What We Love
- Lounge in rooms featuring modern styling, adorned in minimalistic tones.
- Indulge your palate with a variety of global flavors, and finish the night off with trendy bars & live music.
- 24-hour room service means that luxurious amenities will only ever be a call away.
Things to Know
- The resort is only 30 minutes from the Cancun airport.
- Maximize your vacation times by checking pick-up times on scheduled transfers.
- Adult and kid-friendly activities are located throughout the resort.
Resort Details
- AbniaHave a drink and enjoy the entertainment at our lobby bar.
- AromasWake up to the comforting aroma of freshly ground coffee and delicate specialty teas. For a special treat, indulge yourself with our own gelato.
- FreskoChoose from an array of perfectly light menu options, try one of our healthy salads, paninis and much more.
- ìle de FranceAuthentic French fine-dining experience, a superb gourmet A la carte menu.
- La CrêpeSweet and savory on one menu! Because there is always room for dessert, this will be a "must visit."
- Macondo ocean deck barOffering international brand beverages and tropical cocktails while delivering a relaxing view of our infinity pool.
- MaizA glimpse of México, what a tantalizing treat!
- Mercado de DoloresGuests will be tempted by seven distinct cuisine specialties that include authentic delicatessen fare, seafood, Italian, Thai and amazing desserts.
- Pizzeria II PeccatoDelight your palate with the rich flavors and textures from Italy.
- Sea PlaceThe finest seafood you can enjoy! Your window into the delicious bounty of the Caribbean.
- Wok Asian Cuisine
Enjoy our Asian infused menu-unique noodle and rice dishes are just the beginning of delicacies that will be offered.
- Zanza lounge barLocated between the main two pools with live music in the afternoons, ranging from reggae to jazz, and enjoy a relaxing atmosphere.
- Beachfront
- Boutiques/stores†
- Business center†
- Car rental desk†
- Concierge desk†
- Ice machine†
- Laundry/Valet service†
- Meal Plan Type: All Inclusive
- Medical Facilities Service†
- Room service
- Beachfront
- Boutiques/stores†
- Business center†
- Car rental desk†
- Concierge desk†
- Ice machine†
- Laundry/Valet service†
- Meal Plan Type: All Inclusive
- Medical Facilities Service†
- Room service
- Spa, Offsite†
- Tour/sightseeing desk†
- Turndown service
- Wireless internet connection in public areas†
- Please contact the hotel for additional information.
† Fees may apply
- Children's pool
- Children's program, onsite
- Fitness center on-site
- General †- Pickleball Center (2 Courts)
The Pickleball Center is part of the all-inclusive plan. - PoolThere are 2 adults-only pools with two Jacuzzis.
There's also an infinity pool – beautiful designed in such a way that the edge appears to merge with the ocean.
- Volleyball
Beach volleyball
- Water activities- Kayaks
- Paddle boards
- Boogie boards
- Hobie cat rides
Children under the age of 18 must have adult supervision.
† Fees may apply
Guest Reviews from CheapCaribbean Customers
Customer Ratings & Reviews
TripAdvisor Traveler Rating
4796 reviews
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Jan 16, 2026Great room butlers
Gonzo and Enrique were our butlers for the week and made us feel very welcome. They kept us on top of the activities for the week and did a great job coordinating our transportation back to the airport
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Jan 15, 2026
Best service at an all-inclusive, hands down!
Our family group of 16 stayed at Ventus over Christmas week. The trip was amazing. We had 6 rooms around the resort, 2 of which were platinum swim outs. Our butler, Gonzo, was absolutely fantastic. My dad has some health issues, making it difficult for him to walk across the resort to restaurants, etc. Gonzo helped with golf cart transport for us, kept our rooms stocked with drinks suitable for a diabetic, and checked on us daily to see what he could do to help. I'm coming back in March and will be sure to request his services again! Carlos Umberto (poolside server) came to our swim out pool daily with drinks - by the second day, he knew our order and kept them coming! Jose and Ruben (concierge) were great to work with for reservations and upgrade requests. WONDERFUL service, second to none. Food is great, we feel safe on the property, the cleaning staff is perfection. Definitely recommend!
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Jan 14, 2026
Great week, great service.
Had a great week at Ventus. Beautiful view, well maintained grounds. Rooms were large and clean, daily maid service, stocked fridge. The restaurants were all amazing, and Stephanie made my daily omelette to order with a smile! Excellent service from our butlers Luis and Manuel- who took care of all our needs. Our concierge Hilario kept us informed of daily events, and answered any questions we had. Another wonderful week with friends!
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Jan 13, 2026
Wonderful place to visit!
We stayed at the El Cid resort in Port Morales. The resort was absolutely beautiful. The food was excellent, but most importantly the staff was so warm, welcoming and polite, especially our Butler‘s Ivan, Alejandro, and Alfredo. They took very, very good care of us.
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Jan 12, 2026
Best stay in Mexico, Ventus Ha at Marina El Cid
The El Cid resort in Puerto Morelos was everything we hoped it would be. The resort was amazing, clean, and staff were very friendly. We booked the platinum service which provided us with two dedicated "butlers." As much as we don't like to call them butlers, personal concierge would be better. Cali Medina and Samuel Venegas were our dedicated personal concierge members and they went above and beyond to make sure we were comfortable, taken care of making us feel quite soecial. We will definitely return to this resort and hopefully, Cali and Samuel will be there to help us with our next stay We highly recommend the Ventus Ha and all they have to offer.
- AdvisoryThe Municipality of Solidaridad will be charging an Eco Tax of 30.00 Mexico Pesos (approx. $1.60 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings. This fee is subject to change at any time without notice by the hotel.
- AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Resort fee: $15 per room, per night Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Resort Fee - A mandatory hotel-imposed fee is charged and collected by the hotel either at check-in or check-out.
• Basic Wi-Fi 4 devices per room
• 2 hours late check out based on availability
• Parking , valet parking service
• Transportation between Hotels
• Gym
• Unlimited local phone calls
• Safe deposit box
• Concierge services
- Pet Policy : Pets Not Allowed