Secrets Maroma Beach Riviera Cancun - All Inclusive - Adults Only

Customer Ratings & Reviews

TripAdvisor Traveler Rating

24603 reviews

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  The best!!

  It was our 8th stay and absolutely incredible. It is a jewel this place and you’ll be hooked forever. The beach is stunning and every meal was delicious. All the staff go above and beyond - special mention to Roger Arroyo, Erica Reis, Hugo the Beach Concierge and Alberto the beach waiter. Also Erik at pool bar & also Alberto. Felipe in Himatsu. Jesca in Preferred Club lounge lovely too as are those we cannot name - from the gardeners to the people who clean the beach chairs end of day an of course every chef and housekeeping. Abel on check in and also Denisse in Reservations. Mateo, Alfredo and all the guys at Preferred breakfast. Can’t wait to return one day!

  Jan 11, 2026
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  Gorgeous Resort

  The rooms were immaculate, and the atmosphere was lovely across the resort and especially at the beach. The only drawback, which is the case for many all inclusive resorts is that the food could be average or very good, but not consistent across the resort’s restaurants.

  Jan 11, 2026
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  True Five Star experience

  Our room was excellent, very well maintained and clean. The entire resort was kept in immaculate condition, the food was excellent. Each building has a concierge. Ours was a young man named Angel. Through our entire stay he made sure we had everything we could possibly want or need. Our transport was the typical small bus that shuttles people to and from the airport.

  Jan 11, 2026
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  Beautiful, relaxing resort

  Absolutely incredible experience! The resort is the perfect size with everything being about a 5 minute walk. The pool area is a great size with both a heated and unheated pool making it convenient to both lounge and/or cool off on extra hot days. We enjoyed all the food here barring a couple oddball items. Standout dishes were the shrimp tostada at Seaside Grill, the Filet Mignon at Bordeau, the corn soup at El Patio, and the mixed skewers at the Mediterranean pop-up. Drinks were great as well - honestly there are few places in the entire resort where you can hide from the bar staff who are always friendly and come by frequently to take drink orders. The beach is beautiful and large enough to enjoy a nice walk along. Seating at the beach was typically easy to find and the sun covers are big enough to provide plenty of shade - perfect for spending the day reading a good book. Overall, I have no complaints and I would strongly recommend Secrets Maroma to couples looking for a relaxing getaway.

  Jan 11, 2026
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  Secrets Maroma Beach - a true 5 star hotel

  My husband and I visited Secrets Maroma Beach at the end of November, the third time we had been to this hotel. We had an ocean view room, with a spectacular view. The room was spacious and wonderfully decorated. The service was excellent, around the pool and in most restaurants. Special thank you to Mauricio, at the pool, who looked after us each day and ensured we wanted for nothing. It was a pleasure to get to know him. Dario, also around the pool made it his mission to make sure we kept hydrated - recommending drinks and checking on us as he walked by. Luis, in the French restaurant was attentive, efficient and by far our best waiter, adding additional dishes if we were unsure what to order that day. Overall this was a true 5 star hotel with an incredible beach and stunning grounds. The lobby bar was a good place to sit in the evening with a drink, before and after dinner. The entertainment was a little hit and miss but the hotel is renovating the night club, which limits its options. We were there over Thanksgiving and for me, it was magical to go to breakfast each morning and see the new Christmas decorations installed overnight, including the 15 foot Christmas Tree which appeared fully decorated in the lobby one morning. We are so looking forward to going back, maybe even this winter!

  Jan 11, 2026