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Secrets Maroma Beach Riviera Cancun

Mexico - Riviera Maya

Our Rating
1-833-497-2369
4 Nights with Air from $1,239 All-Inclusive
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Secrets Maroma Riviera Cancun beach has been named a a Rainforest Alliance Certified Hotel and won The Noble Beach Prize ... More

Customer Rating 300 Reviews
Value
 
4.5
Service
 
4.7
Beaches & Pools
 
4.8
Dining Options
 
4.5
Room Comfort
 
4.8
4.7 out of 5
"We just returned from an AMAZING vacation at Secrets Maroma. This was the real deal for an all inclusive resort. Every amenity was perfect! We had a junior suite, preferred package. The resort was exac..." – BrookesGoing
329 out of 353 (93%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
4.5
Service
 
4.7
Beaches & Pools
 
4.8
Dining Options
 
4.5
Room Comfort
 
4.8
4.7 out of 5
"We just returned from an AMAZING vacation at Secrets Maroma. This was the real deal for an all inclusive resort. Every amenity was perfect! We had a junior suite, preferred package. The resort was exac..." – BrookesGoing
329 out of 353 (93%) customers would recommend this product to a friend.
Maroma Beach Maroma Beach Secrets Maroma Beach Hotel Cancún view from our balcony Beautiful! Breakfast views swim out pool Wonderful beach! snorkel trip Best Beach Ever Beautiful view #bestbirthday our brit friends!!!!!! Beach cabanas at Secrets Maroma Beach Hotel Cancún Our room One of many pools. Staff vs Guest Soccer Maroma beach Swim up bar Beautiful Beach (sorry for the knees!) Romantic Dinner was awesome!! You'll be amazed at how powdery the sand is. view of pool from our beach chairs Lobby at Christmas out to dinner Antonio at his best Beach is amazing! View of pool and beach from pool chairs view of the turqouise water from the plan View from room (ocean view room) Heavenly Bliss. Haunted Circus lunch on Maroma beach Happy in Paradise at the Secrets Maroma! the lovely bed in our room The Secrets Maroma pool and swim-up bar Room Our first day.
All Customer Reviews
1-4 of 300 reviews. Sort by
November 15, 2018
Missleading $200 coupon offer for food/services

The resort is beautiful, the employees are the most polite and accommodating we have experienced. However, we arrived at 1 pm and were told our room would be ready after 3 pm and gave us a pager. We asked about the $200 discount mentioned when I secured the reservation. They said that a representative would explain how to apply the credits. Jorge then led us around the resort and explained the restaurants and beach. I asked if there was any seaweed, as most resorts in Cancun and Rivera Maya do have. He said, oh no - we have no seaweed. ( well, the shore and water is loaded with seaweed, we found out later). He then asked us if we would be available for a breakfast meeting the next day at 8 or 10 am. We asked why and he said basically in order to earn the credits we had to attend a membership drive for the RCI resorts. We asked if this was a Timeshare and he said oh no, it's a membership world-wide. We said we were not interested as we are staying only 3 nights and did not want to adhere to a scheduled meeting. This is the second pitch we got, as we were also approached more aggressively at the Amstar terminal at the Cancun Airport before left for the resort. We politely said we were not interested. We were never paged for our room, so at 3:30 we went to the desk and found out our room was ready. The resort itself has good food and service, but 5 star? No way. The Valentin was much better, low key and we were never bothered with sales pitches for "timeshares". Overall, the resort is extremely clean and upscale. Staff is attentive and always available for your needs, no questions asked. We had a lovely time. Special note: our Junior Suite swim up pool was located with little sun exposure and the water was cold.


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Overall Rating: 4
Value
 
4.0
Service
 
5.0
Beaches & Pools
 
3.0
Dining Options
 
3.0
Room Comfort
 
5.0
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From: Fort Worth, texas
Age: Over 65
Travel: 7+ trips/year

October 29, 2018
Exceptional service!

We visited the Secrets Maroma Beach 5 years ago for honeymoon and had to go back for our 5 year anniversary! It's an amazing property with the most exceptional service we've ever had. The staff is very helpful and friendly, the pool is great and the food was very good. They go out of their way to be a next-level resort, everything from cleaning your sunglasses at the poolside to bottles of champagne on ice in your room at random. I would highly recommend Secrets Maroma Beach to anyone!


