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Sunscape Sabor Cozumel

Mexico - Cozumel

Our Rating
1-833-414-2987
3 Nights with Air from $739 All-Inclusive
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Imagine: you and your kids getting the royal treatment as you check in at Sunscape Sabor on the red carpet while nibblin ... More

This epic beach getaway is waiting for you.

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Customer Rating 343 Reviews
Value
 
3.9
Service
 
3.8
Beaches & Pools
 
3.9
Dining Options
 
3.2
Room Comfort
 
3.5
3.7 out of 5
"I just came back from a stay at this hotel. I read all of the reviews and was concerned with some of them. I would like to be clear...this is an outstanding place with outstanding staff. Everything wa..." – JSG1969
264 out of 381 (69%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
3.9
Service
 
3.8
Beaches & Pools
 
3.9
Dining Options
 
3.2
Room Comfort
 
3.5
3.7 out of 5
"I just came back from a stay at this hotel. I read all of the reviews and was concerned with some of them. I would like to be clear...this is an outstanding place with outstanding staff. Everything wa..." – JSG1969
264 out of 381 (69%) customers would recommend this product to a friend.
The bar Main pool from free wifi lobby area Pool Time!! View from our garden view room Another great sunset Our Garden View (haha) The view from room 2621 Nicely plated food on the patio El Patio server Kenny Breakfast view nice view 10 steps from my door! View from our Jr Suite Great view and nice beach Ejoying the night away Relaxing vacation Sabor sunset Sunrise over the pool. Garden view guac with carrots and brocolli. delicious....(>_<) Right outside our room The holes in our room curtains View from our room balcony! view from our room Relaxation
All Customer Reviews
1-4 of 343 reviews. Sort by
July 12, 2018
You get what you pay for

We have stayed in all inclusive resorts throughout the Caribbean and we LOVE the Secrets Resorts. what we have found is that in Mexico the attitude of the wait staff brings down the overall experience of the stay. While the entertainment team does a great job, servers and bar staff are less likely to gell you unless you are tipping for mediocre service. there are always exceptions and you will find a few who are helpful (mostly the younger servers) the room is so so. Not great, not bad. The toiletries were above average and the A/C was cold. The TV had several channels of local programing and 3 American HBO channels. The grounds are shabby and over grown many old and worn down areas in Wal ways and stairs. Food was better than others in the price rang but wouldn't say it was good Drinks are good but with little alcohol. Beer is good but no choice other than tap beer. Be warry of promises made by the Unlimited Vacation Club representatives. Out experience is that they will out right lie to you about what you will get. Both in terms of the club and compensation for your time listing to the presentation. If you do go the route of liston ING to the presentation, hold out for the most you can get don't settle for $65 in vacation cash when it's not uncommon for people to receive 400-500! Last but not least, if you do get injured in anyway. Ake sure you read the form they will ask you to sign. I cut my foot on a broken tile in the pool that the staff knew about and was asked to sign the release after the medical staff taped my foot up. I read it and it basically said I was at faultl For our money I'd rather stay in a country that want to make me happy and appreciates my patronage. This is my last trip to Mexico.


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Overall Rating: 2
Value
 
3.0
Service
 
1.0
Beaches & Pools
 
2.0
Dining Options
 
2.0
Room Comfort
 
3.0
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From: Dallas, TX
Age: 45-54
Travel: 1-2 trips/year

