Hotel Promotions
Non-Refundable Rate. No Cancels/No changes.
These hotel rates have a non-refundable cancel penalty that goes into effect upon booking. Penalties will apply if the hotel reservation is cancelled or changed. Please reference the Hotel advisories for the specific hotel cancel penalty.
Applicable Dates:
Booking Dates: 31 Jul 2024 onwards;05 Sep 2023 onwards
Travel Dates: 31 Jul 2024 onwards;05 Sep 2023 onwards
*Applicable promotions will display with your room selection. Some restrictions may apply.
More Perks: sparkling wine breakfast, 25% discount on spa, and more.
Free perks Inclusions:


• One bottle of wine/sparkling wine, rum or tequila (per room/per stay)*
• 25% Discount on Spa Services (one per person/per stay)**(Max of 2 per room.).
• One in-room family breakfast or sparkling wine breakfast (per room/per stay).

Spa discounts apply to spa treatments and services only; not applicable towards the purchase of spa products. Discounted amenities and services cannot be combined with other discounts. Additional restrictions may apply on eligible Romantic Dinner packages or Spa services. All services should be arranged with the concierge after check-in. Resort Coupons cannot be combined with Spa, Wine, or Romantic Dinner discounts.

Added values are not combinable with same added values of other promotions.
Blackout: Dec 21-Jan 4 each year.
Applicable Dates:
Booking Dates: 25 Apr 2025 to 31 Dec 2025
Travel Dates: 01 Jul 2025 to 30 Jun 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
Save an additional 5%.
Discount already reflected in rates.

Blackout dates may apply.
Applicable Dates:
Booking Dates: 23 May 2025 to 21 Jun 2025
Travel Dates: 23 May 2025 to 21 Jun 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
Save with reduced rates.
The discount is already reflected in the vacation price.
Applicable Dates:
Booking Dates: 16 Nov 2022 onwards
Travel Dates: 16 Nov 2022 onwards
*Applicable promotions will display with your room selection. Some restrictions may apply.
Receive $200 in resort coupons to enhance your stay.

Guests will receive $200 in Resort Coupons per room, per stay.

Resort Coupons do not hold any cash or commercial value, are not refundable and non-transferable.

Resort Coupons are valid during the original stay and cannot be combined with any other promotion or special offer.

Redemption information will be provided by the hotel at check-in.

Important Notice: This entire offer is based on availability and can be modified or closed out at any time.

Applicable Dates:
Booking Dates: 14 Feb 2023 onwards
Travel Dates: 14 Feb 2023 onwards
*Applicable promotions will display with your room selection. Some restrictions may apply.
Enjoy Endless Privileges® inclusions during your stay.
Endless Privileges® inclusions program includes the following amenities:

Endless Food and Beverage Options
• Gourmet à la carte dining options with an assortment of organic food and beverage selections
• Bottle of sparkling wine and fresh fruit upon arrival
• Limitless international and domestic top-shelf spirits
• 24-hour private in-suite dining

Important Information:  Redemption information will be provided by the hotel at check-in.   
Applicable Dates:
Booking Dates: 21 Mar 2023 onwards
Travel Dates: 21 Mar 2023 onwards
*Applicable promotions will display with your room selection. Some restrictions may apply.

Resort Details

OnSite Dining
  • Cacao
    • Cacao is the best option for a quick breakfast or lunch or a little sweet at any time of the day, served in an old French-
    style. Casual and relaxed atmosphere, there is always warm, homemade, sweet and savory bread.
    • Premium coffee and deli snacks served in a casual and relaxed atmosphere.
  • La Vista
    • Located on the top level of the resort, this Mexican and International restaurant offers daily à la carte breakfast and
    lunch with a stunning view of the continental area Isla Mujeres and the Cancun Hotel Zone.
  • Mercado
    • Astonishing spot next to the pool, where guests can delight in a snack menu and open fire pizza grill. No special dress
    code needed and even you can wear your swimsuit and get back to the fun immediately.
    • Serving grilled specialties with taco bar
  • Sake
    • The culinary creations at Sake are an awakening experience for the senses, with an explosion of flavors found
    throughout Asia.
    • Pan-Asian specialties
    • 2 Teppanyaki tables for up to 10 people each one.
  • Spezia
  • UNIK The Kitchen
    Hours: TBD Open day and evening
    Description: Elegant and chic rooftop restaurant serving light tapas during the day and a la carte cuisine in the evening
    with nighttime music and socialization.
  • VARIOUS BARS

    The Temple
    • Sunset terrace and events with relaxing music
    • Open for special events

    UNIK Sky Bar and Lounge
    • Rooftop bar and lounge

    Isola
    • Lobby bar

    Yacht Welcome Lounge
    • Welcome lounge check in for guests as well as external visitors

    Sharks
    • Pool bar



    The Top
    Vibrant and awe-inspiring rooftop restaurant spanning both indoor and outdoor areas with stunning sunsets and
    breathtaking views as well as evening DJs for an exhilarating night out. Guests and external visitors will enjoy an
    excellent selection of mixology, grilled snacks, small plates and gourmet dining.
  • Wildfire Grill
    • Gourmet grilled specialties in a relaxing atmosphere will draw you in and whet your appetite.
    • Steakhouse and Seafood
    • Chef’s Table.
On-Site Amenities
  • Currency exchange†
  • Doctor on call†
  • Elevators†
  • Exercise gym†
  • Gift/News stand†
  • Golf†
  • Internet services†
  • Laundry/Valet service†
  • Private dining for groups†
Off-Site Amenities
  • Meeting/Board Rooms†
On-Site Wedding Services
  • Please contact the hotel for additional information.

