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From the pristine beach only 10 feet away to a trendy new rooftop bar, San Juan Water and Beach Club Hotel captures the
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From the pristine beach only 10 feet away to a trendy new rooftop bar, San Juan Water and Beach Club Hotel captures the attention of hip travelers. With recent $2.5m renovation, this boutique hotel in the upscale Isla Verde area of San Juan is exceptional, with award-winning decor and first-class service in an intimate environment.
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"If - -like me -- your idea of the perfect island vacation is to stay in a small, chic hotel with fabulous staff, fabulous food and phenomenal ocean views, this is the hotel for you. From what I underst..." – Elegancia
62 out of 72 (86%) customers would recommend this product to a friend.Read All Reviews
Customer Rating
Value
4.1
Service
4.4
Beaches & Pools
4.0
Dining Options
3.3
Room Comfort
3.9
"If - -like me -- your idea of the perfect island vacation is to stay in a small, chic hotel with fabulous staff, fabulous food and phenomenal ocean views, this is the hotel for you. From what I underst..." – Elegancia
62 out of 72 (86%) customers would recommend this product to a friend.
All Customer Reviews
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January 3, 2017
I fell in love with Puerto Rico
From every detail to booking, flying arrival, and return, everything was perfect! Customer service was phenomenal and location was spectacular. Transportation was early and ready to go at exact time and location for pick up and drop off . Staff at the resort were extremely pleasant and helpful. I had to print off paper work for a class online and the staff made sure I was able to print all of the copies I needed! The amenities were beyond amazing and the best part of the resorts was the blue lighting inside! Excelent view, excellent food and nearby bars and restaurants within walking distance. My room was always kept neat every morning. My house keeper Maria, wrote a note on my whiteboard every warning after cleaning room and it smelled great! Bathroom was extra clean all with fresh linenons and refrigerator was always stocked.Best trip thus far!
I seriously, seriously, SERIOUSLY, cannot explain how much I loved this place! Juan, Mio, Ms. Verna, and all of the staff were amazing. The room was clean and beautifully blue. We had room service that was amazing and fast. Our Ocean View Room on the 5th floor (502) was the shiz! I opened my eyes in the morning and literally seen nothing but ocean and sky blue. Wave crashing up on the shore. I swear it was amazing. The drinks at Mist (the rooftop bar) were great. The reason I gave the dining a 3 is because it was a very extremely limited menu but it tasted very good. The scenery, and the decor were just perfection. I love love loved it and I swear I'll be back for sure before this year ends!!!!
The hotel staff are wonderful for the most part. Only once or twice did I feel like the concierge only show up to work out of obligation. Housekeeping come late. Ours after 6pm. 3 times we were cramped into an elevator with a service cart. Once the cart carried alcohol to another floor. The second time was with a person who was probably maintanece carting paint and painting supplies, and the 3rd was just an empty cart. It's not a big deal except the elevator and the cart are almost the same size. Our room was less than desirable, however not bad enough to eat the $1000.00 reservation. There was mold on the windows and bathroom tile. On Wednesday during our stay we were "pushed out" buy visiting cruise passengers. It was like they were more important than standard paying hotel guest. The pool is small, approx 20x10 or so and the pool deck only accommodates 6. Why care about the pool when you're at the beach? The water is nasty and the beach was unkept. The roof top lounge was very nice. This hotel is not grouped "with" the other hotels, it's about 6 blocks down in an area where gang painted buildings are the norm. And during our stay, this hotel did not keep the area of the "secluded" beach clean. There was a lot of litter. If you are looking for an 80's Miami Vice feel, the decor here is something you'll like. However, there isn't much close by. Don't waste money on the "transportation" the cab ride was $16 or so vs $80 via the package add on.
Good:
- Located on a beach
- Clean
- Staff is very friendly and helpful
- Close to stores and restaurants
Not so good:
- Overpriced both the hotel and the restaurant
- Rooms are clean but small and not very convenient
- There is no fresh-water showers on the beach
-There is no public restrooms on the beach. Residents of the hotel can use hotel facilities but the beach is public and there are other people on the beach. I suspect that lack of restrooms affects the urine level in the sea water
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Can you answer these questions?