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
4.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Minneapolis, MN
Age: 25-34
Travel: 1-2 trips/year

October 23, 2018
Not Worth The Money

My wife and I have stayed at every Secrets Resorts in the Riviera Maya region. We always said we would try Maroma one day. As this is supposedly the nicest resort they have in the area. The Rooms, Pool, Restaurants and Beach were very nice, but the room service was horrible and they still on our last day had to look into if it was our anniversary. We had to go down there a second time to tell them it was our anniversary and there should be a banner on the door. 70% of the time they never cleaned the room or did turn down service. When we brought it to there attention they were completely going to make it right. But they didn't, day in and day out. Finally on the third day we went to them quit upset that the normal at any secrets resort at night you have a turn down service. This was not being performed. We called and the lady at the front had told us that they would make it right. Since we were going to the spa that next day she said we could get a massage. Well the concierge service was just completely amazed that someone told us this and he would look into this. So later he let us know well we are going to make it right and we will give you a cabana on the beach all day for free. Now thats nice and all but come on. I already have all day on the beach. So that was nothing worth noting. I think what bothered us the most was not marking it was our anniversary and making us literally say hey you need to make this right somehow. Personally I would not recommend Maroma Beach to our friends and would probably recommend Capri as we have stayed there a couple times and the service was excellent.


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Overall Rating: 3
Value
 
3.0
Service
 
1.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
2.0
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From: Cincinnait, OH
Age: 25-34
Travel: 1-2 trips/year

October 20, 2018
great trip

Trip was great, hotel and staff were amazing. Cheap carribean made everything seamless.


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Overall Rating: 5
Value
 
4.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
3.0
Room Comfort
 
5.0
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From: Tennessee
Age: 25-34
Travel: 1-2 trips/year

Room Information

Secrets Maroma Beach Riviera Cancun features 412 luxurious suites with one king or two double beds, private and furnished patio or terrace, and a full bathroom with jacuzzi.

All suites feature mini-bar that is refreshed daily, 32" satellite-TV, DVD player, coffee/tea maker, internet access, ceiling fan, direct dial phone, iPod docking station alarm clock, iron and ironing board, vanity mirror, hair dryer, safety deposit box and 24-hour room service.

Room Details

Junior Suite Tropical View (JSTV)
Hotel/Studio Unit Details

Junior Suite Partial Ocean View (JSPO)
Hotel/Studio Unit Details

Junior Suite Ocean View (JSOV)
Hotel/Studio Unit Details

Junior Suite Swim Out (JSSO)
Hotel/Studio Unit Details

Preferred Club Junior Suite Ocean View (JCOV)
Hotel/Studio Unit Details

Preferred Club Junior Suite Swim Out (JCSO)
Hotel/Studio Unit Details

Preferred Club Junior Suite Ocean Front (JCOF)
Hotel/Studio Unit Details

Preferred Club Honeymoon Suite (HMKOV)
Hotel/Studio Unit Details

Deal of the Day - Junior Suite ROH (Non-Refundable)
Hotel/Studio Unit Details

What's to Love

Being spoiled by the sparkling champagne and cool towel upon arrival.

As of June 2018 you can bring your furry friend along!

Chic, breathtaking interiors in warm earth tones with stunning vistas of the turquoise sea.

Powdery, velvety sand that never gets hot.

The cushy spa that boasts a spa garden, hydrotherapy circuit and outdoor massage cabins. Sa-weet.

Free round of golf at the Grand Coral Riviera Maya that was designed by PGA champion Nick Price.

Dining under a private palapa at Oceana. Rock star existence, it is.

The lit tennis courts - who doesn't love this?

 

What We'd Change

Secrets Maroma Beach Riviera Cancun does enforce a dress code for some of their more upscale restaurants, but it gives you an excuse to shop.

 

Why You Should Go

The resort is located 20 miles south of the airport so you are heartbeats away from your first delicious vacay cocktail.

The French restaurant, Bordeaux, has a wine cellar. Not too shabby.

Zip lines, swim with dolphins and eco-adventures are near - there might be a fee, but go for it. You only live once.

Chichen Itza and Coba Ruins are near - both are historical and beguiling.

Water sports out the wazoo: sea kayaking, catamaran, water skiing, snorkeling and windsurfing.

When you've had enough sun, you can check out archery, dance lessons, and billiards.

