What We Love
- There are tons of fun activities to enjoy during your stay, including wine tastings, mixology classes, dance lessons, yoga and more.
- Enjoy live musical performances, theme nights and beach parties during your stay.
- The resort's Turtle Release Program occurs from July through December.
Things to Know
- This resort is located just 20 minutes from Cancun International Airport and is available to adult guests only,
- 24-hour room service is available for when those inevitable snack cravings hit.
Resort Details
- Barefoot Grill
Enjoy a variety of light lunch specialties by the pool each day. No reservations required.
- Bars- Barracuda
- Half Time
- Manatees
- Red Vine Piano Bar
- Sugar Reef
- The Vine Bazaar - Bluewater Grill
Enjoy grilled specialties in a seaside setting. Open for dinner only. No reservations required.
- Dragons Restaurant
Serving up elegant, fine dining celebrating flavors from the Far East. No reservations required.
- Market Cafe
Lively and casual space explores all of the flavor of Mexico - buffet style with private seating. No reservations required.
- Nebbiolo Restaurant
With an antipasta bar and stone pizza oven, Italian specialties are served with Modern Italian decor. No reservations required.
- Olio Mediterranean Cuisine
Flavors from Tunisia, Morocco, Greece, Spain served overlooking the pool area and Luguna Nichupte. No reservations required.
- Romantic Dining ExperienceFor your honeymoon, wedding anniversary or when you just decide to have a very special dinner with your sweetheart or friend, we can set a spectacular private dinner for your party, with a delicious menu, served exclusively at one of our appointed spots. This special dinner is served only by advance reservation through our concierge.** The Romantic Dining experience is valid on all new bookings at select Secrets Resorts & Spas made now through December 22, 2021 for travel from now through December 22, 2021. Cost varies by location. With this package, guests will receive one Romantic Dining experience during their stay. The Romantic Dining experience can be arranged with the concierge upon check-in. Price is based on double occupancy, per stay. Blackout dates and restrictions may apply. This entire offer is based on availability. This offer is combinable with other promotions. Not applicable to group bookings.
- Sea Salt Grill
Offering indoor and outdoor dining facing an exposed kitchen and featuring steakhouse favorites. No reservations required.
- The Vine Bazaar: The Cafe
Modern textures and colors celebrate the core of the home and highlights the earthy delights of the Mexican culture and harvest. No reservations required.
- 24-hour room service†
- All-inclusive meal plan
- Beachfront†
- Concierge desk
- COVID test onsite
- Exercise gym†
- Golf,Offsite†
- Internet services†
- Jacuzzi†
- Pool
- 24-hour room service†
- All-inclusive meal plan
- Beachfront†
- Concierge desk
- COVID test onsite
- Exercise gym†
- Golf, Offsite†
- Internet services†
- Jacuzzi†
- Pool
- Restaurant†
- Spa†
- Water sports†
† Fees may apply
- Jacuzzi †
- Pool †
3 infinity pools
- Snorkeling †
- Spa †
The stunning 12,580 square foot spa designed for relaxation and rejuvenation, features a Spa Cenote concept with cave-like structures and open water pools. Offering a complete sanctuary for the senses, the spa features a combination of hydrotherapy and indigenous treatments creating a refreshing, invigorating and peaceful experience.
•12 multifunctional indoor massage Spa Suites (massage, facial and corporal treatments)
•2 massage Spa Suites for couples and brides
† Fees may apply
Guest Reviews from CheapCaribbean Customers
Customer Ratings & Reviews
TripAdvisor Traveler Rating
19062 reviews
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Jan 06, 2026Some redeeming factors but wouldn’t go back
The hotel facility is nice and most of the staff are very friendly and helpful. However, it’s a steep price for being in a constant upsell situation at every turn. The check-in was sadly ended with a long interview that put us in line for a sales pitch with the Hyatt Vacation Club. Not a timeshare, but very similar feeling. They promised 90 minutes, but the entire experience took more than 3 hours in total and we didn’t get to enjoy the cabana all day (which we paid extra for). Beyond that, the meals were also upsell negotiations and annoying. The pools were not heated. It’s hard to get a pool chair if you aren’t there before 9 AM. Everyone vacates the pools by 5 PM (no one swimming at night). The laundry service was insanely expensive (washing 4 outfits cost me $85 USD). On the upside: The food was good, especially at Dragons. The private chef’s tasting experience was my favorite highlight. Being adults-only was nice. I would probably try a different hotel brand outside of Hyatt for the next trip.
