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Sandos Playacar Beach Resort

Mexico - Riviera Maya

Our Rating
1-800-880-2177
4 Nights with Air from $569 All-Inclusive
Info Customer Reviews Questions & Answers

Free yourself from the stress of work and take a beach break! Escape to Sandos Playacar, where all you have to worry abo ... More

Customer Rating 255 Reviews
Value
 
4.2
Service
 
4.2
Beaches & Pools
 
4.4
Dining Options
 
3.9
Room Comfort
 
3.8
4.1 out of 5
"We had the best time staying at sandos playacar resort and spa and we were so pleased with everything that had made our trip so wonderfull. beaches well very nice and nice weather all around our stay. ..." – skhan1961
235 out of 285 (82%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
4.2
Service
 
4.2
Beaches & Pools
 
4.4
Dining Options
 
3.9
Room Comfort
 
3.8
4.1 out of 5
"We had the best time staying at sandos playacar resort and spa and we were so pleased with everything that had made our trip so wonderfull. beaches well very nice and nice weather all around our stay. ..." – skhan1961
235 out of 285 (82%) customers would recommend this product to a friend.
Gorgeous beach! Adult pool Adult room Beach Cheers from Sandos Playacar Beautiful Cozumel one day a the beach, had a malibu beach theme Beautiful beach Taco truck Broken patio door lock Beautiful beach! Rib eye at the Steakhouse This is my mom Granny Cat and she is 85 years old she had a blast didn’t want come home beautiful views Beautiful beach! Broken patio door lock Adult only pool We’re riding the Falmingo in the adult pool Room in Adult only area Seafood paella which was a bit watery Spa areas our room Lookiing into the resort from the beach Lobby
All Customer Reviews
1-4 of 255 reviews. Sort by
November 7, 2018
Stay away

Worst vacation ever!Once we arrived from the airport, the room was no ready. Has to sit in the lobby for 5 hours waiting. The air conditioner in the room barely worked. Therefore, the room was hot and very humid. The bedding seamed to stay damp like it was not fully dried from the laundry.The switch on the ceiling fan was broken, so it had one speed only.. slow. The jetted tub in the room apparently never had the system cleaned. We used it the first night and when it emptied, there was black oily scum left behind. There were two of us in the room. The only left clean towels for one. Had to call housekeeping daily to get more towels. The coffee in the room was never refilled after day 1. We tried the buffet and restaurants. The food was always cold. Very disappointing. The last day we were there, it rained some. When going to breakfast, the walkways were wet. I slipped, fell on my face. Cut my lip and forehead. By landing face down, I fractured my right wrist. I spent most of that day at the ER at a local hospital. That trip was $625. An accident report was made out by their lifeguard.. No concern from the resort to inquire about ER visit. We left there feeling the only concern from the resort was to make sure any charges made were paid the day before leaving. We will go back to Playa del Carmen, but will stay away from this place. Hopefully Cheap Caribbean will share our review with the resort.


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Overall Rating: 1
Value
 
1.0
Service
 
1.0
Beaches & Pools
 
2.0
Dining Options
 
1.0
Room Comfort
 
1.0
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From: Texas
Age: Over 65
Travel: 3-6 trips/year

October 23, 2018
Incredible resort, great value!

We went for our honeymoon and had an amazing experience. We ate like kings and were treated like royalty. Food, accommodation, entertainment , service, transportation, and all other important factors were all on point and exceeded expectations. This was our first all-inclusive experience so didnt have much to compare to but it was great! I recommend! Just be sure to book the transportation to and from airport because that made it easier and safer. We felt like this trip was a steal for what we got! Thanks Sandos! We want to come back already...


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Abilene, TX
Age: 25-34

October 15, 2018
some great some not so great

Overall loved my stay at Sandos. Do not go if you are vegan. Not many food options unless you do the buffet for breakfast lunch and dinner. (I told multiple staff and workers about my food allergy and not one could help me find any vegan options at restaurants. People (not workers) at the resort are rude, and overweight disrespectful people. Don't pay extra for the adults only area, way too far from the beach. Beach is BEAUTIFUL and drinks are amazing.


