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Sunscape Puerto Vallarta Resort

Mexico - Puerto Vallarta

Our Rating
4 Nights with Air from $689 All-Inclusive
Info Customer Reviews Questions & Answers

Picture this: you lounging on the golden sandy beaches chillaxin' with your favorite beach read in one hand and a cold, ... More

Yep, this is just what you had in mind when booking that next family adventure.

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Customer Rating 192 Reviews
Value
 
3.5
Service
 
3.7
Beaches & Pools
 
3.6
Dining Options
 
3.0
Room Comfort
 
3.3
3.3 out of 5
"It was all great! If I have to pick what could have been better I think the only thing I can say is that the additional vouchers that was provided seemed like a scam. Extra $200 in resort coupons is ..." – ZZ1223
116 out of 221 (52%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
3.5
Service
 
3.7
Beaches & Pools
 
3.6
Dining Options
 
3.0
Room Comfort
 
3.3
3.3 out of 5
"It was all great! If I have to pick what could have been better I think the only thing I can say is that the additional vouchers that was provided seemed like a scam. Extra $200 in resort coupons is ..." – ZZ1223
116 out of 221 (52%) customers would recommend this product to a friend.
View from room 710 The beach at the resort after it rained Beach in front of hotel View from the room Locals Gorgeous view! Best bday for my 30 The beach View from 6th floor room View from balcony of room Not so blue broken outdated equipment from the 70s This was my tv view for 5 days One of the restaurants leaking ceiling = unsanitary bar Massage Area by the ocean Fresh fish
All Customer Reviews
1-4 of 192 reviews. Sort by
January 8, 2018
Horrible Hotel

Horrible experience! Plane landed at 12 got to the hotel told us we couldn’t check in but to get some lunch. So we went and ate and around 2 asked if we could check in said 15 more minutes. Meanwhile we are in our jeans and long sleeves since we came from Indiana where it’s negative out! We were starting to get irritated that not even one room was ready so we could go change and get out of our winter clothes. We come back and still no rooms now we are mad. Said check in wasn’t till 3 and to come back after they told us it would be ready in 15 minutes! After getting into our rooms close to 4pm the rooms were nice but missing items some of our rooms have extra items in the rooms others did not. They lie when they say you can eat 24 hours the only place I seen open is a little cafe that had coffee and cookies. So if your hungry around 5 your screwed because they don’t open till 6:30 all of them! The close the pool around 8pm you can’t find any lounge chairs during the day and you can’t take their pool towels to the beach! Housekeeping kept showing up at 11 at night not quite sure why this late. Front desk staff was rude and didn’t seem to care we had 6 rooms at their resort and spent a lot of money the manager even got rude with my mother in law telling her let me talk and my mother in law was mid sentence. And don’t listen to the people trying to give you a “credit” or discount on adventures at the hotel or airport it’s a scam! They want you to do a time share tour they say it will take an hour but once you get there they say 4 hours! The guys on the beach are the cheapest when buying adventures or there’s a place in the back you can book tours but again he’s more. Hotel is old and run down and good luck catching a elevator that runs. Food wasn’t good at all not worth it when you doing all inclusive.


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Overall Rating: 1
Value
 
1.0
Service
 
1.0
Beaches & Pools
 
1.0
Dining Options
 
1.0
Room Comfort
 
3.0
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From: South Bend, Indiana
Age: 25-34
Travel: 3-6 trips/year

December 29, 2017
Great Beach vacation!

We just returned on December 24 from 9 nights at The Sunscape Resort in Puerto Vallarta! This was an awesome beach vacation! This is the 7th time we have stayed at an AM Resorts property as we love the customer service. They do an excellent job with their hiring because all the staff at the hotel are very courteous and smiling and polite. I want to give some special thanks to Felix Navarrete, Edith Moran, Gabriela and Irma who all really made this trip sensational! Some special people in the buffet are the Captain Mario Balzar, Miguel, Mariana and Felix. In the Italian Restaurant; Cesar, Jose and Francisco. All the entertainment staff do a great job with the activities! The kids club staff (Aurora, Amy, Sarah, Jasmin and Jessica) are the best. We brought our 8 year old daughter on our trip and she made so many friends at the kids club. Our daughter loves the activities. The pool is excellent. We never had a hard time getting a lounge chair. All the gourmet restaurants are good with great service. I would highly recommend The Sunscape Resort in Puerto Vallarta. We will be returning to another AM Resort Property Soon!