Available Amenities

  • Volleyball
  • Business Center ($)
  • Concierge Services
  • Conference Facilities ($)
  • Currency Exchange
  • Daily Maid Service
  • Fitness/Exercise Room
  • Golf Course ($)
  • Jacuzzi
  • Kayaks
  • Laundry Services ($)
  • Lounge Chairs/Umbrellas
  • Nightly Entertainment
  • Scuba Certification ($)
  • Snorkeling
  • Internet Access ($)
  • Swimming Pool(s)
  • Tennis Court(s)
  • Shuttle Service
  • Windsurfing
  • Sailing
  • Aerobics
  • 24 Hour Front Desk
  • 24 Hour All-Inclusive
  • Sauna
  • Safe Deposit Box
  • Archery
  • Basketball
  • Dance Classes
  • Medical Services ($)
  • Ping Pong
  • Billiards
  • 6 Restaurants
  • 7 Bars/Lounges
  • Shopping
  • Multilingual Staff
  • Theater
  • Elevators
  • Yoga
  • Massage/Spa Treatments ($)
  • Spa Services ($)
  • Wedding Services ($)
  • 24 Hour Room Service
  • Honeymoon Packages ($)
  • Aqua Aerobics
  • Wireless Internet
  • Travel Agency
  • Purified Drinking Water
  • Watersports Center ($)
  • Beach Towels
  • Beauty Salon ($)
  • Handicap Facilities/Wheelchair Accessible
  • Euro-bungee
  • Swim-Up Bar
  • Dive Shop ($)
  • Gift Shop ($)
  • Hobie Cat with Instructor


Nearby Excursions & Attractions

  • Beach
  • Chichen Itza and Coba Ruins
  • Coral Reef
  • Dive Shop(s)
  • Eco-Adventure Tour(s)
  • Fishing
  • Golf Course(s)
  • Horseback Riding
  • Marina
  • Mayan Ruins
  • Medical Facilities
  • Nightlife
  • Parasailing
  • Sailing
  • Scuba Diving
  • Water-Skiing
  • Windsurfing

Map of Local Area

Here you will find an abundance of possibilities, something for every person of any age, for every type of vacation, for every budget and every activity.

Secrets Maroma Beach Riviera Cancun

Carretera Federal 307 Chetumal

+52-984-877-3600

Hotel Description

Secrets Maroma Beach Riviera Cancun: Honeymooner's Paradise

Put this in your mind: you're lounging on the glistening sand with your favorite chilled cocktail. What used to be the sound of kids screams is replaced with the purr of teal waves. You have a Hot Stone massage in a few, but you're so ridiculously comfortable you might have trouble getting up and over to the spa. Is this a dream you'll wake up from and see mounds of laundry and an endless To Do List?

No. And no, again. You're in Adult Beach Heaven.

Secrets Maroma Beach Riviera has everything you have ever wanted in an all-inclusive getaway, and so very much more. However, this is just a small slice of the bliss that awaits. There's a name for all this awesome - Unlimited-Luxury®. Here's a snapshot of what you get:

  • Unlimited gourmet a la carte dining - eight gourmet restaurants (no reservations needed), plus a coffee bar for your requisite caffeine rush.
  • 24-hour room service - if you wake at 4:13 am and want something, you can get it.
  • Limitless international and domestic top-shelf spirits (applies to natural fruit juices and soft drinks, too. All you can drink).
  • Daily refreshed, complimentary mini-bar. You'll never be parched.
  • Nightly entertainment at the open-air theater - a live show every night. Get ready!
  • Pool and beach wait service. (Chilled beverages at your beck and call).
  • No wristbands. (You're not at a sleepaway camp).
  • No gratuities, unless you are so moved.
  • The Sip, Savor & See program lets you to wine/dine at sister properties including Dreams and Now.
  • Free Wi-Fi, Free International Calling with Unlimited Connectivity - mobile app that lets you stay connected, that is, if you want to.


DINING

Talk about a mash-up of irresistible cuisine. You've got eight epic choices: French, Pan-Asian, Mexican, Italian, fresh seafood (two places), international, a grill (lite fare) and for that much-needed Joe, the Coco Cafe. Oh and food allergies are catered to. At one stellar restaurant, you can dine 24-hours a day. Check with the front desk to see where you can nosh day and night. Bon appetit.

World Cafe
Type: International
Hours: Breakfast - daily, 7am-11am; Lunch - daily, 12:30pm-3pm; Dinner - daily, 6:30pm-10pm
Description: Dedicated to international cuisine with a variety of specialty items and classics.
Dress code:
Elegant Casual. Gentlemen are required to wear long trousers and collared shirts.

El Patio
Type: Mexican
Hours: Daily, 6pm-11pm
Description: A la carte dining with traditional Mexican ambiance.
Dress code:
Elegant Casual. Gentlemen are required to wear long trousers and collared shirts.

