Secrets Maroma Beach Riviera Cancun - All Inclusive - Adults Only

Customer Ratings & Reviews

TripAdvisor Traveler Rating

24603 reviews

• 

  An awesome experience

  Awesome time, very clean and the staff is amazing. Food was great as well. I was very pleasantly surprised, we have been to other resorts and this was just amazing compared to others.

  Jan 10, 2026
• 

  Family Dream Getaway

  I booked this trip for my Mum and myself as a quiet getaway. It was absolutely perfect, the beach, people and food were a dream. Wish we could never leave. We'll definitely be coming back with the rest of our family soon!

  Jan 10, 2026
• 

  Birthday Celebration

  Excellent experience with the preferred package at Secrets and the service by Roberto and the team was amazing! Would definitely plan to go again soon

  Jan 10, 2026
• 

  Best allergy aware all inclusive we have ever been to

  My husband and I had an incredible week. Angel our concierge was extremely helpful, as were all of the staff. She have celiac and everyone was aware of my allergy and ensured that my food was safe. Lucien in the restaurant went out of his way to have the chef make me gf pancakes, French toast and waffles!!!! The pool staff all were aware of it and made sure all drinks were gf. The staff k ew is by name. The rooms were clean,staff and service were impeccable. The entertainment staff was inclusive and great fun!!!!

  Jan 10, 2026
• 

  10/10 resort will definitely be returning - haven’t stopped talking about it since I came back

  An absolutely incredible stay – outstanding service, stunning property Secrets Maroma Beach exceeded every expectation. The property itself is stunning, so beautifully designed with so much space, yet it never feels overwhelming or impersonal. The beach is pristine and truly one of the best I’ve experienced. The service is where this resort really shines. Every single interaction felt thoughtful and genuine. I did yoga twice during my stay and the instructor was incredibly knowledgeable, friendly, and calming. It was such a soothing, grounding experience and a real highlight of my mornings. Breakfast was delicious, as were all the restaurants on site. I stayed at Secrets Wild Orchid Montego Bay a few years ago and the restaurant setup is similar, but the food and service here are genuinely 10/10—a noticeable step up. Loved the teppanyaki experience, the Italian restaurant was very good. A special shout-out to Diana at the concierge and the room service team, who were truly exceptional. My husband became unwell during our trip, and the care he received was beyond what I expected from a resort—electrolytes sent to the room, custom soups prepared for him, regular check-ins, and genuine concern. Because of their attentiveness, I was still able to enjoy the resort while he recovered comfortably in the room, which made a huge difference. The only downside is the timeshare presentations which they kept pushing, even though I explained my husband wasn’t well enough to attend. While understandable, they can feel a bit persistent and borderline harassing. That said, it didn’t overshadow the experience, and knowing it’s part of how they make their income made it easier to brush off. Overall, this is an outstanding resort with exceptional service, beautiful surroundings, and a level of care that truly sets it apart. I absolutely loved my stay and would return in a heartbeat.

  Jan 10, 2026