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Secrets Maroma Beach Riviera Cancun

Mexico - Riviera Maya

Our Rating

4 Nights with Air from $1,159 All-Inclusive
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Secrets Maroma Riviera Cancun beach has been named a a Rainforest Alliance Certified Hotel and won The Noble Beach Prize ... More

Customer Rating 373 Reviews
Value
 
4.5
Service
 
4.8
Beaches & Pools
 
4.7
Dining Options
 
4.5
Room Comfort
 
4.8
4.7 out of 5
"We just returned from an AMAZING vacation at Secrets Maroma. This was the real deal for an all inclusive resort. Every amenity was perfect! We had a junior suite, preferred package. The resort was exac..." – BrookesGoing
401 out of 432 (93%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
4.5
Service
 
4.8
Beaches & Pools
 
4.7
Dining Options
 
4.5
Room Comfort
 
4.8
4.7 out of 5
"We just returned from an AMAZING vacation at Secrets Maroma. This was the real deal for an all inclusive resort. Every amenity was perfect! We had a junior suite, preferred package. The resort was exac..." – BrookesGoing
401 out of 432 (93%) customers would recommend this product to a friend.
snorkel trip Maroma Beach Room the lovely bed in our room Heavenly Bliss. out to dinner Beautiful! Beach is amazing! View from room (ocean view room) Our first day. #bestbirthday Breakfast views Beautiful view Maroma Beach The Secrets Maroma pool and swim-up bar Best Beach Ever Haunted Circus view of pool from our beach chairs Swim up bar Staff vs Guest Soccer Romantic Dinner was awesome!! swim out pool You'll be amazed at how powdery the sand is. Beach cabanas at Secrets Maroma Beach Hotel Cancún Secrets Maroma Beach Hotel Cancún Lobby at Christmas view of the turqouise water from the plan view from our balcony our brit friends!!!!!! Maroma beach Wonderful beach! Beautiful Beach (sorry for the knees!) One of many pools. Happy in Paradise at the Secrets Maroma! View of pool and beach from pool chairs Antonio at his best lunch on Maroma beach Our room
All Customer Reviews
1-4 of 373 reviews. Sort by
January 12, 2020
Fabulous and amazing!

I’m not the best at writing reviews but I’ll give it a shot... the resort, grounds, people, food and service were all absolutely top notch. We did not have to make dinner reservations and the food was legitimately gourmet and outstanding. We went at a bad time for seaweed so we did not get to experience crystal clear waters. They were working on it but it was really hard to keep up with. We did realize there was a complimentary catamaran at the resort and in just minutes we were past the seaweed and swimming in crystal clear water over coral. It was amazing and INCLUDED! We purchased two excursions and sat through the VIP seminar for another free excursion. I’m pretty great at saying no so honestly it was worth it for me. They are pushy, and it takes about 3 hours but just BE STRONG! Lol I legitimately can’t think of any complaints. I would go back in a heartbeat but we like variety so we may just keep it as a one time amazing memory! It definitely gave us full faith in the cheap Caribbean and secrets resorts brands! Way to go!


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Overall Rating: 5
Value
 
4.0
Service
 
5.0
Beaches & Pools
 
4.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: York, PENNSYLVANIA
Age: 25-34
Travel: 1-2 trips/year

December 19, 2019
Amazing Resort

Booked Deal of Fortune and would highly recommend doing the same. Check in was very quick and were in our room within 15 minutes or so. Our room was very typical of a 5 star all-inclusive room however this room had 2 double beds which was fine with us but may be an issue for some. The view from our room (3rd floor building 14) provided a view of the central area of the resort. We were located fairly close to the main lobby, buffet and night entertainment as well as the sports bar where we visited quite often. This resort has a main pool with plenty of chairs but if you did not save one by 9:30am or so you will only find chairs a long way away from the pool bar and activities. The swim up bar and waiter staff around the pool are very quick and responsive to orders. An occasional tip throughout the day of course helps but is not required. The lunch options around the pool area are very good and would highly recommend Luis at the pizza station. The entertainment staff is excellent! We have been to many all inclusive resorts and feel some of the staff went above and beyond the normal. The evening shows are slightly above average and offer a very comfortable seating. We have stayed at approximately eight Secrets resorts and their restaurants are all themed the same however the food quality was very good. Maroma definitely has a wonderful beach with minimal seaweed issues. The overall staff are very friendly and always said hello. I would recommend the bike tour, kayak tour, archery and the wine with painting event. We would highly recommend this resort if you are looking for a fun and lively resort with a good mixture of everything. We only had one issue and that was the texture of the bottom of the pool was extremely harsh on the feet but other than that we would highly recommend this resort.


