What We Love
- Enjoy stunning views of Banderas Bay that are guaranteed to inspire.
- Indulge your senses in our luxurious suites, each of which features stunning ocean views.
- Take advantage of cocktail service at the beach and pool - another drink, please.
Things to Know
- The resort is only 15 minutes from the airport.
- You can walk to Puerto Vallarta's famed boardwalk, "El Malecon" - shopping, dining, nightlife await you!
- Maximize your vacay hours by checking pick-up times on scheduled transfers
Resort Details
- Barefoot GrillBurgers, pizza and snacks served poolside.
- Capers
Authentic Italian cuisine.
- Carnival
International snacks and lunch specialties.
- Castaways
Seafood à la carte.
- Churro and Ice Cream Restaurant
The perfect combination of crispy and creamy! Come enjoy our delicious churros paired with the most irresistible ice creams.
- Coco Café
• Signature coffee shop where you may find freshly made coffee, pastries, salads and sandwiches served daily
• Open for late night bites including pizza, sandwiches, paninis, hot dogs, pastries, cookies, fruit and yogurt, soup, chips and pretzels.
- Himitsu
Asian cuisine with teppanyaki tables.
- Tamarindo
Authenitic Mexican and local flavors.
- Various Lounges/Bars
Manatees – Swim-up bar
Moments – Refreshing cocktails served on the deck
Preferred Club Bar – Lounge for Preferred Club guests
Showtime – Outdoor theatre bar
- 24-hour room service
- All-inclusive meal plan
- Babysitting†
- Beachfront†
- Concierge desk
- COVID test onsite
- Currency exchange†
- Dry cleaning†
- Golf,Offsite†
- Laundry/Valet service†
- 24-hour room service
- All-inclusive meal plan
- Babysitting†
- Beachfront†
- Concierge desk
- COVID test onsite
- Currency exchange†
- Dry cleaning†
- Golf, Offsite†
- Laundry/Valet service†
- Pool
- Spa†
- Wireless internet connection in public areas
- Meeting Facilities†
- Please contact the hotel for additional information.
† Fees may apply
- Children's pool †
- Hot tub
- Kayaking
- Non-Motorized Water Sports
- Pool
- Spa †Now Amber Puerto Vallarta’s spa offers the most innovative facilities and services including a full hydrotherapy circuit with a waterfall jet pool, hot tub, cold plunge pool, saunas, steam rooms, Swiss-Scottish showers, relaxation areas and more. The spa also offers a refreshment bar, a full beauty salon, a bridal suite, and a spa boutique. The new Serenity Spa cabins provide guest with an open, sensory spa experience with a special treatment menu inspired by the Hindu medicine “Ayurveda” or “the science of life.” Our fitness center, open daily, offers a variety of equipment and yoga classes. Our spa is shared with sister resort next door, Secrets Vallarta Bay Puerto Vallarta and is adults-only.
- Tennis court †
- Volleyball
† Fees may apply
Guest Reviews
Customer Ratings & Reviews
TripAdvisor Traveler Rating
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Good place
Great staff , except at reception desk. We tried Le Petit Chef experience and it was cool for the little one . Food is good, drinks were sometimes really good and other times watered down. Entertainment staff did a good job every day . The kids club was great for the kids. Location is really good, everything is near by and taxis are cheap All in all a great vacation spot if all inclusive s are your thing.
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Great resort for family vacation, but prepare for loud evening music
The resort itself is great, the service was wonderful. The reviews in general are accurate - the pools, beach and service are top notch and we had a wonderful family vacation. The buffet restaurant is average, the Mexican restaurant was a great experience and I highly recommend the Tappenyaki dinner show as well. However, as you'll see in other reviews, the noise in the evenings is over the top - weddings on 4/7 nights we were there, and the music was loud until 11pm. With small kids who go to bed earlier, this was a challenge (we brought our white noise machine for them, thank goodness, it helped us sleep as well).
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Loud!
Overall great stay. But....if you want quiet, this is not the place. They have weddings (even 2 at the same time) almost every night and it's sooooooo loud, no matter what room you have (garden level/ocean view/penthouse/main tower) The music blasts until 10:30/11pm and it will vibrate your room. We will not stay here again because of this.
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on a scale from 1 to 10 would be a 3
I have stayed at several Resorts, Hard Rock Puerta Vallarta, Westin Puerta Vallarta, Rui Bahamas, Aruba, Cabo, Westin Cancun and several others that I can't remember, This was the 2nd worst hotel. The staff in Capers were amazing, the staff in Himitsu was not so great. The whole experience was rushed and a joke for a large party. The food for breakfast was the same everyday and for breakfast only real place to sit down. We had a wedding party of 54 people to the resort for a wedding. No discounts were offered(which was no the same for Hard Rock). Rehearsal dinner was set up next to the pool. The hotel is very close to public access so several people walking by during ceremony. At one point another party was dancing and partying with their drone right next to our ceremony. I would highly not recommend this hotel for a destination wedding.
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Family holidays
Excellent hotel to enjoy with the family, the friendliness of each of the employees is genuine and make you feel comfortable in any area of the hotel. Very rich food and great variety in its restaurants. The explorer club is a great ally to leave the little ones and have fun, the very cute staff girls (Estefanía, Sarahi, Alexandra, Rocio and Luz). We'll definitely be back.
- AdvisoryStudent Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.
- Check In: 3:00 PM
- Check Out: 12:00 AM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring break-free environment. Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Allowed:
Resort allows small dogs under 22 lbs. Please contact the resort prior to booking to confirm all requirements are met and they can provide you the current cost per night. This fee will be payable to the hotel. Proper paperwork must be provided to the hotel prior to check-in.