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Viva Wyndham Azteca

Mexico - Riviera Maya

Our Rating
3 Nights with Air from $429 All-Inclusive
Info Customer Reviews Questions & Answers

If you keep dreaming about sunshine, palm trees and soft, white sand, why not make that dream a reality? Grab your pass ... More

Customer Rating 76 Reviews
Value
 
4.2
Service
 
4.2
Beaches & Pools
 
4.3
Dining Options
 
3.4
Room Comfort
 
3.5
3.9 out of 5
"My family and I met up at Azteca for a Thanksgiving vacation and had a wonderful time. There was so much to do between the two sister resorts (Maya) there just wasn't enough time. We stayed for 6 days ..." – clydesmiles
71 out of 89 (80%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
4.2
Service
 
4.2
Beaches & Pools
 
4.3
Dining Options
 
3.4
Room Comfort
 
3.5
3.9 out of 5
"My family and I met up at Azteca for a Thanksgiving vacation and had a wonderful time. There was so much to do between the two sister resorts (Maya) there just wasn't enough time. We stayed for 6 days ..." – clydesmiles
71 out of 89 (80%) customers would recommend this product to a friend.
beach (beautiful) beach at the resort pool (small) View from the room I wanna go again! Santa Claus! Walking onto the beach Viva Azteca Lobby Bar On the beach - Riviera Maya From the beach looking at the property
All Customer Reviews
1-4 of 76 reviews. Sort by
September 20, 2017
Worst resort I've been to

The beautiful beach was the only thing that saved this resort. The dining were absolutely terrible, the buffet had prison cafeteria food. The two restaurants were hard to get into, and both also had terrible food. It was very frustrating that they refused to work on getting me a reservation on my birthday and then walking by the restaurants more than half the tables were empty. You can't control the temperature in the rooms, the beds were insanely uncomfortable, they never once refreshed the water and drinks in the mini fridge, and the provided shampoo and soap doesn't even function as soap? The front desk was insanely unhelpful the entire time. The pool was literally the temperature of a hot tub. We didn't go into the pool once. The beach is amazing, but otherwise it wasn't worth the trip.


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Overall Rating: 2
Value
 
3.0
Service
 
1.0
Beaches & Pools
 
3.0
Dining Options
 
1.0
Room Comfort
 
1.0
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From: Denver, CO
Age: 25-34

September 18, 2017
I would not return.

I personally would not return to this specific resort based on their food and the comfort level. My husband and I had to immediately book a trip to Mexico because our trip to the Bahamas was cancelled. When we arrived which was late at night, the resort reported they did not know we were suppose to be there. They called a taxi and placed us in a sister resort which was of less quality. We did ask for compensation since we did pay for a 5 star resort. The staff were nice but it's just not a resort we would stay at again. The food was horrible and I suggest their should be better options and perhaps a better cook. Overall, we are thankful we were able to go on vacation but weren't pleased.


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Overall Rating: 2
Value
 
4.0
Service
 
3.0
Beaches & Pools
 
3.0
Dining Options
 
1.0
Room Comfort
 
2.0
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From: PA
Age: 25-34
Travel: 1-2 trips/year

August 11, 2017
Great purchase.

FOR THE MONEY, VERY AFFORDABLE VACATION

Great purchase.
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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
3.0
Room Comfort
 
1.0
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From: California
Age: 35-44
Travel: 1-2 trips/year

August 7, 2017
Not very pleased

Overall, the hotel itself was really nice! It was clean and all the workers were very nice. When you walked by you always got a hello. I came with my boyfriend for his 27th birthday, & we were a little disappointed with the crowd. We didn't realize how family oriented the resort was. It was a bummer they only had the one pool because we couldn't even sit and relax with the 30 kids screaming and splashing around us. It would be better if they had an adults only pool. And only having the one bar outside the pool was a let down. To have to get out of the pool or walk forever from the beach to get a drink, killed the buzz. We define had to go into town every night too cuz nothing was happening at the resort. So that got expensive really fast. However like I said, the resort was pretty and perfect if you have kids. Just nothing for 30 and under.


