Couples Sans Souci - All Inclusive

Customer Ratings & Reviews

TripAdvisor Traveler Rating

5306 reviews

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  One of the best holidays we have had

  This was our 3rd Trip to Sans Souci everything was fantastic, we loved our beach room on block A by the lake and near to the beach. We had some lovely meals really tasty and presented beautifully at all the Restaurants our favourite being Casanova seated outside. We would like to thank all really amazing staff Lloyd bar, Wayne Food and Beverage Manager who definitely needs a new Segway! Patrick Reid the best singer and dancer who gives his job his all and makes it all FUN! and the two 2 Team leaders Yasheken Campbell and Shanel Barrett are very special ladies . We also really enjoyed the signer DJANI as a tribute to Bob Marley just wow and thank you! We never had a problem selecting our sun beds with a bit shade by the main beach the sea is warm and so lovely I saw fish and one day even a puffer fish and an Eel in the shallows. I enjoyed Aqua fit with Connie and Aqua Pilatus with Jill. Please can we clean the fitness centre more as birds get in an leave droppings on the glass there. Your every whim is cantered for in your beautiful well appointed suite from fruit juice to wine or spirits if required you only have to ask. My chill out place every afternoon was by the lake its just amazing with Pelican's Ducks, Kingfishers and Turtles to see daily. We were there when the ISSA Foundation had a concert which we paid to go to see Shaggy the pop star what a night to remember, Pre cocktails at the sunset beach and all fantastic TASTY food and drink throughout the night was included in the cost of the ticket I was drinking pink champagne, we will never forget this special occasion ! Please go on the free glass bottom boat we really enjoyed it and the captain the older Water sports sorry I have forgotten his name made it fun. You will be amazed at it all from famous houses next the hotel to a sunken ship in the ocean. Only only complaint was the sea and beach at the natural beach needs to be closed down a few and it needs so much work done to make nice to sit on as the safe area where you are supposed to be swimming you can't get into it due to large rocks and green seaweed lots of rocks on the beach and the toilets are tatty and need a refurb. Please undertake this work to make everything perfect. Please don't go Sans souci if you just want to party but you can have fun dancing to the different singers each night or the disco they have occasionally. We did go to Couples Tower Island on day swap and really enjoyed it there to. Please also leave the Hotel to see the countryside we did Cycling in the Blue Mountains excursion and Martha Brae rafting. Do we want to go back YES please we miss you all ! love from Will and Alison UK guests visited in May 2025 room A201

  Jun 09, 2025
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  Amazing first time, and will not be the last!

  First time to Couples San Souci and will not be the last. Property is amazing! Lush grounds situated around the cliffs. So much to see and explore. Wonderful beach for relaxing and taking in the amazing views. just enough entertainment if you want to do something (unless sand gravity gets you first!). And the staff exceeded expectations. We are repeaters to Couples Resorts, and we have now found our second home. San Souci, we will see you soon again!

  May 31, 2025
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  Not as we expected

  First I’ll start by saying this resort is absolutely beautiful and very well taken care of. The staff is amazing and were there to take care of your every need. We vacation twice a year at all inclusive resorts, typically stay at a Riu or Dreams or Secret properties. We were expecting the same variety of foods, restaurants and things to do. This resort has 2 restaurants and a very limited menu. The menu is the same every day. No buffet, no choices at all. Extremely disappointing Things to do…..don’t let the website fool you. There’s no actives, no music at the pool, nothing. If you’re looking to not do anything and not have much food choices then this resort is for you

  May 30, 2025
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  Couples San Souci - Fabulous Stay

  We have recently returned following an 11 night stay here and we thought the whole experience to be fabulous, from transfers from the Couples Lounge at MBJ (bear in mind this takes around 1.5 to 2 hours) through check was smooth and friendly. Our room - we stayed in a Garden view room, room was modern, great aircon with all the facilities and a lovely bathroom with walk in shower, kept immaculate by our lovely housekeeper, Ivaney. There are a lot of steps to and from the rooms on the hillside; not a problem for us but if you have limited mobility you might want to look at A and B blocks. Resort has 2 pools plus another on the Au Natural side, all the grounds were immaculately kept. Lovely spa plus gym and yoga area and a couple of Jacuzzis, main beach small but perfectly formed with lots of included watersports again great staff. Food - we ate at all the restaurants and couldn’t fault the quality and service, Casanova is elegant, Bella Vista (Asian) was great and Palazzino (Breakfast and non reservation) was as good as the specialty ones plus the grill was very good. The Staff - These folks are what make the resort. Pretty much everyone was fantastic; standouts for us were Yasheken Campbell Ivaney (housekeeping), Sanisha (pool bartender), Carol (singing egg lady) Phillip (list isn’t exhaustive). Entertainment was great, the staff were fab and all the acts great quality; it’s low key and finishes fairly early as this isn’t a party resort but is to our taste. In summary, we had a fantastic time and wouldn’t hesitate to recommend this resort.

