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Viva Wyndham Maya

Mexico - Riviera Maya

Our Rating
1-833-497-2373
3 Nights with Air from $379 All-Inclusive
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When playtime calls you south of the border, make your way to Viva Wyndham Maya in Playa del Carmen, where you'll party ... More

Customer Rating 195 Reviews
Value
 
4.0
Service
 
4.0
Beaches & Pools
 
4.2
Dining Options
 
3.2
Room Comfort
 
3.5
3.8 out of 5
"This was my first trip anywhere with my 2 boys 13 &11. I booked based on photos and reviews. We had a room near the garden, lower level with beach view as well. The pol,beach and snack bar was very clo..." – Renee34
183 out of 237 (77%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
4.0
Service
 
4.0
Beaches & Pools
 
4.2
Dining Options
 
3.2
Room Comfort
 
3.5
3.8 out of 5
"This was my first trip anywhere with my 2 boys 13 &11. I booked based on photos and reviews. We had a room near the garden, lower level with beach view as well. The pol,beach and snack bar was very clo..." – Renee34
183 out of 237 (77%) customers would recommend this product to a friend.
View from the room Pool & Bar At the front of the resort beach chairs & unbrellas Pooside at Viva Wyndham Maya Our view from our resort. beach Beach pool-side looking to beach A place to use wi-fi and relax near the front desk. security Relaxing view from our room Our room Climbing the pyramid at Coba. the beautiful beach The Beautiful Beach! Walk-way to Main Buffet The beach From our room #2100
All Customer Reviews
1-4 of 195 reviews. Sort by
October 22, 2018
You Get what you Pay For

The resort is small and clean not as modern as others that I have been in the past. The biggest let down was the food. Its my fourth time and this resort had the worst food, every person that we talked too agreed, even from their sister resort close by. The clientele was what to expect when you pay low budget. I would definitely invest a couple hundred $$ more as I did in the past and have a satisfying experience all around. The beach had a lot of algae because of storm Michael, other hotels cleaned their part up ours did not! You had to swim through some brown water until you got to the clear part. Its in a 20 minute walking distance to Playa del Carmen or a 10 minute bike ride which was nice. The entertainment at night was well choreographed. The best restaurant was the Viva Café, the ONLY place with descend food. The Mediterranean Portofino is all Italian even though there offer Miramare an Italian Restaurant. A couple that owns a Mexican Restaurant said that the food at Don Diego was so bad that they walked out. I am a Food and Beverage Manager myself and I am not off great expectation, all I wanted is a clean Hotel (which it was) and great food. The snack bar had dried out Burgers and flavorless Pizza, they constantly run out of fries, the salads were always slightly off with weird sauces. If I could I would like to go and change they recipes and it would be a much better place! It wouldn't even take much. That is my honest opinion and I hope it helped others make a decision. I also didn't like the fact that there was no real soap, all dispensers. And the fact that there put notes in the room that you will be charged for any stains on the bedding or towels but they don't give you wash towels to clear your face from make up.


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Overall Rating: 3
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
3.0
Dining Options
 
1.0
Room Comfort
 
3.0
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From: Chicago
Age: 45-54
Travel: 3-6 trips/year

October 21, 2018
Viva Wyndam Maya

This resort was just OK. The positives were it was close to playa del carmin. Could walk up the beach about 2 miles. It also had a adult pool when you got tired of the main pool. Drinks were OK. The food at the buffet was not very good breakfast and lunch buffet were not that great. The specialty restaurant were very good would recommend getting reservation as soon as you get there. Wifi was hit and miss and could only get it at the lobby. Very noisy in middle of the night with people in the hallway. Beach was beautiful. Only supplied one bottled water and had to buy the rest of the time. Take a large mug to fill at the bar. Would highly recommend Amstar for transfers to and back to resort, also helped at airport for smooth transition comming back.


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Overall Rating: 3
Value
 
4.0
Service
 
3.0
Beaches & Pools
 
4.0
Dining Options
 
2.0
Room Comfort
 
2.0
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From: Pa
Age: 55-64
Travel: 1-2 trips/year

October 18, 2018
Last time. Not again

We pay for all inclusive, But surprise, not. taxes, save box. and many more a little things.