July 1, 2018
Horrible service

Ok I'm very dissatisfied with this trip I booked sunscape sbaor 3 months in advance d and we was her 2 years ago with no problems this year is horrible we got her June 28 got to resort and went to check in none of our rooms where ready and I booked 3 rooms took 40 mins to get to our rooms and top that off we didn't get rooms we payed for .. so we get to rooms mins you we had 12 hour flight to get here .. get to rooms.we all where starving so heading to portfilino to eat we had 3 kids .. there where no kid meals expect spaghetti with no sauce so noodles .. a family resort with no kids meals all adult food .. so my son did not eat I had to go to management to get food made foey so ... Which was pizza . That was day 1 .. the next day 29 we got up went to breakfast .. they had crappy eggs no sausage no ceral no bacon so my son and daughter s didn't eat breakfast waited till lunch well they ended up going to sun beach by main pool my son asked to have he's toco done certain way like no tomatoes and onions they bring him he's toco and it had tomatoes and onions on it I said we asked for certain way he says we can't do that and walks away .. very rude ...and this how it was every time we wanted food horrible service bad food In one the rooms I had booked my mother Sayed in smells like mildew and toilet wouldn't flush we had call desk 3 times to have them fix the problem. They guy finely shows up lYe in afternoon wipes up with all the towels and left them on the floor in the bathroom and leaves ... Disgusting... So mother left the towels outside her room on a chair took them that the evening to clean that up.. next day we get up head for crappy breakfast and off to the beach come back at 2 room still not clean water all over floor from the air conditioner.. we pile up everything and leave on floor next to the door we head to pool we get to pool and my mom says her room still was not cleaned and stuff replaced like towels and wash clothes..we go back to room. Around 4 her room still not done ours was but not her we had no coffee in our room but my mother had also my sister room had on so I went up to counter asked for coffeeaker and stuff for coffee in morning he said ok ..then I had told him my mother's room wasn't clean and needed washcloth s ... By end of day room still not cleaned wash clothes never bron g... We got coffee amker with no coffee or. Coffee cups ... Very dissatisfied with service here .. th. So far our 8k trip has been horrible .. there been hardly any food for kids and it small portion size .. hardly any fruit at all .. last time there was lots to eat and food tasted good this frist trip my mother had had ever outside the USA and she hates it horrible horrible sad part we are here till the 5th of July and can't leave it bad I'll never come back here again or even bring my family and friend here EVER again ... I'm still here sitting in lobby and I hope more people will complain about service and food and get changed... Worst experience I've had ..


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Overall Rating: 2
Value
 
4.0
Service
 
2.0
Beaches & Pools
 
4.0
Dining Options
 
1.0
Room Comfort
 
4.0
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From: Washington
Age: 35-44
Travel: 1-2 trips/year

July 1, 2018
Great value

Great value for an oceanside vacation. Rooms were clean, staff was friendly, food and drinks are free. Beach is for laying out and snorkelling (ocean is not good for swimming it's stoney and has some weeds which is why it's great for snorkelling and fish watching) Beach itself has nice sand and was clean. It's not as nice as the other AMResorts because it was a purchased property but it appears they are updating. Food was not up to par with other AMResorts but this is more of an econmony version. In all it's a nice place to stay and enjoy the ocean and sunset.


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Overall Rating: 3
Value
 
4.0
Service
 
4.0
Beaches & Pools
 
3.0
Dining Options
 
2.0
Room Comfort
 
4.0
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From: Tulsa, OK
Age: 45-54
Travel: 3-6 trips/year

June 30, 2018
Best bang for the buck

Simply amazing. Amazing staff. Amazing resort. Amazing food. Amazing price


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Live Oak FL
Age: 35-44
Travel: 1-2 trips/year

Room Information

Sunscape Sabor Cozumel features 218 spacious guest rooms and suites located throughout the resort. Accommodations offer both garden and ocean views. Each guest room and suite boasts a private, furnished balcony or terrace, the perfect spot to relax. Guests will enjoy the upscale amenities, including the LCD Satellite TV, daily maid service and more.

Room Details

Deluxe Tropical View
Hotel/Studio Unit Details

Suite Tropical View
Hotel/Studio Unit Details

Deluxe Ocean View
Hotel/Studio Unit Details

Suite Ocean View
Hotel/Studio Unit Details

Honeymoon Jr. Suite With Jacuzzi
Hotel/Studio Unit Details

Deluxe Ocean Front
Hotel/Studio Unit Details

Junior Suite Tropical View
Hotel/Studio Unit Details

Deal of the Day Room (Non-Refundable)
Hotel/Studio Unit Details

What's to Love

Red carpet check-in at Sunscape Sabor Cozumel along with chocolate chip cookies to nibble on.

Snorkeling in the magical, electrically colorful Mesoamerican Barrier Reef, the second largest in the world.

You can go scuba diving at one of the 28 major dive sites at this epic barrier reef.

Kids get a passport that will kick off a scavenger hunt (read: keeps them occupied so you can chill).

