Couples Swept Away - All Inclusive - Adults Only

Customer Ratings & Reviews

TripAdvisor Traveler Rating

7882 reviews

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  Disappointed.

  This was our 3rd visit to Jamaica, 1st time to Negril. We stayed at Couples Tower Isle in January 2020 and then at Iberostar Joia Hall in Montego Bay in 2024. Both resorts were very different, but exceptional and we agreed that we would visit them again. As a traveler I enjoy visiting different resorts and areas so we decided Negril was the next destination as it is known for its beaches. Since we had such a great experience at Couples in Tower Isle we decided to stay with the brand again. I will start with the positives of our 6-night stay. The service and staff were friendly and exceptional staff were smiling and laughing despite not having electricity at their own homes as the island recovers from the recent hurricane. Shout out to Sherika, Orlando and Calesha (Bartenders), Paulina (housekeeping), Dennis and Michaela (Entertainment), Yunneshia (Guest Services) and all of the other staff members. Housekeeping came twice a day, which is unnecessary in my opinion, but others may enjoy it. The variety of water activities was a plus. I enjoyed the guides for the glass bottom boat. The amount of activities was great and the entertainment staff work hard. Our favorite dining experience was the Jamaican Beach night. The food was delicious (one of two nights we enjoyed the food), performance was lively and the staff worked hard to put the show together. I like the fact that the resort seems to care for the kitties and they maintained the plant life. If you are looking for a party resort this is not it. I am young, but an old soul and me and my partner enjoy a low-key relaxing resort. Now for the most disappointing part of our trip was the food. We are both "foodies" and the variety of food, only having two ala-carte restaurants for the entire resort was a disappointment. I am not sure if the food options was related to the recent hurricane or the quality has gone done since the pandemic. At Couples Tower Isle they were a much smaller resort, with more ala-carte restaurants Asian, French, snack bar, buffet, etc. Food is what makes our trip and we were very disappointed. Again not much variety, food was not seasoned, it was not flavorful and just pathetic for the cost of the trip. We did attend the repeater's dinner and it was ok, but lackluster. I will say that I enjoyed certain items such as the creme brulee at Feather's, the lobster tail and cheesecake at the repeater's dinner, but the food as a whole was disheartening. The gym equipment needs to be upgraded and I was not a fan that it was outdoors. The rooms are also outdated, but comfortable. In conclusion, we would not stay again for the simple fact of the food and the distance from the airport.

  Jan 27, 2026
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  Perfect Stay – We’ll Be Back!

  In response to Raymond. We were there at the same time. There were so much places to sit on the beach, nobody puts their towels in the middle of the night. We would arrive around 10am and still plenty of spaces , also you have your own floaty! The put down service left beach towels in our room for the next day even. We had drink service on the beach, even still there are three bars that are steps away so it's not like you need to walk maybe 10 feet. The pool was not too cold, I hate cold pools and was in the water. The rooms by the road are garden view rooms way in the back. We can't say enough about this resort. Everything from service, cleanliness to accommodations for any request. A big shout out to Allison our housekeeper who made our room extra special and Anthony the groundkeeper for always having a smile (or song). We love you CSW. We will be back :)

  Jan 26, 2026
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  Beautiful beach

  The beach itself is beautiful, and the water is crystal clear. However, beach service was very limited — if you wanted a drink, you had to walk up to the bar yourself. The buffet was average at best and not very good overall. The biggest issue, though, was the lack of beach chairs. All of the beach huts and chairs were taken very early. I went to the beach between 6:00 and 8:00 a.m., and everything was already claimed. People put towels out in the middle of the night, and the resort does nothing to enforce any rules, so when you go out in the morning, there’s nowhere to sit. If you’re looking for a beautiful beach but can live with average food and no beach service, this may be the place for you. Be aware that many rooms do not have TVs, and it’s a very quiet, low-key resort. Rooms toward the back, especially along the road, have noticeable traffic noise. Pools were very small n cold

  Jan 26, 2026
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  The Best of Negril Jamaica

  I must say that Couples Swept Away is by far the best resort we have stayed in Jamaica. We have been to Jamaica 12 times 9 times to Negril. We have stayed at Couples 7 times and Sandals twice. We stayed at Couples Swept Away from December 19 through December 26th, 2025. This resort is amazing from the service, rooms, food and location! Thank you everyone at Couples Swept Away for making our 12th vistit to Negril Jamaica the most memorable above all! We will definitely be back!!

  Jan 20, 2026
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  Amazing People and Resort, my happy place

  We had an incredible stay, the place and people were amazing, so relaxing and fun. Would absolutely recommend, the one of a kind long gorgeous beach which was raked and kept pristine at every time. The atmosphere is relaxing and fun, and very laid back. Our room on the first floor was recently renovated and kept sparkling clean with fresh towels and nice bathrooms and walk out balcony. Being returning guest and Jamaican expats we enjoyed the delicious meals which were varied to include Jamaican dishes prepared to perfection. A big shout out to the delicious patties, daily soups and the friendly staff at Scotch Bonnet too. The resort is well treed, lush gardens to wander around in and friendly chats with the gardeners who were more than proud of their work. Most important, the friendly warm staff at every moment of our stay, who would not want to return as soon as possible! Thank you for making our stay out of this world, we soon come.

  Jan 19, 2026