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Overall Rating: 2
Value
 
2.0
Service
 
2.0
Beaches & Pools
 
3.0
Dining Options
 
2.0
Room Comfort
 
4.0
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From: New York
Age: 45-54
Travel: 3-6 trips/year

October 13, 2018
Best Birthday to-date! ☺️

This was such a brief trip but a great value as well . Everyone was so accommodating and courteous. The food was really good in my opinion. You can only choose select restaurants based on your length of stay. Since I was only there 4 days I was only able to choose from 2 of the 4 restaurants on the property. We chose the Mediterranean and Mexican restaurants. Sorry to say, the Mexican restaurant was not my favorite haha. The Mediterranean restaurant shot down service to sing happy birthday to me which made my day! The shows were amazing every night. The pools and activities were spot on for my taste. I know it’s all inclusive but I brought my own liquor bc resort drinks are disgusting lol. I was right. Overall, I would TOTALLY return to this resort when given the chance! Great job and great value Cheap Caribbean! One happy customer!

Best Birthday to-date! ☺️
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Overall Rating: 5
Value
 
5.0
Service
 
3.0
Beaches & Pools
 
5.0
Dining Options
 
3.0
Room Comfort
 
4.0
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From: Rayne, La
Age: 35-44
Travel: 3-6 trips/year

Room Information

Viva Wyndham Maya features 604 spacious guestrooms that are decorated in vibrant colors. Rooms include two queen-size beds, a bathroom with tub and shower and a balcony. Enjoy a variety of convenient amenities, such as air-conditioning, satellite TV, telephone, in-room safe, iron with ironing board, and hair dryer.

Room Details

Superior Room
Hotel/Studio Unit Details

Superior Deluxe Room
Hotel/Studio Unit Details

Superior Ocean View Room
Hotel/Studio Unit Details

What's to Love

This magnificent resort offers a culturally inspired ambiance, a high-energy atmosphere and international accents on both food and service. The 604-room beachfront resort Viva Wyndham Maya delivers an unforgettable all-inclusive vacation experience.

 

What We'd Change

Even though it is a little small, this beach at the Viva Wyndham Maya Resort is fantastic and perfect for enjoying the Caribbean sun.

 

Why You Should Go

The Resort offers a wide variety of sports including Trapeze and Paddle Boarding lessons. Featuring an extensive array of day and nighttime diversions, it's the perfect choice for couples, singles, dive enthusiasts or anyone seeking the vacation of a lifetime.

Available Amenities

  • Tour Assistance
  • Car Rental Available
  • Beach
  • Volleyball
  • Business Center ($)
  • Cable/Satellite TV
  • Babysitting/Child Care ($)
  • Concierge Services
  • Conference Facilities ($)
  • Cribs Available on Request
  • Currency Exchange
  • Dive Shop
  • Gift Shop
  • Jacuzzi
  • Kayaks
  • Kids Club
  • Laundry Services ($)
  • Nightly Entertainment
  • Playground
  • Snorkeling
  • Horseback Riding
  • Internet Access ($)
  • Swimming Pool(s)
  • Tennis Court(s)
  • Scuba Diving ($)
  • Shuttle Service
  • Windsurfing
  • Sailing
  • Fishing
  • Aerobics
  • Wedding Services
  • Sauna
  • Parking
  • Archery
  • Dance Classes
  • Medical Services ($)
  • Water Polo
  • Ping Pong
  • Nightclub/Disco
  • Bicycles
  • Game Room
  • 5 Restaurants
  • 3 Bars/Lounges
  • Bocce Ball
  • Porter/Bellhop
  • Shopping
  • Theater
  • Canoes
  • Hiking/Biking Trails
  • Audio-Visual Equipment ($)
  • Fax Machine ($)
  • Photocopy Machine ($)
  • Health Club
  • Spa ($)
  • Secretarial Services
  • Yoga
  • Beach Towels
  • Late Checkout
  • Handicap Room Available
  • Wedding Services ($)
  • Dry Cleaning Services ($)
  • Honeymoon Packages ($)
  • Aqua Aerobics
  • Wireless Internet Access ($)
  • Tour Desk
  • Fitness Center
  • Free Parking
  • Beauty Salon ($)
  • In-Room Safe ($)
  • Jogging Trail
  • Babysitting Services ($)
  • Banquet Facilities ($)


Nearby Excursions & Attractions

  • Beach
  • Fishing
  • Golf Course(s)
  • Horseback Riding
  • Mayan Ruins
  • Nature Park(s)

Map of Local Area

Here you will find an abundance of possibilities, something for every person of any age, for every type of vacation, for every budget and every activity.

Viva Wyndham Maya

Paseo Xaman Ha No 5 Fracc. Playacar

+52 98 48 73 4600

Hotel Description

Viva Wyndham Maya in Playa del Carmen: Your Inner Island Child Awaits

When playtime calls you south of the border, make your way to Viva Wyndham Maya in Playa del Carmen, where you'll party all night and play all day for an amazing all-inclusive price.