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Boise, ID
Age: 35-44
Travel: 1-2 trips/year

December 18, 2019
It's an AVERAGE All-Inclusive

I'm just being honest with this review. I've been to multiple Secrets resorts and Maroma was OK...If you're a frequent all-inclusive adults only traveler. If it's your first or second time in Mexico or other destinations, you may have a great time. PROS: - ROOMS felt very comfortable. We had an Ocean Front Swim-Out. Although the view was incredibly disappointing for Ocean front. Barely could see a sliver of water through the day beds and bar on the beach. - BEACH - Maroma has one of the best beaches and Secrets has a great spot. Beautiful beach and plenty of area to lay around. - CONCIERGE - staff was very helpful and attentive to needs. - LUNCH - my wife and I...by far...thought the dining options for lunch were the best! Plenty of options. The pizza stone was exceptional! If you want to sit and eat on the beach, at the pool, or at the buffet...all were great. - COFFEE - superb espresso CONS: - SERVICE - Only a few restaurants seemed to have wait staff that genuinely cared about how our dinners were. Not an extreme CON, but nothing memorable. The Asian restaurant seemed to be our most preferred. - PREFERRED CLUB - Other resorts have sections where PC members feel they get their money's worth. Secrets Maroma does not. ENTERTAINMENT - If you're a frequent traveler you'll get about the same experience at average resorts.


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Overall Rating: 3
Value
 
3.0
Service
 
3.0
Beaches & Pools
 
5.0
Dining Options
 
3.0
Room Comfort
 
4.0
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From: Colorado
Age: 35-44
Travel: 3-6 trips/year

December 12, 2019
Beautiful Wedding Location

Visited recently for a friends wedding. Food, service and staff were all amazing. They treated everyone like VIPs. Every restaurant we ate at was so delicious. Definitely a great resort for vacations and special occasions. We will definitely be back!


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Dallas, TX
Age: 35-44
Travel: 3-6 trips/year

Room Information

Secrets Maroma Beach Riviera Cancun features 412 luxurious suites with one king or two double beds, private and furnished patio or terrace, and a full bathroom with jacuzzi.

All suites feature mini-bar that is refreshed daily, 42" satellite-TV, coffee/tea maker, internet access, ceiling fan, direct dial phone, In-room Tablet, vanity mirror, hair dryer, safety deposit box and 24-hour room service.

Room Details

Junior Suite Tropical View (JSTV)
Hotel/Studio Unit Details

Junior Suite Partial Ocean View (JSPO)
Hotel/Studio Unit Details

Junior Suite Ocean View (JSOV)
Hotel/Studio Unit Details

Junior Suite Swim Out (JSSO)
Hotel/Studio Unit Details

Preferred Club Junior Suite Ocean View (JCOV)
Hotel/Studio Unit Details

Preferred Club Junior Suite Swim Out (JCSO)
Hotel/Studio Unit Details

Preferred Club Junior Suite Ocean Front (JCOF)
Hotel/Studio Unit Details

Preferred Club Honeymoon Suite (HMKOV)
Hotel/Studio Unit Details

Deal of the Day - Junior Suite ROH (Non-Refundable)
Hotel/Studio Unit Details

What's to Love

Being spoiled by the sparkling champagne and cool towel upon arrival.

As of June 2018 you can bring your furry friend along!

Chic, breathtaking interiors in warm earth tones with stunning vistas of the turquoise sea.

Powdery, velvety sand that never gets hot.

The cushy spa that boasts a spa garden, hydrotherapy circuit and outdoor massage cabins. Sa-weet.

Guests can also tee off with complimentary greens fees at El Tinto & Grand Coral or a special green fee at El Camaleon Mayakoba Golf Courses.

Dining under a private palapa at Oceana. Rock star existence, it is.

A lit tennis court – who doesn't love this?

 

What We'd Change

Secrets Maroma Beach Riviera Cancun does enforce a dress code for some of their more upscale restaurants, but it gives you an excuse to shop.

 

Why You Should Go

The resort is located 20 miles south of the airport so you are heartbeats away from your first delicious vacay cocktail.

The French restaurant, Bordeaux, has a wine cellar. Not too shabby.

Zip lines, swim with dolphins and eco-adventures are near - there might be a fee, but go for it. You only live once.

Chichen Itza and Coba Ruins are near - both are historical and beguiling.

Water sports out the wazoo: sea kayaking, catamaran, water skiing, snorkeling and windsurfing.

When you've had enough sun, you can check out archery, dance lessons, and billiards.