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Overall Rating: 4
Value
 
3.0
Service
 
4.0
Beaches & Pools
 
2.0
Dining Options
 
3.0
Room Comfort
 
4.0
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From: California
Age: 25-34
Travel: 1-2 trips/year

Room Information

The Viva Wyndham Azteca features 335 ocean view or garden view guestrooms decorated in a unique fusion of traditional Mexican and modern appointments. Rooms come equipped with a "French" style balcony, air conditioning, cable television, mini bar, in-room safe($), and Internet access($).

Room Details

Superior Room
Hotel/Studio Unit Details

Superior Pool View
Hotel/Studio Unit Details

What's to Love

We love that Viva Wyndham Azteca is so close to Playa del Carmen, where you can indulge in shopping, dancing and the unique culture of the area.

 

What We'd Change

We wish the beach was larger, but it is gorgeous and offers plenty of loungers and palapas for the serious sun worshiper.

 

Why You Should Go

The all-inclusive rate includes loads of activities, and since it shares privileges with its sister resort, there are several fine dining options.

Available Amenities

  • Bar/Lounge
  • Concierge Services
  • Currency Exchange
  • Daily Maid Service
  • Kayaks
  • Laundry Services ($)
  • Lounge Chairs/Umbrellas
  • Nightly Entertainment
  • Snorkeling
  • Internet Access ($)
  • Tennis Court(s)
  • Windsurfing
  • Spa ($)
  • Sailing
  • Poolside Bar
  • Medical Services ($)
  • Water Polo
  • 4 Restaurants
  • Bocce Ball
  • Spa Services ($)
  • Hiking/Biking Trails
  • Yoga
  • Handicap Room Available
  • Wedding Services ($)
  • Safe Deposit Box ($)
  • Business Services ($)
  • Beach Volleyball
  • Wireless Internet
  • Purified Drinking Water
  • Alarm Clock/Radio
  • Restaurant and Bar
  • Beach Towels
  • Introductory Scuba Lesson
  • Handicap Facilities/Wheelchair Accessible
  • In-Room Safe ($)
  • Car Rental Available ($)
  • ATM/Banking ($)


Nearby Excursions & Attractions

  • Beach
  • Eco-Adventure Tour(s)
  • Fishing
  • Golf Course(s)
  • Horseback Riding
  • Mayan Ruins
  • Theme Park

Map of Local Area

Here you will find an abundance of possibilities, something for every person of any age, for every type of vacation, for every budget and every activity.

Viva Wyndham Azteca

Manzana 8, Paseo Xaman Ha No 8 Fracc

+52 984 877 4100

Hotel Description

Viva Wyndham Azteca: Dreams Come True at the Riviera Maya

If you keep dreaming about sunshine, palm trees and soft, white sand, why not make that dream a reality? Grab your passport and head to the luxurious Viva Wyndham Azteca in the beautiful Riviera Maya. Whatever the fantasy, Viva Wyndham Azteca is ready to indulge you: if you want to dance the night away, or start a new career as a beach bum, this all-inclusive resort is the place to be!

The private beach features loungers and palapas perfect for relaxing in the Caribbean sun. For a little extra relaxation, slip into the Jacuzzi and let the bubbling waters wash your cares away.

When you want a little pep in your step, Mexico and the Riviera Maya offer a wide range of activities that are sure to please the entire family. Get personal with the waves on a kayak or boogie board, or let the professional staff teach you how to sail a catamaran. Your kids will love the awesome offerings at the Kids Klub. For golfers, the 18-hole Playacar Club de Golf course is nearby. For a true aquatic adventure, get to know the world beneath the waves by visiting the PADI-certified dive shop, where the instructors are eager to show you how to enjoy the deep-blue sea.

