicable promotions will display with your room selection. Some restrictions may apply.

Resort Details

You don’t have to go far for delicious food and drinks, these options have you covered.
OnSite Dining
  • Aura
    Pool Bar Riviera Maya
  • Black Sheep
    Sports Bar/24H
  • Bliss
    Snack Bar
  • Breathe
    Sunset Bar
  • Breeze
    Beach Bar
  • Marimba
    Lobby Bar Riviera Maya

  • Platea
    Theater Bar
  • Prana
    Pool Bar Mayan Beach
  • Sambay
    Lobby Bar Mayan Beach
  • Scoop’s
    Ice Cream Shop
  • Sweet and Salt
    Coffee Shop
  • The Good Bar
    Health Bar
  • Tostado
    Coffee Shop
  • Various Restaurants
    • American Soul (Show cooking): “The Park”.
    • Latin Food Market (Show cooking): “ La Verbena”.*
    • Mexican: “Pueblito Lindo”.*
    • Steak House: “Butchers”.*
    • Italian: “Tonino”.*
    • Peruvian: “Lima”.*
    • Asian Cusine: “Oishii”.*
    • Mediterranean: “Bazaar”.*
    • Fine Dining: “Carnal”.**
    • Seafood/Beach Grill: “Casa Alma”.*
  • Wild
    Disco
Treat yourself to everything that this resort has to offer and more.
On-Site Amenities
  • 24-hour front desk
  • Accessible facilities
  • Accessible rooms
  • Babysitting,Offsite†
  • Baggage hold†
  • Bell staff/porter
  • Business services†
  • Children programs
  • Children welcome
  • Children's play area
  • 24-hour front desk
  • Complies with Local/State/Federal laws for disabled
  • Accessible rooms
  • Babysitting, Offsite†
  • Baggage hold†
  • Bell staff/porter
  • Business services†
  • Children programs
  • Children welcome
  • Children's play area
  • Concierge desk
  • COVID test onsite
  • Elevators
  • Exercise gym
  • Game room
  • Golf, Offsite†
  • Housekeeping - daily
  • Internet services
  • Laundry/Valet service†
  • Lounges/bars
  • Meal Plan Type: All Inclusive
  • Non-smoking rooms available
  • Parking
  • Pool
  • Restaurant
  • Room service - limited hours
  • Safe deposit box
  • Shops and commercial services†
  • Spa†
  • Tennis court
  • Tour/sightseeing desk
  • Wakeup service
  • Water sports†
Off-Site Amenities
  • Business Services†
  • Internet Access†
On-Site Wedding Services
  • Beachfront Chapel provides a perfect setting for weddings!

† Fees may apply

Whether a land lover or a water sports fanatic, you’ll always have something fun to do.
On-Site Recreation
  • Children's pool
    There is 1 children's pool on site.
  • Children's program, onsite
  • Direct access to a beach
  • Fitness center on-site
  • General †
    - COSTAL TRAIL
    - Dancing lessons
    - JUNGLE AND MANGROVE TRAILS
    - LAZY RIVER AND CALM POOL
    - 2 Pickleball court
    - Multisport court
    - Mini Club
    - Teens Club.
    - Professional Shows
    - Playroom
    - Entertainment programme, English and Spanish speaking.
  • Gym †
    Gym (Weight plates, bars, weights, benches, leg quad machine, pulleys, cardiovascular and aerobic equipment).
  • Hot tub
    2 Outdoor Hot Tubs
  • Motorized Water Sports †
  • Non-Motorized Water Sports
    One hour per client per day is included for kayaks and snorkeling.
  • Pool
    There are 3 pools on site. Relaxed & Activities Pool This Property has Swim up Bars.
  • Spa †
  • Tennis court
    1 Tennis court.
Off-Site Recreation
  • Golf †
    Golf Course located within a Mile of Property.

† Fees may apply

Guest Reviews from CheapCaribbean Customers

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 25567 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Wow. Just Wow.

