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Sandos Playacar Beach Resort

Mexico - Riviera Maya

Our Rating
3 Nights with Air from $509 All-Inclusive
Info Customer Reviews Questions & Answers

Free yourself from the stress of work and take a beach break! Escape to Sandos Playacar, where all you have to worry abo ... More

Customer Rating 179 Reviews
Value
 
4.2
Service
 
4.3
Beaches & Pools
 
4.6
Dining Options
 
3.9
Room Comfort
 
3.9
4.2 out of 5
"We had the best time staying at sandos playacar resort and spa and we were so pleased with everything that had made our trip so wonderfull. beaches well very nice and nice weather all around our stay. ..." – skhan1961
170 out of 202 (84%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
4.2
Service
 
4.3
Beaches & Pools
 
4.6
Dining Options
 
3.9
Room Comfort
 
3.9
4.2 out of 5
"We had the best time staying at sandos playacar resort and spa and we were so pleased with everything that had made our trip so wonderfull. beaches well very nice and nice weather all around our stay. ..." – skhan1961
170 out of 202 (84%) customers would recommend this product to a friend.
Gorgeous beach! Lobby Beach Broken patio door lock Adult pool Adult only pool Lookiing into the resort from the beach Broken patio door lock Beautiful beach! Adult room Beautiful beach! Cheers from Sandos Playacar Rib eye at the Steakhouse Beautiful beach
All Customer Reviews
1-4 of 179 reviews. Sort by
September 17, 2017
BEST RESORT I've been too!

My trip was short, only 3 nights but it was AMAZING! Everything about this trip was excellent, transportation was on time, hotel was HUGE and gorgeous. My room was right next to the pool and beach ,less that 2mins away. All the staff members I encountered were extremely nice and always greeted my friend and I. Everywhere we walked a staff member said "hello". It was amazing and strange (I'm from New York so those who know, were not use that type hospitality lol). Food was great and although breakfast was kinda of the same, lunch and dinner switched around a little bit. Regardless, the main dining hall had a HUGE selection of good, so you would be able to find something that suits you. I also love the excursions packages they offered at the hotel site. This resort is EXTREMELY organized, when booking an excursion or transportation to the hotel it was done through our representative from the transportation company we booked our trip with thru this site. We booked with Mayan adventures. It was excursion to see Tulum and our tour guide was awesome! My friend and I will DEFINITELY be going back to playa de car and booking with this resort again for a longer stay! It was my friend's first time doing an all exclusive trip and she was impressed. We had an amazing time! HIGHLY RECOMMEND!


0 of 0 found this helpful
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Overall Rating: 5
Value
 
4.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
4.0
Room Comfort
 
4.0
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From: New York
Age: 25-34

September 7, 2017

Recommend to all people that want to relax and not worry about anything excellent, food, beautiful water, sand and service.


0 of 0 found this helpful
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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Utica, Mi
Age: 25-34
Travel: 1-2 trips/year

August 23, 2017
Somewhat dissapointed

We had a great time and every person we encountered at Sandos Playacar was extremely nice and courteous, however , in comparison to other resorts we have stayed at i the past few years, we were somewhat disappointed. We had the all inclusive passage which entitled us to the "blue bracelet" ,which come to find out limited us to only a small handful of restaurant options ,which were nothing to write home about. Now we were informed we could upgrade for extra per person and be entitled to enter the other restaurants and bars, but were made to feel like second class citizens if not. Had no problems what soever with any of the alcohol,which I know many are skeptical of as of late, all drinks were great and safe!! WE will defiantly book through Cheap Caribbean again but not to stay at Sandos Playacar in future. It was our 2 older children first experience at an all inclusive resort in Mexico and for their sake I was very disappointed for them. They also called us 3 times ,waking us twice, to try and get us to do a time share tour on the property,that was a turn off as well. Thank you to Cheap Caribbean though!!! Everything you guys told us and handled was great and we will definitely book with you guys again!!!


