What We Love
- The suites' views of teal waves, dolphins or manicured gardens.
- Dining by the ocean with only the stars and candles to light your night. There's a fee, but life is short.
- You’re only 15 minutes south of the beautiful Playa del Carmen.
Things to Know
- It's 60 miles from the airport, but once you get there you'll be glad you're tucked away.
- Upgrade to the Preferred Club, get free access to wet areas of the spa, afternoon hot and cold hors d' oeuvres, and more.
- Maximize your vacay hours by checking pick-up times on scheduled transfers.
Resort Details
- Barefoot Grill
Delicious grilled favorites served beachside with seating capacity is of approximate 20
Hours : Lunch: 11:00 a.m. - 5:30 p.m.; Dinner 6:30 p.m. - 10:00 p.m.
- Coco Café/ Gelato FactoryThis café serves premium coffee and deli snacks served in a casual and relaxed atmosphere daily. sandwiches, yogurt, fruit, paninis, and pretzels.
- El PatioA la carte restaurant offering authentic Mexican cuisine
- Gelato Factory
- GohanStop and grab sushi at this à la carte sushi lounge
- OceanaVariety of fresh grilled local and international seafood specialties served A la carte. Dress Code is Casual. Breakfast and lunch for Preferred Club members only
- PortofinoA la carte restaurant featuring the authentic flavors of Italian cuisine.
- Romantic Dining ExperienceFor your honeymoon, wedding anniversary or when you just decide to have a very special dinner with your sweetheart or friend, we can set a spectacular private dinner for your party, with a delicious menu, served exclusively at one of our appointed spots. This special dinner is served only by advance reservation through our concierge.
- Seaside GrillOffering full meal for dinner serving an A la carte steak menu.
- Various Bars
- Barracuda
- Desires bar - Two terraces
- Manatees (Preferred Club Only)
- Sugar Reef - World CafeA buffet-style restaurant serving local and international specialty items and classics with themed nights.
- SIP, SAVOR & SEE DINING EXPERIENCEAs part of the privileges of Unlimited-Luxury®, we’re offering guests of Dreams Aventuras Riviera Maya - Unlimited-Luxury the chance to Sip, Savor & See Dreams Riviera Cancun Resort & Spa, Dreams Sands Cancun Resort & Spa, Dreams Tulum Resort & Spa, Dreams Playa Mujeres Golf Resort & Spa, Dreams Jade Resort & Spa, Dreams Sapphire Resort & Spa, Breathless Cancun Soul Resort & Spa (December 2021) and Sunscape Sabor Cozumel. Enjoy dinner and live entertainment at participating sister properties including sipping complimentary cocktails, savoring delicious cuisine at the restaurant of your choice and the opportunity to see that evening’s entertainment.
- 24-hour front desk
- 24-hour room service
- All-inclusive meal plan
- Babysitting†
- Bell staff/porter
- Bicycle rentals†
- Concierge desk
- Golf,Offsite†
- Housekeeping - daily
- Lobby
- 24-hour front desk
- 24-hour room service
- All-inclusive meal plan
- Babysitting†
- Bell staff/porter
- Bicycle rentals†
- Concierge desk
- Golf, Offsite†
- Housekeeping - daily
- Lobby
- Pool
- Restaurant†
- Spa†
- Tennis court, Offsite†
- Water sports†
- Business Services†
- Meeting/Board Rooms†
- New oceanfront terrace designed to host weddings and events
† Fees may apply
- Bike rental †
- Children's program †
Explorer’s Club for Kids ages 3-12
New Kiddie Splash Zone
Kids Spray Park
- Dancing
- General †Ground floor multipurpose court.Live musical performancesBocce gamePicklableGlow pickleball
- Pool
- Snorkeling
- Spa †7 indoor spa cabins For those guests seeking a sanctuary for the senses, this spa covers nearly 2,583 sq. ft. / 240 m2, offers a sublime atmosphere of pure indulgence combining hydrotherapy and indigenous treatments creating a refreshing invigorating and peaceful experience.
Renovated Dreams Spa by Pevonia® featuring a beautiful new bridal suite - Teen programs †New Outdoor Lounge Area and Core Zone Teen’s Club (ages 13-17)
- Water activities †Waterpark for guests of all ages. 2 water slides
- Kayaking
- Tennis court †
† Fees may apply
Guest Reviews from CheapCaribbean Customers
Customer Ratings & Reviews
TripAdvisor Traveler Rating
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Good but not perfect but we would return
I write this review on our last day having spent 13 nights, firstly we’ve had a great holiday and it’s been a first that we didn’t need to venture out for the occasional meal as we were very happy with the restaurant food options, Our favourite restaurants were first Portofino and then secondly The Seaside Grill, the others although nice were in our opinion nothing compared to these two restaurants, Our room was nice clean and although initially disappointed to have a ground floor garden view (room 119) it actually worked out just fine because we were able to put out a travel clothes line to dry our swimwear etc. We as a family are converted to Hyatt (Dreams) Resorts and we will look forward to future bookings. Would we return to this actual location - yeah we probably would, I am however wanting to try different locations perhaps a hotel with a better beach, The issue of the beach - the seaweed situation isn’t the hotels fault and I will not comment further in respect of this issue, However !!!! The cove doesn’t appear clean (the actual water) I went kayaking and I saw floaters - yes likely old sediment from the ocean floor but some of it looked like other things floating! I hope it wasn’t but it put me of entering this sea location again. The staff do work tirelessly cleaning the grounds including the beach area and they have buoy booms up trying to prevent seaweed entering, this is likely part of the problem causing the nasty sediment on the ocean floor - no outlet etc, Overall we rate this hotel a 4 out of 5 (close to 4.5 /5). The pools (non preferred) were good, clean and they were on the warm side but so is the weather (hot hot hot) - there were at times for our family to be too loud music being played but I get they need to cater for everyone, I loved the sea bar and I often found myself being drawn to this location when the music was turned up (very) loud. This is however an individual choice. As I said at the start would we return - Yes! We’ve had a great holiday x
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Rejuvenating!
Great overall experience. Staff were very accommodating and friendly. Room and facilities were nice. Food was good. My birthday was during my visit and the staff went out of their way to make me feel special!
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Save you money
Save you money and go anywhere else. Had high expectations as I was told this resort was lovely a few years ago, since covid, they have gone downhill. Feed and drinks were far below average, resort is very small with limited availability of activities. Least enjoyable Hyatt property I have been to.
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Great stay
Overall great stay. The resort is small but has a very friendly staff,decent entertainment, and clean facilities. Everyone remembers your name. Sebastian was awesome!
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Feels like home
This was our 12th stay at this resort. It is small and intimate and that is what we like. They focus on personal service, and do it exceptionally well. We are back in October 2025 and January 2026. The resort is located in a very private community and that is what makes it special.
- AdvisoryImportant Information For Our Guests: Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - Student Groups (Spring Breakers) are not permitted at Hotel.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Allowed:
• Resort allows small dogs under 22 lbs. Please contact the resort prior to booking to confirm all requirements are met and they can provide you the current cost per night. This fee will be payable to the hotel. Proper paperwork must be provided to the hotel prior to check-in.