The Westin Grand Cayman Seven Mile Beach Resort & Spa - European Plan

Customer Ratings & Reviews

TripAdvisor Traveler Rating

1573 reviews

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  Westin GREAT hotel

  We have just returned from a 7-night stay and had a fabulous time. We were originally booked to stay in the sister hotel over the road (Sunshine Suites) but due to extended renovation work they honoured our booking (at the original rate) and moved us to the Westin Grand for the week. Transfer time from the airport was approx. 20 mins and cost approx. £30KYD. We used the taxi service at the airport to get to the hotel (hotel arranged a taxi for our return journey back to the airport). We checked in just before 6pm and it was swift and easy. You don’t get allocated a keycard but a fob bracelet instead (a resort map and, spa menu/charges and activity list area also provided). We were allocated a room facing the main road which had a nice balcony (some of the rooms we noticed don’t have balconies). The room was very commodious, tastefully decorated, had plenty of storage space with plug and USB sockets dotted about everywhere. The bed and pillows were really comfy too. There were several mirrors and decent lighting, we only used the TV for background noise when we were getting ready on a night and there were plenty of English-speaking channels. Didn’t have the air con on much but when it was on it worked well and didn’t make much noise. A safe, hair dryer, ice bucket (ice machines located on all floors), iron, ironing board, bath robe, mini fridge, 2 x glasses, coffee machine (stocked daily with coffee, milk and sweetener) were provided as standard. A few bottles of complimentary Aquafina water bottles were provided daily (there are 2 large bottles of Fiju water provided on the sideboard, but these aren’t complimentary and are $8KYD each). Body wash, shampoo and conditioner are provided in the shower area and mouthwash, body lotion and soap are provided near the sink area. Couldn’t hear any noise from the main road but we were rudely woken up daily at 4:00am by the cockerels that reside in the front of the hotel and the beach areas. The hotel really needs to do something about them, even our earplugs couldn’t defend the noise. Wi-fi was excellent especially down the beach and never dropped out. Housekeeping serviced the room daily. We loved the beach and pool areas. Beach towels are provided for free and can be picked up from the kiosk (area 5 on the resort map) just to the right of the large surfboard. There are several helpful and friendly beach ambassadors who will assist with moving/adjusting any sunlounges or parasols. The sunbeds are very comfy. It was a weight lifted off our shoulders knowing the sunbeds were in abundance and we didn’t have to get up early to reserve one (the front rows on the beach are snapped up quite quickly). We loved the few floating islands that the hotel provided in the sea where you could just drift away to sleep on them catching the sun. The sand is lush, white and soft complimented by a beautiful azure shoreline. We used the two hot tubs several times, both are located to the sides of the pool. Drinking water is provided for free around the entrance to the beach and on the side of the pool bar. We also seen some free water in the hallway just before the gift shop. With our return flight being at 18:50pm we requested a late check out 24 hours before departure. Although we couldn’t extend a late check out in our room already assigned, we were allowed a courtesy room (on the ground floor) free of charge until 15:00pm. We were extremely grateful for this, and the courtesy room was exactly like our room (albeit on the ground floor). The unique selling point of this hotel is the location. The hotel is directly facing the cheapest bar and eatery on the island – Legends. We read about this before we arrived and our original booking at the sunshine suites is just a few minutes’ walk from it. Once we dumped the bags after check-in we quickly ran over to catch the first happy hour of the evening (16.30pm to 19:00pm), then we popped into Black Beard’s liquor store to get some supplies, got a shower and headed back out for second happy hour 22:00pm till close. You won’t find a cheaper bar with the best happy hour on the island. All highballs £4KYD, beer bottles $4KYD, cocktails $5KYD. Prices weren’t that bad outside of happy hour where drinks such as gin/vodka including mixer was $6KYD and 20oz draft beer $5.50KYD (didn’t buy any drinks in the hotel but some of the prices we seen on the menus were showing a beer at happy hour priced at $6.50KYD and a cocktail was $8KYD which outside of happy hour was $14KYD). We also ate every night at Legends – prices for chicken burger/hamburger and fries $9.95KYD, build your own pasta dish $11.95KYD and chicken wrap with fries $12.95KYD, all the portion sizes were huge. There are also other eateries featured in the plaza where Legends is located including a sushi place, eats cafe and ice cream parlour. We booked our stingray city and star fish point excursion at Captain Marvin’s water sports which is also featured in this plaza. We absolutely loved this excursion and highly recommend it. We also used Black beards liquor store (that also features in this plaza) for all our alcohol needs. Supermarket wise we used the cost U less store which is a approx. 5-minute walk and is next to Governor’s square (there are other eateries, ATMs/banks and a Tortuga liquor store featured around here). This store is closed on a Sunday. Managed to get some cheap ‘Cayman Islands’ souvenirs here including a Cayman islands t-shirt - $15KYD and Cayman Islands Cap- $11KYD. One of the days the weather was dodgy, so we decided to take a stroll. We walked to Fosters supermarket (about a mile from the hotel), we then decided to keep on going and ended up in George Town. Popped into another supermarket on the way call Kirks Market. Visiting these supermarkets was a great opportunity to stock up on all the USA products that we love but can’t get in England like Crack an Egg and Coppertone SPF 8. Kirk’s had a large range of Iceland and Sainsbury’s frozen products (English supermarket brands) and Foster’s sold a range of Waitrose. Noticed that Kirk’s sold Lansoprazole on the shelf (in England we have to get a Perscription from the Doctor and can’t buy over the counter/off the shelf). Our return flight was the last of the day so most of the airport shops and restaurants were closing once we entered the departure gate (seen a Wendy’s and a small café next to it). For those who smoke there wasn’t much variety of cigarettes I think we spotted Marlborough and another brand all priced at $94KY a sleeve. Duty free alcohol was much cheaper in Blackbeard’s/Tortuga. The airport did sell cheaper Cayman T-shirts though 2 for $20KYD. We knew about the resort fee, which was payable once we checked out, it was $48KYD a day. Popped our heads in the gym which was a decent size, with a variety of equipment and open 24 hours. We found the air-con in lobby and corridors to be absolutely freezing; we mentioned this in passing to one of the chaps on the front door and they must have reported it seemed to have reduced the last few days of the stay. Overall, we had a fantastic week’s holiday at the West Grand Cayman and will return in a heartbeat. The hotel is in the perfect location with bars/restaurants/shops to the front of it and a perfect beach setting to the back of it. We couldn’t have asked for anything more. The staff we did encounter during our stay were all fantastic, friendly and courteous. We want to say a big thanks to you all and another thanks to the Westin for honouring our original booking at the Sunshine Suites. We are intrigued to see what the sister hotel Sunshine Suites is about though. We were speaking to an Irish chap who was also staying at the hotel, and he said he has stayed at the Sunshine Suites 11 times and loved it. He also highlighted you can use the pool and beach facilities at the Westin at no extra charge.