12 questions, 64 answers.
When will the rooftop pool at San Juan Water & Beach Club Hotel be open again? June?8 answers
6 years, 75 months ago
sophia
We contacted the resort inquiring when the rooftop pool will reopen. Unfortunately, they were unable to give an anticipated date.
MariaCC
i don't know I was their a week ago and it still was not open.
sumintra
I just stayed there and the staff told me the end of this month it would be finished.
Mist
The rooftop pool is now open (February 2012).
reganomics18
We didn't even try to swim in the pool, but it sure looked open to me. It's a small pool but a glorious one -- unimpeded views of the coastline on three sides.
Elegancia
It's open now
Cask
It was open last week when we were there (Sept 2013)
JJWB
its open now.
NikonAari
what is the best beach for snorkling in Puerto Rico?4 answers
5 years, 70 months ago
s
According to www.snorkeling.info, the San Juan area offers some snorkeling opportunities, but not of the same quality of the eastern and southern coast, or the outlying islands. The choppy waters of the Atlantic can make snorkeling a much trickier (and more dangerous) activity - as always, be careful when you head into the water and be aware of your surroundings. DIY snorkeling can be found near the San Juan bay marina (near the Caribe Hilton), and the nearby beaches of Luquillo and Isla Verde frequently have kiosks where you can rent equipment. Snorkeling on Condado beach can be dangerous due to the conditions, try the area near the Condado Plaza hotel for some calmer waters. Many San Juan hotels offer Snorkeling excursions that leave from the hotels and head to the calmer waters off Fajardo, about a one hour drive.
MariaCC
We didn't have time to go snorkeling in Puerto Rico, but the hotel has a toll-free number, and I am sure they would offer you great advice. There's also a company called Natural Wonders (we didn't use them but we ran into them when we were touring the rainforest, El Junque). They seemed to know everything about Puerto Rico's "natural side" and on the day we ran into them, they were being filmed by CNN...;I'm sure you can Google them...
Elegancia
get with the people downstairs at the front desk. I went snorkling on a little cruise. they will pick you up and bring you back to the hotel. WHATEVER bechs that was, it was FUN!
longdonglee3000
not Isla Verde. Google that for tours.
NikonAari
Is close proximity of an airport disruptive in terms of noise?11 answers
I just found out that water and beach club hotel is less than 5 minutes away from the international airport. Obviously I do not want to be woken up in the middle of the night by the sound of a descending plane. could anyone please let me know how loud does it get on a of scale 1 to 10?
Thank you so much,
MG
5 years, 65 months ago
New York, ny
We have never received any complaints from our clients regarding noise due to the distance of the airport.
MariaCC
Hi New York. I am super-sensitive to noise and I just last week stayed at this hotel. Our room (506) was super-quiet throughout the night. In the morning after, say, 8 am, I heard one or two jets, but that's all. The jets take off and land over the water and because of the stiff Atlantic breezes, the sound gets carried out to sea. So no worries!
Elegancia
1, i only heard jets taking off/landing during the afternoon while lounging on the beach, there was no issues whatsoever with jet noise at night.
Localdougy
Only time I heard a plane was outside at the beach and even then it wasn't bothersome.
michellenc
The planes fly almost right next to the hotel and you would never know it. The ONLY issue that may arise, is the music from the rooftop, you can hear the bass kick a little bit if you are a light sleeper, but turning or keeping the air on dulled it.
BigScoop82
We never had a problem with that at all. No worries.
onehandedwonder
No you can't hear any planes, it's not noisy at all.
deejay3132
I was amazed that you didn't hear planes at all. I think the flight path is not directly over the hotel. It was so convenient to the airport and you didn't hear or see planes at all.
Zukty
Not bad actually - I think the flight path must have the planes traveling elsewhere. I stayed at Montego Bay, Jamaica and had this problem before but had no issues in Isla Verde.
Cask
We stayed there Sept 2013 and never heard any airplanes.
JJWB
no airport noise overnight. minimal during day.
NikonAari
Are meals included in this package?8 answers
5 years, 65 months ago
Hartford CT
Unfortunately, Puerto Rico does not have any All Inclusive resorts so meals are not included in the package price.
