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Valentin Imperial Riviera Maya

Mexico - Riviera Maya

Our Rating
1-877-279-9065
4 Nights with Air from $739 All-Inclusive
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Look whose makin' a splash: Valentin Imperial Maya, one of 11 CheapCaribbean Noble Beach Prize Winners (2015-16), was re ... More

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Customer Rating 1,809 Reviews
Value
 
4.6
Service
 
4.7
Beaches & Pools
 
4.7
Dining Options
 
4.6
Room Comfort
 
4.6
4.7 out of 5
"Just returned from our 2nd stay at the Valentin (3/3-3/11). Had investigated other options for an adult all-inclusive prior to booking at the Valentin, but came to the conclusion that for the price & t..." – beachperson59
1,972 out of 2,099 (94%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
4.6
Service
 
4.7
Beaches & Pools
 
4.7
Dining Options
 
4.6
Room Comfort
 
4.6
4.7 out of 5
"Just returned from our 2nd stay at the Valentin (3/3-3/11). Had investigated other options for an adult all-inclusive prior to booking at the Valentin, but came to the conclusion that for the price & t..." – beachperson59
1,972 out of 2,099 (94%) customers would recommend this product to a friend.
Beautiful view! View from our room Proposal that Valentin Imperial help me wit they are wonderful Completely unedited great beach Anniversary Surprise Loved the main pool area! Tulem Extreme - Do It!! Great Package Deal main pool and swimup bar (there were two swimup bars) This is relaxation! Heaven View from our room! Great beaches So romantic The golden swim up room View from our room Martini bar! Lot's of FUN Fountains! Relaxing at the golden pool Gorgeous beach day! pic of resort Poolside Paella! Pallie Girl from beach cabana breath taking views Romantic dinner on the beach Sunrise over the Ocean The Plaza at night for the ONE OF VALENTINES COURTYARDS Huge Lobsters!!!! Large beach View from our swim-up room Lobby Fire show View from the patio of our emerald suite! I love towel art! On the beach before dinner Imperial Martini Our 1st Anniversary - perfect night on the Valentin's beach Walkway to the beach Beach panorama Post-Indonesian Restaurant Bliss beach bar swings Our room for my birthday!! Great Beach!! central plaza in the evening Relaxing in the pool!!! Beach view beyond the main activity area Silver suite Gorgeous Beach Beach at sunrise Hot Tub! view from our room Main Pool at Night The pool behind building 6 Beautiful large pool area View from our room! The lobby This was the view from our spot on the beach... at Valentin Imperial Partial view of Main Pool One of the paths out to the beach. Evening on the Beach Emerald Suite All I can say is Our room The view from our room... pics don't do it justice. Amazing pool! At the French Restaurant called L'Alsace on my girlfriend birthday View from the balcony path to wonderful beach Beach by sand volleyball court Best breafast/lunch spot beach Love the pool!! Best Vacation Ever: Mexico Swim up rooms were beautiful! View from our room that I have made my wall on my computer so I see it EVERYDAY! The pools are magnificent Just before sunrise Main pool in AM Our room View from our room Vast Pools with Bars The Caribbean Sea so Beauitful !! The sunset Bar Spinach salad at La Hacienda On the beach sunrise from our balcony 2015 Main pool view beach cabanas Fountains in front of Valentin Lazy river pool The water is so warm! room The day we left Fish at the beach shoreline. Valentin' Imperial Maya's beach View from our rooms 2nd balcony View from the beach chair - there were plenty of chairs every day for us! Salud! Beautiful beach The beach Early morning walk on the beach Pristine beach View from our palapa View of the beach from breakfast One of the many beautiful pools main pool Wonderful walkable beach Beautiful sunset from our balcony relaxing on the beach Our view Paradise! Beach side! Chichen Itza View from our balcony...perfect! Heaven! pool area Just chillin' out at our balcony... fantastic view!! Snorkeling off the coast of the resort enjoying our last night The huge, gorgeous pool Main entrance to beach Just 'Beachy' Cancun Main pool at night Wet bar Beach Lazy River, 3 islands THE STEAK HOUSE N STAFF main pool view outside our room gorgeous beach! Well maintained and lush grounds of the hotel Tulum ruins. Welcome drink Viva Mexico! What a view!!! Taken from our balcony Sunday foam party evening entertainment Early morning view of part of pool area with swim up bar. Duck L'Orange from the French restaurant. Sunrise Jacuzzi in The Emerald Privilege Club beach beds! Our first view of the beach!!! The special Honeymoon dessert and view from our room Beautiful View along the beach! The front Plaza on a Friday night. Valentina Riviera Maya resort breakfast in the mexican restaurant how beautiful main lobby champagne upon arrival Our room View under a hut by the pool Hotel Lobby The grounds at night walk way to paridise beautiful grounds pool after rainstorm Overview of property. Friendly staff were everywhere! GORGEOUS beach...where does the water start and sand end? Lazy River @ Valentin Imperial Maya hotel grounds first view of the beach halloween at the resort Paradise!!! View from our room Beautiful large beach with crystal clear water Golden Pool Shower/Jacuzzi area Lovely pool view while floating outisde swim up suite room the water is really that blue View from our balcony The Beach Dinner at the Lobster Pot
All Customer Reviews
1-4 of 1,809 reviews. Sort by
October 15, 2018
A quiet retreat