3 of 3 found this helpful
Was this helpful? Yes No
Overall Rating: 2
Value
 
2.0
Service
 
3.0
Beaches & Pools
 
2.0
Dining Options
 
2.0
Room Comfort
 
4.0
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From: Dallas,Texas
Age: 45-54
Travel: 1-2 trips/year

August 6, 2017
review

We were in the Adult Only section. Pretty good distance to the beach. Our room overlooked the pool. The music was so loud during the day you couldn't take a nap if you wanted to. The food was okay...not the best we've had on our many visits to Playa. 3 out of 4 of us did get sick....don't know the culprit....but I've never gotten sick going to Playa before. Elizabeth, waitress in the adult side restaurant....she was excellent and very personable. The majority of the wait staff were very nice and helpful. Our room was nice....the bed was not....might as well as slept on the floor. Would I go back to this resort....probably not.


1 of 1 found this helpful
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Overall Rating: 3
Value
 
3.0
Service
 
4.0
Beaches & Pools
 
4.0
Dining Options
 
2.0
Room Comfort
 
3.0
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From: TX
Age: 55-64
Travel: 1-2 trips/year

Room Information

A stay by the beach, family rooms, 16-room villas with private pools, an adults only getaway... what are you in the mood for? Sandos Playacar Beach Resort features 819 spacious guestrooms with different sections to choose from, each with air conditioning, satellite TV, minibar, ceiling fans, large bathrooms and a balcony or terrace.

Room Details

Standard Room - Beach Family Section
Hotel/Studio Unit Details

Riviera Junior Suite - Riviera Family Section
Hotel/Studio Unit Details

Select Club Junior Suite - Select Club Adults-Only Section
Hotel/Studio Unit Details

Hacienda Junior Suite - Hacienda Family Section...
Hotel/Studio Unit Details

What's to Love

The All Playa Experience has themed beach parties every day of the week, with music, food and games that get downright competitive! Oh, and the beach is to die for.
 

What We'd Change

I found in order for me to get my favorite beach chair every day, I had to go to the beach at 6:30 to get the best seats (as I love lounging on the beach!)

 

Why You Should Go

Sandos Playacar Beach Resort is all about a fun social vibe. Beach parties, Kids Club, Teen Club, night shows, adults only section with swim-up bar - it's time to play.

Available Amenities

  • Car Rental Available
  • Beach
  • Cable/Satellite TV
  • Babysitting/Child Care ($)
  • Concierge Services
  • Conference Facilities ($)
  • Cribs Available on Request
  • Currency Exchange
  • Daily Maid Service
  • Dive Shop
  • Fitness/Exercise Room
  • Gift Shop
  • Kayaks
  • Kids Club
  • Laundry Services ($)
  • Lounge Chairs/Umbrellas
  • Nightly Entertainment
  • Playground
  • Roll-Away Bed (on request)
  • Snorkeling
  • Internet Access ($)
  • Swimming Pool(s)
  • Tennis Court(s)
  • Sailing
  • Aerobics
  • 24 Hour Front Desk
  • 24 Hour All-Inclusive
  • Sauna
  • Parking
  • Safe Deposit Box
  • Medical Services ($)
  • Nightclub/Disco
  • Bicycle Rental
  • Non-Smoking Rooms (on request)
  • 5 Bars/Lounges
  • 8 Restaurants
  • Porter/Bellhop
  • Elevators
  • Beach Towels
  • Spa Services ($)
  • Handicap Room Available
  • Wedding Services ($)
  • 24 Hour Room Service
  • Watersports Center
  • Swim-Up Bar


Nearby Excursions & Attractions

  • Beach
  • Deep-Sea Fishing
  • Dining
  • Dive Shop(s)
  • Golf Course(s)
  • Helicopter/Airplane Rides
  • Jet Ski Rentals
  • Marina
  • Mayan Ruins
  • Medical Facilities
  • Motor Boat Rentals
  • Parasailing
  • Scooter/Moped Rental
  • Scuba Diving
  • Shopping
  • Snorkeling
  • Water-Skiing

Map of Local Area

Here you will find an abundance of possibilities, something for every person of any age, for every type of vacation, for every budget and every activity.