MariaCC
Nope!
michellenc
No meals where included in my package. They do have a ladies night on Friday nights and rum drink specials daily.
BigScoop82
no theyaren't, but you can find great food there in the restaurants!
onehandedwonder
No. but there is a nice eatery in the hotel and a bunch ofother affordable familure and cultural along the strip around the corner.
longdonglee3000
No, but the food prices weren't unreasonable.
Zukty
We went in Sept 2013 and no resort on the island is All Inclusive anymore so no meals included
JJWB
no
NikonAari
smoking policy8 answers
can you please tell me what your smoking policy is? Thank you
5 years, 64 months ago
gaithersburg, md
Puerto Rico has a no smoking policy and smoking is prohibited in the rooms and public areas. You are able to smoke outside.
ccsusan1
Only smoking allowed is on the roof top
michellenc
no smoking rooms, but we did smoke on our balcony
onehandedwonder
No smoking in rooms or balconies. Smoking allowed on the beach and there is a smoking area outside the hotel (far enough away from the front door) We saw no problems for either smokers or non-smokers while there.
Curleycue
There is a no smoking policy in this hotel and they require you and your guest to sign a form upon check-in regarding this policy. There is a $150 fee if you smoke in the room or on the balcony.
deejay3132
Non-smoking rooms, but you can smoke on the roof deck and outside. I recently stayed at this hotel.
jvash
No smoking at all allowed at the hotel
JJWB
no smoking
NikonAari
Cont. Breakfast?11 answers
Is there a complimentary continental breakfast? Do they give you a free drink at the beach? I've read both of these happenings on different sites reviews
5 years, 63 months ago
aaabbbccc
It does not appear that any food or drink are included at the resort.
MariaCC
No. They have a restaurant called Zest but you have to pay for any food that you do eat. You can have it charged to your room or pay with cash or debit/credit.
Jessi87
At 130 on the beach they bring out coconut drink and at 330 they bring out fruit kabobs.....those are free
michellenc
No to both
DJJD
No to the breakfast, they do have excellent customer service on the beach, but it is not free.
onehandedwonder
No comp breakfast, but there is a breakfast buffet for $11 that includes coffee, juice, fruit & cheese, bagels and pastries. We did not get comp drinks on the beach, but every day someone would bring fruit on a stick and a coconut frozen smoothie, just for a quick snack.
Curleycue
I wasn't aware of a free cont breakfast, but you could purchase one in the restaurant downstairs. No free drinks on the beach either, although they do sometimes come by w free fruit kabobs or coconut ice cream.
Cask
No complimentary continental breakfast. No free drinks on the beach. They will bring free fruit on a stick.
JoseAtlanta
They do offer a continental breakfast as well as a menu at Zest but it is not complimentary and no free drinks at the beach. They do have a waitress that comes out to check if you want to order about every 30-45 minutes.
JJWB
No free breakfast or drinks at this hotel. They do offer a small coconut/cinnamon ice refreshment to those on the beach in the afternoon and this is no charge. The drink and food prices are high at this hotel. There are less expensive options on the same block though.
Middleman2
I don't wake up early enough for breakfast...no free drinks in my experience.
NikonAari
I require a room to share for 4 adult women, on or near the beach, in or near San Juan3 answers
4 years, 58 months ago
Colorado
Please contact our office at 800-915-2322 to speak with one of our new reservation specialists. We have agents available to assist you from 5am to Midnight 7 days a week.
Thank you!
KristenCC
I believe they have rooms with double Kings The beach is within walking distant maybe 100 ft from fornt door. As you are right by the airport you can cab into Od San Juan very easily.
HankR
Check with hotel.
NikonAari
what is the transportation arrangement from the airport and how much4 answers
how far from the airport? how far from old san juan?
3 years, 43 months ago
Judy
If booking through CheapCaribbean.com we can help you arrange transportation to and from the airport.
BethCC
Less than 10 minutes from the airport. Cab is about $15. By cab you are 20 minutes or more from Old San Juan, depending on traffic. Fare is $25-$30. Can take the bus for $.75, but the schedule isn't posted, so you may have to spend some time waiting at the bus stop. It's right by the hotel though. Felt completely safe on the bus when I did take it.
