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Sandos Playacar Beach Resort

Mexico - Riviera Maya

Our Rating
4 Nights with Air from $579 All-Inclusive
Info Customer Reviews Questions & Answers

Free yourself from the stress of work and take a beach break! Escape to Sandos Playacar, where all you have to worry abo ... More

Customer Rating 186 Reviews
Value
 
4.2
Service
 
4.3
Beaches & Pools
 
4.5
Dining Options
 
3.9
Room Comfort
 
3.9
4.2 out of 5
"We had the best time staying at sandos playacar resort and spa and we were so pleased with everything that had made our trip so wonderfull. beaches well very nice and nice weather all around our stay. ..." – skhan1961
177 out of 210 (84%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
4.2
Service
 
4.3
Beaches & Pools
 
4.5
Dining Options
 
3.9
Room Comfort
 
3.9
4.2 out of 5
"We had the best time staying at sandos playacar resort and spa and we were so pleased with everything that had made our trip so wonderfull. beaches well very nice and nice weather all around our stay. ..." – skhan1961
177 out of 210 (84%) customers would recommend this product to a friend.
Gorgeous beach! Lobby Beach Broken patio door lock Adult pool Adult only pool Lookiing into the resort from the beach Broken patio door lock Beautiful beach! Adult room Beautiful beach! Cheers from Sandos Playacar Rib eye at the Steakhouse Beautiful beach
All Customer Reviews
1-4 of 186 reviews. Sort by
December 10, 2017
Time share warning

We are very pleased with this hotel it was amazing but they the time share representative that just don’t leave you alone besides that we are very happy with everything


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Columbus ohio
Age: 25-34
Travel: 1-2 trips/year

December 5, 2017
Sandos Playacar

Service was good, buffet and Italian restaurant were fantastic. Rooms were clean and staff attended to needs. We loved all of the wildlife around the resort and enjoyed cat city. The walk from the beach to our room in the 2000 building was a breeze, as was the walk to the Main Lobby. Evening entertainment was great, especially the history of Mexican dance culture. Activities were great with a lot of enthusiasm and participation from guests at the beach. Wonderful ocean swimming area and use of kayaks, boogie boards and the like. Problem areas were; rooms were dated, early morning construction next door, lost electricity our last night at 11pm and had maintenance banging and working in our room until close to 1am. Transportation back to Aiport had us being picked up more than 3 hours prior to our flight. I paid to sit at the beach, not at the airport.

Sandos Playacar
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Overall Rating: 3
Value
 
3.0
Service
 
3.0
Beaches & Pools
 
4.0
Dining Options
 
4.0
Room Comfort
 
3.0
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From: Arizona
Age: 45-54
Travel: 3-6 trips/year

November 26, 2017
Overall Good All Inclusive Resort Spot

We visited Sandos Playacar this November 10-17 2017 for a friend's destination wedding celebration. The premises are beautiful including the beach. During our week it rained a lot and also the water was wavy. We were checked-in immediately got a talk about attending a 90 min session to purchase timeshare. They told us you can upgrade to a gold bracelet or two free massages. We did not attend. There is however a bit of a distinction between the bracelets. The blue bracelet is for general admission. The gold bracelet is an upgrade the black bracelet is the Sandos Elite package. Since I am a bit of a coffee drinker you needed at least the gold bracelet for some good espressos and machiattos. The staff are very helpful though. The mexican burrito and crepe place was almost always packed with a couple of folks working there. Very hard working personnel. I give them my utmost respect for them. Please do tip them because they do deserve it. The restaurant situation is all right. We tried mostly all the restaurants but our favorite was the Italian Restaurant. Be prepared to wait there because there is no reservations (unless different band :-( you have to try the tiramisu and the vanilla and pear deserts there. The entertainment at the beach was excellent. Lots of different events with their malibu beach, thai aka indian, playacar, copacabana days. Try the massages which were about 2000 plus pesos for two people. A bit on the high end but definitely worth it. The resort is beautiful i must say. The whole playacar gated community is very safe and you can walk around. There is a starbucks for purchase about 5-10 min from resort. There is a nighclub at Sandos but its very small and the music is not that great. If you are with a large group does not make a difference because its about being together an having fun. The drinks are okay. I liked my Gordon Gin tonics.... Not a tequila guy. Overall i would give this resort an 8 out of 10. Would definitely come back.