† Fees may apply

On-Site Recreation
  • Bike rental †
  • Golf †
    The Puerto Cancun Golf Course, with its exceptional greens and lush Caribbean tropical surroundings, is an excellent
    choice for sport enthusiasts. There are several activities offered such as children’s clinics, private lessons, and a
    restaurant.
  • Gym †
  • Shopping †
  • Sightseeing tours †
  • Snorkeling †
  • Spa †
  • Water activities †
    • SUP yoga
    • Paddleboard by sunset
    • Kayaking
    • Pedal boats
    • Water polo
    • Water aerobics
    • Bluewater Snorkeling
    • Scuba diving lessons
    • Scuba diving
    • PADI Diving Center
  • Wine tasting †

† Fees may apply

Guest Reviews

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 1145 reviews
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    Thank You Señor Julian Ortega

    Señor Julian Ortega at Impression by Secrets truly made our stay exceptional. From the moment we arrived, he met us at the dock with a warm welcome and a friendly smile—so reassuring after the plane and car ride. Not only did he personally escort us through check‑in, but he surprised us with an upgrade to a stunning presidential room, clearly anticipating our needs. His first-rate personal service embodies true professionalism and is the kind of guest experience every hotel should aim for. Julian went above and beyond to make our visit unforgettable, and I'd assume his contributions are integral to the success of Impression by Secrets. We’ll definitely be back—thanks to him!

    Jun 16, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Honeymoon

    Stayed here for our honeymoon and loved it! The service was amazing. Specifically our butlers, Edgar and Angel. We spent a lot of our time at the pool, and we were taken care of by Guilman and Wilma. They were very helpful! Emilio and Miguel were very good bartenders at Shark’s swimup bar. Our favorite restaurant was La Vista, and Susie was the best server! We loved our time here.

    Jun 15, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Perfect Anniversary Celebration

    We were incredibly blessed to celebrate our anniversary at Impression Isla Mujeres in late April and early May. The private catamaran ride was an extremely special way to start our trip and we felt warmly welcomed before our feet even touched the dock. Although we booked the most basic room category, the island is so narrow that we still enjoyed a stunning ocean view from our balcony on the back side of the property. During the day, we spent most of our time on the rooftop, where Alfredo ensured everything ran smoothly and sweet Maria took excellent care of us. Looking out over the sea from the rooftop we saw hues of blue that we never knew existed. It was absolutely stunning. The rooftop was certainly busier during the weekend when it filled up with day passers, but during the week it was quiet and peaceful and we had our choice of seats. The main pool seemed to lack proper filtration as we noticed a film on the top of the water in some areas of the pool. This was another reason that we spent most of our time at the rooftop pool. We loved participating in the wide variety of activities offered—highlights included the ceviche-making class, tequila tasting, cocktail class, silent disco, snorkeling, paddleboarding, and the manager’s reception cooking class. However, our absolute favorites were the macramé class and the island bike tour. AB, Franco, and the rest of the entertainment team were truly outstanding. The waterslide only opened one day while we were there, so we were glad that we took advantage of that when we could. We thoroughly enjoyed all the dining options. We would stop by Cacao early after our morning run down to Punta Sur. For breakfast, we made it a point to get the oatmeal crème brûlée from Unik as often as possible. Every dinner was exceptional, but we found ourselves returning to the Wildfire Grill steakhouse multiple times. Israel Adan made such a great impression serving us during our first visit that we specifically requested him on our return visits. The butler staff is outstanding as we were well care for by Edgar and Angel. Head butlers Ritik and Zelma also checked in with us daily to make sure that all of our needs and wants were being met. We truly felt welcomed and appreciated. Thank you so much Mourad & staff, we had a marvelous time!

    Jun 15, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Best place ever

    Wonderful experience. Relaxed by the pool Guelman took care of all the setup and tended to everything. Eduardo and Casanova helped us with membership. Great people. Angel and Edgar were the butlers all incredible. This place is the best place I've been to anywhere.

    Jun 15, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Amazing Resort in Mexico

    Amazing Resort on Isla Mujeres. Special thanks to Kenneth- Guest Experience Manager and Esperanza -Sales Manager- who went out of their to make sure everything was perfect. The Italian Restaurant -Spezia- has a Michelin Star Chef!! The Venison Ravioli was the best I have had. Everything at this resort is a 5 Star experience.. The water is crystal clear. Perfect for snorkeling.. The 45 foot Catamaran that takes guests to and from the hotel from the marina in Cancun is as luxurious as it gets. The free flowing Champagne on the 40 minute ride was also a nice surprise. The rooms all have fabulous views I cannot imagine staying anywhere else..

    Jun 15, 2025
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • General Policies:

    Check-in Policy: Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.  

    Convention Policy: Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival. 

    Hotel Spring Break Policy: This hotel cannot guarantee a spring-break-free environment. 

    Transfer Policy: A price may be displayed when children stay free, if your vacation includes transfer to your hotel. 

    General Information: Room taxes and service fees are included in the vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel. 

  • Pet Policy : Pets Allowed:
    Resort allows small dogs under 22 lbs. Please contact the resort prior to booking to confirm all requirements are met and they can provide you the current cost per night. This fee will be payable to the hotel. Proper paperwork must be provided to the hotel prior to check-in.

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