  May 25, 2025
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  Fantastic Hotel

  San Souci Comprehensive Review The hotel is truly wonderful. The layout is sublime. You feel that the hotel has been incorporated into the beautiful natural surrounds (rather than the other way around). It was like a hotel in a rain forest, with beaches! The grounds had parrots, turtles, pelicans and Macaws (plus some friendly cats), even a few long tail humming birds. There are so many lovely quiet areas to sit and maybe swing in the many hammocks scattered around the place. We fell asleep in a few on our way back to our room some evenings! Our premier ocean view room (G201) was massive, with great balcony views over the foliage and ocean in the background, which made for some amazing sunset views. The shower enclosure was huge, as was the bathroom and bedroom. The air con (thankfully) worked a treat. Great balcony as well, with a double bed on it (we fell asleep on that a few times!). The only issue was it was a little overlooked by two rooms in block F to our left. It could do with a polycarbonate opaque shield to the left of the balcony for more privacy. The staff were fabulous, so attentive and friendly and we had many a good chat and a laugh with them. Even the hotel guests were some of the nicest friendliest people we have ever met on a holiday. The whole vibe of San Souci is very relaxed and friendly. The effort the hotel puts in to arranging gala nights and the like is tremendous. It takes them nearly all day to set things up on the main lawn (outside block B and A). The entertainment and quality of the bands was also superb (and I'm a musician that appreciates such things). The food was also superb. We also particularly liked going to the Martini bar for a few drinks before dinner. It is set in a lovely peaceful location on the hillside, high above the mineral pool area. The water sports team were also a great bunch of people and very helpful. You could do most things you wanted and I did (snorkelling, windsurfing, waterskiing and even a complimentary scuba dive thrown in, with great instruction). We like the fact it was a NO tipping resort, as we spoke to some others at Dunn's River who although were all inclusive at another hotel, were constantly (and almost, expectantly) giving a few dollars here and there to the waiters, just for doing their job and bringing a drink to them. The no tipping policy, takes all that awkwardness out of being served as you should be (this should be the norm). IF you were to be hyper critical of San Souci, you could say the beaches were not the greatest on the Island. The main beach is ok, but only about 4ft deep right out to the bouy markers and the waters around sunset beach itself are quite stoney (water shoes a must) , with a cold flow from the white river entering nearby, but apart from that, San Souci Jamaica is faultless. We spoke to some guests that had been there over twenty times, when they could go anywhere they wanted in the world, which says all you need to know about how good the place is. Pierre, the manager who we spoke to, is retiring after many years in charge and he must be very content with how he is leaving the place. We hope the new management/manager keeps everything as it is, as the old say goes “If it ain’t broken, don’t try to fix it”. All the staff were fantastic but there are a few we would like to mention in particular (sorry to those we missed out) Yeshekan the team leader in the restaurants for her lovely warm, smiley welcomes. Shanae and Horace: for serving us well (and Horace for getting us a table at Bella Vista when the booking app wouldn’t let us). Amoy: for all her service on our 25th wedding anniversary private meal in the most beautiful of secluded locations (well worth booking). Andre: for the great scuba lesion and taking me out for my dive (with Leon piloting the boat). Malachite and Morta: for their patience regarding my dodgy waterskiing attempts (finally got there) and also for their humour on the boat trips. Hopeton (one of the gardeners), who gave us a lovely impromptu tour of the garden surrounding the lake on morning. Lastly, who could not mention Carol, our lovely singing, omelette making lady? Best wishes to you all and maybe we’ll see you again one day. Richard & Lisa Room G201 May 2025

  May 19, 2025