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: la jolla, california
Age: 55-64
Travel: 3-6 trips/year

December 24, 2017
Best Overall Family Experience

Each year we give the kids (ages 9 & 10) a tropical vacation for Christmas for the next year. We were unsure of the resort because of how inexpensive it was for us four to go for 11 days and 10 nights. We had no expectations but we didn’t need 15 restaurants or 5 pools. We needed the basics and we got a lot more than that. The staff became our family for our time away from home. They all treated us like royalty and expected nothing in return. We do not like to vacation anywhere twice because there is so many places in the world to visit but we have made an exception as we want to go back just to see the staff! The children were always busy and couldn’t get enough of the activities each day. The food and drinks were never ending. Thank you to all who made our family vacation more than we ever could have dreamed of. Adam, Melissa, Madeline and Payton

Fresh fish
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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Nebraska
Age: 35-44
Travel: 3-6 trips/year

December 20, 2017
Disappointing

We did the Deal of Fortune and were told it would be a 4start hotel but you don't find out until a week before your trip. When we found out what it was, the price of the same hotel that you could just book right away was less than the deal. We tried to change hotels but they wanted over $500 each to change the reservation. We kept it and had a good time there. Pools were nice and people were friendly and helpful but drinks were weak and not much selection of some liquors. There was a minibar in the room with mostly sodas and some beer but it was never restocked.


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Overall Rating: 3
Value
 
3.0
Service
 
3.0
Beaches & Pools
 
4.0
Dining Options
 
3.0
Room Comfort
 
3.0
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From: Northridge
Age: Over 65
Travel: 7+ trips/year

Room Information

321 guestrooms and suites offer all the comforts you expect from Sunscape, including a private furnished balcony with views of the bay or the gardens, a mini-bar, AC, flat screen TV, hair dryer, coffee maker, housekeeping, iron/ironing board, in-room safe and Wi-Fi.

Room Details

Deluxe Ocean View
Hotel/Studio Unit Details

Deluxe Family Kids
Hotel/Studio Unit Details

Deluxe Junior Suite Bay View
Hotel/Studio Unit Details

Sun Club Deluxe Ocean View
Hotel/Studio Unit Details

Sun Club Deluxe Romantic Suite Ocean Front
Hotel/Studio Unit Details

Sun Club Romantic Suite Bay View
Hotel/Studio Unit Details

Sun Club Junior Suite Bay View
Hotel/Studio Unit Details

Deal of the Day (Non-Refundable)
Hotel/Studio Unit Details

What's to Love

Family-friendly check-in Hollywood style - red carpet stairs and yummy welcome treats.

Resort passports that send the kids on their own adventure.

With the Sierra Madres & Banderas Bay as the resort's backdrop, your selfies are going to break the Internet (hey, they might!)

Spa luxuries like a Chocolate Body Wrap or a blowout that will make your hair shine.

Golden sandy beaches where you can kayak, windsurf or kick back while the kids make sand castles.

The kids will love the waterslide at the pool!

The Marina Vallarta Golf Club is within walking distance to the resort. Hopefully you won't be yelling "Fore!" too much!

 

What We'd Change

Booking a Sun Club room would have given us a few more perks that we would've liked, especially room service at night. The kids were completely worn out from all the fun in the sun, and ordering in would have been a treat! Luckily, the restaurant let us take food to-go!

 

Why You Should Go

You'll have a drink in your hand in no time since it's only 10 minutes from the airport.

El Malecon is nearby with shops, restaurants/bars, art, & clowns performing tricks. (not the scary kind).

Surfs up at the Punta Mita surfing school where the whole family can take on the waves.

