Viva Dominicus Palace by Wyndham - All Inclusive

Customer Ratings & Reviews

TripAdvisor Traveler Rating

8818 reviews

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  Best Holidays

  We had a great stay at Viva Dominicus Palace by Wyndham. The resort is beautiful and well organized, with a very friendly atmosphere. Special thanks to Isamar and Ashley for the amazing coffee served every morning. Their kindness, smiles, and excellent service made our mornings truly special. We highly recommend this hotel and would love to come back.

  Jan 14, 2026
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  Wonderful

  Great place, friendly staff.. beautiful beach. Fantastic gardens. Fully recommend. Lovely food

  Jan 13, 2026
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  Great activities at a stunning location

  There was a wide variety of fun activities, both in the sea and on dry land. I highlight the trapeze school, enjoyable for children and adults alike. Chucho, Victoria, Rocío, Lisa, Lea and Alex always welcomed people with a big smile, and they work perfectly as a team teaching amazing tricks while keeping everybody safe. I was amazed to hear them giving precise instructions and feedback in at least five different languages, so that every guest understood what to do. In addition, the beach was one of the most beautiful I've ever visited. Soft sand, a sea not too cold, barely any seaweed. The main inconvenience was around New Year's Eve: the resort seemed completely booked and the crowdedness showed as slower service in the buffets and in the housekeeping.

  Jan 10, 2026
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  Amazing staff

  Jeffrey at papaya amazing Old man working waiter at La Terazza amazing Esamar at coffee shop amazing Besaida and carmen lovely ladies amazing every time we have been here 3 years in a row. Angelica bar service perfect Fanny hunt lovely lady the best Nicole very good English lovely lady at check in. Yeleva very helpful at guest services

  Jan 05, 2026
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  Hotel Staff: not interested. There's better options than this hotel.

  I'll start with the GOOD, The location and most of the Hotel itself was good. The Beach was beautiful and sea was warm, and there were plenty of loungers by the pools and on the beach. Our room was serviced everyday. The hotel grounds were well kept by gardeners. Samuel who worked the Egg Station at breakfast was always happy, and smiled at everyone. BAD ..... 95% of the Staff were disinterested and rude. It's almost as if they hate their jobs, in which case I'd say they are in the wrong trade. Although we only spoke English and a tiny amount of Spanish, we found very few staff spoke any English at all. Hardly any staff had a smile at any time. They'd just walk past you and make no attempt to say hello. Most ignored you totally, some might say good morning if we said it to them first. Only 2 Bars in the Hotel, one small bar in the lobby and the other is the pool bar. I politely asked for a Mojito one evening from the lobby bar and the young girl working there firstly rolled her eyes because she had to do something, then started banging bottles around whilst making it with no attempt to actually make it nice, then slammed it down spilling some of it, then immediately looked at the next customer without even finishing my order. Not an isolated incident unfortunately, even in the main Restaurant the staff we rude to everyone, they took ages to serve you any coffee at breakfast and were all just disinterested and walked around not really doing anything. If they needed to go past you, you would have to move out of the way of them, never any apology or thank you. The beach sports hut where you can get Catamarans and Kayaks have about 3 staff working there who again are just sat around disinterested. When we tried to book 3 Kayaks one of the staff pointed at a form for us to fill out, and pointed at the Kayaks. No asking if we'd used them before, no confirming what to do if we got into trouble or needed assistance, total lack of effort. They didn't even check our lifejackets. God forbid if anything did happen as there was no-one up on their lookout platform, and they all go to lunch for 90 mins. Pool Towels - the 2 lads working there again were rude to literally everyone and again disinterested, one time when I asked to exchange the tatty torn towels they had given us, they asked me to get them 3 beers from the bar. Food - The only hot food was if it is cooked in front of you in the restaurant, everything else that is supposed to be hot is cold. Even if you are one of the first in there whether it be for breakfast of lunch - its cold. Yes, you get used to it, but no point complaining as it's the same for everyone and nothing would get done anyway. The food is plentiful and there's lot of choice. There's plenty of food that should be cold, so something for most guests palate. The Hotel has the potential for it's guests to have an amazing holiday, but lacks manners and enthusiasm. All that aside, I tried to kill them with kindness and refused to let then get away without responding to me saying hello, or asking them how they are or saying Merry Xmas (as thats the period we stayed there). Very little evening entertainment at this hotel, you had to walk a very scenic 5 minutes to it's sister hotel where the vibe was a lot better. They had a better selection of on site shops including a small pharmacy. Entertainment every night and even the odd smile from the staff there. We made the most of our holiday, the destination is for the most part beautiful, not sure we'd come to this destination again as it's our 2nd time to Dominican, spoilt a tiny bit by the hotel staff. We'd recommend staying at it's sister hotel Viva Dominicas Beach by Wyndham. All the locals outside of the hotel are lovely.

  Dec 29, 2025