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Jan 06, 2026Beautiful place
Beautiful place. Worth it! Thanks to market cafe an especial thanks to Cecilia, Nicole, Manolo, David & jose . An excellent attention from them !! Thank you they took care of us beautifully
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Jan 06, 2026
Highly recommend for couples or family! Super beautiful hotel and a blast for New Years!
My family and I loved every second of our stay here. We recommend the Preferred club, you get a room on a higher floor and the view is one of the best I’ve had. The room itself was SO beautiful! The food was great, the service was incredible, the poolside staff were on point and always there to help you. You can watch the sunrise and sunset from this very hotel. The beach was clean and lovely, same with the pools. We had no reason to leave for four days while at Secrets the Vine. Everything we wanted and needed was right there! We can’t wait to come back, I have absolutely nothing bad to say about this hotel.
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Jan 06, 2026
Relax, renew, and enjoy!
My company mostly went to relax and spend time together. The resort was so great that I didn't even need to leave! I got all my take home gifts, ate, and drank there... tons of variety. Relax or exciting entertainment-- it was all so good. I am hoping to return with my husband there. And that spa! Don't just do a mini facial or massage. Spend some HOURS there. Your face and body will thank you!
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Jan 06, 2026
Checked all the boxes - Amazing Food, Service and Entertainment
Upon arrival, we were greeted with a cold towel and champagne. Check-in was seamless and simple, and we were able to upgrade to a Preferred Club room for a very reasonable amount. Room was large and comfortable with amazing views. Nice room features: plentiful closets and clothing storage; double sinks and very large open bathroom; separate watering closet; large walk-in double shower with rain shower head; large king plush bed; Nespresso coffee; bar fridge stocked daily; free bottle of alcohol spirit for the room; large patio with comfortable seating; large sitting area with comfortable couch and chairs; smart lighting; room was perfect temperature any time of the day; no privacy on the balcony. Cleaning service and concierge never failed to please; Loved the daily grill set-up by the poolside daily, food available at poolside bar and food service available through waiters; 4 separate beautiful pools (including 2 infinity) with lots of seating but can be difficult to get chairs (ask men in white shirts to help obtain seating for you), however, beach is gorgeous soft sand and lots of seating and drink/food service available; no swim-up bar but pool service was excellent; loved how many of the lounge chairs sit inside large sections of the pools; entertainment is available in many spots, by the pool is perfect - not too loud, classy, chill and fun, intermittent with lots of nice quiet periods, and changes daily; piano bar is the dance/nightclub on site, and main lobby bar has daily musicians and grand piano players. Loved the free daily wine tastings (specialty tastings available for a fee). Absolutely love having a hot tub available and even better that it was beside the ocean. We love to party and have a great time, but also cherish our downtime and this hotel served both those purposes very well. We didn't try the steakhouse because of bad reviews from other guests, but went to all other restaurants and Dragon twice. All the food was mostly close to excellent, otherwise very good and 24/7 free room service menu using an Ipad by your bedside was thoroughly enjoyed many times. We plan to visit again, but like to try other resorts. We did not have enough time to experience the spa, but it looked absolutely amazing... prices are much higher than spas in Canada so we opted out this time. We went to Taboo nightclub outside of the resort which is very close and that was a fabulous time on the waterfront. We expected more attendance at the sports bar, but it was usually quiet. We attended the New Year's Eve gala $600 USD included a bottle of Dom Perignon, multiple singers and shows all evening long and it was a 6-course meal but seemed a little high in price considering it's an all inclusive resort, but we were still very pleased we attended. Before midnight we went back to our 25th floor and we were able to catch all the fireworks along the Hotel Zone for miles and miles and that was a real treat!
- AdvisoryStudent Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restriction may apply.
Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Allowed:
Resort allows small dogs under 22 lbs. Please contact the resort prior to booking to confirm all requirements are met and they can provide you the current cost per night. This fee will be payable to the hotel. Proper paperwork must be provided to the hotel prior to check-in.