Available Amenities

  • Volleyball
  • Business Center ($)
  • Concierge Services
  • Conference Facilities ($)
  • Currency Exchange
  • Daily Maid Service
  • Fitness/Exercise Room
  • Golf Course ($)
  • Jacuzzi
  • Kayaks
  • Laundry Services ($)
  • Lounge Chairs/Umbrellas
  • Nightly Entertainment
  • Scuba Certification ($)
  • Snorkeling
  • Internet Access ($)
  • Swimming Pool(s)
  • Tennis Court(s)
  • Shuttle Service
  • Windsurfing
  • Sailing
  • Aerobics
  • 24 Hour Front Desk
  • 24 Hour All-Inclusive
  • Sauna
  • Safe Deposit Box
  • Archery
  • Basketball
  • Dance Classes
  • Medical Services ($)
  • Ping Pong
  • Billiards
  • 7 Restaurants
  • 7 Bars/Lounges
  • Shopping
  • Multilingual Staff
  • Theater
  • Elevators
  • Yoga
  • Massage/Spa Treatments ($)
  • Spa Services ($)
  • Wedding Services ($)
  • 24 Hour Room Service
  • Honeymoon Packages ($)
  • Aqua Aerobics
  • Wireless Internet
  • Travel Agency
  • Purified Drinking Water
  • Watersports Center ($)
  • Beach Towels
  • Beauty Salon ($)
  • Handicap Facilities/Wheelchair Accessible
  • Euro-bungee
  • Swim-Up Bar
  • Dive Shop ($)
  • Gift Shop ($)
  • Hobie Cat with Instructor


Nearby Excursions & Attractions

  • Beach
  • Chichen Itza and Coba Ruins
  • Coral Reef
  • Dive Shop(s)
  • Eco-Adventure Tour(s)
  • Fishing
  • Golf Course(s)
  • Horseback Riding
  • Marina
  • Mayan Ruins
  • Medical Facilities
  • Nightlife
  • Parasailing
  • Sailing
  • Scuba Diving
  • Water-Skiing
  • Windsurfing

Map of Local Area

Here you will find an abundance of possibilities, something for every person of any age, for every type of vacation, for every budget and every activity.

Secrets Maroma Beach Riviera Cancun

Carretera Federal 307 Chetumal

+52-984-877-3600

Hotel Description

Secrets Maroma Beach Riviera Cancun: Honeymooner's Paradise

Put this in your mind: you're lounging on the glistening sand with your favorite chilled cocktail. What used to be the sound of kids screams is replaced with the purr of teal waves. You have a Hot Stone massage in a few, but you're so ridiculously comfortable you might have trouble getting up and over to the spa. Is this a dream you'll wake up from and see mounds of laundry and an endless To Do List?

No. And no, again. You're in Adult Beach Heaven.

Secrets Maroma Beach Riviera has everything you have ever wanted in an all-inclusive getaway, and so very much more. However, this is just a small slice of the bliss that awaits. There's a name for all this awesome - Unlimited-Luxury®. Here's a snapshot of what you get:

  • Unlimited gourmet a la carte dining - seven gourmet restaurants (no reservations needed), plus a coffee bar for your requisite caffeine rush.
  • 24-hour room service - if you wake at 4:13 am and want something, you can get it.
  • Limitless international and domestic top-shelf spirits (applies to natural fruit juices and soft drinks, too. All you can drink).
  • Daily refreshed, complimentary mini-bar. You'll never be parched.
  • Nightly entertainment at the open-air theater - a live show every night. Get ready!
  • Pool and beach wait service. (Chilled beverages at your beck and call).
  • No wristbands. (You're not at a sleepaway camp).
  • No gratuities, unless you are so moved.
  • The Sip, Savor & See program lets you to wine/dine at sister properties including Dreams and Now.
  • Free Wi-Fi, Free International Calling with Unlimited Connectivity - mobile app that lets you stay connected, that is, if you want to.


DINING

Talk about a mash-up of irresistible cuisine. You've got eight epic choices: French, Pan-Asian, Mexican, Italian, fresh seafood (two places), international, a grill (lite fare) and for that much-needed Joe, the Coco Cafe. Oh and food allergies are catered to. At one stellar restaurant, you can dine 24-hours a day. Check with the front desk to see where you can nosh day and night. Bon appetit.

World Cafe
Type: International
Hours: Breakfast - daily, 7am-11am; Lunch - daily, 12:30pm-4pm; Dinner - daily, 6:30pm-10pm
Description: Dedicated to international cuisine with a variety of specialty items and classics.
Dress code:
Casual. Bermudas (long shorts or capri pants), sneakers/tennis shoes or sandals. No sleeveless shirts for men.

