What We Love
- We loved the rainforest setting of this resort. The hotel was built on former colonial sugar plantation, so the scenic views are breathtaking.
Things to Know
- We absolutely love the butler service and the plunge pools right outside of our rooms. You truly feel spoiled at this resort.
Resort Details
- The Great RoomOld world colonial charm serving Caribbean influenced fare in candlelit, air-conditioned surroundings. Dinners only.
- The TerraceSet on the ground floor of the Great House and with stunning views of the lily pond and glistening Caribbean. Breakfast only.
- Various Lounges/Bars- Palm Court
- Bayside Bar
- Cane Bar
- Babysitting†
- Baggage hold†
- Children welcome
- Concierge desk
- COVID test onsite
- Elevators Not Available
- Exercise gym†
- Free parking
- Housekeeping - daily
- Laundry/Valet service†
- Babysitting†
- Baggage hold†
- Children welcome
- Concierge desk
- COVID test onsite
- Elevators Not Available
- Exercise gym†
- Free parking
- Housekeeping - daily
- Laundry/Valet service†
- Lounges/bars†
- Meal Plan Type: European Plan†
- Non-smoking rooms available
- Pool
- Restaurant†
- Safe deposit box†
- Sauna†
- Spa†
- Tennis court†
- Tour/sightseeing desk
- Water sports†
- Please contact the hotel for additional information.
† Fees may apply
- Direct access to a beach
- Fitness center on-site †
- Hot tubThere are 2 outdoor hot tubs.
- Non-Motorized Water Sports †
- PoolThere is 1 pool on-site.
- Sauna †
- Spa †
- Tennis court †There are 3 lit tennis courts on-site.
† Fees may apply
Guest Reviews from CheapCaribbean Customers
Customer Ratings & Reviews
TripAdvisor Traveler Rating
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Oct 28, 2025
Another amazing stay in paradise
This was our second visit to Sugar Beach Viceroy in two years and we absolutely love this hotel. Stunning location between two Pitons with amazing sandy beach. Facilities, views, food and drinks are amazing but what makes this place truly outstanding is the staff. From butlers to beach staff, restaurant staff, spa therapists and gym instructor. They all go above and beyond to make you feel taken care of. Everything runs so smoothly so you can relax and fully enjoy everything Sugar Beach has to offer. We cannot wait to return
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Oct 20, 2025
The price does not justify the stay
The hotel has an amazing grounds between the two Pitons - probably the best view you will get on the island. The restaurants on the grounds offer good variety of different menus. But this is where the experience ends and disaster begins. The price of the stay cannot justify for the lack of service and some of the outdated amenities. We have tried to book some the activities they offer over a concierge template online well in advance as recommended but did not get a response until we actually called to the resort. Once we checked in, we figured out activities were in fact not booked or confirmed for the dates and times discussed and were facing cancellation fees for appointments we were not even aware of. Moreover, we have stayed at the Sugar Mills that are in definite need of renovation - old bathrooms, rusty furniture, broken doors/windows that cannot completely close, non-working plunge pool, etc. We have been also encouraged to use the hotel’s app to communicate any needs, which did not work. For a luxury range hotel, we have been happier staying at the Hyatt chain hotel.
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Oct 20, 2025
The best hotel in the Caribbean bar none!
This is one of the best hotels I have ever stayed at. The villas and views are the best in the Caribbean! The staff at the Sugar Beach are extremely friendly and ready to attend to your every need. The food was amazing and with three restaurants to choose from you have endless choices.
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Oct 20, 2025
Sugar Beach
I went to this beach 2 days while staying in Soufriere. The 1st day I unfortunately experienced an unpleasant encounter with an elderly missing tooth security guard who would not allow me to rinse off my feet prior to boarding the shuttle. The 2nd day was great, he wasn't there & everyone was professional & kind.
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Oct 15, 2025
A Piece of Heaven on Earth!
If you’re searching for a resort in St. Lucia, you can stop right now and book Sugar Beach, A Viceroy Resort. You’ll thank me later. Actually go ahead and thank me now. There aren’t enough words to describe the beauty and tranquility of this paradise, paired with truly exceptional service. From the moment my daughter and I arrived, we were warmly welcomed by Jonathan, the resort manager and that was just the beginning of the five-star experience. Our butlers, Ned and Sherman, were incredibly attentive, offering great recommendations and ensuring our pre-booked accommodations were perfect. Every member of the staff from housekeeping to dining greeted us with genuine smiles and a willingness to help that made us feel so cared for. If you’re looking for a place to relax in nature, have fun, and leave your worries behind to truly rejuvenate, Sugar Beach is hands down the place to be.
- AdvisoryThe Government of Saint Lucia will impose a mandatory Tourism Levy. Government Levy will be charged per person per night. This will be paid directly to hotel from the guest upon check in. - 18 years and up: $ 6.00 per night - 12 to 17 years: $3.00 per night - 0-11 years: $0.00 In addition Value Added Tax(VAT) for room rate will be reduced to 7% nightly from 10%
- Check In: 2:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel. - Pet Policy : Pets Not Allowed