Middleman2
Very close to airport . Less than 10 minutes. We arranged for transportation through Cheap Carribean. Moderately priced, they picked us up in a beautiful white Cadillac Escalade..Old San Juan less than 15 minutes
Hennyman
grab a taxi from the airport - $12-15. $15-18 taxi ride to Old San Juan
NikonAari
Does this hotel have a private beach?4 answers
3 years, 39 months ago
Jasmine
This resort is located on Isla Verde Beach with two miles of light-golden sand and ocean. Guests enjoy beachside service.
MariaCC
No private beach. People walk from all the hotels and properties on this beach.
Middleman2
no
Jenniferlob
no beaches in Puerto Rico are private.
NikonAari
is the price shown on a resort per person ? How much is it all together ?1 answer
2 years, 27 months ago
Chicago
While building the package, the pricing shown is per person. The total reservation price will be shown as you get closer to the end of the booking process. Please call 1-800-915-2322 for further assistance.
CCGreg
His this price for one person does it include everything?1 answer
1 year, 14 months ago
mona
If you need any help booking, please call and speak to one of our Beachologists at 1-800-915-2322.
TimCC
What time does checkin end?1 answer
1 year, 12 months ago
manny
Generally check-in runs until the end of the day. If you are going to have flights with late arrival, it's often best to notify the resort so they know you will be arriving, which we'd be happy to do for you.
JeannieCC
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Room Information
Featuring a refreshing water-themed contemporary decor, the newly refurbished, 80 bed-dominated infinity guest rooms and suites offer ocean view, partial ocean view or city view. Soft tones, specialty lighting, unique accents and a surprise or two come together to create a unique experience.f San Juan is exceptional, with award-winning decor and first-class service in an intimate environment.
The Skyline Beds on the rooftop are wonderful. These nifty lounges are great, whether you're sunbathing during the day, or stargazing at night.
What We'd Change
Neutral shades seem to be the predominant colors in the rooms, but sometimes a bright splash appears. The neutral colors add to a sense of tranquility.
Why You Should Go
The San Juan Water & Beach Club Hotel is the place to be for elegant simplicity, but also offers trendy surroundings, chic style and a one-of-a-kind experience.
Available Amenities
Car Rental Available
Banquet Facilities
Bar/Lounge
Beach
Cable/Satellite TV
Concierge Services
Conference Facilities ($)
Cribs Available on Request
Fitness/Exercise Room
Fishing
24 Hour Front Desk
Dry Cleaning Services
2 Restaurants
Catering
Audio-Visual Equipment ($)
Fax Machine ($)
Handicap Room Available
Loungers at Beach and Pool
Gift Shop ($)
Doctor on call 24 hours
Business Center
Nearby Excursions & Attractions
Beach
Dining
Dive Shop(s)
Fishing
Golf Course(s)
Helicopter/Airplane Rides
Hiking/Biking Trails
Historical Site(s)
Horseback Riding
Jet Ski Rentals
Kayaking
Marina
Map of Local Area
An island with endless amounts of activities, Puerto Rico is as diverse as any island in the Caribbean. From exciting, bustling urban areas to more rural, quiet seaside towns, this island has it all.
San Juan Water & Beach Club Hotel
2 Tartak Street
787-728-3666
Hotel Description
San Juan Water and Beach Club: Discover Island Chic
From the pristine beach only 10 feet away to a trendy new rooftop bar, San Juan Water and Beach Club Hotel captures the attention of hip travelers. With recent $2.5m renovation, this boutique hotel in the upscale Isla Verde area of San Juan is exceptional, with award-winning decor and first-class service in an intimate environment.
As soon as you enter the lobby, you'll be welcomed with distinctive style. A
waterfall wall, violet ceiling lighting, limestone floors and frosted glass
create a stylish ambiance. Check in is accompanied by the sounds of gentle surf
corridor speakers to set the mood. The hall itself is a satisfying illusion:
you seem to be walking on pebbles, which are actually clever floor tiles. When
you enter the elevator, you'll be pleasantly surprised at the sight of another
waterfall behind glass.