El Patio
Type: Mexican
Hours: Daily, 6pm-11pm
Description: A la carte dining with traditional Mexican ambiance.
Dress code:
Elegant Casual. Gentlemen are required to wear long trousers and collared shirts.

Himitsu
Type: Pan Asian
Hours: Daily, 6pm-11pm
Description: A la carte restaurant serving Oriental specialties with three teppanyaki tables (must request in advance). Hours subject to change.
Dress code: Elegant Casual. Gentlemen are required to wear long trousers and collared shirts.

Seaside Grill
Type: Seafood
Hours: Daily, Lunch 11am-5pm, Dinner 6:30pm-11pm.
Description: A la carte restaurant serving fresh seafood in a quiet and romantic seaside setting. Please note an additional charge applies for lobster.
Dress code: Casual.

Oceana
Type: Seafood
Hours: Daily, 6:30pm-11pm
Description: A la carte restaurant serving seafood specialties in a quiet and romantic seaside setting located directly under a palapa with a beautiful ocean view. Please note an additional charge applies for lobster.
Dress code: Casual.

Portofino
Type: Italian
Hours: Daily, 6pm-11pm
Description: A la carte restaurant featuring a wine cellar.
Dress code: Elegant Casual. Gentlemen are required to wear long trousers and collared shirts.

Bordeaux
Type: French
Hours: Daily, 6pm-11pm
Description: A la carte restaurant featuring a wine cellar.
Dress code: Elegant Casual. Gentlemen are required to wear long trousers and collared shirts.

Coco Cafe
Type: Coffee
Hours: Daily, open 24 hours.
Description: Enjoy premium coffee and snacks.

Barefoot Grill
Type: Light Fare
Hours: Daily 12:30pm-4pm
Description: Light lunch specialties in an outdoor setting.
Dress code: Casual

All hours subject to change.



BARS/NIGHTLIFE

You've got seven aah-some bars and lounges to find your vibe: poolside, swim-up, lobby, showtime, pool, beach and music lounge. Party on.

Rendezvous
Lobby bar. Daily, 10am-1am.

Manatees
Swim-up bar. Daily, 10am-5pm.

Sugar Reef
Bar serving your favorite tropical cocktails. Daily, 1pm-11pm.

Barracuda
Pool and beach bar. Daily, 9am-6pm.

Desires
Contemporary music lounge with DJ and sports bar with flat-screen TVs. Daily, 10pm-1am.

Showtime Bar
Bar with entertainment. Daily, 6:30pm-10:30pm.

Revive
Spa Bar. Daily, 8am-8pm.



BEACHES AND POOLS

Get ready to be blown away, first, by the unblemished beach, one of the most famous in Mexico. And second, by the massive infinity pool (dual-temperature, folks) with a breathtaking view of turquoise waves and swim-up bar, plus a lazy river and 12 smaller pools that are all connected. Chill in any way, shape or form you like.



SPORTS/ACTIVITIES

Water

  • Kayaking
  • Windsurfing
  • Sailing
  • Pool Volleyball
  • Water aerobics
  • Snorkeling
  • Hobie cats
  • Water polo

Available for an additional charge:

  • Scuba diving
  • Deep-sea fishing

Land

  • Fitness center
  • Tennis
  • Beach volleyball
  • Billiards
  • Dance lessons
  • Yoga
  • Archery
  • Ping pong
  • Mini Golf
  • Euro-bungee

Golf
Secrets Maroma Beach Riviera Cancun guests can enjoy a complimentary green fees at nearby El Tinto & Grand Coral or a special green fee at El Camaleon Mayakoba Golf Courses. Please see Additional Information below for more details.



INTERNET

The resort's Unlimited Connectivity program offers complimentary Wi-Fi access and calls to the U.S. and Canada in all guestrooms and public areas. Secrets Maroma also offers a free mobile app that allows guests to stay connected to family and friends at the resort and at home, without any cell phone roaming charges. The app offers access to social media, free app-to-app calling, resort info, local info and discounts, and even weather.

SPA SERVICES

Secrets Spa by Pevonia features 19 treatment rooms, a beauty salon, boutique and other upscale features. Daily, 8am-8pm.