You can rent a boat and check out the famous Love Island at the Marietas.

Historical San Sebastian is a short drive away.

Swimming with the dolphins is a must and in the right season, the whale watching will blow your mind.

Available Amenities

  • Beach
  • Children's Pool
  • Concierge Services
  • Kids Club
  • Nightly Entertainment
  • Tennis Court(s)
  • Scuba Diving ($)
  • Poolside Bar
  • Water Polo
  • Shuffleboard
  • 6 Restaurants
  • 4 Bars/Lounges
  • Bocce Ball
  • Yoga
  • Massage/Spa Treatments ($)
  • Wedding Services ($)
  • Dry Cleaning Services ($)
  • Beach Volleyball
  • Wireless Internet
  • Watersports Center ($)
  • Fitness Center
  • Beach Towels
  • Loungers at Beach and Pool
  • Tour and Island Information
  • Euro-bungee
  • Swim-Up Bar
  • Fishing ($)
  • Babysitting Services ($)


Nearby Excursions & Attractions

  • Beach
  • Deep-Sea Fishing
  • Golf Course(s)
  • Historical Site(s)
  • Nature Park(s)
  • Scuba Diving
  • Shopping
  • Watersports Rentals

Map of Local Area

Puerto Vallarta is one of the friendliest and most diverse beach destinations in the world. Once but a tiny fishing village, Puerto Vallarta is now a world-class resort area that has retained all of the quaint charms of the original village.

Sunscape Puerto Vallarta Resort

Boulevard Francisco Medina Ascencio Km. 3.5

+52 322 226 1700

Hotel Description

Sunscape Puerto Vallarta: It's Chill Central for Everyone

Picture this: you lounging on the golden sandy beaches chillaxin' with your favorite beach read in one hand and a cold, frothy drink in the other - oh, don't worry, the kids are having the time of their life in the Explorer's Club - go ahead, order another drink.

Yep, this is just what you had in mind when booking that next family adventure.

At Sunscape Resorts & Spas, you and your family are treated like royalty - but in a fun, relaxed, non-stiff-upper-lip way. These smartly organized, home-away-from homes promise a ginormous amount of family-centric activities, and deliver Unlimited-Fun® - for the kid in everyone. Yep, the chances to laugh and smile at Sunscape Puerto Vallarta are endless. You'll enjoy buckets of good stuff that includes:

  • Dwelling in comfy, spacious suites where you can savor sunshiny views from your private patio or balcony, and if you're in a family suite - the kids will love the bunk beds.
  • Dining at a variety of scrumptious restaurants with kid-friendly menus - and unlimited drinks for you.
  • Noshing any time your stomach hollers with 24-hour food/drink kiosks - healthy and kid-friendly.
  • Releasing your kiddos to the Explorer's Club (3-12) so they can burn off some energy with castle competitions, arts & crafts, and more.
  • Family entertainment like nightly movies on the beach, Monday Night Football parties and x-game competitions.
  • Cutting loose with dozens of land and water activities.
  • All taxes and gratuities are taken care of, too.
  • And so much more that won't fit into this bulleted list.


DINING

With your favorite Italian dishes, authentic Mexican flavors or freshly grilled dishes by the pool, Sunscape has you covered - no one wants you to get bored with the food! Hint: you'll probably want to start your day with a latte at Coco Cafe.

World Cafe
Type: International
Hours: Breakfast - daily, 7am-noon; Lunch - daily, 1pm-5pm; Dinner - daily, 6pm-11pm
Description: A variety of cuisines served buffet style.
Dress code: Casual.

Tiki Tacos
Type: Mexican
Hours: Daily, 6:30pm-11pm
Description: Dine on authentic Mexican cuisine with dedication to traditional favorites.
Dress code: Casual elegance.

Da Mario
Type: Italian
Hours: Daily, 6:30pm-11pm
Description: Dine on traditional Italian cuisine.
Dress code: Casual elegance.

