What We Love
- Feel free to indulge in delicious meals and snacks with 24-hour room service.
- The onsite Kid's Club is the perfect place for your children to socialize and enjoy great activities and games.
- Keep your fitness schedule on track with a variety of water sports and aerobics classes.
Things to Know
- The resort is only 6 miles from Puerto Plata International Airport.
- Maximize your vacation times by checking pick-up times on scheduled transfers.
- Adult and kid-friendly activities are available throughout the resort.
The all-inclusive program includes the following amenities:
• All meals, snacks and beverages, including beer, wine and cocktails. Additionally, private in-room minibars are restocked daily with beers, soft drinks and water.
• Daily activities include beach volleyball, table tennis, water polo, aquarobics, Beach Olympics, bike tours and darts. Each day, guests enjoy one hour’s free use of bikes, tennis courts (day and night) and snorkeling, windsurfing, kayaking and sailing equipment. Each guest may also take a one-hour SCUBA lesson in the main pool.
• During the day take part on our learning focused activities for adults and children, get in step with a Merengue lesson, sit in on a cooking or cocktail class, or brush up your language skills with a Spanish lesson. In the evening, there are live shows and musical performances.
• Chaise lounge and towel service are provided at the pool and beach
• Supervised Kids Club for children ages 4-12
Important Information: Redemption information will be provided by the hotel at check-in.
Resort Details
- Las Almejas CafeteriaServes daily buffets for breakfast, lunch and dinner.
- Ocean GrillFeatures a variety of fresh meats, fish and seafood on the grill.
- Octopus Gourmet RestaurantServes flavorful Caribbean cuisine.
- Sapore di MareOffers delectable Italian cuisine. Guests should make reservations with guest services for the A la carte restaurants.
- Various Lounges/Bars- Cafe Canela, lobby bar
- Coca Bar, beach Bar
- Cano Azul, pool bar
- Pool, terrace bar
- Beach Club Bar
- Tiki Bar
- 24-hour front desk
- Accessible facilities
- Accessible rooms
- ATM/Cash machine†
- Babysitting†
- Baggage hold†
- Bell staff/porter
- Children programs
- Children welcome
- Children's play area
- 24-hour front desk
- Complies with Local/State/Federal laws for disabled
- Accessible rooms
- ATM/Cash machine†
- Babysitting†
- Baggage hold†
- Bell staff/porter
- Children programs
- Children welcome
- Children's play area
- Concierge desk
- Elevators Not Available
- Exercise gym
- Free parking
- Game room
- Gift/News stand†
- Golf, Offsite†
- Housekeeping - daily
- Internet services†
- Laundry/Valet service†
- Lounges/bars†
- Meal Plan Type: All Inclusive
- Pool
- Restaurant
- Safe deposit box†
- Sauna
- Tennis court
- Tour/sightseeing desk
- Wakeup service
- Water sports
- Internet Access†
- Wedding package available.
† Fees may apply
- Children's poolThere is 1 children's pool on-site.
- Children's program, onsite
- Direct access to a beach
- Fitness center on-site
- Motorized Water Sports †
- Non-Motorized Water Sports †
- PoolThere are 2 pools on-site. This property has swim-up bars.
- Sauna
- Tennis courtThere is a tennis court with lights on-site.
- Golf †Golf course located within 5 miles of the property.