At mealtime, there's plenty to choose from, since Viva Wyndham Azteca shares privileges with its sister resort, Viva Wyndham Maya. From authentic Mexican cuisine to a tasty international buffet, there's something for everyone. If you want to branch out, check out the three restaurants at Viva Wyndham Maya.

Once the sun goes down, the nightlife at Viva Wyndham Azteca cranks up with colorful cabaret shows and theme parties. When it's time to call it a night, you'll love the comfort of the Superior Room. Settle in for sweet dreams, so you'll be ready to do it all again tomorrow!

This hotel is All-Inclusive.
Features include:

  • Full breakfast, lunch, dinner and 24-hour snacks
  • Unlimited drinks, cocktails and house wine
  • Welcome cocktail
  • Taxes and gratuities

Viva Boomer
This offer is available to U.S. citizens, 60 years and older, for no additional charge. ID is required at check-in and the package must be requested at time reservation is booked.
Features include:

  • Personalized check-in
  • Priority luggage delivered to the room
  • Room upgrade (subject to availability)
  • In-room welcome amenities
  • Books and board games of your choice
  • Dance classes
  • Priority at a la carte restaurants
  • 10% discount in affiliated stores
  • 10% discount on meals and beverages additional to the all-inclusive package
  • Late check-out (subject to availability)


DINING

This hotel includes unlimited food and drinks, but some dining restrictions may apply. Please check with the front desk for details.

El Nopal
Type: International
Hours: Breakfast - daily, 6:30am-11am; Lunch - daily, 12:30pm-3pm; Dinner - daily, 6:30pm-10pm
Description: International buffet restaurant with theme dinners and diet corner.

Il Palco
Type: Italian
Hours: Daily, 6:30pm-9:30pm
Description: A la carte restaurant located at Viva Wyndham Azteca. Reservations are required.
Dress code: Casual attire.

Bamboo
Type: Oriental
Hours: Daily, 6:30pm-9:30pm
Description: A la carte restaurant located at Viva Wyndham Azteca. Reservations are required.
Dress code: Casual attire.

Xul Ha
Type: Mexican
Hours: Daily, 6pm-9:30pm
Description: A la carte restaurant located at Viva Wyndham Azteca. Reservations are required.
Dress code: Casual attire.

In addition, guests are able to enjoy, at no additional charge, the "Don Diego" Mexican Restaurant the "Portofino" Mediterranean restaurant, the Italian Pizza Pasta restaurant "Miramare" and the Fusion restaurant "Viva Cafe" at the sister resort Viva Wyndham Maya (reservations required, limited availability).

All hours are subject to change.



BARS/NIGHTLIFE

Pool Bar
Poolside snack bar. Open 24 hours a day.

Lobby Bar
Daily, 7am-2am.

Night Life
Guests enjoy live musical productions and cabaret shows staged by the resort's talented, international staff.



BEACH

Viva Wyndham Azteca is located on a private stretch of beach. Loungers and palapas for shade are available at the beach.

POOLS

The resort offers an ocean-view pool with a pool bar located under the round palapa. The Jacuzzi also has an ocean view. Loungers and towels are available.

SPORTS/ACTIVITIES

Water
The resort has a Water Sports Center, with complimentary non-motorized equipment. Daily, 9am-5pm.

  • Aqua gym
  • Water aerobics
  • Windsurfing
  • Catamaran lesson
  • Kayaks
  • Sailing
  • Snorkeling
  • Boogie boards
  • Introductory dive lesson
Available for an additional charge:
  • On-site PADI certified dive center

Sports

  • Fitness center
  • Bocce
  • Bicycles
  • Dance lessons
  • Tennis
  • Beach volleyball

Golf
Playacar Club de Golf, a Robert Von Hagge-designed, 18-hole, par-72, championship golf course is available for an additional charge.



INTERNET

The resort offers free Wi-Fi access at hotspots around the resort.