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Overall Rating: 4
Value
 
4.0
Service
 
3.0
Beaches & Pools
 
5.0
Dining Options
 
1.0
Room Comfort
 
2.0
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From: Minnesota
Age: 35-44
Travel: 7+ trips/year

October 11, 2018
too good to pass

to far to walk to the beach. Floors are very slick when wet. We fell.


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Overall Rating: 4
Value
 
5.0
Service
 
4.0
Beaches & Pools
 
4.0
Dining Options
 
3.0
Room Comfort
 
4.0
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From: Texas
Age: 55-64
Travel: 1-2 trips/year

Room Information

A stay by the beach, family rooms, 16-room villas with private pools, an adults only getaway... what are you in the mood for? Sandos Playacar Beach Resort features 819 spacious guestrooms with different sections to choose from, each with air conditioning, satellite TV, minibar, ceiling fans, large bathrooms and a balcony or terrace.

Room Details

Riviera Family King Junior Suite (Available beginning...
Hotel/Studio Unit Details

Riviera Family Queen Junior Suite (Available beginning...
Hotel/Studio Unit Details

Standard Room - Beach Family Section (Available until...
Hotel/Studio Unit Details

Select Superior - Select Club Adults Only Section...
Hotel/Studio Unit Details

Riviera Junior Suite - Riviera Family Section (Available...
Hotel/Studio Unit Details

Select Club Junior Suite - Select Club Adults-Only...
Hotel/Studio Unit Details

Hacienda Junior Suite - Hacienda Family Section
Hotel/Studio Unit Details

Select Club Ocean Front - Select Club Adults Only Section...
Hotel/Studio Unit Details

What's to Love

The All Playa Experience has themed beach parties every day of the week, with music, food and games that get downright competitive! Oh, and the beach is to die for.
 

What We'd Change

I found in order for me to get my favorite beach chair every day, I had to go to the beach at 6:30 to get the best seats (as I love lounging on the beach!)

 

Why You Should Go

Sandos Playacar Beach Resort is all about a fun social vibe. Beach parties, Kids Club, Teen Club, night shows, adults only section with swim-up bar - it's time to play.

Available Amenities

  • Car Rental Available
  • Beach
  • Cable/Satellite TV
  • Babysitting/Child Care ($)
  • Concierge Services
  • Cribs Available on Request
  • Currency Exchange
  • Daily Maid Service
  • Dive Shop
  • Fitness/Exercise Room
  • Gift Shop
  • Kayaks
  • Kids Club
  • Laundry Services ($)
  • Lounge Chairs/Umbrellas
  • Nightly Entertainment
  • Playground
  • Roll-Away Bed (on request)
  • Snorkeling
  • Swimming Pool(s)
  • Tennis Court(s)
  • Sailing
  • Aerobics
  • 24 Hour Front Desk
  • 24 Hour All-Inclusive
  • Sauna
  • Parking
  • Safe Deposit Box
  • Medical Services ($)
  • Nightclub/Disco
  • Bicycle Rental
  • 5 Bars/Lounges
  • Porter/Bellhop
  • 10 Restaurants
  • Elevators
  • Beach Towels
  • Spa Services ($)
  • Handicap Room Available
  • Wedding Services ($)
  • 24 Hour Room Service
  • Watersports Center
  • Wireless Internet
  • Swim-Up Bar


Nearby Excursions & Attractions

  • Beach
  • Deep-Sea Fishing
  • Dining
  • Dive Shop(s)
  • Golf Course(s)
  • Helicopter/Airplane Rides
  • Jet Ski Rentals
  • Marina
  • Mayan Ruins
  • Medical Facilities
  • Motor Boat Rentals
  • Parasailing
  • Scooter/Moped Rental
  • Scuba Diving
  • Shopping
  • Snorkeling
  • Water-Skiing

Map of Local Area

Here you will find an abundance of possibilities, something for every person of any age, for every type of vacation, for every budget and every activity.

