Resort Details
- VARIOUS BARSHalf Time Sports BarContemporary bar serving your favorite tropical cocktails whilst enjoying your favorite sports events.
RendezvousThe Rendezvous Bar sits at the middle of the cenote in the Lobby, designed to merge with nature with a combination of carved wood and the colors of sand and rock.
Sky BarRoof top & swim up bar serving your favorite tropical cocktails.
EdgewaterCentral bar serving your favorite tropical cocktails.
BEACH CLUB BARBarracudaBarefoot beach bar with magnificent ocean view with an exclusive beach club nearby.*Additional Cost Apply
• Willy’s Bar | Capacity: Cocktail 40
• Barracuda Bar | Capacity: Cocktail 80
- VARIOUS RESTAURANTSOlioOlio brings a taste of authentic Mediterranean cuisine in both menu and design. Dine under the unique fishing net décor and jungle inspired wood décor
JasmineAn exotic Asian adventure with an eclectic fusion of delectable Peruvian cuisine. Experience natural stone and wood decor flowing inside to out on a spectacular terrace. Breakfast 7:00 a.m. – 11:00 a.m. *Exclusive for Preferred Club rooms..
Bluewater GrillOpen air dining in spectacular cenote-inspired, jungle surroundings with wood, rock and sand decor, Fresh seafood presented in a quiet and romantic setting.
• Succulent cuts of premium beef served in an elegant and intimate ambiance.• Dress Code: Casual Elegance
Market CafeThe Market Café offers a casual atmosphere combined with contemporary relaxing decor offering succulent cuisine artfully displayed on rock and wood shelves framing the intimate dining area.
Barefoot GrillEnjoy light lunch specialties in a casual and relaxed setting.
VerandaEnjoy light lunch specialties in a casual and relaxed setting.
The GrottoEnjoy light lunch specialties in a casual and relaxed setting.Exclusive for Preferred Club.
Coco Cafe
BEACH CLUB RESTAURANTS
Seaside GrillGourmet salad buffet and à la carte international cuisine for lunch.
Willy’s PlaceEnjoy grilled favourites by the water.
RosewaterExclusive to guests staying at Casa Zamna.*Additional Cost Apply
• Seaside Restaurant | Capacity: Dinner 60 with existing furniture (possible to extend to 80)• Willy’s Terrace | Capacity: Ceremony 60, Dinner 40• Central Beach | Capacity: Ceremony 80, Cocktail 80, Dinner 60• Secrets Villa Terrace | Capacity: Ceremony 10, Cocktail 10, Dinner 10
- Car Rental Services†
- Concierge desk
- Currency exchange†
- Elevators
- Front desk
- Internet services
- Laundry/Valet service†
- Medical Facilities Service†
- Meeting rooms†
- Travel agency†
- Please contact the hotel for additional information.
† Fees may apply
- Golf †
- Scuba diving †
- Theatre †Seating capacity to 500 guests.
- Volleyball
- Beach †
- Water activities• Water aerobics• Water polo
† Fees may apply
Guest Reviews from CheapCaribbean Customers
Customer Ratings & Reviews
TripAdvisor Traveler Rating
1717 reviews
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Dec 13, 2025Beautiful Resort
The resort is beautiful all around. The rooms are very nice and large, although a little dark. They have lovely balconies with an outdoor bathtub, big sliding doors with a screen and a very comfortable bed. You can hear the birds in the trees that surround the hotel. I couldn't turn down my air con as it seemed locked, but duvet was comfy and warm. We did not need to make reservations at any of the restaurants and could just walk in. That was a nice change for a resort, so you could go and eat when you felt hungry. No waiting either. Staff are all very friendly and helpful, with the exception of one or two unhelpful women at front desk. Food is decent and my friends loved the meat options, but as a vegetarian I found the portions so small. You could always ask for a second order of your entree, but they should review the serving size of vegetarian entrees. Each restaurant has a vegetarian option, some better than others. Buffet has tons of really nice fresh fruits and fresh squeezed juices like green or beet or carrot plus tons of great food options. Weather was perfect and beach is beautiful. Taking the shuttle is a bit of a hassle but is an open air overland vehicle and takes you through some jungle vegetation and it was kind of fun. We always got a spot on the shuttle and they run fairly frequently. It only took us about 15 minutes to get to beach and we always got a spot on the shuttle and the beach as we were here when the resort was not very busy. We have heard horror stories that it can be a two hour ride each way during high seasons due to traffic down the only one single road that leads to the beach. The government is building a new road to address and turning this road for use by only pedestrians, bikes and scooters. That will be amazing and make the shopping and restaurants in the beach zone way better. Right now it is not possible to walk to beach as there are no sidewalks and no surface on side of road on where to walk. This is a lovely resort and it is really hard to find anything bad to say. Maybe keep in mind the issues mentioned above and a few small irritants live having no foreign exchange facility and the front desk or not able to change peso denominations etc. or forgetting to refill coffee pods once or twice, but really 99% of the staff go out of their way to be kind and helpful. It is very beautiful and I enjoyed my stay.
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Dec 13, 2025Wowww this is the place to be
Everything is eprfect about this place! Pablo is an amazing person and very nice to everyone! He deserves a promotion :) The hotel is wowww
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Dec 12, 2025
Best time at Secrets Tulum
We just returned from Secrets Tulum, at first we didn’t know what to expect since it’s the first resort that we stayed in that is not directly a beach location however the beach club made it up for the location. We had one of the best experiences at this resort and everything was just perfect thanks to the staff and the atmosphere of this place. Also the weather was great and the beach just amazing. Absolutely no seaweed, clear water with very few waves during our stay.
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Dec 11, 2025
Amazing Restaurant, great concierge service
Had a great time at Secrets Tulum with my Fiance. Lots of different restaurants to choose from, our concierge Angeles Murillo went above and beyond to attend to our needs to make it a memorable stay!
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Dec 11, 2025
Great service and views
Loved Secrets Tulum! We spent most of our time at the beach club & met Johnny. He showed us how to make bracelets & play volleyball. I would come back just to see him again!
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Resort Fee – (Leave Resort Fee information if travel is still current.)
Disclaimer : *The hotel doesn’t provide rollaway beds.*
- Pet Policy : Pets Allowed:
Resort allows small dogs under 22 lbs. Please contact the resort prior to booking to confirm all requirements are met and they can provide you the current cost per night. This fee will be payable to the hotel. Proper paperwork must be provided to the hotel prior to check-in.