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Valentin Imperial Riviera Maya

Mexico - Riviera Maya

Our Rating

4 Nights with Air from $689 All-Inclusive
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Look whose makin' a splash: Valentin Imperial Riviera Maya, one of 11 CheapCaribbean Noble Beach Prize Winners (2015-16) ... More

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Customer Rating 1,977 Reviews
Value
 
4.6
Service
 
4.7
Beaches & Pools
 
4.7
Dining Options
 
4.6
Room Comfort
 
4.6
4.7 out of 5
"Just returned from our 2nd stay at the Valentin (3/3-3/11). Had investigated other options for an adult all-inclusive prior to booking at the Valentin, but came to the conclusion that for the price & t..." – beachperson59
2,169 out of 2,308 (94%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
4.6
Service
 
4.7
Beaches & Pools
 
4.7
Dining Options
 
4.6
Room Comfort
 
4.6
4.7 out of 5
"Just returned from our 2nd stay at the Valentin (3/3-3/11). Had investigated other options for an adult all-inclusive prior to booking at the Valentin, but came to the conclusion that for the price & t..." – beachperson59
2,169 out of 2,308 (94%) customers would recommend this product to a friend.
Beautiful view! View from our room Proposal that Valentin Imperial help me wit they are wonderful Completely unedited great beach Anniversary Surprise Loved the main pool area! Tulem Extreme - Do It!! Great Package Deal Beach! main pool and swimup bar (there were two swimup bars) This is relaxation! Heaven View from our room! Great beaches So romantic The golden swim up room View from our room Dining Indonesian Martini bar! Lot's of FUN Fountains! Relaxing at the golden pool Gorgeous beach day! pic of resort Poolside Paella! Pallie Girl from beach cabana breath taking views Romantic dinner on the beach Sunrise over the Ocean The Plaza at night for the ONE OF VALENTINES COURTYARDS Huge Lobsters!!!! Large beach View from our swim-up room Lobby Fire show View from the patio of our emerald suite! I love towel art! On the beach before dinner Imperial Martini Our 1st Anniversary - perfect night on the Valentin's beach Walkway to the beach Beach panorama Post-Indonesian Restaurant Bliss beach bar swings Our room for my birthday!! Great Beach!! central plaza in the evening Benito we miss you!! Relaxing in the pool!!! Beach view beyond the main activity area Relaxation Silver suite Gorgeous Beach Beach at sunrise Hot Tub! The pool view from our room Main Pool at Night The pool behind building 6 Beautiful large pool area View from our room! Swim up room The lobby This was the view from our spot on the beach... at Valentin Imperial Partial view of Main Pool One of the paths out to the beach. Evening on the Beach Emerald Suite All I can say is Our room The view from our room... pics don't do it justice. Amazing pool! At the French Restaurant called L'Alsace on my girlfriend birthday View from the balcony path to wonderful beach Beach by sand volleyball court Best breafast/lunch spot beach Love the pool!! Best Vacation Ever: Mexico Swim up rooms were beautiful! View from our room that I have made my wall on my computer so I see it EVERYDAY! The amazing pool. The pools are magnificent Just before sunrise Main pool in AM Our room View from our room Vast Pools with Bars The Caribbean Sea so Beauitful !! The sunset Bar Spinach salad at La Hacienda Main pool! On the beach sunrise from our balcony 2015 Main pool view beach cabanas Fountains in front of Valentin Lazy river pool The water is so warm! room The day we left Fish at the beach shoreline. Valentin' Imperial Maya's beach View from our rooms 2nd balcony View from the beach chair - there were plenty of chairs every day for us! Fire show Salud! Beautiful beach The beach Early morning walk on the beach Pristine beach View from our palapa View of the beach from breakfast One of the many beautiful pools main pool Wonderful walkable beach Beautiful sunset from our balcony relaxing on the beach Our view Paradise! Beach side! Chichen Itza View from our balcony...perfect! Heaven! pool area Just chillin' out at our balcony... fantastic view!! Snorkeling off the coast of the resort enjoying our last night The huge, gorgeous pool Main entrance to beach Just 'Beachy' Cancun Main pool at night Wet bar Beach Lazy River, 3 islands THE STEAK HOUSE N STAFF main pool view outside our room gorgeous beach! Well maintained and lush grounds of the hotel Tulum ruins. Welcome drink Viva Mexico! What a view!!! Taken from our balcony Sunday foam party evening entertainment Early morning view of part of pool area with swim up bar. Duck L'Orange from the French restaurant. Sunrise Jacuzzi in The Emerald Privilege Club beach beds! Our first view of the beach!!! The special Honeymoon dessert and view from our room Beautiful View along the beach! The front Plaza on a Friday night. Valentina Riviera Maya resort breakfast in the mexican restaurant how beautiful main lobby champagne upon arrival Our room View under a hut by the pool Hotel Lobby The grounds at night walk way to paridise beautiful grounds pool after rainstorm Overview of property. View from beach bar Friendly staff were everywhere! GORGEOUS beach...where does the water start and sand end? Lazy River @ Valentin Imperial Maya hotel grounds first view of the beach halloween at the resort Paradise!!! View from our room Beautiful large beach with crystal clear water Golden Pool Shower/Jacuzzi area Lovely pool view while floating outisde swim up suite room the water is really that blue View from our balcony The Beach Dinner at the Lobster Pot
All Customer Reviews
1-4 of 1,977 reviews. Sort by
June 23, 2019
Here's what I thought

