Senator Puerto Plata Spa Resort - All Inclusive

Customer Ratings & Reviews

TripAdvisor Traveler Rating

3285 reviews

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  A must see in Puerto Plata

  amazing hotel. staff is great, food is good, so many pools, free ice cream and a pizza shop. along with stores there as well. the sports bar is great, steakhouse is even better. The ocean is amazing, and the beach is great, which is monitored by workers during the day, so you're not harassed by anyone. looking at returning in April 2026 if the stars align. would love to try the vip area next time, but price will play a apart in that

  Nov 10, 2025
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  Good vacation senator puerto

  The pool is wonderful and it is a wonderful resort, the vibe is awesome great people 10/10 recommend blacky boy is great ❤️🙏

  Nov 08, 2025
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  ⭐ Zero stars if I could! ⭐ This resort is absolutely not a 5-star — more like a worn-out 2-star pretending to be fancy.

  ⭐ If I could give ZERO stars, I absolutely would. ⭐ Where do I even start? This place is nowhere near a 5-star resort — more like a tired, struggling 2-star motel pretending to be one. Everything about it screams outdated and neglected. The rooms: Oh boy. The rooms look like they haven’t been renovated since the 80s. The toilets clog if you so much as look at them wrong (you can’t even flush toilet paper!), the power outlets are ancient and half don’t work, and our balcony door was jammed shut, so forget enjoying any “ocean breeze.” One of our TVs didn’t work at all, and after three separate complaints, the staff kept promising to “send someone soon” — spoiler alert, no one ever showed up. The check-in circus: Absolute chaos. Somehow they managed to lose my entire reservation — and not one person could explain how that even happened. Elizabeth at the front desk was about as helpful as a brick wall. No empathy, no urgency, nothing. Just blank stares and bad attitude. The food and drinks: Three onsite restaurants plus a buffet, and not a single one worth mentioning. The Italian place? Terrible. The buffet? Sad. Food runs out fast and refills take forever — if they happen at all. The staff look exhausted and unmotivated, which, honestly, I can’t blame them for. The drinks? Completely watered down. You could probably drink five cocktails and still feel nothing. Overall: This resort is a masterclass in false advertising. Outdated rooms, broken amenities, disorganized staff, mediocre food, and watered-down drinks. I could write a whole novel on how disappointing this place was, but I’ll just say this — save yourself the frustration, your sanity, and your money. Go anywhere else.

  Nov 07, 2025
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  Good experience

  First all inclusive experience, Skinny , Monkey Black and Shampoo made is a great trip and a trip to remember would recommend. Would definitely come back.

  Nov 05, 2025
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  Everything is amazing

  Thank you everyone we really enjoy so much this beautiful resort , thank you skinny boy , shampoo and monkey black for make our vacations so much fun , we will come back for you guys , hope all the people that visit here meet all thoses guys , they are the best 🫠🫠🫠🫠🫠🫠

  Nov 04, 2025