What We Love
- Feel free to indulge in delicious meals and snacks with 24-hour room service.
- The onsite Kid's Club is the perfect place for your children to socialize and enjoy great activities and games.
- Keep your fitness schedule on track with a variety of water sports and aerobics classes.
Things to Know
- The resort is only 6 miles from Puerto Plata International Airport.
- Maximize your vacation times by checking pick-up times on scheduled transfers.
- Adult and kid-friendly activities are available throughout the resort.
Resort Details
- Las Almejas CafeteriaServes daily buffets for breakfast, lunch and dinner.
- Ocean GrillFeatures a variety of fresh meats, fish and seafood on the grill.
- Octopus Gourmet RestaurantServes flavorful Caribbean cuisine.
- Sapore di MareOffers delectable Italian cuisine. Guests should make reservations with guest services for the A la carte restaurants.
- Various Lounges/Bars- Cafe Canela, lobby bar
- Coca Bar, beach Bar
- Cano Azul, pool bar
- Pool, terrace bar
- Beach Club Bar
- Tiki Bar
- 24-hour front desk
- Accessible facilities
- Accessible rooms
- ATM/Cash machine†
- Babysitting†
- Baggage hold†
- Bell staff/porter
- Children programs
- Children welcome
- Children's play area
- 24-hour front desk
- Complies with Local/State/Federal laws for disabled
- Accessible rooms
- ATM/Cash machine†
- Babysitting†
- Baggage hold†
- Bell staff/porter
- Children programs
- Children welcome
- Children's play area
- Concierge desk
- Elevators Not Available
- Exercise gym
- Free parking
- Game room
- Gift/News stand†
- Golf, Offsite†
- Housekeeping - daily
- Internet services†
- Laundry/Valet service†
- Lounges/bars†
- Meal Plan Type: All Inclusive
- Pool
- Restaurant
- Safe deposit box†
- Sauna
- Tennis court
- Tour/sightseeing desk
- Wakeup service
- Water sports
- Internet Access†
- Wedding package available.
† Fees may apply
- Children's poolThere is 1 children's pool on-site.
- Children's program, onsite
- Direct access to a beach
- Fitness center on-site
- Motorized Water Sports †
- Non-Motorized Water Sports †
- PoolThere are 2 pools on-site. This property has swim-up bars.
- Sauna
- Tennis courtThere is a tennis court with lights on-site.
- Golf †Golf course located within 5 miles of the property.
† Fees may apply
Guest Reviews from CheapCaribbean Customers
Customer Ratings & Reviews
TripAdvisor Traveler Rating
-
Dec 21, 2025
Another Great Visit to the Gran Ventana
Great hotel as ever but not all of the rooms have been renovated yet but the rooms and the hotel are very clean. A few weeks before I was to arrive I sent an email explaining I was a many time (6 to8) repeater to the resort and asking for a quiet room away for the pool. I explained where I had stayed during my last visit a couple years ago and asked if it was possible to be near the same location. When I arrived my 1st room had a very hard mattress and next to the resort next door and it was loud. I spoke with the manager Anthony and while the resort was very busy he moved me to room much quieter. He explained that when they upgraded their system in 2019, they lost a lot of info and that was likely only my last couple of visits were all that were recorded. Anthony and his excellent staff are just one of the reasons I keep returning to the Gran Ventana. I still say they are the best staff in the DR and honestly I spoke with quite a few repeaters this trip and they agreed. The food is another reason I return to the Gran Ventana. Always top level and different dishes each day for us to try. Being solo this trip I did not try the Ela carts but honestly did not feel I missed out as the food in the buffet was excellent. In the lobby of my building they held a staff appreciation/ Christmas party and guests of the building were invited. I did attend for a short time and could see that the management really value their staff. Everyone had a great time myself included.
-
Dec 20, 2025
Great value for our dollar.
Had a great stay at the resort...quite like the Octopus Restaurant and enjoyed yoga with instructor Cathy from NRG2GO each morning...she showed variations on the poses and had some great energy. Loved the beach for long walks with my partner. We'd definitely return.
-
Dec 18, 2025
Nice, but Smokers Everywhere!
We just got back on Dec. 15, in which we spent a week at this resort. Pros: Beach is great, clean, sandy walk into the water! Clear water Good snorkelling right at the resort, and short walk up the beach. Food is good, and selection is good as well. Staff is friendly and courteous. All areas are kept very clean Price was good for what we got. Cons: SMOKERS!! This resort seems to cater to smokers! Noone adheres to the "smoking sections", smokers overtake the pool area, beach, and right outside the main restaurant. It's a shame, really, as this could be a great resort to spend more time at, but I spent the week trying to avoid the constant barrage of cigarette smoke everywhere! Rooms are small and dated, which is okay, but no dressers to put your clothes. Small closet, but you're living mostly out of your suitcase. The room is very damp. I realize this usually happens in the Caribbean, but this seemed extra damp. Not sure if we'd return, unless they stop catering to the smokers.
-
Dec 18, 2025
Happy holiday
This resort is well maintained and clean. Staff made every effort to make the experience positive, and it was wonderful. Our check in was easy , our room was awesome, food was fantastic, service was top notch and the entertainment did not disappoint. Special shout out to Cathy @ NRG2GO She was good energy and provided guided yoga stretching class which was a gift. Traveling with my adult daughter the vacation exceeded my expectations. Plan to return.
-
Dec 18, 2025
10/10 would go again
Had a great week with my mom at this resort. Extremely cleanly everywhere. Kind staff. Food never disappointed at the buffet or the 3 a la cartes. Yoga with Cathy from NRG2Go each morning was absolutely lovely. Just bring your towel and bottle of water. Beach waves were a bit rough at times but the sand was soft, nice to walk on and did not have creepy crawlies. Extra add ons and excursions were a bit expensive so we just enjoyed the basics and stayed on the resort. 10/10 would go again.
- AdvisoryThe Dominican Republic imposes various restrictions each year for Easter. They usually begin the Thursday prior to Good Friday and run a few days past Easter Sunday. The following regulations may be enforced: -Motorized water sports may be banned -Non-motorized water sports may be limited or banned -Alcohol consumption may be restricted (most resorts get a permit enabling them to serve alcohol to nonnative people during the ban) -Music may be limited or silenced
- Advisory*Important information* Motorized water sports are banned by the Dominican Government during holy week.
- Check In: 3:00 PM
- Check Out: 1:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel. - Pet Policy : Pets Not Allowed