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Overall Rating: 4
Value
 
4.0
Service
 
4.0
Beaches & Pools
 
4.0
Dining Options
 
4.0
Room Comfort
 
4.0
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From: Connecticut USA
Age: 25-34
Travel: 3-6 trips/year

November 18, 2017
You get what you pay for

The food was absolutely amazing!! So many different choices. We stayed in the adult only section was nice but there is not a lot to it. Compared to other resorts I’ve stayed in Playa Del Carmen, the customer service lacked BIG time but was decent. If you’ve never been anywhere else then you will think this place is amazing, but I do recommend paying a couple extra hundred bucks for a resort with better customer service. There was nothing majorly wrong, but the little things added up.


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Overall Rating: 3
Value
 
4.0
Service
 
2.0
Beaches & Pools
 
4.0
Dining Options
 
5.0
Room Comfort
 
3.0
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From: Ohio
Age: 25-34
Travel: 1-2 trips/year

Room Information

A stay by the beach, family rooms, 16-room villas with private pools, an adults only getaway... what are you in the mood for? Sandos Playacar Beach Resort features 819 spacious guestrooms with different sections to choose from, each with air conditioning, satellite TV, minibar, ceiling fans, large bathrooms and a balcony or terrace.

Room Details

Standard Room - Beach Family Section
Hotel/Studio Unit Details

Riviera Junior Suite - Riviera Family Section
Hotel/Studio Unit Details

Select Club Junior Suite - Select Club Adults-Only Section
Hotel/Studio Unit Details

Hacienda Junior Suite - Hacienda Family Section...
Hotel/Studio Unit Details

What's to Love

The All Playa Experience has themed beach parties every day of the week, with music, food and games that get downright competitive! Oh, and the beach is to die for.
 

What We'd Change

I found in order for me to get my favorite beach chair every day, I had to go to the beach at 6:30 to get the best seats (as I love lounging on the beach!)

 

Why You Should Go

Sandos Playacar Beach Resort is all about a fun social vibe. Beach parties, Kids Club, Teen Club, night shows, adults only section with swim-up bar - it's time to play.

Available Amenities

  • Car Rental Available
  • Beach
  • Cable/Satellite TV
  • Babysitting/Child Care ($)
  • Concierge Services
  • Cribs Available on Request
  • Currency Exchange
  • Daily Maid Service
  • Dive Shop
  • Fitness/Exercise Room
  • Gift Shop
  • Kayaks
  • Kids Club
  • Laundry Services ($)
  • Lounge Chairs/Umbrellas
  • Nightly Entertainment
  • Playground
  • Roll-Away Bed (on request)
  • Snorkeling
  • Swimming Pool(s)
  • Tennis Court(s)
  • Sailing
  • Aerobics
  • 24 Hour Front Desk
  • 24 Hour All-Inclusive
  • Sauna
  • Parking
  • Safe Deposit Box
  • Medical Services ($)
  • Nightclub/Disco
  • Bicycle Rental
  • 5 Bars/Lounges
  • Porter/Bellhop
  • 10 Restaurants
  • Elevators
  • Beach Towels
  • Spa Services ($)
  • Handicap Room Available
  • Wedding Services ($)
  • 24 Hour Room Service
  • Watersports Center
  • Wireless Internet
  • Swim-Up Bar


Nearby Excursions & Attractions

  • Beach
  • Deep-Sea Fishing
  • Dining
  • Dive Shop(s)
  • Golf Course(s)
  • Helicopter/Airplane Rides
  • Jet Ski Rentals
  • Marina
  • Mayan Ruins
  • Medical Facilities
  • Motor Boat Rentals
  • Parasailing
  • Scooter/Moped Rental
  • Scuba Diving
  • Shopping
  • Snorkeling
  • Water-Skiing

Map of Local Area

Here you will find an abundance of possibilities, something for every person of any age, for every type of vacation, for every budget and every activity.