Himitsu
Type: Pan Asian
Hours: Daily, 6pm-11pm
Description: A la carte restaurant serving Oriental specialties with three teppanyaki tables. Hours subject to change.
Dress code: Elegant Casual. Gentlemen are required to wear long trousers and collared shirts.

Seaside Grill
Type: Seafood
Hours: Daily, 6:30pm-11pm
Description: A la carte restaurant serving fresh seafood in a quiet and romantic seaside setting. Please note an additional charge applies for lobster.
Dress code: Casual.

Oceana
Type: Seafood
Hours: Daily, 6:30pm-11pm
Description: A la carte restaurant serving seafood specialties in a quiet and romantic seaside setting located directly under a palapa with a beautiful ocean view. Please note an additional charge applies for lobster.
Dress code: Casual.

Portofino
Type: Italian
Hours: Daily, 6pm-11pm
Description: A la carte restaurant featuring a wine cellar.
Dress code: Elegant Casual. Gentlemen are required to wear long trousers and collared shirts.

Bordeaux
Type: French
Hours: Daily, 6pm-11pm
Description: A la carte restaurant featuring a wine cellar.
Dress code: Elegant Casual. Gentlemen are required to wear long trousers and collared shirts.

Coco Cafe
Type: Coffee
Hours: Daily 8am-10pm
Description: Enjoy premium coffee and snacks.

Barefoot Grill
Type: Light Fare
Hours: Daily 12:30pm-4pm
Description: Light lunch specialties in an outdoor setting.
Dress code: Casual

All hours subject to change.



BARS/NIGHTLIFE

You've got seven aah-some bars and lounges to find your vibe: poolside, swim-up, lobby, showtime, pool, beach and music lounge. Party on.

Rendezvous
Lobby bar. Daily, 10am-1am.

Manatees
Swim-up bar. Daily, 10am-5pm.

Sugar Reef
Bar serving your favorite tropical cocktails. Daily, 5pm-11pm.

Barracuda
Pool and beach bar. Daily, 9am-6pm.

Desires
Contemporary music lounge with DJ and sports bar with flat-screen TVs. Daily, 10pm-1am.

Showtime Bar
Bar with entertainment. Daily, 6:30pm-10:30pm.

Revive
Spa Bar. Daily, 8am-8pm.



BEACHES AND POOLS

Get ready to be blown away, first, by the unblemished beach, one of the most famous in Mexico. And second, by the massive infinity pool (dual-temperature, folks) with a breathtaking view of turquoise waves and swim-up bar, plus a lazy river and 12 smaller pools that are all connected. Chill in any way, shape or form you like.



SPORTS/ACTIVITIES

Water

  • Kayaking
  • Windsurfing
  • Sailing
  • Pool Volleyball
  • Water aerobics
  • Snorkeling
  • Hobie cats
  • Water polo

Available for an additional charge:

  • Scuba diving
  • Deep-sea fishing

Land

  • Fitness center
  • Tennis
  • Beach volleyball
  • Billiards
  • Dance lessons
  • Yoga
  • Archery
  • Ping pong
  • Mini Golf
  • Euro-bungee

Golf
Secrets Maroma Beach Riviera Cancun guests can enjoy a complimentary round of golf at Grand Coral Riviera Maya golf course. Please see Additional Information below for more details.



INTERNET

The resort's Unlimited Connectivity program offers complimentary Wi-Fi access and calls to the U.S. and Canada in all guestrooms and public areas. Secrets Maroma also offers a free mobile app that allows guests to stay connected to family and friends at the resort and at home, without any cell phone roaming charges. The app offers access to social media, free app-to-app calling, resort info, local info and discounts, and even weather.

SPA SERVICES

Secrets Spa by Pevonia features 19 treatment rooms, a beauty salon, boutique and other upscale features. Daily, 8am-8pm.

Services include:

  • Jacuzzi
  • Spa garden
  • Sauna
  • Steam room
  • Hydrotherapy circuit
  • Indoor and outdoor massage cabins
  • Separate areas for men and women


WEDDING/HONEYMOON

Secrets Maroma Beach offers a variety of wedding, honeymoon, and anniversary packages. The resort features a Shaadi South Asian Wedding Package which is inclusive of six events over three days, for up to seventy-five guests. Trained and certified South Asian Wedding Specialists further ensure the utmost attention and care is given regarding the cultures and traditions of these wedding parties. Please contact the resort directly for more information.