Viva Wyndham Maya sits on a beautiful, Mexican, alabaster-sand beach, where the blue stretches so far it's hard to tell where the water ends and the sky begins. The oceanfront pool, with a bubbling Jacuzzi is magnetizing as well. Your kids will love having their own children's pool nearby. Viva Wyndham Maya doesn't make you play alone, offering organized beach games or water polo. Sailing and windsurfing lessons will challenge the land-lubber in you. If your interest involves deeper water, check out the PADI-certified Viva Wyndham Diving Center where, for an additional fee, dive pros can take you to the Maya Reef, the second longest barrier reef in the world. Here a colorful world of creatures is just waiting for you and your underwater camera.

Are you one of those stressed-out souls needing a little more than warm sun and cool water to untie your knots? Then the Renova Spa with its sauna and steam bath is just the thing. If you really want to make your vacation memorable, go to the spa's beach cottage, where you can get a Mayan tattoo or Caribbean braids. And what's more romantic than a Couples Moonlight Massage?

After you've built up an appetite with all these activities, you can choose from six restaurants to satisfy your hunger. Portofino offers Mediterranean dinners, while Hacienda Don Diego is the place to get authentic Mexican fare. The all-inclusive rate also includes dining privileges at two restaurants at Viva Wyndham Maya's sister property, Viva Wyndham Azteca.

The fun doesn't end after dinner. Nightly entertainment, themed parties and an on-site discotheque means you'll be rocking long into the evening. The resort has a covered theater that seats 600 people, so evening entertainment isn't crowded. This vacation is definitely one for your inner child.

This hotel is All-Inclusive.
Features include:

  • Full breakfast, lunch, dinner and 24-hour snacks
  • Unlimited alcoholic and non-alcoholic drinks - 24 hour bar service
  • Welcome cocktail
  • Live nightly entertainment
  • All taxes and gratuities


DINING

This hotel includes unlimited food and drinks but some dining restrictions may apply. Please check with the hotel for details.

La Terraza
Type: International
Hours: Breakfast - daily, 6:30am-11am; Lunch - daily, 12:30pm-3pm; Dinner - daily, 6pm-10pm
Description: International buffet restaurant with nightly themed dinners.
Dress code: Casual

Portofino
Type: Mediterranean
Hours: Daily, 6pm-9:30pm
Description: Mediterranean dinner restaurant. Reservations are required.
Dress code: Elegant casual. Gentlemen are requested to wear long pants and collared shirts.

Hacienda Don Diego
Type: Mexican
Hours: Daily, 6pm-9:30pm
Description: Mexican dinner restaurant. Reservations are required.
Dress code: Elegant casual. Gentlemen are requested to wear long pants and collared shirts.

Miramare
Type: A la carte
Hours: Daily, 7pm-9:30pm
Description: Pizza and pasta a la carte. Reservations are required.
Dress code: Casual

Viva Cafe
Type: International
Hours: Daily, 6pm-9:30pm
Description: Specializing in a unique culinary fusion of international and modern dishes. Reservations are required.
Dress code: Elegant casual. Gentlemen are requested to wear long pants and collared shirts.

El Cenote
Type: Snack Bar
Hours: Daily
Description: Take a break from splashing around the pool. This pool-side snack bar serves delicious burgers, fries, hot dogs, pizzas and more.
Dress code:
Casual

In addition, guests can enjoy at the sister property Viva Wyndham Azteca the "Il Palco," Italian a la carte restaurant, the "Xul ha," which is a Mayan specialty restaurant and also, the "Bamboo" Oriental a la carte restaurant (extra charge, reservations required, limited availability).

All hours are subject to change.



BARS/NIGHTLIFE

Cocktail and snack bar
Daily, 24 hours.

Lobby Bar
Daily, 6am-2am

Disco bar
Live entertainment nightly at the covered 600-person theater; disco; theme parties.



BEACH

Viva Wyndham Azteca features pristine beaches and turquoise waters. The Mayan Reef, the second-longest barrier reef in the world, offers world-class diving just off shore.

POOLS

Two freshwater swimming pools with chaise lounges and complimentary towels; a children's pool are also available.

