What We Love
- There are tons of fun activities to enjoy during your stay, including wine tastings, mixology classes, dance lessons, yoga and more.
- Enjoy live musical performances, theme nights and beach parties during your stay.
- The resort's Turtle Release Program occurs from July through December.
Things to Know
- This resort is located just 20 minutes from Cancun International Airport and is available to adult guests only,
- 24-hour room service is available for when those inevitable snack cravings hit.
Resort Details
- Barefoot Grill
Enjoy a variety of light lunch specialties by the pool each day. No reservations required.
- Bars- Barracuda
- Half Time
- Manatees
- Red Vine Piano Bar
- Sugar Reef
- The Vine Bazaar - Bluewater Grill
Enjoy grilled specialties in a seaside setting. Open for dinner only. No reservations required.
- Dragons Restaurant
Serving up elegant, fine dining celebrating flavors from the Far East. No reservations required.
- Market Cafe
Lively and casual space explores all of the flavor of Mexico - buffet style with private seating. No reservations required.
- Nebbiolo Restaurant
With an antipasta bar and stone pizza oven, Italian specialties are served with Modern Italian decor. No reservations required.
- Olio Mediterranean Cuisine
Flavors from Tunisia, Morocco, Greece, Spain served overlooking the pool area and Luguna Nichupte. No reservations required.
- Romantic Dining ExperienceFor your honeymoon, wedding anniversary or when you just decide to have a very special dinner with your sweetheart or friend, we can set a spectacular private dinner for your party, with a delicious menu, served exclusively at one of our appointed spots. This special dinner is served only by advance reservation through our concierge.** The Romantic Dining experience is valid on all new bookings at select Secrets Resorts & Spas made now through December 22, 2021 for travel from now through December 22, 2021. Cost varies by location. With this package, guests will receive one Romantic Dining experience during their stay. The Romantic Dining experience can be arranged with the concierge upon check-in. Price is based on double occupancy, per stay. Blackout dates and restrictions may apply. This entire offer is based on availability. This offer is combinable with other promotions. Not applicable to group bookings.
- Sea Salt Grill
Offering indoor and outdoor dining facing an exposed kitchen and featuring steakhouse favorites. No reservations required.
- The Vine Bazaar: The Cafe
Modern textures and colors celebrate the core of the home and highlights the earthy delights of the Mexican culture and harvest. No reservations required.
- 24-hour room service†
- All-inclusive meal plan
- Beachfront†
- Concierge desk
- COVID test onsite
- Exercise gym†
- Golf,Offsite†
- Internet services†
- Jacuzzi†
- Pool
- 24-hour room service†
- All-inclusive meal plan
- Beachfront†
- Concierge desk
- COVID test onsite
- Exercise gym†
- Golf, Offsite†
- Internet services†
- Jacuzzi†
- Pool
- Restaurant†
- Spa†
- Water sports†
† Fees may apply
- Jacuzzi †
- Pool †
3 infinity pools
- Snorkeling †
- Spa †
The stunning 12,580 square foot spa designed for relaxation and rejuvenation, features a Spa Cenote concept with cave-like structures and open water pools. Offering a complete sanctuary for the senses, the spa features a combination of hydrotherapy and indigenous treatments creating a refreshing, invigorating and peaceful experience.