My wife and I had a good time at this resort. I will give the pros and cons about it. The customer service as PERFECT. The room was perfect. Room service 24 hours was a good option, just the food was below subpar. The pool was good but closes at p.m. at an Adult resort. The Beach was good, could've been perfect but it was Turtle season and the beach was closed at p.m. I wish Cheap Caribbean would have informed me on this, I could have just gone another time. The breakfast buffet was intensely amazing. The dinner food except for the Hibachi, the Chef’s should be ashamed of themselves. The dinner food was not good at all, fish was under cooked like mashed potatoes. The Rib-eye had some much fat on it, should be called the Fat-eye. I was very disappointed in the food, if the Chefs are proud of what is being served then they shouldn’t be called Chef’s! They are an embarrassment to the profession. If you plan on going to this place, make sure you eat at the Hibachi every night, otherwise you will be extremely disappointed. I would not recommend this resort because I only recommend great places because I have a good reputation on what I recommend. But if you don't mind subpar dinners then this is your place. You have been warned.


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Overall Rating: 4
Value
 
4.0
Service
 
5.0
Beaches & Pools
 
3.0
Dining Options
 
1.0
Room Comfort
 
5.0
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From: Dallas, Texas
Age: 45-54
Travel: 3-6 trips/year

June 23, 2019
Amazing trip

The resort was beautiful and clean. It was not overly crowded even thought they where 96% full. Everyone was very nice and attentive and I really enjoyed the different theme nights. Food was good but not great but I would definitely come back again.

Amazing trip Amazing trip
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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
4.0
Room Comfort
 
5.0
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From: Arizona
Age: 35-44
Travel: 1-2 trips/year

June 21, 2019
Absolutely Amazing Trip

This was my boyfriend's and I's first trip away together, and I cannot even begin to explain how amazing of a time we had. (We went in August 2018 but I am finally getting around to writing my review) Service was impeccable, food was delicious and always readily available, music and drinks were always flowing. They had PLENTY of activities to do throughout the day (water games/exercise classes, dance lessons, fun competitions, etc.) and plenty of places for you to lounge if that was more your speed. We never had any issue finding seating by the pool or beach. I especially liked how they had little refrigerators by the bars with bottles of water in them. Restaurants were clean, had great service, some live entertainment, and absolutely DELISH. No reservations needed, and we never had to wait to be seated. Definitely check out L'Olivo. The pools were kept clean and pool rafts were always supplied. The beach was incredible. Yes, there was a lot of seaweed but it in no way deterred our enjoyment of the clear water (there were fish swimming around our feet!) Our room was perfect - clean and comfortable. Staff was outstanding - from bell hops to entertainers to waiters/waitresses to bartenders, every single person made you feel welcomed. Additionally, the resort is STUNNING. Photos do not do it justice. Lush greens, flowers, wildlife and adequate lighting at night make it picturesque. The resort was also set back from the main road and on the ocean, and we felt extremely safe the entire time. Wanted something to do at night? The resort has different nights with different events - theater shows, dance parties, vendors. If you wanted something more low-key, the Sports Bar is opened until 2am and have a variety of games to play. I cannot say enough good things about this resort, it was a vacation to remember. My boyfriend and I will absolutely be returning. We recommend this resort to absolutely everyone. Definitely check it out!!


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: New Jersey
Age: 19-24
Travel: 1-2 trips/year

June 21, 2019
Amazing

The resort is relaxing, beautiful, clean, accommodating,friendly, cost effective. Everything was perfect.


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Was this helpful? Yes No
Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Oklahoma
Age: 55-64
Travel: 1-2 trips/year