What We Love

  • Lounge in rooms featuring modern styling, adorned in minimalistic tones.
  • Indulge your palate with a variety of global flavors, and finish the night off with trendy bars & live music.
  • 24-hour room service means that luxurious amenities will only ever be a call away. 

Things to Know

  • The resort is only 30 minutes from the Cancun airport.
  • Maximize your vacation times by checking pick-up times on scheduled transfers. 
  • Adult and kid-friendly activities are located throughout the resort. 

Resort Details

Guests can enjoy delicious drinks and cuisines including Mexican, French and Asian.
OnSite Dining
  • Abnia
    Have a drink and enjoy the entertainment at our lobby bar.
  • Aromas
    Wake up to the comforting aroma of freshly ground coffee and delicate specialty teas. For a special treat, indulge yourself with our own gelato. 
  • Fresko
    Choose from an array of perfectly light menu options, try one of our healthy salads, paninis and much more.
  • ìle de France
    Authentic French fine-dining experience, a superb gourmet A la carte menu.
  • La Crêpe
    Sweet and savory on one menu! Because there is always room for dessert, this will be a "must visit."
  • Macondo ocean deck bar
    Offering international brand beverages and tropical cocktails while delivering a relaxing view of our infinity pool.
  • Maiz
    A glimpse of México, what a tantalizing treat!
  • Mercado de Dolores
    Guests will be tempted by seven distinct cuisine specialties that include authentic delicatessen fare, seafood, Italian, Thai and amazing desserts.
  • Pizzeria II Peccato
    Delight your palate with the rich flavors and textures from Italy. 
  • Sea Place
    The finest seafood you can enjoy! Your window into the delicious bounty of the Caribbean.
  • Wok Asian Cuisine

    Enjoy our Asian infused menu-unique noodle and rice dishes are just the beginning of delicacies that will be offered.

  • Zanza lounge bar
    Located between the main two pools with live music in the afternoons, ranging from reggae to jazz, and enjoy a relaxing atmosphere.
The resort offers car rental service, room service, turn down service and more.
On-Site Amenities
  • Beachfront
  • Boutiques/stores†
  • Business center†
  • Car rental desk†
  • Concierge desk†
  • Ice machine†
  • Laundry/Valet service†
  • Meal Plan Type: All Inclusive
  • Medical Facilities Service†
  • Room service
  • Beachfront
  • Boutiques/stores†
  • Business center†
  • Car rental desk†
  • Concierge desk†
  • Ice machine†
  • Laundry/Valet service†
  • Meal Plan Type: All Inclusive
  • Medical Facilities Service†
  • Room service
  • Spa, Offsite†
  • Tour/sightseeing desk†
  • Turndown service
  • Wireless internet connection in public areas†
On-Site Wedding Services
  • Please contact the hotel for additional information.

† Fees may apply

Water sports, children's programs, volleyball, pools and more fun activities are available.
On-Site Recreation
  • Children's pool
  • Children's program, onsite
  • Fitness center on-site
  • General †
    - Pickleball Center (2 Courts)

    The Pickleball Center is part of the all-inclusive plan.
  • Pool
    There are 2 adults-only pools with two Jacuzzis. 
    There's also an infinity pool – beautiful designed in such a way that the edge appears to merge with the ocean.
  • Volleyball

    Beach volleyball

  • Water activities
    - Kayaks
    - Paddle boards
    - Boogie boards
    - Hobie cat rides


    Children under the age of 18 must have adult supervision.

† Fees may apply

Guest Reviews from CheapCaribbean Customers

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 4590 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Excellent stay

    We visit Cancun often and decided to try Ventus and am glad we did. We had a great stay. We upgraded to platinum which we found was well worth it. We had 3 butlers, Celine, Ivan and Cali who were all excellent. We communicated with them in person and through What’s App and they were always very responsive. They made us feel welcome! Food was great! There was always plenty of choices. AC worked amazing! We will definitely be back!