Sandos Playacar Beach Resort

Paseo Xaman-Ha Manzana 1, Lote 1, Fracc. Playacar, Playa del Carmen, Quintana Roo, 77710 Mexico

011-52-984-877-40-40

Hotel Description

Sandos Playacar Beach Resort: The All-Inclusive Beach Life

Free yourself from the stress of work and take a beach break! Escape to Sandos Playacar, where all you have to worry about is digging your toes into a glorious patch of white sand bathed by the turquoise waters of the Caribbean Sea. Sound good? Then start melting your troubles away with the all inclusive perks housed in this fun-loving Riviera Maya resort.

Take the fiesta to the Caribbean Sea with the All Playa Experience, featuring a themed beach party every day of the week honoring the world's top beaches. If you've been looking for a way to make a splash, plunge into one of the resort's swimming pools before diving into a variety of exciting activities for adventurists of all ages. The Kids Club has supervised games and crafts, while big kids will love the arcade and video games at the Lite Teen Club.

For a fun-filled grownup getaway, book your stay in the Select Club Adults Only section (ages 18+), with its own lagoon-style pool, swim-up bar, exclusive breakfast buffet and access to upgraded amenities.

When you feel hunger pangs, you can chow down with the wide variety of restaurants like the Cupcake Cafe, Chayita Mexican restaurant with made-to-order tacos and burritos, impressive buffets, Mexican cuisine at Gourmex, and so much more. In the evenings, head to the Gran Plaza for cocktails and a show under the stars.

If you indulged a little too much, you have all inclusive access to the resort's hydrotherapy area and fitness center to help you stay trim and toned for the beaches. Need to melt your tension away? Indulge in a massage or a full range of beauty treatments that will leave you relaxed and recharged.

This hotel is All-Inclusive.
Features include:

  • Breakfast, lunch, dinner and snacks, including 24-hour room services
  • Unlimited domestic alcoholic beverages and soft drinks
  • Non-motorized water sports
  • Kid's club and Teen's club
  • Taxes and service charges


DINING

This hotel includes unlimited food and drinks, but some dining restrictions may apply. Please check with the front desk for details.

Festival Grand Buffet
Type: Buffet
Hours: Breakfast - daily, 7am-11am; Lunch - daily, 12:30pm-4pm; Dinner - daily, 6:30pm-11pm
Description: Contemporary buffet featuring a variety of contemporary and international fare.
Dress code: Casual. Shoes/sandals and shirt required. Do not enter wet or wearing only a swimsuit.

Riviera Grand Buffet
Type:
Mexican
Hours: Daily, 7am-11am
Description: Casual Mexican food buffet.
Dress code: Casual. Shoes/sandals and shirt required. Do not enter wet or wearing only a swimsuit.

Iztapalapa
Type: Mediterranean
Hours: Breakfast - daily, 9am-10am; Lunch - daily, noon-5pm
Description: Breakfast and lunch buffets.
Dress code: Casual. Shoes/sandals and shirt required. Do not enter wet or wearing only a swimsuit.

Asiana
Type: Asian
Hours: Daily, 6pm-11pm
Description: Asian favorites. Reservations required.
Dress code: Casual. Shoes/sandals and shirt required. Do not enter wet or wearing only a swimsuit.

Fogo de Janeiro
Type: Brazilian
Hours: Daily, 6pm-11pm
Description: A la carte Brazilian specialties. Reservations are required.
Dress code: Casual. Shoes/sandals and shirt required. Do not enter wet or wearing only a swimsuit.

Le Gourmet
Type: French
Hours: Daily, 6pm-11pm
Description: Elegant a la carte French experience. Adult-only. Reservations are required.
Dress code: Elegant casual. Gentlemen are requested to wear long pants and a collared shirt.

El Gaucho Steakhouse
Type:
Grill
Hours: Daily, 6pm-11pm
Description: Steakhouse and grill. Reservations are required.
Dress code: Casual. Shoes/sandals and shirt required. Do not enter wet or wearing only a swimsuit.

Chayita
Type:
Mexican
Hours: Daily, 11am to midnight
Description: Made-to-order burritos, tacos and salads. Located in the new outdoor Plaza.
Dress code: Casual. Shoes/sandals and shirt required. Do not enter wet or wearing only a swimsuit.

II Piemonte
Type:
Italian
Hours: Daily, 6pm-11pm
Description: Dine on delicious a la carte Italian cuisine.