This was our second trip to this resort. Overall we are very happy with it, and will most likely return. There are a few issues on this trip that were similar to the issues of the last trip, and that is the overall quality of service and food at the dining restaurants at night. The service at the Italian Olivo restaurant is still deplorable, and the kitchen is not up to par either. Beans are under cooked, vegetables or under cooked, it is a general chaos when it comes to The timing of service. You really get the feeling that here are some Mexicans who are trying to play Italian food game. The dinner options at Mar Y Tierra are probably the best, and the manager Armando is probably the best and most hospitable manager of all the managers in that group. The French restaurant has impeccable service and very well-trained staff, and very friendly as well. The manager of this restaurant is completely on top of his game. French food is difficult to make, but they have made a good shot at it. It would be nice to see a more rotating menus, and not the same options offered here year after year. The restaurants Hacienda, the Japanese restaurant and Indonesian offer poor service and mediocre food preparations. Some of them have serious kitchen issues. We had issues with room service cleaning and room service attendance one time. The management acknowledged the mistake and took care of the matter quickly. Overall, the beach is spectacular in the sense that you can really swim and enjoy the Caribbean Sea. We tried the cabanas on the beach on our last day and it was lovely, but overpriced it is at $45 per day. We will still definitely do that on our next trip. Much recommended still, very quiet, beautifully maintained Grounds, and a very friendly staff. Everybody has a smile on their face 24 hours of the day. That makes a difference.


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Overall Rating: 4
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
3.0
Room Comfort
 
5.0
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From: Dallas
Age: 55-64
Travel: 1-2 trips/year

October 13, 2018
Terrific all inclusive

This was our second time at the Valentin Imperial. Very relaxing. Great service. Beautiful room with a King bed. Several large pools with swim up bars. We ate in a different restaurant almost every night and they were all very good. Food was top notch. Drinks unlimited including the room mini fridge. Especially liked the French restaurant. My wife has some trouble walking but the numerous shuttles made it easy to get around. We were there for a week with family and friends and all were reluctant to leave.


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
4.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Jackson, NJ
Age: Over 65
Travel: 3-6 trips/year

October 12, 2018
Wonderful hotel!!

The Best!!! Food, drinks, staff and accommodations! I will be back!


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Baton Rouge, LA
Age: 45-54
Travel: 3-6 trips/year

October 10, 2018
Amazing vacation in Paradise!!!!!

Best vacation ever, amazing, fantastic, a dream come true, yes there are not enough words that can express how truly wonderful our honeymoon was from start to finish. The staff were fabulous, we were totally treated like a King and Queen, from the housekeepers, bartenders, servers, chefs, concierge, entertainers my husband and I just cannot say enough about them, everywhere we went they just couldn't do enough for you. The resort itself was palatial, immaculate and beautiful as were the rooms, tropical grounds and serene pools, for the size of the resort we never felt like it was crowded and there was always something to do if you felt like it. Dining options are wide with so many beautiful restaurants to choose from, being a bit of a foodie some of the evening dining experiences were not up to par for me, but honestly that did not put me off since there are so many choices with the breakfast and lunch vast variety of options. From freshly cut prosciutto of the bone to octopus ceviche along with all the in between and I mean rows and rows of choices, they catered to everyone's taste and we filled up all day long, not to mention the lunch prepared daily poolside where you watched them prepare the best paella I've ever tasted, freshly made carnita tacos carved right in front of you and the most amazing grilled mojo chicken and ribs. Honestly ignore any negative comments, anyone complaining about this resort are just nit picking come see for yourself can't wait to go back!

Poolside Paella! Amazing vacation in Paradise!!!!!
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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Florida
Age: 45-54
Travel: 1-2 trips/year