SPA SERVICES

Viva Wyndham Azteca has a small spa and offers access to the larger spa at the sister resort, Viva Wyndham Maya. Renova Spa at Viva Wyndham Maya offers a full complement of spa services for an additional charge. Daily, 10am-6:30pm.

WEDDING/HONEYMOON

Wedding Services
Wedding Package includes:

  • Civil judge and all legal expenses (does not include legalization)
  • Wedding cake for 10 guests
  • Bar for 10 guests
  • Decorations
  • Bridal bouquet and corsage
  • Wedding coordinator
  • Ten pictures
  • Music

Honeymoon
For a minimum of a 3-night stay, honeymooners enjoy the following package at no additional charge:

  • Upgrade to a higher-category room based on hotel availability
  • A bottle of champagne/sparkling wine
  • A fruit basket
  • Hors d'ouvres tray
  • One 7" x 4" picture
  • Two T-shirts
  • Plus the all-inclusive package.
Couple must have been married within the past six months and Copy of the marriage certificate required upon check-in.

Please contact the resort directly for more information.

CHILD CARE

Kids Klub offers supervised activities for children ages 4-12. Daily, 7am-10pm.

ADDITIONAL INFORMATION

Location
Viva Wyndham Azteca is located in Riviera Maya at the Playacar complex, situated only 2 miles or 3 kilometers from Playa del Carmen town and 38 miles or 60 kilometers from Cancun International Airport.

Check In/Check Out
Check-in: 3pm. Check-out: noon.
A valid credit card may be required upon check-in for possible incidentals not included in your hotel reservation.

Minimum Stay
A 3-night minimum stay is required with the following exceptions:
A 7-night minimum stay is required for arrivals Dec 27, 2017 Jan 2, 2018.
A 4-night minimum stay is required for arrivals Jan 3, 2018-Apr 30, 2018.

Smoking Policy
Beginning December 20, 2014, Viva Wyndham Azteca will offer only non-smoking rooms to ensure a clean air hotel environment. Smoking is still permitted on the balconies to accommodate guests who smoke.

Holy Week
In observance of Holy Week, some resorts in the Dominican Republic, Mexico, and Costa Rica may put limits on the use of motorized water sports, and loud music.

Viva Wyndham Maya
All guests at Viva Wyndham Azteca are welcome to enjoy the restaurants at their sister property, Viva Wyndham Maya, and to indulge at their Renova Spa. A 24-hour deli and snack service is also available.

Environmental Levy Fee
The Municipalidad of Solidaridad in the Rivera Maya is one of the most beautiful places in the Mexican Caribbean. Tourism has been instrumental in driving the economic and social development of the region. In an effort to continue to preserve, conserve and beautify the destination, the Municipality of Solidaridad has implemented a small environmental levy on visitors effective September 1, 2017. Hotels will collect 20 Mexican pesos per room per day on check out; the proceeds will be deposited in an environmental trust to fund local projects. The Municipalidad of Solidaridad thanks you for your understanding and support of this worthwhile endeavor. Thank you and enjoy your visit.



All hours, fees, amenities, information and services are subject to change without notice.
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  • Superior Room
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Superior Pool View
4 days, 3 nights
Travel Dates 11/2 - 12/21
Starting at $429 was $1209
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 4 days left to book!
5 days, 4 nights
Travel Dates 1/3 - 1/31
Starting at $709 was $1299
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

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5 days, 4 nights
Travel Dates 2/1 - 3/31
Starting at $1059 was $1239
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5 days, 4 nights
Travel Dates 4/1 - 4/30
Starting at $939 was $1099
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Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

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5 days, 4 nights
Travel Dates 5/1 - 6/30
Starting at $789 was $1019
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Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

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Need Assistance?

Call one of our U.S. based Beach Experts.

(800) 915-2322
7 Days a Week - 5am to 3am EST

All Mexico - Riviera Maya Resorts