Royalton Blue Waters

This place was great overall. It’s not somewhere I would go with a younger crowd but definitely just for families. I’m 27 and I would have loved to venture off the resort a little bit more. My last night I was able to go to Margeritaville which is located in a more touristy part of Montego Bay. After my night out I was walking up the stairs and noticed some spilled food and broken plates. There was an employee waiting for assistance and urged me to be careful. The next morning I fell down these same sets of stairs and injured my arm pretty badly. I told 4 people who worked there and reported the incident. I saw a nurse and was escorted by a security officer which was nice. This was the same day I was leaving so I had to rush to my room and get my things. The security officer wanted me to take a picture of where I fell before I left so I went back. I was very disappointed to see that almost 2 hours later the area was still not cleaned up. Upon leaving I was told I’d be contacted by management concerning the incident and it is now almost a week later and I haven’t in addition to not getting a response to my emails. I spent a lot of money on this trip and it would’ve been nice to know I was a valued customer.

This was my 2nd trip to the island...last year's resort did NOT compare to the Blue Waters! We were greeted with ice cold citrus smelling damp towels to cool us off and were checked in without any issue. We lucked out by getting a room on the 7th floor right in the middle of the main building. such an amazing view!! (see pic!) Everyone we encountered that worked at the resort was pleasant and polite and made us feel very welcome at all times. The pool area was very nice...always clean and there were plenty of wait staff to make sure we had a drink in hand. Though we didn't participate..the games during the afternoon were done well everyone involved had tons of fun! The beach was beautiful and there was plenty of room for everyone. We enjoyed the kayaks though at the time the water was a little choppy...it was still a blast! The night entertainment was very well done and always ended by 10 pm. From room we could see all of the happening down below.... The food was fantastic...we did wait a while to get into the steak house, but when we did the experience was top notch! And by all means make a reservation for the Zen restaurant! Such a great time! And the room was just beautiful! Comfortable and clean and we loved the showers! Room service was great too! (not to mention the basket of fresh fruit and creamy rum waiting for us!) All in all the time we spent at the Royalton Blue Waters was fantastic and I will definitely go back! I would recommend this to anyone and I would recommend the White Sands too! Go there...and if you do...Tell the "General" Frank says "RESPECT!"

Just vacationed with a group of 12 friends at Royalton Blue Waters in Jamaica. We have stayed at several all-inclusive resorts and this is one that we will be recommending to friends, for sure. The resort is just the right size. It is open and airy. We felt at home right away. The rooms are spacious. The pools are great! The bars are classy. The beach is lovely. And, the food is very good. I would definitely go back! Next week works for me ;)

Beautiful resort with exceptional staff. Rooms were gorgeous and we asked for a swim out room when we arrived and we got one. The only 2 negatives 1 there were a lot of kids. We were adults party of 12 so we probably should have chosen an adults only resort 2 getting into the restaurants was a struggle especially with a big party. Diamond Club has first come first serve