Sandos Playacar Beach Resort

Paseo Xaman-Ha Manzana 1, Lote 1, Fracc. Playacar, Playa del Carmen, Quintana Roo, 77710 Mexico

011-52-984-877-40-40

Hotel Description

Sandos Playacar Beach Resort: The All-Inclusive Beach Life

Free yourself from the stress of work and take a beach break! Escape to Sandos Playacar, where all you have to worry about is digging your toes into a glorious patch of white sand bathed by the turquoise waters of the Caribbean Sea. Sound good? Then start melting your troubles away with the all inclusive perks housed in this fun-loving Riviera Maya resort.

Take the fiesta to the Caribbean Sea with the All Playa Experience, featuring a themed beach party every day of the week honoring the world's top beaches. If you've been looking for a way to make a splash, plunge into one of the resort's swimming pools before diving into a variety of exciting activities for adventurists of all ages. The Kids Club has supervised games and crafts, while big kids will love the arcade and video games at the Lite Teen Club.

For a fun-filled grownup getaway, book your stay in the Select Club Adults Only section (ages 18+), with its own lagoon-style pool, swim-up bar, exclusive breakfast buffet and access to upgraded amenities.

When you feel hunger pangs, you can chow down with the wide variety of restaurants like the Cupcake Cafe, Chayita Mexican restaurant with made-to-order tacos and burritos, impressive buffets, Mexican cuisine at Gourmex, and so much more. In the evenings, head to the Gran Plaza for cocktails and a show under the stars.

If you indulged a little too much, you have all inclusive access to the resort's hydrotherapy area and fitness center to help you stay trim and toned for the beaches. Need to melt your tension away? Indulge in a massage or a full range of beauty treatments that will leave you relaxed and recharged.

This hotel is All-Inclusive.
Features include:

  • Breakfast, lunch, dinner and snacks, including 24-hour room services
  • Unlimited domestic alcoholic beverages and soft drinks
  • Non-motorized water sports
  • Kid's club and Teen's club
  • Taxes and service charges


DINING

This hotel includes unlimited food and drinks, but some dining restrictions may apply. Please check with the front desk for details.

Festival Grand Buffet
Type: Buffet
Hours: Breakfast - daily, 7am-11am; Lunch - daily, 12:30pm-4pm; Dinner - daily, 6:30pm-11pm
Description: Contemporary buffet featuring a variety of contemporary and international fare.
Dress code: Casual. Shoes/sandals and shirt required. Do not enter wet or wearing only a swimsuit.

Riviera Grand Buffet
Type:
Mexican
Hours: Daily, 7am-11am
Description: Casual Mexican food buffet.
Dress code: Casual. Shoes/sandals and shirt required. Do not enter wet or wearing only a swimsuit.

Iztapalapa
Type: Mediterranean
Hours: Breakfast - daily, 9am-10am; Lunch - daily, noon-5pm
Description: Breakfast and lunch buffets.
Dress code: Casual. Shoes/sandals and shirt required. Do not enter wet or wearing only a swimsuit.

Asiana
Type: Asian
Hours: Daily, 6pm-11pm
Description: Asian favorites. Reservations required.
Dress code: Casual. Shoes/sandals and shirt required. Do not enter wet or wearing only a swimsuit.

Fogo de Janeiro
Type: Brazilian
Hours: Daily, 6pm-11pm
Description: A la carte Brazilian specialties. Reservations are required.
Dress code: Casual. Shoes/sandals and shirt required. Do not enter wet or wearing only a swimsuit.

Le Gourmet
Type: French
Hours: Daily, 6pm-11pm
Description: Elegant a la carte French experience. Adult-only. Reservations are required.
Dress code: Elegant casual. Gentlemen are requested to wear long pants and a collared shirt.

El Gaucho Steakhouse
Type:
Grill
Hours: Daily, 6pm-11pm
Description: Steakhouse and grill. Reservations are required.
Dress code: Casual. Shoes/sandals and shirt required. Do not enter wet or wearing only a swimsuit.