  Nov 29, 2025
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  Oliver in The Beach House Restaurant for extraordinary service!

  The Beach House restaurant at The Westin Grand Cayman Seven Mile Beach Resort is up there with some of the finest dining anywhere. The menu is diverse and absolutely wonderful. The flavors were all spot on. But the best part was the service, especially from Oliver. He is a true gentleman, very attentive and polite. He made every meal (6 visits) a truly enjoyable experience. I enjoyed the dinner knowing that I was in professional and caring hands. What a difference when an experienced young server is so kind and up-beat about his work. I highly recommend Oliver and suggest that you seek him out. Every night he treated me with the utmost respect and friendliness. I think that no matter what Oliver might do, he would be successful at it. By the end of my stay he had my preferences down and would welcome me with my favorite wine and make the best recommendations for the nights meal. He would surprise me with special treats for which I was extremely grateful. I have rarely encountered such a memorable person at a fine dining restaurant, and will anticipate seeing him again when I return with my wife in a few months time. I only hope he'll still be there, making all the difference! Thank you Oliver!

  Nov 28, 2025
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  Jodian saved our day & stay

  The Westin on the 7 mile beach is a slice of heaven with so much to offer to all ages and groups. Solo, couples, families and friends. My second time coming here and I will continue for many more years. Love the Cayman Islands!! A convenient location with much to offer while enjoying the glorious white sandy beach. The reason for this review is to thank and do a call out for an outstanding woman, Jodian, who works at the front desk at the Westin. I was having issues with the room I originally checked into and was trying to be moved. She overheard my conversation and frustration in nothing being available with the 2 girls who were helping me. She had been working on a reservation that had been a no show and instead of just handling that reservation, she intervened to help us and get us that room that had become available. We were so grateful, she took the initiative to get involved to help us. A game changer for our week here. Thank you Jodian for being superior in your job and making a difference of going above and beyond. I hope your manager knows what an asset you are to the Westin.

  Nov 26, 2025
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  Wonderful stay at Westin Grand Cayman

  We had a great time at the Westin Grand Cayman, the beach was stunning and no seaweed. The water was calm and very clear most days. The staff at the hotel were very welcoming and helpful throughout our stay. A special shout-out to Shirlando at the kids club who was always super pleasant and very welcoming to our family for the various activities he was running throughout our stay. He made us feel at home. The resort is clean, well maintained and all amenities are easily accessible.

  Nov 22, 2025
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  Great Stay, Location and Staff

  We have just spent 7 nights at The Westin and really enjoyed our time there. The Westin is modern and centrally located, making it an ideal spot. The pool and beach had plenty of sunbeds making it comfortable wherever you preferred. More then anything what makes this place is the staff. They were kind, accomadating and helpful. I just want to mention a few members who particularly stood out. Khushali at the Front Desk was our first interaction when we arrived. Our luggage was left in error by the airline in Bahamas and she was so helpful in helping us contact the airline. She checked in with us later to see our luggage arrived and was always helpful whenever we went to the desk. Thomas was another member of staff who went above and beyond. We again met on the first day and we had something in common, we were both Londoners! Thomas was great with recommendations on things to do, see and eat and we did many if not all his suggestions and they were all great. It was great to see him daily and have a catch up. Arun was also another fantastic member of staff. He saw us walking on arrival without our luggage and was instantly asking if there is anything he could do to help. These little things count for a lot and whenever we saw him he always had a big smile on his face asking about our stay and if there is anything he could help us with. It was again lovely to chat to him whenever we saw him. Finally i would like to thank Georgie on the beach. He was helpful, talkative, attentive and went out of his way to ensure you had everything you needed. He brought a great vibe to the area

  Nov 19, 2025