CHILD CARE

Secrets Maroma Beach Riviera Cancun is an adult-only resort and does not offer child care services.

SMALL DOGS WELCOME

For a $65 fee at all Secrets Brand resorts, you can now bring your furry friend who is under 22lbs (10kg.) along for your beach vacation!

Included in the fee: dog bed, food and water bowls, dog toys, waste bags, dog towel and a "dog-in-room" door hanger to let those around you know your furry friend is in tow!

Additional dog amenities available for a fee.

Additional restrictions apply.



ADDITIONAL INFORMATION

Location
Secrets Maroma Beach Riviera Cancun is located 20 miles south of Cancun International Airport (CUN) and 30 miles south of Cancun.

Check In/Check Out
Check-in: 3pm. Check-out: noon.
A valid credit card may be required upon check-in for possible incidentals not included in your hotel reservation.

Minimum Stay
A 6-night minimum stay is required for travel Nov 7, 2017 and Apr 19-22, 2018.
A 5-night minimum stay is required for travel Sep 14-16, 2017, Nov 8, 2017.
A 3-night minimum stay is required for travel Sep 13, 2017, Oct 6, 13-14, 2017, Oct 20-21 & Nov 11, 2017.
A 4-night minimum stay is required for travel July 12-14, 2017, Aug 1-3, 2017, Sep 27-29, 2017, Oct 3-5, 12, 19, 2017, Nov 9-10, 2017, Dec 26-Dec 31, 2017, Apr 23, 2018 & Dec 26-Dec 31, 2018.

Holy Week
In observance of Holy Week, some resorts in the Dominican Republic, Mexico and Costa Rica may put limits on the use of motorized water sports and loud music.

Awards
2014 AAA Five Diamond Award - for 5 consecutive years
#1 resort for Romance - 2013 TripAdvisor Traveler's Choice awards
Rainforest Alliance Verified

Dining Program
The Sip, Savor & See package is now available at Secrets Maroma Beach Riviera Cancun and allows guests a chance to enjoy dinner and an evening of entertainment at sister resorts Secrets Capri Riviera Cancun, Secret Silversands Riviera Cancun and Secrets the Vine Cancun, as well as all Dreams Resorts & Spas and Now Resorts & Spas in the Cancun/Riviera area for a total of 25 dining options. Guests must arrange the evening in advance with the resort concierge, including arrival and return times and restaurant selection. Offer includes dinner and entertainment and guests can use facilities of the resort they are visiting from 6pm-1am. Round-trip taxi fare and gratuities not included.

Complimentary Green Fees Policy
From now until December 31, 2015, guests are able to enjoy one complimentary green fee per person, per day, at Grand Coral Riviera Maya golf course. The use of a golf cart is mandatory and there will be a charge per person in a shared cart. Guests choosing to play during premium tee times will also incur an additional fee. Tee times are subject to availability and additional restrictions apply. This offer is not valid when booking in any Deal of the Day, Super Saver, ROH or other promotional room category.



Deal of the Day Terms and Conditions
By booking the Deal of the Day room you are getting an even bigger discount on your vacation! Please note that by booking this room category we are unable to cancel or modify your hotel stay. Any changes or cancellations to the Deal of the Day room category will be assessed a 100% fee. No refund or credit will be issued for the hotel portion of your reservation.

Environmental Levy Fee
The Municipalidad of Solidaridad in the Rivera Maya is one of the most beautiful places in the Mexican Caribbean. Tourism has been instrumental in driving the economic and social development of the region. In an effort to continue to preserve, conserve and beautify the destination, the Municipality of Solidaridad has implemented a small environmental levy on visitors effective September 1, 2017. Hotels will collect 20 Mexican pesos per room per day on check out; the proceeds will be deposited in an environmental trust to fund local projects. The Municipalidad of Solidaridad thanks you for your understanding and support of this worthwhile endeavor. Thank you and enjoy your visit.


This property is a Rainforest Alliance Certified Hotel. The Rainforest Alliance is a leader in sustainable travel, promoting tourism certification as a tool for conservation and the economic development of local communities and businesses. The Rainforest Alliance helped to establish an accreditation body -- the Global Sustainable Tourism Council (GTSC) to help tourism certification programs around the world develop and implement environmentally and socially sound standards.


All hours, fees, amenities, information and services are subject to change without notice.
Note: The use of drones or artifacts that fly or float in or on the premises of AMResorts hotels is strictly forbidden, except for those that have written authorization from the General Management of the hotel
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