What We Love

  • The gorgeous, sugar sand beach is only 100 yards from the pool.
  • Catch your breath in expansive suites with ocean views so breathtaking you won't believe your eyes. 
  • 24-hour room service means you have access to all of the amenities you may require at your fingertips. 

Things to Know

  • The resort is only 35 minutes from the airport..
  • Maximize your vacay hours by checking pick-up times on scheduled transfers.
  • Upgrade to the Preferred Club and gain access to exclusive rooms, afternoon hors d'oeuvres service and more.

Resort Details

Dining
Various restaurants and bars serve mouth-watering cuisines as part of a la carte and buffet-style meals.
OnSite Dining
  • Barefoot Grill

    Located pool side with stunning ocean views serving A la carte grilled specialties.

  • Coco Café

    Premium coffee and deli snacks served in a casual and relaxed atmosphere.

  • Desires Music Lounge

    Contemporary music lounge featuring flat screen TVs, dance floor and DJ.

  • El Patio

    Savor Mexican A la carte cuisine in a traditional and authentic Mexican ambiance.

  • Himitsu

    Specializing in a fusion of Pan-Asian A la carte specialties

  • Manatees

    Swim-up service and enjoy a cocktail by the pool.

  • Market Café

    A buffet specializing in international cuisine, show cooking experience with theme stations.

  • Oceana

    Fresh fish and seafood prepared in a quiet and romantic seaside setting.

  • Piano Bar Lounge

    Wine and world-wide cocktails in a private ambiance.

  • Portofino

    Enjoy delectable Italian A la carte cuisine.

  • Preferred Club Bar
    Exclusively for Preferred Club guests.
  • Rendezvous

    Lobby bar featuring chic furniture for lounging with a refreshing cocktail.

  • Seaside Grill

    Located pool-side serving A la carte grilled specialties.

  • Showtime Bar

    Sip your favorite cocktail while enjoying our impacting nighttime entertainment.

The resort offers 24-hour room service, Jacuzzis, an exercise gym, spa and many more amenities.
On-Site Amenities
  • 24-hour room service
  • All-inclusive meal plan
  • Beachfront
  • COVID test onsite
  • Currency exchange†
  • Exercise gym
  • Golf†
  • Jacuzzi
  • Live entertainment
  • Meal Plan Type: All Inclusive
  • 24-hour room service
  • All-inclusive meal plan
  • Beachfront
  • COVID test onsite
  • Currency exchange†
  • Exercise gym
  • Golf†
  • Jacuzzi
  • Live entertainment
  • Meal Plan Type: All Inclusive
  • Meeting rooms†
  • Pool
  • Restaurant†
  • Spa†
  • Tennis court
  • Water sports†
  • Wireless internet connection in public areas
Off-Site Amenities
  • Business Center
  • Fax Machine
  • Printer
On-Site Wedding Services
  • Please contact the hotel for additional information.

† Fees may apply

Guests can enjoy water sports, scuba diving, fishing, golf and other great activities!
On-Site Recreation
  • Beach
  • Dart board
  • Fishing †
  • General †
    Cooking classes, bocce ball & horseshoes.
  • Golf †
  • Pool
  • Sailing †
    Catamaran
  • Scuba diving †
  • Spa †
  • Tennis court
  • Volleyball
    Beach and pool volleyball.
  • Water activities †
    - Kayaks
    - Water polo
    - Water aerobics
    - Paddle boards
    - Scuba diving at the PADI diving centre available at additional cost

† Fees may apply

Guest Reviews from CheapCaribbean Customers

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 11018 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Beautiful place, thank you Elizabeth for fun time !

    Beautiful place to try. Lots of games during the day. Fish at oceana will be something I’ll miss!! The beach was always clean and staff kept in touch with our wants and needs. Thank you to Elizabeth with her water board workout! Was definitely challenging and worth doing again.

    May 18, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Excellent Service

    We were there for my 60th birthday and had a wonderful time. The location is closing for renovation which I didn’t know when we booked and my comments about the property will not apply when they reopen again. The building and rooms is old and felt like it was neglected, in need of upgrade. Over all cleanliness of the rooms was good. House keeping team were great. We got champagne and cake for my birthday and the few other things that we needed and asked for were delivered promptly. I have stayed at other properties and this by far on the lower end but Dreams next door was a lot fancier. Service everywhere was 10 out 10 The hostesses at the Market Cafe, not so friendly and not very welcoming. Wait staff unbelievably friendly and I was treated like a princess everywhere and birthday was acknowledged which made me feel super special. The entertainment team Felix, Juan, Carlos, Jesus, Francisco and Sebastian made our week exciting and extremely special. They kept everyone entertained, engaged and smiling. Sergio the chef who made the best omelet for us every morning, Elvis who is super happy with an amazing voice and Katia made our dining experience very memorable. Thank you everyone for the great time!!!!!

    Apr 22, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Another great trip

    They out did themselves once again. This was our fourth trip to this resort and have already booked 3 more trips once renovations are done. The staff here is amazing. I have a health condition that limits my ability to eat everything and I require certain foods. They went out of their way to accommodate me with every meal. We even had a waiter, Artemio at Portofino, that remembered us and all my restrictions and made sure I had a perfect dinner every night. The staff at Oceana was amazing. Flor, Citlali, J. Luis, Zoradya, Alex and David took care of us everyday for breakfast and lunch. I hope they all come back after the remodel. The pool concierges, Marta and Jessica, we’re always there to help and find us an open chair. This is an amazing resort and can’t wait to see it next February.

    Apr 21, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Amazing Wedding and Vacation

    We went to Secrets Playa Mujeres with a big group of family and friends for our wedding and we all had an amazing time. We particularly want to shout out Iridian, our wedding planner, as she ensured our wedding went flawlessly. She was so helpful and friendly through what some might say can be a stressful process, but she was so knowledgeable. She was also our day of coordinator and she ensured everything ran smoothly! Our stay at the resort itself was no different. Everything was clean and all staff were attentive. Everyone was so energetic and it made for a fun experience for everyone when it came to activities around the beach and pool. We also enjoyed all the food and drinks! While the desserts were a little lacking, they made it up with delicious appetizers and entrees. There is no lack of variety during your stay there. Highly recommend coming for your next vacation! We all felt we needed more time there!

    Apr 20, 2025
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    Good but lacking

    Resort was beautiful and had an amazing view from our room. Only issue was that we weren’t notified about the closing of the resort leading up to our last day. Staff numbers were low along with restaurant options being closed. Not the staff’s fault but it would have been nice to know upon booking months ago that our dates were leading into this time. The last two days of our stay, we definitely had to compromise on drink/food options without having to be forced to leave the adults only resort for the family Dreams next door. I would say in a different timeframe, this stay would have been amazing.

    Apr 19, 2025
Hotel Advisories
  • AdvisoryStudent Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • General Policies:

    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy - Student Groups (Spring Breakers) are not permitted at Hotel.

    General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel

  • Pet Policy : Pets Allowed:
    Resort allows small dogs under 22 lbs. Please contact the resort prior to booking to confirm all requirements are met and they can provide you the current cost per night. This fee will be payable to the hotel. Proper paperwork must be provided to the hotel prior to check-in.

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