Coconut Bay Beach Resort & Spa - All Inclusive

Customer Ratings & Reviews

TripAdvisor Traveler Rating

9948 reviews

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  Fantastic family vacation with stellar staff, great food, and lots to do

  Our extended family of grandparents, two sets of parents, three teenagers and one Kindergartner just returned from a fantastic week at Coconut Bay Beach Resort in St. Lucia. We've all been to many all-inclusives, including Sandals, Beaches, Club Med, Dreams, and Majestic Mirage. Coconut Bay competes closely with all of those. The location is great. 5-minute ride from the airport, but there are so few flights every day that airplane noise was minimal. The one fair criticism is that the Atlantic side is windier and not quite as clear as the Caribbean. But a short walk down their beach brings you to an oasis bar that reminded us of the Soggy Dollar bar and was a great surprise on a beautiful sandy beach (the beach right at the resort complex looks less nice, but walk for 5 minutes and you're good to go!). The rooms worked well. They are not as high end appointed as Beaches, and the bathrooms are a little small. But the beds were very comfortable. Everything works well. The terraces have lovely views. And everything was clean and well maintained. Our family made reservations over the holiday week on our first day there, and had no trouble exploring all the restaurants. The process and availability was way better than the other resorts we've been to, where we've often not been able to go to some restaurants or had to wait in line forever to get reservations. And the restaurants' food was all very good. You have to set your expectations right for all of them, including the buffet restaurants. They're all really quite good. But you're not going to a Michelin star place. The service throughout was truly exceptional. Easily as good as any resort we've been. Desk staff, wait staff, entertainment - everything was great. The fitness instruction was far more sophisticated than other places we've been. Facilities were great - spread out, lots of options for lounging and for activity. Chairs were always available by the pools and on the beach -- no stress to wake up early and get them. Tennis and pickleball courts and equipment were always available. Nightly entertainment was actually better in some ways that what we've seen elsewhere. In particular, the evening singers in the bar area were a great addition to hang out and play games as a family after dinner with some live entertainment. The piano bar singalong was a highlight for a fun night. Finally, when all flights shutdown and no one could get in or out of the Caribbean for a day, the hotel staff went out of their way to help make this setback a positive.

  Jan 08, 2026
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  Great hotel, great service

  Great resort, they had plenty of excursions to offer, onsite activities and the food options were fantastic. The entire service from the staff has been brilliant, very personal and friendly. The hotel is split into 2 sections, the adults section and the family area, so was very relaxing for the adults only and plenty to do for the younger visitors. The rooms in both sections are very nice, the cleaners Regina and Amanda have been fantastic, with little notes left daily by Regina and having a nice chat with Amanda about the history and culture of St Lucia. This made us feel a lot more comfortable with leaving our belongings in the room. Would recommend this hotel for anyone looking to travel to St Lucia.

  Jan 06, 2026
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  Wow just wow!

  Amazing vacation with our 20&22 year old. We love to do a lot of things when we travel and this resort had it all, great food, lots of daily activities and amazing excursion zip lining awesome beach , fun,fun,fun! 5 minutes from the airport, and a shout out to CJ with the most amazing water aerobics, Richie, Kimani and Akia who got to know us and made all the activities so much fun the line dancing and the pool volleyball! I hope we can get back there is was an absolute treat! The only negative was the fine dining restaurant, it was beyond slow and not that great but the Italian restaurant was amazing with amazing service and the most delicious food and the breakfast on the balcony was fabulous with always friendly and organized service loved it all!!

  Jan 05, 2026
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  Grace under pressure at a beautiful resort

  We had spent a week here due to fly home to Boston on Jetblue on Sat. We woke up to cancelled flights and chaos. We had totally enjoyed a week here but once chaos broke out this staff, who were amazing to begin with, hit it out of the park. For days they handled chaos with cheerful good natures no matter what the stranded guests threw at them. They all deserve a bonus!!! I highly recommend this resort.

  Jan 05, 2026
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  Great spot for both couples and families! Not an easy feat.

  Overall, I agree with many of the positive reviews provided on Trip Advisor. We recently spent 7 days at Coconut Bay, including Christmas. The resort made a great effort to make the grounds festive, with plenty of activities for young families and a turkey/ham/lamb dinner at the main buffet. The resort was at capacity and yet the pools, bars and restaurants were never busy or overwhelming. We were always able to get a table for dinner or a lounger by the pool! We spent most of our time on the Harmony side (Adults only), peacefully relaxing oceanside, with a Tiki bar and pool, only steps away. The best of both worlds. The beach is great for long walks and while Sargassum was a bit of an issue, we were shocked that the resort raked the beach all day, everyday, to keep the issue to a minimum. That is all we could ask for! We are typically not big "buffet eaters", but we did enjoy the Country Night and Caribbean nights, poolside for dinner. We recommend both! The staff were extremely polite and fun to chat with, namely Daneza (Tyla) at the Harmony bar and Evelyn, at breakfast, at Veranda. The rooms were extremely clean and the layout of the resort was well thought out. Jerk at the Treehouse is a must and an umbrella drink at Paradise Beach Bar is so cool. Even though my family is older, we loved the Lazy River and if we had young kids, we would certainly recommend the resort for those families. Our only advice to the resort was regarding Check-in. Why not show guests to their rooms and provide some insights about the resort, along the way? We were pointed in a direction and left to our own accord to navigate to our room. This is such a great opportunity to make a great first impression with your guests. Other than that, this is great value and fun for all couples or families.

  Jan 02, 2026