Ready to catch some rays, or take a dip in the hotel pool? You'll find the
pool and sundeck on the rooftop. First grab a playa colada cocktail at Mist, the bar
on one side of the roof, before scoping out the sundeck. The Beds in Heaven,
over-sized lounging beds, catch your eye. "What a life," you think,
looking out over the Atlantic Ocean before sinking in. Or if you prefer a
perfect beach, just across the quiet street the two-mile stretch of Isla Verde
Beach with its golden sands are waiting for you.
When you're craving a little lunch to remember, try Mist, which transforms into a bar
from noon-10pm. Mist is widely recognized as one of the hottest spots in San
Juan. Maybe you'll catch sight of a celeb or two while you're unwinding with a
nightcap.
With only 81 rooms and suites, the San Juan Water and Beach Club Hotel
offers a cozy get-away for travelers tired of wearing wristbands at giant,
crowded resorts. Whether you stay in a room, you'll have floor-to-ceiling
windows with a view of the Atlantic. Soft lighting playing off neutral colors
calms you in your little haven. Upscale luxury, boutique service, this is the
spot for you!
This hotel is NOT all-inclusive. Food and drink must be purchased separately.
Unless otherwise specified, all services are available for an additional charge.
DINING
Mist Rooftop Bar & Lounge Type:Tapas Hours: Sunday �¯�¿�½?" Thursday, 11am-10pm; Friday & Saturday, 11am-1am. Reservations are not required. Description: Comfortable seating areas for rooftop relaxation, a
swimming pool, signature cocktails and an Island-Italian-Spanish-Fusion menu
featuring small plates you can share prepared with fresh, locally grown
ingredients.
Zest Type: International Hours: Sun-Thurs 6pm-10pm; Fri-Sat 6pm-11pm Description: Unique sub-aquatic atmosphere and modern latino
cuisine featuring sustainability-sourced ingredients. Each dish is infused with
a different aroma meant to stimulate every sense. Complimentary Valet Parking
BARS/NIGHTLIFE
Mist Lounge
Lounge area of Mist features local DJ's. Open daily 11am-10pm, Sunday �¯�¿�½?" Thursday; 11am �¯�¿�½?" 1am, Friday & Saturday.
Zest Bar
Enjoy signature cocktails in a sub-aquatic atmosphere. Open daily, 6pm-11pm.
BEACH
Located on Isla Verde Beach with two miles of light-golden sand and ocean.
Guests enjoy beachside service.
POOLS
Rooftop pool with lounge chairs and beds, overlooking the Atlantic Ocean and
the city of San Juan.
SPORTS/ACTIVITES
Water
Beach sports
Available outside the hotel for an additional charge:
Boating
Fishing
Kayaking
Parasailing
Sailing
Yacht Charters
Land
Boutique gym
Available outside the hotel for an additional charge:
Bicycle rentals
Golfing
Helicopter/plane tours
Horse riding
Hiking and biking trail
INTERNET
Complimentary, high-speed Internet access in all guest rooms and conference
rooms.
SPA SERVICES
Spa massages overlooking the beach are offered in your guestroom. The concierge
can coordinate additional spa services outside of the hotel (fees apply).
WEDDING/HONEYMOON
Wedding services provided by the hotel include venue, food preparation and
service. Destination wedding specialists are on hand to help coordinate all the
elements of a chic destination wedding. Contact the hotel directly for more
information.
CHILD CARE
Contact concierge for more information.
ADDITIONAL INFORMATION
Location
The San Juan Water Beach Club is the only luxury boutique hotel on Isla Verde
beach, and only 10 minutes from both historic Old San Juan and Luis Munoz Marin
International Airport (SJU).
Check-In/Check-Out
Check-in: 4pm. Check-out: noon.
Minimum age for check-in is 21. Anyone under
the age of 21 must be accompanied by an adult.
A valid credit card will be required upon check-in for possible incidentals not
included in your hotel reservation.
Minimum Stay
A 3 night minimum stay is required for travel Dec 24, 2017 - Jan 1, 2018.
Pet Sitting
Pets are welcome for $75 per stay per pet. Pet sitting, walking, massages and grooming available
upon request.
All hours, fees, amenities, information and services are subject to change without notice.