Sandos Playacar Beach Resort

Paseo Xaman-Ha Manzana 1, Lote 1, Fracc. Playacar, Playa del Carmen, Quintana Roo, 77710 Mexico

011-52-984-877-40-40

Hotel Description

Sandos Playacar Beach Resort: The All-Inclusive Beach Life

Free yourself from the stress of work and take a beach break! Escape to Sandos Playacar, where all you have to worry about is digging your toes into a glorious patch of white sand bathed by the turquoise waters of the Caribbean Sea. Sound good? Then start melting your troubles away with the all inclusive perks housed in this fun-loving Riviera Maya resort.

Take the fiesta to the Caribbean Sea with the All Playa Experience, featuring a themed beach party every day of the week honoring the world's top beaches. If you've been looking for a way to make a splash, plunge into one of the resort's swimming pools before diving into a variety of exciting activities for adventurists of all ages. The Kids Club has supervised games and crafts, while big kids will love the arcade and video games at the Lite Teen Club.

For a fun-filled grownup getaway, book your stay in the Select Club Adults Only section (ages 18+), with its own lagoon-style pool, swim-up bar, exclusive breakfast buffet and access to upgraded amenities.

When you feel hunger pangs, you can chow down with the wide variety of restaurants like the Cupcake Cafe, Chayita Mexican restaurant with made-to-order tacos and burritos, impressive buffets, Mexican cuisine at Gourmex, and so much more. In the evenings, head to the Gran Plaza for cocktails and a show under the stars.

If you indulged a little too much, you have all inclusive access to the resort's hydrotherapy area and fitness center to help you stay trim and toned for the beaches. Need to melt your tension away? Indulge in a massage or a full range of beauty treatments that will leave you relaxed and recharged.

This hotel is All-Inclusive.
Features include:

  • Breakfast, lunch, dinner and snacks, including 24-hour room services
  • Unlimited domestic alcoholic beverages and soft drinks
  • Non-motorized water sports
  • Kid's club and Teen's club
  • Taxes and service charges


DINING

This hotel includes unlimited food and drinks, but some dining restrictions may apply. Please check with the front desk for details.

Festival Grand Buffet
Type: Buffet
Hours: Breakfast - daily, 7am-11am; Lunch - daily, 12:30pm-4pm; Dinner - daily, 6:30pm-11pm
Description: Contemporary buffet featuring a variety of contemporary and international fare.
Dress code: Casual. Shoes/sandals and shirt required. Do not enter wet or wearing only a swimsuit.

Riviera Grand Buffet
Type:
Mexican
Hours: Daily, 7am-11am
Description: Casual Mexican food buffet.
Dress code: Casual. Shoes/sandals and shirt required. Do not enter wet or wearing only a swimsuit.

Iztapalapa
Type: Mediterranean
Hours: Breakfast - daily, 9am-10am; Lunch - daily, noon-5pm
Description: Breakfast and lunch buffets.
Dress code: Casual. Shoes/sandals and shirt required. Do not enter wet or wearing only a swimsuit.

Asiana
Type: Asian
Hours: Daily, 6pm-11pm
Description: Asian favorites. Reservations required.
Dress code: Casual. Shoes/sandals and shirt required. Do not enter wet or wearing only a swimsuit.

Fogo de Janeiro
Type: Brazilian
Hours: Daily, 6pm-11pm
Description: A la carte Brazilian specialties. Reservations are required.
Dress code: Casual. Shoes/sandals and shirt required. Do not enter wet or wearing only a swimsuit.

Le Gourmet
Type: French
Hours: Daily, 6pm-11pm
Description: Elegant a la carte French experience. Adult-only. Reservations are required.
Dress code: Elegant casual. Gentlemen are requested to wear long pants and a collared shirt.

El Gaucho Steakhouse
Type:
Grill
Hours: Daily, 6pm-11pm
Description: Steakhouse and grill. Reservations are required.
Dress code: Casual. Shoes/sandals and shirt required. Do not enter wet or wearing only a swimsuit.