•12 multifunctional indoor massage Spa Suites (massage, facial and corporal treatments)
•2 massage Spa Suites for couples and brides
† Fees may apply
Guest Reviews from CheapCaribbean Customers
Customer Ratings & Reviews
TripAdvisor Traveler Rating
19108 reviews
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Jan 22, 2026⭐️⭐️ Very disappointing stay – not the Hyatt standard
I rarely leave negative reviews, but this stay was extremely disappointing and far below the standards I expect from Hyatt, especially given my experience staying at many Hyatt properties around the world. Reasons for the low rating: We were told late check-out would cost $100, which felt excessive and unreasonable. Our room had a leak, which should never happen at this level of hotel. The bathroom layout offers no privacy at all – two sinks directly opposite each other, with the toilet and shower exposed, making it very uncomfortable to change or get ready with another person in the room. When we asked for a room with privacy, we were told only a suite was available at an extortionate price, which felt more like upselling than customer care. The rooms are uncomfortably cold, with little flexibility to adjust. There is no buffet at dinner, which was disappointing for a resort-style hotel. Our room cards didn’t work for the infinity pool, causing unnecessary inconvenience. There were very limited vegetarian options, and some breakfast restaurant staff were rude and unwelcoming. Housekeeping was poor – our room was not cleaned until late afternoon, and we had to call and request it, which is unacceptable for a hotel of this standard. Overall, the service has not been good at all, especially not for a Hyatt hotel. The positives: The birthday decorations and cake on arrival were a thoughtful touch. The spa facilities and massage were excellent. The bed was comfortable. Unfortunately, these positives don’t make up for the overall experience. This is by far the worst Hyatt hotel I have stayed in, and I would not recommend it unless major improvements are made.
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Jan 22, 2026"I'll be back!"
This is the fifth or sixth time we visited Secrets the Vine and will likely return next January. The hotel is about 20 minutes from the airport, meaning you have more time to spend enjoying yourself than driving. As for the hotel, the rooms, service, food, and pools are first rate. We took three yoga classes, experienced two wine tastings, and for the first time visited the spa. All were terrific. Your stay can be as relaxing as you wish. Enjoy!
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Jan 22, 2026
Beautiful Hotel!
Beautiful Hotel with amazing views. We have no complaints, everything was excellent! This was our 4th time to a Secrets resort in Mexico, we have always been pleased with them. Food is excellent, service is excellent.
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Jan 22, 2026
An Unforgettable Honeymoon!
We just returned back to the UK after staying at the Hotel for 10 days, and I have to say... it was such a fantastic honeymoon!! We couldn't fault any of it. Any negative reviews are honestly so subjective, we had the best time - we disagree with those reviews completely. The location is super central to the hotel zone, with excellent connections to the North (Coco Bongo, Shopping etc) taxis cost like £3-6 can't beat it! Not to mention help at the hotel planning our day trips and excursions for competitive prices (Thanks to John - We Loved our Catamaran and Chitchen Itza) With a private beach area included, the hotel has everything you need - Excellent dinner, lunch and breakfast options (Dragons and Nebbiolo were particular highlights of ours - The only slight negative was a very long wait for the Bluewater Grill, perhaps plan ahead for that if you're willing to buy a bottle of wine) But we never felt hungry, and the drinks and cocktails just kept flowing the whole time. Some evening entertainment too, with a great atmosphere - thank god for Adult-only, but room for private areas in the hotel if you like quiet like we do. If you have to option to upgrade to the Preferred Club, do it!!!! It was so worth it, with extra amenities and personal touches, such clean rooms each day, a brilliant honeymoon breakfast to the room, a bottle of champagne and a free bottle of tequila on arrival!! We truly had an unforgettable trip. I would say to ensure you tip your servers, they do go above and beyond for you.. Nothing else really needs money spending, other than souvenirs. Special thanks to Manuel (our concierge) Esmeralda (Our maid) and so many servers - Manuel, Miguel, Wilder, Rosa, so so many more.. who all were excellent and remembered our orders each day!! We can't wait to come back.
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Jan 21, 2026
Not my cup of tea
Strong smell of varnish on our floor, room got hot at night, some of the restaurants had long waits or service, not much to do. But the spa was amazing.
- AdvisoryStudent Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restriction may apply.
Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Allowed:
Resort allows small dogs under 22 lbs. Please contact the resort prior to booking to confirm all requirements are met and they can provide you the current cost per night. This fee will be payable to the hotel. Proper paperwork must be provided to the hotel prior to check-in.