Services include:

  • Jacuzzi
  • Spa garden
  • Sauna
  • Steam room
  • Hydrotherapy circuit
  • Indoor and outdoor massage cabins
  • Separate areas for men and women


WEDDING/HONEYMOON

Secrets Maroma Beach offers a variety of wedding, honeymoon, and anniversary packages. The resort features a Shaadi South Asian Wedding Package which is inclusive of six events over three days, for up to seventy-five guests. Trained and certified South Asian Wedding Specialists further ensure the utmost attention and care is given regarding the cultures and traditions of these wedding parties. Please contact the resort directly for more information.

CHILD CARE

Secrets Maroma Beach Riviera Cancun is an adult-only resort and does not offer child care services.

SMALL DOGS WELCOME

For a $65 fee at all Secrets Brand resorts, you can now bring your furry friend who is under 22lbs (10kg.) along for your beach vacation!

Included in the fee: dog bed, food and water bowls, dog toys, waste bags, dog towel and a "dog-in-room" door hanger to let those around you know your furry friend is in tow!

Additional dog amenities available for a fee.

Additional restrictions apply.



ADDITIONAL INFORMATION

Location
Secrets Maroma Beach Riviera Cancun is located 20 miles south of Cancun International Airport (CUN) and 30 miles south of Cancun.

Check In/Check Out
Check-in: 3pm. Check-out: noon.
A valid credit card may be required upon check-in for possible incidentals not included in your hotel reservation.

Minimum Stay
A 6-night minimum stay is required for travel Nov 7, 2017 and Apr 19-22, 2018.
A 5-night minimum stay is required for travel Sep 14-16, 2017, Nov 8, 2017.
A 3-night minimum stay is required for travel Sep 13, 2017, Oct 6, 13-14, 2017, Oct 20-21 & Nov 11, 2017.
A 4-night minimum stay is required for travel July 12-14, 2017, Aug 1-3, 2017, Sep 27-29, 2017, Oct 3-5, 12, 19, 2017, Nov 9-10, 2017, Dec 26-Dec 31, 2017, Apr 23, 2018 & Dec 26-Dec 31, 2018.

Holy Week
In observance of Holy Week, some resorts in the Dominican Republic, Mexico and Costa Rica may put limits on the use of motorized water sports and loud music.

Awards
AAA Five Diamond Award - for 7 consecutive years
#1 resort for Romance - 2013 TripAdvisor Traveler's Choice awards
Top 25 Best in Romance and Top 25 Best All-Inclusive Resorts in Mexico by the 2019 TripAdvisor's Choice Awards.
Rainforest Alliance Verified
Secrets Maroma Beach Riviera Cancun received this mark for achieving significant and measurable sustainability milestones. This certification assures the commitment of Secrets Maroma Beach to reduce the impact of its activities on the planet and local communities.

Dining Program
The Sip, Savor & See package is now available at Secrets Maroma Beach Riviera Cancun and allows guests a chance to enjoy dinner and an evening of entertainment at sister resorts Secrets Capri Riviera Cancun, Secret Silversands Riviera Cancun and Secrets the Vine Cancun, as well as all Dreams Resorts & Spas and Now Resorts & Spas in the Cancun/Riviera area for a total of 25 dining options. Guests must arrange the evening in advance with the resort concierge, including arrival and return times and restaurant selection. Offer includes dinner and entertainment and guests can use facilities of the resort they are visiting from 6pm-1am. Round-trip taxi fare and gratuities not included.

Complimentary Green Fees Policy
From now until December 31, 2019, guests are able to enjoy one complimentary green fee per person, per day, at Grand Coral Riviera Maya & El Tinto golf courses. The use of a golf cart is mandatory and there will be a charge per person in a shared cart. Guests choosing to play during premium tee times will also incur an additional fee. Tee times are subject to availability and additional restrictions apply. This offer is not valid when booking in any Deal of the Day, Super Saver, ROH or other promotional room category.



Deal of the Day Terms and Conditions
By booking the Deal of the Day room you are getting an even bigger discount on your vacation! Please note that by booking this room category we are unable to cancel or modify your hotel stay. Any changes or cancellations to the Deal of the Day room category will be assessed a 100% fee. No refund or credit will be issued for the hotel portion of your reservation.


This property is a Rainforest Alliance Certified Hotel. The Rainforest Alliance is a leader in sustainable travel, promoting tourism certification as a tool for conservation and the economic development of local communities and businesses. The Rainforest Alliance helped to establish an accreditation body -- the Global Sustainable Tourism Council (GTSC) to help tourism certification programs around the world develop and implement environmentally and socially sound standards.


All hours, fees, amenities, information and services are subject to change without notice.
Note: The use of drones or artifacts that fly or float in or on the premises of AMResorts hotels is strictly forbidden, except for those that have written authorization from the General Management of the hotel
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