† Fees may apply
Guest Reviews from CheapCaribbean Customers
Customer Ratings & Reviews
TripAdvisor Traveler Rating
8216 reviews
-
Jul 09, 2025más o menos
Check-in was no fun. We had to wait hours for our room to be ready. Was told it was on the 1st floor. However, it was on the third! No elevator. The bed was rock hard. The room came with a broken fridge, with warm drinks. Broken phone,no iron and no internet. Bathtub didn't drain properly. I called multiple times, but there was no answer using my cell phone. Eventually, I walked down and spoke to the employee, and he said the ringer had been turned off. I've never heard "No" so much on vacation. Everything i asked for assistance with the reply was no. There is no ice machine, no food outside of the restaurants, and no room service. No, we can't help with your luggage at check out No, we can't bring you an iron. No, we dont do airport transfers. No, you can't sit in this part of the beach. No, we can't help with reservations after 3 pm... The food was ok. There are way too much sausage and hotdogs. I wonder if they use msg. You'd feel full very quickly. Was very simple. Didn't care for the pancakes. The coffee was only ok. It's strange that a place that's known for coffee didn't do better. I'd ask for ice coffee and get a different version each time. A lot of rude visitors. People who spoke Spanish were constantly cutting in front of me. 3 at checkout cut in front of me. When it was time to checkout. We actually left early. We had enough after getting sick at the octopus restaurant the night before. I called and asked for help with luggage, but no, they can't help. Asked for help with transportation to the airport No, they can't. I said, "So i call an Uber? She said yes." After checkout, i see my Uber canceled. So i ordered a new one The next one canceled, too. This happened 6 times. I asked the bellman if he knew why? He said he didn't. Then i said is uber allowed to pick up here and he replied No. Not beyond the gate over a mile away. I said, "Can i be dropped off at the gate said no. He didn't have anyone available. I said sir. I need to get to the airport. What are my options, please ? Still, he said he didn't have any. My travel companion eventually asked a Spanish speaking guest to assist us in getting to the airport. We had a taxi in minutes. $60 for the ride. Uber was $5!
-
Jun 30, 2025Family Trip June 2025
Hotel is Very clean and very compact. Not a small at all, but very compact. You don't have to walk long distance to the beach or buffet. Staff is excellent, very polite. Food is good but nothing special. 3 A la Carte restaurants. One is at the beach. Italian is at the quiet pool area outside of the main hotel. Very nice place to be honest. Food is far from being real Italian but tasty. Last one is the Octopus. It si located on the second floor, above the buffet area. In terms of food Octopus is in my opinion the best one. I had traditional goat meat. Very tasty. Drinks at the bars are fine, but if you want a good cocktail ask Ernesto. He makes very good ones. Pool is nice. Lot's of locals on weekends but it wasn't an issue for us. Not much to do for the kids to be honest. Entertainment is nice. Beach is good for the kids, but not much for adults. Especially if you love swimming. It is very shallow. Reefs kinda protecting the beach from waves but in the same time doesn't allow you to swim far. So, as I said, not for ppl who loves swimming. Good thing that mall is close by, about 5 min walking. You can find anything you like there, and prices are OK. Rooms are outdated but AC works fine. WiFi is in the main area and at every room. Speed is not the best and you may loose it for sometime, but better than no wifi at all. Overall we had good experience. Nothing special but if you want a peaceful vacations, and you are not very "picky" this will be the right place for you.
-
Jun 24, 2025Beautiful resort
Great vacation, very fun with great entertainment! There was a fire show at the beach and it was very cool experience! Droopy is #1!
-
Jun 24, 2025
Amazing experience will definitely go back
My vacation at gran ventana was excellent the treatment was amazing the rooms were clean and amazing. And the activities with the animator Droopy were very fun and attentive. Amazing experience
-
Jun 20, 2025
Great resort!
The animation guys droopy and alfri are very nice and fun and they have great activities. The resort is beautiful and aesthetic and I recommend people to go!
- AdvisoryThe Dominican Republic imposes various restrictions each year for Easter. They usually begin the Thursday prior to Good Friday and run a few days past Easter Sunday. The following regulations may be enforced: -Motorized water sports may be banned -Non-motorized water sports may be limited or banned -Alcohol consumption may be restricted (most resorts get a permit enabling them to serve alcohol to nonnative people during the ban) -Music may be limited or silenced
- Advisory*Important information* Motorized water sports are banned by the Dominican Government during holy week.
- Check In: 3:00 PM
- Check Out: 1:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel. - Pet Policy : Pets Not Allowed