    Jul 09, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    ⭐️⭐️⭐️⭐️⭐️ 5 Stars — All Because of the Heart and Soul of the Staff

    This five-star review is entirely thanks to the people — the real heroes of El Cid Ventus. One woman, in particular, deserves her name in lights: Rena, a stunning soul and phenomenal waitress at both Trattoria D’Gulio and Mercado de Dolores. Her warmth, grace, and professionalism made our trip feel personal and special. But she’s far from alone — the entire waitstaff, cooks, hostesses, and every hardworking team member deserve a standing ovation. Let me be honest: our check-in experience was disappointing. It lacked the warmth and welcome we’ve come to expect from past visits to Mexico — including our first El Cid stay five years ago at the Marina, which was exceptional. This time, we were handed our room info and told to walk ourselves. There was no orientation, and the rate we paid didn’t match our receipt. On top of that, the front desk made it clear that unless you’re Platinum, you’re treated like second-tier. That sting stayed with us. But the true heart of this resort is found behind the scenes. To the gentleman who restocks the fridge — thank you. To Lucy in housekeeping, and the teams who scrub every inch of the rooms — thank you. To the gardeners, the cabana cleaners, the ones who sweep the walkways and quietly clear dishes while we relax — thank you. During a sudden storm, we watched a petite staff member, alongside coworkers, rushing through wind and rain to recover cushions and umbrellas — soaked but focused. That kind of dedication can’t be taught — it’s just who they are. The Ventus pool bartenders were incredible. When there was no mix for a non-alcoholic drink, the bartender didn’t just apologize — they had someone run out to find chocolate so my husband could enjoy a mocktail. That is true hospitality. Every single employee who smiled and said “hola” or “buenos días” while hauling bags, sweeping, or setting up made our trip feel warm and welcoming — in a way the front desk simply did not. The entertainment team brought passion and joy to every show. The Fourth of July celebration was unforgettable — a full-blown tribute to the USA, better than we’ve seen at home. From 5 to 11 p.m., they had BBQ, dancers, music, and nonstop energy. No fireworks were needed — they lit up the night with pride, respect, and love. Especially with everything going on in the world, it meant so much to feel seen and celebrated as Americans abroad. A special shoutout to the 24-hour on-site doctor — incredibly kind, patient, and clearly excellent at her job. It’s rare to find medical care that feels both professional and genuinely caring. She went above and beyond. Yes, the pools are beautiful and well-kept. The beach isn’t ideal for swimming, but the Mesoamerican Reef tour (~$60) was the best snorkeling experience we’ve had between Cancun and Tulum. Absolutely worth it. We also booked Shuttle Central’s private round-trip transfer for $130 — smooth, safe, and reliable. — Final Thoughts: This resort isn’t perfect — but its people are. Rena and every behind-the-scenes team member made us feel valued and cared for. They’re the reason this review is glowing. To management: please recognize them, reward them, and know they are the soul of El Cid Ventus. Thank you for reminding us what real hospitality looks like. With love, gratitude, and deep respect from a very thankful American family.

    Jul 09, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Always book Platinum Club

    We had the best experience staying here. Our butlers Celine Botello, Cali Medina and Ivan Garcia were all excellent. We traveled for my wife's birthday, our butlers arranged for all our restaurant reservations, golf cart transportation, aromatherapy in the room and a surprise cake and balloon set up. I couldn't be more grateful for them making our trip a memorable one. They ensured the mini bar was always restocked and checked on us everyday if there is anything we need and provided us with all the day activities. I recommend you book Platinum. It allows you access to all the other resorts and you get treated like a Platinum VIP. Thank you and see you next time! The only con would be is that it was a season for seaweed, so beach access was a no go but we did enjoy all the different swimming pools in each resort.

    Jul 08, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    We had a great time at Ventus At Marina El Cid Spa & Beach Resort

    We had an amazing time. Our butlers Freddy and Ricardo were great. They went above and beyond to make our stay the best time. We loved the food, the pools and the service.

    Jul 08, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Excellent service from the butler (Ricardo) a ten out of ten

    The food was very delicious, excellent service, everything was very good, beautiful gardens and the resort is very clean

    Jul 07, 2025
Hotel Advisories
  • AdvisoryThe Municipality of Solidaridad will be charging an Eco Tax of 30.00 Mexico Pesos (approx. $1.60 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings. This fee is subject to change at any time without notice by the hotel.
  • AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Resort fee: $15 per room, per night Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • General Policies:

    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

    Resort Fee - A mandatory hotel-imposed fee is charged and collected by the hotel either at check-in or check-out.

    • Basic Wi-Fi 4 devices per room 

    • 2 hours late check out based on availability

    • Parking , valet parking service 

    • Transportation between Hotels 

    • Gym

    • Unlimited local phone calls

    • Safe deposit box

    • Concierge services

  • Pet Policy : Pets Not Allowed

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