Chayita
Type:
Mexican
Hours: Daily, 11am to midnight
Description: Made-to-order burritos, tacos and salads. Located in the new outdoor Plaza.
Dress code: Casual. Shoes/sandals and shirt required. Do not enter wet or wearing only a swimsuit.

All hours are subject to change.



BARS/NIGHTLIFE

El Agave Blue Bar
Beachside snack bar. Daily, 9am-6pm.

Bagelbar
Beachside bagel bar. Daily, 6pm-11pm.

Bar La Plaza
Daily, 9am-midnight.

Lobby Bar Riviera
Lobby bar. Daily, 8am-midnight.

Swim-up Bar
Pool side bar for Riviera Select Club Adult-only guests. Daily, 9am-6pm.

La Mision
Nightclub for ages 18 and up. Daily, 11pm-2am.

Avenue Sports Bar
Teens club. Daily, 10pm-close.



BEACH

The complex is ideally located on a magnificent white sandy beach, within a short distance from the town of Playa del Carmen and the famous 5th Avenue.

POOLS

Sandos Playacar Beach Resort features 6 pools scattered throughout the complex including 1 exclusively for Select Club Adult-Only guests and 2 for children.

SPORTS/ACTIVITIES

Water

  • Kayaks
  • Boogie boards
  • Snorkeling gear
  • Hobie catamaran
  • Scuba demo
  • Fishing
  • Jet skis
  • Parasailing

Land

  • Tennis court
  • Bicycles

Golf
Guests can tee-off at the 18-hole Grand Coral Golf Club designed by Nick Price. The club offers a club house and exclusive beach club.



INTERNET

Sandos Playacar Beach Resort offers Internet access for an additional charge.

SPA SERVICES

Sandos Playacar Beach Resort includes luxury treatment rooms with indulgent facial & body technology equipment that are sure to leave you feeling relaxed and recharged for an additional charge. Daily, 8am-8pm. Services include:

  • Hydrotherapy
  • Massages
  • Facials


WEDDING SERVICES

Sandos Playacar has personalized attention to make memorable your event, meeting, wedding or conference. Please contact the resort directly for more information.

CHILD CARE

Baby club (2-3 years old), Kid's club (4-12 years old) and Teen's club (13-17 years old) available with a daily activities program. Daily, 10am-10pm. Activities include:
  • Games
  • Children's pool
  • Theater
  • Video games
  • Playground

Babysitting is also available for an additional charge.



ADDITIONAL INFORMATION

Location
Sandos Playacar Beach Resort is located in the exclusive development of Playacar, in front of an ample white sand beach bathed by turquoise waters of the Caribbean.

Check In/Check Out
Check-in: 3:00 pm. Check-out: 12:00 pm
A valid credit card may be required upon check-in for possible incidentals not included in your hotel reservation. Must be 18 or older to check in.

Minimum Stay Requirements
A 5-night minimum stay is required for travel April 13, 2017-April 15, 2017
A 4-night minimum stay is required for travel Dec 24, 2017-Jan 1, 2018 and March 29-March 31, 2017

Holy Week
In observance of Holy Week, some resorts in the Dominican Republic, Mexico, and Costa Rica may put limits on the use of motorized water sports, and loud music.

Spring Break
No student groups under 21 or "Spring Breakers" accepted at this resort year round.

Environmental Levy Fee
The Municipalidad of Solidaridad in the Rivera Maya is one of the most beautiful places in the Mexican Caribbean. Tourism has been instrumental in driving the economic and social development of the region. In an effort to continue to preserve, conserve and beautify the destination, the Municipality of Solidaridad has implemented a small environmental levy on visitors effective September 1, 2017. Hotels will collect 20 Mexican pesos per room per day on check out; the proceeds will be deposited in an environmental trust to fund local projects. The Municipalidad of Solidaridad thanks you for your understanding and support of this worthwhile endeavor. Thank you and enjoy your visit.



All hours, fees, amenities, information and services are subject to change without notice.
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Travel Dates 10/31 - 11/22
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