Spa tubs that are on your terrace or balcony that overlook turquoise water, tropical gardens, or a pool. Swoon.

Water sports even include Hobie cat rental (Woo Hoo!)

 

What We'd Change

While the resort can get a little busy, it's great to know that the beautiful scenery, wonderful amenities and accommodating staff at Sunscape Sabor Cozumel are in such demand!

 

Why You Should Go

It's only 20 minutes to the airport so your epic vacay will start in no time.

You can upgrade to the Secrets side of the resort if you're traveling kid-free and indulge in their swim-up rooms.

Mayan ruins and Punta Sur, a National Ecological Park, are just a short hop away.

You can golf nearby at the Cozumel Country Club. Fore!

Horseback riding (Yeehaw!), ATV rides and deep sea fishing are available nearby.

Available Amenities

  • Tour Assistance
  • Beach
  • Beach Bar
  • Volleyball
  • Cable/Satellite TV
  • Children's Activities
  • Concierge Services
  • Daily Maid Service
  • Fitness/Exercise Room
  • Kayaks
  • Kids Club
  • Laundry Services ($)
  • Nightly Entertainment
  • Scuba Diving ($)
  • Ping Pong
  • 4 Restaurants
  • 3 Bars/Lounges
  • Snack Bar
  • Theater
  • Massage/Spa Treatments ($)
  • Snorkeling ($)
  • Wedding Services ($)
  • Aqua Aerobics
  • Beach Volleyball
  • Flat Screen Television
  • Alarm Clock/Radio
  • Outdoor Pool
  • Dive Shop ($)


Nearby Excursions & Attractions

  • ATV Rides
  • Beach
  • Coral Reef
  • Deep-Sea Fishing
  • Golf Course(s)
  • Horseback Riding
  • Mayan Ruins
  • Scuba Diving
  • Shopping
  • Snorkeling

Map of Local Area

Cozumel, gem of the Mexican Caribbean, located twelve miles off the southern coast of the Yucatan, is a destination for people seeking a laid back vacation that includes the island's world renowned diving or snorkeling its fabled coral reefs.

Sunscape Sabor Cozumel

Carretera Costera Sur Km12.9 Zona Hotel

52-998-287-5901

Hotel Description

Sunscape Sabor Cozumel: Where an Epic Coral Reef Means Epic Family Fun

Imagine: you and your kids getting the royal treatment as you check in at Sunscape Sabor on the red carpet while nibbling on chocolate chip cookies, then setting off to swim with electrically colorful, exotic fish at the world's second largest barrier reef.

This epic beach getaway is waiting for you.

At Sunscape Resorts & Spas, you and your family are treated like royalty - but in a fun, relaxed, non-stiff-upper-lip way. These smartly organized, home-away-from homes promise a ginormous amount of family-centric activities, and deliver Unlimited-Fun® - for the kid in everyone. Yep, the chances to laugh and smile at Sunscape Sabor are endless. You'll enjoy buckets of good stuff that includes:

  • Dwelling in comfy, spacious suites with dreamy views.
  • Dining at a variety of scrumptious restaurants with kid-friendly menus - and unlimited drinks for you.
  • Melting stress away with crazy soothing spa treatments.
  • Noshing any time your stomach hollers with 24-hour food/drink kiosks - healthy and kid-friendly.
  • Releasing your kiddos to the Explorer's Club (3-12) so they can burn off some energy with castle competitions, arts & crafts, and more.
  • Sending your 13-17 year-olds to the Core Zone so they can constructively channel their teen angst.
  • Enjoying family entertainment that won't make grandma blush.
  • Cutting loose with dozens of land and water activities.
  • And so much more that won't fit into this bulleted list.

DINING

Are you in the mood for Mediterranean with a dash of Italian? How about authentic Mexican from Mexico with all your favorites still included? Or are your taste buds calling for laid back pizza and traditional pasta dishes? All these places are beach casual and kid-friendly, so you can kick it without a care in the world.

Portofino
Type: Italian
Hours: Daily
Description: Open as a buffet restaurant for breakfast and lunch, and an A la carte Italian restaurant for dinner.
Dress code: Casual elegance. Sneakers/tennis shoes or sandals, dress shirts with sleeves. No sleeveless shirts or flip-flops and long pants required for men.

