Sugar Beach, A Viceroy Resort - European Plan

Customer Ratings & Reviews

TripAdvisor Traveler Rating

2920 reviews

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  Easily the most romantic place in the Caribbean. And I mean easily!

  Smac in the middle of the two Pitons lies this gem of a resort, with incredible art works scattered around the premuses. The designer of this place must have been a geometrical genius. The pier, again in the middle of this mountain-to-mountain sugar white beach over a mile long, is in a direct line with the (for the time of the year, April) setting sun. It looks like you can walk right towards it! The amenities are ninja level amazing. For instance, while in the pool there is a techno party concerto going on, only while under water! Never having been privy to such amazing technology, it took me a while to realize what’s going on. I was literally looking for the entrance to the underground rave bunker where obviously everyone was partying, because otherwise the place was suspiciously empty. Of course, this have a lot to do with spicy prices there. But I did not care. Apparently, money can buy you public privacy here. From beach front suites, all with private jacuzzis (US$3k a night) to the lounge chairs on the beach, all preferred seating, everyone can enjoy the impeccable service with no noise kids-overcrowded pools, no lines, no hassle environment. High end, hurricane-wind proof umbrellas (it does rain a lot) are casually scattered across the property (this place is sooo classy) and bathrooms are called lavatories. You can easily spend half your lifesavings hear and don’t regret it

  Apr 27, 2025
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  Great stay

  We had a great stay here. The room was very nice and the view was amazing. The beach and pool is great, and good seating. The food is delicious but a little pricey but worth it. The service is amazing here and the staff are so nice. We enjoyed our stay here and would recommend!

  Apr 26, 2025
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  Luxurious Stay in St. Lucia

  Fantastic stay at Sugar Beach! Stayed in Grand Luxury Villa, which was wonderful. The grounds were beautiful and the beach was perfect, with comfy chairs, large palapas, and be sure to get a coconut water--very refreshing. Service was also excellent. To get around, need to call for a shuttle, especially if your room is higher up on the hill. They give you a cell phone to call your dedicated "butlers," who can send a shuttle, make dinner reservations, or whatever else you need. Khandi and Michael were excellent! Only drawback was that for breakfast which starts at 7, we would try to call for a shuttle and usually no one would answer, would go to voice mail, had to try several times to call. A bit frustrating, but did not detract from a great week. Pure luxury, looking forward to returning this year!

  Apr 22, 2025
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  The view alone...

  I've read some of the negative comments which seem to come from visitors who were not staying at the resort. Although their experience my have some validity, my experience with the resort's employees were the opposite. They were all polite and well mannered - which seems to be traditional to the people of St. Lucia. Michela, one of our butlers, was wonderful, sweet, and personable. The resort is nestled between the Pitons, offering a picturesque view. The property has many areas to open to discovery. While Salt Wood was worth the $$$, I would say that the drinks and food at the other restaurants on the property is overpriced. The only issue that I experienced was not with the staff or resort, instead it was with the majority of other visitors who were notably cold and snobby towards the staff - as well as to us as visitors - giving it a flash from the past "plantation" feel. Overall, it was a great experience and I would visit again.

  Apr 15, 2025
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  Our favorite place

  This was our second trip to Sugar Beach, and we loved it just as much as the first time. We love the beach bungalows, we had two (one for us and one for the kids) and it worked out beautifully. The service is outstanding, the spa is excellent, and this is a place that we plan to continue to visit annually. I can’t think of a better testament to how great it is! The chocolate shop is a must- some of the best chocolate I’ve had in my life by far.

  Apr 15, 2025