Chayita
Type:
Mexican
Hours: Daily, 11am to midnight
Description: Made-to-order burritos, tacos and salads. Located in the new outdoor Plaza.
Dress code: Casual. Shoes/sandals and shirt required. Do not enter wet or wearing only a swimsuit.

All hours are subject to change.



BARS/NIGHTLIFE

El Agave Blue Bar
Beachside snack bar. Daily, 9am-6pm.

Bagelbar
Beachside bagel bar. Daily, 6pm-11pm.

Bar La Plaza
Daily, 9am-midnight.

Lobby Bar Riviera
Lobby bar. Daily, 8am-midnight.

Swim-up Bar
Pool side bar for Riviera Select Club Adult-only guests. Daily, 9am-6pm.

La Mision
Nightclub for ages 18 and up. Daily, 11pm-2am.

Avenue Sports Bar
Teens club. Daily, 10pm-close.



BEACH

The complex is ideally located on a magnificent white sandy beach, within a short distance from the town of Playa del Carmen and the famous 5th Avenue.

POOLS

Sandos Playacar Beach Resort features 6 pools scattered throughout the complex including 1 exclusively for Select Club Adult-Only guests and 2 for children.

SPORTS/ACTIVITIES

Water

  • Kayaks
  • Boogie boards
  • Snorkeling gear
  • Hobie catamaran
  • Scuba demo
  • Fishing
  • Jet skis
  • Parasailing

Land

  • Tennis court
  • Bicycles

Golf
Guests can tee-off at the 18-hole Grand Coral Golf Club designed by Nick Price. The club offers a club house and exclusive beach club.



INTERNET

Sandos Playacar Beach Resort offers Internet access for an additional charge.

SPA SERVICES

Sandos Playacar Beach Resort includes luxury treatment rooms with indulgent facial & body technology equipment that are sure to leave you feeling relaxed and recharged for an additional charge. Daily, 8am-8pm. Services include:

  • Hydrotherapy
  • Massages
  • Facials


WEDDING SERVICES

Sandos Playacar has personalized attention to make memorable your event, meeting, wedding or conference. Please contact the resort directly for more information.

CHILD CARE

Baby club (2-3 years old), Kid's club (4-12 years old) and Teen's club (13-17 years old) available with a daily activities program. Daily, 10am-10pm. Activities include:
  • Games
  • Children's pool
  • Theater
  • Video games
  • Playground

Babysitting is also available for an additional charge.



ADDITIONAL INFORMATION

Location
Sandos Playacar Beach Resort is located in the exclusive development of Playacar, in front of an ample white sand beach bathed by turquoise waters of the Caribbean.

Check In/Check Out
Check-in: 3:00 pm. Check-out: 12:00 pm
A valid credit card may be required upon check-in for possible incidentals not included in your hotel reservation. Must be 18 or older to check in.

Minimum Stay Requirements
A 5-night minimum stay is required for travel April 13, 2017-April 15, 2017
A 4-night minimum stay is required for travel Dec 24, 2017-Jan 1, 2018 and March 29-March 31, 2017

Holy Week
In observance of Holy Week, some resorts in the Dominican Republic, Mexico, and Costa Rica may put limits on the use of motorized water sports, and loud music.

Spring Break
No student groups under 21 or "Spring Breakers" accepted at this resort year round.

Environmental Levy Fee
The Municipalidad of Solidaridad in the Rivera Maya is one of the most beautiful places in the Mexican Caribbean. Tourism has been instrumental in driving the economic and social development of the region. In an effort to continue to preserve, conserve and beautify the destination, the Municipality of Solidaridad has implemented a small environmental levy on visitors effective September 1, 2017. Hotels will collect 20 Mexican pesos per room per day on check out; the proceeds will be deposited in an environmental trust to fund local projects. The Municipalidad of Solidaridad thanks you for your understanding and support of this worthwhile endeavor. Thank you and enjoy your visit.



All hours, fees, amenities, information and services are subject to change without notice.
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Room 1 Details:
  • Standard Room - Beach Family Section
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5 days, 4 nights
Travel Dates 4/2 - 5/12
Starting at $579 was $979
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Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

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5 days, 4 nights
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Starting at $799 was $1209
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Starting at $749 was $1209
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