Gourmex Mexican Cuisine
Type:
Mexican
Hours: Daily, 6pm-11pm
Description: Dine on delicious a la carte Mexican cuisine.

Cupcake Cafe
Type:
Dessert
Hours: Daily, 8am-midnight
Description: Snack on delicious dessert favorites.

All hours are subject to change.



BARS/NIGHTLIFE

El Agave Blue Bar
Beachside snack bar. Daily, 9am-6pm.

Bagelbar
Beachside bagel bar. Daily, 6pm-11pm.

Bar La Plaza
Daily, 9am-midnight.

Lobby Bar Riviera
Lobby bar. Daily, 8am-midnight.

Swim-up Bar
Pool side bar for Riviera Select Club Adult-only guests. Daily, 9am-6pm.

La Mision
Nightclub for ages 18 and up. Daily, 11pm-2am.

Avenue Sports Bar
Teens club. Daily, 10pm-close.



BEACH

The complex is ideally located on a magnificent white sandy beach, within a short distance from the town of Playa del Carmen and the famous 5th Avenue.

POOLS

Sandos Playacar Beach Resort features 6 pools scattered throughout the complex including 1 exclusively for Select Club Adult-Only guests and 2 for children.

SPORTS/ACTIVITIES

Water

  • Kayaks
  • Boogie boards
  • Snorkeling gear
  • Hobie catamaran
  • Scuba demo
  • Fishing
  • Jet skis
  • Parasailing

Land

  • Tennis court
  • Bicycles

Golf
Guests can tee-off at the 18-hole Grand Coral Golf Club designed by Nick Price. The club offers a club house and exclusive beach club.



INTERNET

Sandos Playacar Beach Resort offers Internet access for an additional charge.

SPA SERVICES

Sandos Playacar Beach Resort includes luxury treatment rooms with indulgent facial & body technology equipment that are sure to leave you feeling relaxed and recharged for an additional charge. Daily, 8am-8pm. Services include:

  • Hydrotherapy
  • Massages
  • Facials


WEDDING SERVICES

Sandos Playacar has personalized attention to make memorable your event, meeting, wedding or conference. Please contact the resort directly for more information.

CHILD CARE

Baby club (2-3 years old), Kid's club (4-12 years old) and Teen's club (13-17 years old) available with a daily activities program. Daily, 10am-10pm. Activities include:
  • Games
  • Children's pool
  • Theater
  • Video games
  • Playground

Babysitting is also available for an additional charge.



ADDITIONAL INFORMATION

Location
Sandos Playacar Beach Resort is located in the exclusive development of Playacar, in front of an ample white sand beach bathed by turquoise waters of the Caribbean.

Check In/Check Out
Check-in: 3:00 pm. Check-out: 12:00 pm
A valid credit card may be required upon check-in for possible incidentals not included in your hotel reservation. Must be 18 or older to check in.

Holy Week
In observance of Holy Week, some resorts in the Dominican Republic, Mexico, and Costa Rica may put limits on the use of motorized water sports, and loud music.

Spring Break
No student groups under 21 or "Spring Breakers" accepted at this resort year round.

Environmental Levy Fee
The Municipalidad of Solidaridad in the Rivera Maya is one of the most beautiful places in the Mexican Caribbean. Tourism has been instrumental in driving the economic and social development of the region. In an effort to continue to preserve, conserve and beautify the destination, the Municipality of Solidaridad has implemented a small environmental levy on visitors effective September 1, 2017. Hotels will collect 20 Mexican pesos per room per day on check out; the proceeds will be deposited in an environmental trust to fund local projects. The Municipalidad of Solidaridad thanks you for your understanding and support of this worthwhile endeavor. Thank you and enjoy your visit.



All hours, fees, amenities, information and services are subject to change without notice.
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Family Section More
5 days, 4 nights
Travel Dates 11/15 - 12/14
Starting at $569 was $799
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

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Family King Jr Suite More
6 days, 5 nights
Travel Dates 1/6 - 4/12
Starting at $889 was $1239
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

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Family Jr Suite More
5 days, 4 nights
Travel Dates 2/1 - 2/28
Starting at $829 was $1149
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

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