    What a wonderful and beautiful hotel. There is plenty to do and see given it's size and the options for food & drink plentiful. The buffet style breakfast/lunch/dinner provides an abundance of options and the booking of the themed restaurants was easy although we didn't get the preferred times we wanted but that was not an issue as we were on holiday and just adjusted our day! The Mexican restaurant was a personal favourite. We booked directly with the Spa and it was a highlight of our holiday. Doris and Margarita were fantastic, and we came out feeling 10 years younger! Our room was very nice and cleaned every day, with sheets changed every few days. The staff are friendly and attentative, especially poolside. Saying please and thank you get's their attention more than a $1 although it is good form to tip at the end of the day if the service is appreciated, especially in the heat! The option to receive drinks at your lounger, at the swim up bar or walk 30 metres was welcomed. The beach was very quiet due to the seaweed smell and there were some hardy souls determined to enjoy the alternative poolside but further up the beach it wasn't noticeable and sometimes we were the only couple there. We ventured to the beach after experiencing the before sunrise towels-on-loungers game. I naively thought this only happened in Europe! The 3 Pools offer different things and are cleaned every day, and the lazy river was never busy. We went on a few trips top break up the holiday and it was good to see a different side of Cancun/Mexico. It was a wonderful holiday in a wonderful hotel and I would recommend it hands down.

    Jul 09, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Lovely!

    Amazing food and service & the margs are STRONG! Elizabeth was a great hostess! Tacos were incredible, lovely staff!!!

    Jul 07, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Buffet restaurant

    Our family travels together frequently and we end up being a large group of 15. We ate at the main buffet for a birthday breakfast and David Baak Tun didn't disappoint. He was very attentive and very efficient. Excellent service.

    Jul 07, 2025
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    Not a 5 star and some issues, but enjoyed the break

    This hotel is certainly not what excellent and great reviews say, it is nearly a 5 star hotel, the staff work extremely hard in hot conditions however the service that some staff give is really poor, The food is really good but it is very difficult to get into the restaurants as the concierge struggle to accept times especially if you have kids, best off booking straight away at check in, The pools are really unclean and the surrounding pool areas where washed down once in 2 weeks The rooms are made up and tidied everyday but never fresh bedding which would be nice after a week at least. On the last night we had 3 leaks in our bathroom ceiling, which to be fair was fixed for us getting back to room. If you vape you can but these off the cartel guys at the beach, Unfortunately we had £80 stolen from our safe and another family had £500 stole from there safe when brought up with management it was a waste of time and the Tui rep doesn’t help at all because they are also Mexican, when brought up at concierge they asked us to report to management as it hadn’t been the 1st time at this area that money had been stolen from safe, There is no kids play areas at night time which would be handy I think for family’s and the kids entertainment is very poor, I might be mistaken but not once did I see a mini disco or kids entertainment, also if your child has been left at kids club during day, be prepared for a phone call after 30mins to come get your child, Plenty of wildlife around the resort which is pretty cool. There is a shop 2mins walk from hotel which is had the price of the shops in hotel and safe enough to walk too

    Jul 07, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    The service that we received from Roberto at the sports bar and Marcelino Baak Che from The Park made our holiday fab 🥰

    The rooms were spacious, modern and spotless. The bed was so comfy. The concierge guys at block 10 were fantastic. They were extremely helpful, polite and friendly. Always ready for a wee chat on the way past. They also got all the restaurants booked for the ones I asked for.

    Jul 06, 2025
Hotel Advisories
  • AdvisoryImportant Information For Our Guests Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
  • AdvisoryWe do not allow Spring Breakers and/or Student groups
  • AdvisoryThe Municipality of Solidaridad will be charging an Eco Tax of 34.00 Mexico Pesos (approx. $1.62 USD) per person per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings. This fee is subject to change at any time without notice by the hotel.
General Policy
  • Check In: 2:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • General Policies: Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds. 

    Late check-ins will be charged for entire length of stay.

    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy -  
    This hotel cannot guarantee a spring-break-free environment.
    This property does not allow Spring Breakers and/or student groups.

    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information - Room taxes and service fees are included in vacation price.
    Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
  • Pet Policy : Pets Not Allowed

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