Seaside Grill
Type: Grill
Hours: Breakfast - daily, 8am-11am; Dinner - daily, 7pm-11pm
Description: Variety of cuisine served in a seaside setting.
Dress Code: Casual.

Barefoot Grill
Type: Grill
Hours: Daily, lunch - noon-6pm
Description: Served poolside.

Coco Cafe
Type: Coffee and tea cafe
Hours: 24 hours
Description: Cafe serving coffee, teas and pastries made fresh daily.

All hours are subject to change.



BARS/NIGHTLIFE

The mixologists at any of the three bars are ready to prepare whatever cocktail creation you want - be bold and try what they recommend (it's vacation, remember), or try one of your favorites like a margarita, a pina colada or one of the local beers.

Veranda Bar
Lobby Bar. Open daily - 5pm-1am.

Barracuda Bar
Pool bar. Open daily - 11am-6pm.

Manatees Bar
Swim-up bar. Open daily - 10am-6pm.

Rendezvous Bar
Lobby bar. Open daily - 10am-1am.



BEACHES AND POOLS

Sunscape is making it easy for you to relax - you can lounge without a care by the resort's pool that overlooks the ocean, make your way to the swim-up bar (one more Mojito, please), or bring out your inner child with your kids on the a waterslide. But if it's the ocean where you want to be, then nestle in on the sand and veg out in paradise. Loungers, umbrellas and towels are available for you.



SPORTS/ACTIVITIES

Water

  • Water aerobics
  • Water volleyball
  • Water slide
  • Water polo

Available for an additional charge:

  • Scuba diving
  • Fishing

Land

  • Fitness
  • Euro-bungee
  • Tennis
  • Ping pong
  • Rock climbing wall
  • Horse shoes
  • Bocce ball
  • Shuffleboard
  • Beach volleyball
  • Zumba
  • Yoga
  • Wine, tequila & coffee tasting

Golf
Golf is available at the nearby Marina Vallarta Golf Club.



INTERNET

Complimentary Wi-Fi is available in the main lobby area, but there is a charge if you'd like unlimited connectivity, including Wi-Fi in the your room.

SPA SERVICES

The Sunscape Spa offers basic spa services.

WEDDING/HONEYMOON

Let the wedding planners at Sunscape Puerto Vallarta Resort & Spa take care of all your wedding details so you can relax in the sun. Please contact the resort directly for information and pricing.

CHILD CARE

The resort's Explorer's Club entertains children ages 3-12. Daily, 9am-10pm.
  • Sandcastle competitions
  • Arts and crafts
  • Movie nights
  • Theater
  • Playground

The Core Zone caters to tweens and teens ages 13-17. Daily, 9am-10pm

  • Sports and games for teenagers
  • Backgammon
  • Chess and checkers
  • Foosball
  • Xbox, Playstation, LCD TV
  • Social media events, photography lessons, DJ classes, meet-up mixers

All Explorer's Club staff are certified in CPR for children by the Red Cross.



ADDITIONAL INFORMATION

Location
Sunscape Puerto Vallarta is only 10 minutes from Puerto Vallarta International Airport (PVR) and the world famous Malecon in Old Town Vallarta.

Check In/Check Out
Check-in: 3. Check-out: noon.
A valid credit card may be required upon check-in for possible incidentals not included in your hotel reservation.

Minimum Stay
A 4-night minimum stay is required for travel Dec 26-31 every year.



All hours, fees, amenities, information and services are subject to change without notice.
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Room 1 Details:
  • Deluxe Ocean View
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$200 in Resort Coupons More
5 days, 4 nights
Travel Dates 4/3 - 8/17
Starting at $689 was $1149
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 6 days left to book!
$200 in Resort Coupons More
5 days, 4 nights
Travel Dates 1/19 - 2/20
Starting at $859 was $1349
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

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$200 in Resort Coupons More
5 days, 4 nights
Travel Dates 2/21 - 3/23
Starting at $759 was $1539
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 6 days left to book!

Need Assistance?

Call one of our U.S. based Beach Experts.

(800) 915-2322
7 Days a Week - 5am to 3am EST