SPORTS/ACTIVITIES

Water activities

  • Pool and beach games with prizes
  • Windsurfing, with group lessons
  • Sailing, with group lessons
  • Canoeing
  • Kayaking
  • Introductory dive lessons
  • Water polo
  • Water aerobics
  • Beach and pool volleyball
  • Snorkeling
  • Paddle board

Available for an additional charge:

  • Advanced diving lessons and excursions
  • Fishing

Land

  • Cardio-vascular equipment
  • Game room
  • Golf
  • Hiking
  • Jogging track/trail
  • Nature trails
  • Playground
  • Tennis courts
  • Weightlifting equipment
  • Archery
  • Bicycles
  • Climbing wall


INTERNET

Free Wi-Fi available at the hotspots at the resort.

SPA SERVICES

The Renova Spa at Viva Wyndham Maya offers a full complement of spa services that will leave you feeling both relaxed and recharged for an additional charge. Services include:
  • Massages
  • Body Treatments
  • Holistic Therapies
  • Beauty Salon
  • Hydrotherapy
  • Facials

For a special treat, schedule a spa service at our beachside cottage, a beautiful open-air Caribbean palapa, just steps from the main spa building, where you can get a Mayan tattoo design, have your hair put into Caribbean braids or enjoy a soothing massage. This location is especially romantic at night for a Couple's Moonlight Massage.



WEDDING PACKAGE (US $1,125)
Features an Up-Grade to an ocean view room with a King size bed; Fruit basket in the room upon arrival; In- room breakfast the day after the wedding; Late morning maid service; Late check-out; Free safety box; Free Wi-Fi; In-room honeymoon surprise; Assistance of an on-property wedding coordinator; Civil judge and legal expenses ***; Translation of the ceremony into English (ceremony is performed in Spanish); Romantic dinner for 2; Bridal bouquet; Wedding cake & Sparkling wine for 10 people; Background music & decorations; 10 color photos; Reception dinner the night of the wedding. Subject to availability; ***Does not include legalization.



FREE HONEYMOON PACKAGE

For a minimum of 4 days and 3 nights stay, your clients will be able to enjoy, at no additional charge the following package: Upgrade to a higher category room, based on hotel availability, a bottle of champagne/sparkling wine, a fruit basket, an hors d'ouvres tray, a 7" x 4 " picture, 2 t-shirts, plus our all-inclusive package. Copy of the marriage certificate required upon check-in, and within six months of marriage.



CHILD CARE

Viva Wyndham Kids' Retreat is a supervised activities program where children ages 4-12 participate in age-specific activities, including drawing and painting, windsurfing, mini tournaments, kayaking, volleyball, sandcastle building, board games, pool games, talent shows, puzzles, video games and face painting.

The Viva Wyndham Kids' Retreat is open daily from 10am-5pm and is included in the all-inclusive vacation price.

The Borboleta Infant Program caters to the youngest members of your family. Families traveling with children up to 24 months can utilize this complimentary package which includes:

  • Changing table with bath
  • Feeding chair
  • Bottle warmer
  • Sterilizer
  • Bouncing chair

Babysitting services are available for an additional charge.



ADDITIONAL DETAILS

Location
Viva Wyndham Maya is located 2 miles from Playa del Carmen Town and 38 miles from Cancun International Airport (CUN).

Check In/Check Out
Check-in: 3pm. Check-out: noon.
A valid credit card may be required upon check-in for possible incidentals not included in your hotel reservation.

Smoking Policy
Beginning December 20, 2014, Viva Wyndham Maya will offer only non-smoking rooms to ensure a clean air hotel environment. Smoking is still permitted on the balconies to accommodate guests who smoke.

Holy Week
In observance of Holy Week, some resorts in the Dominican Republic, Mexico, and Costa Rica may put limits on the use of motorized water sports, and loud music.

Environmental Levy Fee
The Municipalidad of Solidaridad in the Rivera Maya is one of the most beautiful places in the Mexican Caribbean. Tourism has been instrumental in driving the economic and social development of the region. In an effort to continue to preserve, conserve and beautify the destination, the Municipality of Solidaridad has implemented a small environmental levy on visitors effective September 1, 2017. Hotels will collect 20 Mexican pesos per room per day on check out; the proceeds will be deposited in an environmental trust to fund local projects. The Municipalidad of Solidaridad thanks you for your understanding and support of this worthwhile endeavor. Thank you and enjoy your visit.



All hours, fees, amenities, information and services are subject to change without notice.
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4 days, 3 nights
Travel Dates 11/19 - 12/20
Starting at $379 was $739
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

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8 days, 7 nights
Travel Dates 12/21 - 1/3
Starting at $1589 was $2769
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5 days, 4 nights
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Starting at $599 was $1219
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