El Patio
Type: Mexican
Hours: Dinner
Description: Dine on authentic Mexican cuisine with dedication to traditional favorites.
Dress code: Casual elegance. Sneakers/tennis shoes or sandals, dress shirts with sleeves. No sleeveless shirts or flip-flops and long pants required for men.

Da Mario
Type: Italian pizzeria
Hours: Daily
Description: Dine on traditional Italian pizzeria serving pizza and traditional pasta dishes.
Dress code: Casual elegance. Sneakers/tennis shoes or sandals, dress shirts with sleeves. No sleeveless shirts or flip-flops and long pants required for men.

All hours are subject to change.



BARS/NIGHTLIFE

You've got three hot spots to get your drink on - a casual beach bar and an ocean-front locale that each includes soft drinks and natural fruits juices for your young ones. There's also a music lounge for late-night revelry. For an Unlimited-Fun® beach vacay, they've got it all.

Tortuga
Beach Bar. Open daily.

Coconuts
Ocean-front beach bar. Open daily.

Desires
Nightclub. Open daily.



BEACHES AND POOLS

Dive into (or lay by) three awesome pools, one of which is a scuba diving clinic, should you have the desire to descend into the deep. The pearly, white beach and baby blue waters are just a few steps away from the resort. No matter what you choose, you'll be loving life.

SPORTS/ACTIVITIES

Water

  • Aqua aerobics
  • Water volleyball
  • Hobie Cats
  • Kayaks
  • Snorkeling

Available for an additional charge:

  • Scuba diving

Land

  • Fitness
  • Yoga
  • Tennis
  • Ping pong
  • Beach volleyball

Golf
Golf is available at the nearby Cozumel Country Club.



INTERNET

Sunscape Sabor Cozumel Resort offers Wi-Fi in guest rooms for an additional cost.

SPA SERVICES

Spa by Pevonia offers guests a full-service spa.
  • Massages
  • Facials
  • Body treatments


WEDDING/HONEYMOON

Sunscape Sabor Cozumel makes for an ideal location to say "I do", with the white sands and sparkling ocean waters as your backdrop. Choose from several wedding and honeymoon packages to make your day unforgettable. Please contact the front desk directly for information.



CHILD CARE

The resort's Explorer's Club entertains children ages 3-12. Daily, 9am-10pm.
  • Sandcastle competitions
  • Arts and crafts
  • Movie nights
  • Theater
  • Playground


ADDITIONAL INFORMATION

Location
Sunscape Sabor Cozumel is located 20 minutes (10.5 miles) from Cozumel International Airport (CZM). Distance from Cancun International Airport (CUN) is approximately 1 hour 30 minutes (combined land and boat travel).

Check In/Check Out
Check-in: 3. Check-out: noon.
A valid credit card may be required upon check-in for possible incidentals not included in your hotel reservation.

Minimum Stay
A 4-night minimum stay is required every year for arrivals Dec 26-31.



Deal of the Day Terms and Conditions
By booking the Deal of the Day room you are getting an even bigger discount on your vacation! Please note that by booking this room category we are unable to cancel or modify your hotel stay. Any changes or cancellations to the Deal of the Day room category will be assessed a 100% fee. No refund or credit will be issued for the hotel portion of your reservation.

All hours, fees, amenities, information and services are subject to change without notice.
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Choose Your Options

Depart:  
Number of Rooms:
 
Room 1 Details:
  • Deluxe Tropical View
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Choose a Vacation Package
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$200 in Resort Coupons More
4 days, 3 nights
Travel Dates 7/19 - 8/11
Starting at $739 was $1129
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 4 days left to book!
**Kids Stay & Eat Free More
5 days, 4 nights
Travel Dates 8/12 - 12/22
Starting at $879 was $1329
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 7 days left to book!
Jr Suite Tropical View More
5 days, 4 nights
Travel Dates 1/1 - 3/31
Starting at $969 was $1639
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 7 days left to book!

Need Assistance?

Call one of our U.S. based Beach Experts.

(800) 915-2322
7 Days a Week - 5am to 3am EST