Senator Puerto Plata Spa Resort

We started out very optimistic about this resort. It looks very beautiful and it's secure and safe. The staff was very friendly. Once checking in we got to our room and relaxed for the rest of night. We upgraded to upgraded to a pool side room later. Which was lovely until I woke up covered in bites. At first I thought maybe mosquitoes since we did see a few in our room and we were also warned of sand fleas. So I didn't think much of it. After returning home I went to my doctor and found that it was BED BUG bites. I was completely disgusted. That doesn't even begin to tell you the disappointment of the resort amenities. The pool closed at 7 which is why we upgraded. All bars and food locations closed as well at 7. The only place that was open was the Sports Bar which was nice because it was inside, but come on. The pools are lit with beautiful lights and music at night yet you are not allowed to enjoy that. Some parts of the resort were not even open. When we attempted to order their so called 24 hour room service we were told that it wasn't an option. This is an all inclusive resort that didn't present any all inclusive. We attempted to have a bottle of champagne brought to our room to celebrate our honeymoon, and they charged us 20 dollars. Yet why would it matter if we drank it at the bar or in our room. All inclusive, NOPE. The only positive was the staff was nice as long as you stay away from the persistent individuals trying to get you into a timeshare. If you make reservations for their restaurants they consistently hound you to go to their 90 minute presentation, ultimately pushing us from enjoying the restaurants they have on site so we don't get harassed. I will not be coming back to the resort. Now I know why we got this resort at such a discounted rate. Beware if you book. Oh by the way, October is jellyfish season so if you do any snorkeling adventures you will be stung. We were told they were not stinging yet several individuals in our tour including myself and my husband were stung numerous times. Very disappointed.

Very nice resort, great location! The beach is awesome and pools as well. It does get a bit crowded on the weekend when the locals come for the long weekend, that’s when we chose to do tours outside. Overall great resort and value. Food was good for the most part.

Beach was beautiful... pools not so clean at all. Very busy resort with locals. You have to make a dinner reservation for a restaurant every night by standing on line at 9am to make the reservation. If you don’t get one you’re stuck at the dining buffet. Lots of flies around the dining hall. The 3 restaurants were okay; hibachi being our favorite. The service wasn’t superb.. some were rude but always friendly to our son. The room was decent although we spot a few “insects”. I typically chose more smaller intimate resorts so I wouldn’t recommend this to a friend. Travel to and from airport that Cheap Caribbean had for us was GREAT!

Me and my wife, had a good time at resort. We were accommodated at the newest hotel, with view from the ocean. Room was wonderful. Food on the buffet was good, waiting stuff was friendly, smiling all the time, but not on the top of their job. Most of the time I had to go by myself to take the drinks, bcz they don't come in time. This was a minus, from my point of view. Their English was ok, enough to understand you. We did the reservation for the restaurant only once, at Japanese restaurant. Waiting stuff there was great. They organize pretty much entertainment every night by the pool. During the week is quiet, but the weekend is very crowded and noisy, from the outside ppl coming. We loved the ocean breeze, which helped not to feel the heat. Only one thing we weren't happy, the transportation. We purchased the package with transportation included. On the returning day, they came 4 hours before our flight, even if resort was only 40 minutes away. Next time I will get a private taxi. Overall everything was just fine.