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Royalton Blue Waters

Jamaica

Our Rating
1-800-880-2177
5 Nights with Air from $1,029 All-Inclusive
Info Customer Reviews Questions & Answers

When you want the exclusive All-In Luxury experience for you and the fam-bam, then this modern luxury resort has your sp ... More

Customer Rating 16 Reviews
Value
 
3.9
Service
 
4.1
Beaches & Pools
 
4.6
Dining Options
 
4.1
Room Comfort
 
3.8
4 out of 5
"Everything was excellent!! Staff was friendly and helpful! They went above and beyond to make our stay pleasant. They treated us to a candlelight dinner on the beach for our honeymoon and we enjoyed a ..." – Latrice624
14 out of 17 (82%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
3.9
Service
 
4.1
Beaches & Pools
 
4.6
Dining Options
 
4.1
Room Comfort
 
3.8
4 out of 5
"Everything was excellent!! Staff was friendly and helpful! They went above and beyond to make our stay pleasant. They treated us to a candlelight dinner on the beach for our honeymoon and we enjoyed a ..." – Latrice624
14 out of 17 (82%) customers would recommend this product to a friend.
View from our room Dunn’s River Falls
All Customer Reviews
1-4 of 16 reviews. Sort by
August 2, 2018
Nice Family Holiday.

CHECK-IN: We arrived at the Royalton Blue Waters around 4:30pm. We were not greeted by anyone other than the bellman who tagged our bags. We wondered inside the lobby to the front desk and stood in line. After a few minutes a trainee asked us to have a seat and they would bring us some paperwork to fill out. At other Resorts (Mexico, Dominican and Jamaica) we’ve always been Greeted, seated, and given drinks/cold towels. Not a big deal- but it’s the little things that stand out in the service industry. We were checked-in and escorted to our room after about an hour. An hour is the normal check-in time for most resorts so expected as much. I can see how the checkin process could take longer and be disorganized when the resort is busy. FIRST NIGHT: When we arrived in our room we noticed there was only one king size bed. This was a problem because we had 2 children. It would have been nice for the Front Desk to have shared this information with us when we checked in. At 5:45pm I requested a roll-away bed, TWO sets of bedding for TWO children and extra towels. The large chair in the room turns into a bed. I needed extra towels because my daughter became sick with fever and was vomiting. After MANY calls and VISITS to the front desk and THREE hours later they brought the roll-away bed and two sheets. No Blankets,No Pillows, No Towels and only enough for ONE bed. The young man who brought the items said he would return with the rest of the bedding because he wasn’t aware that we needed two sleeping areas? REALLY, because we had called and gone to the front desk MANY TIMES. There was obviously no communication from the Front desk staff to the house keeping staff. After all of the crap, he finally brought pillows and another set of sheets. He then I formed me that they were OUT OF BLANKETS!!! W-H-A-T RESORT runs out of blankets??? I was frustrated to tears. We ended up using one king size bed and calling it a night because we were exhausted. At 11:30pm Housekeeping knocked on our door with the extra towels we had requested at 5:45pm. BEYOND Upset and Disappointed. As much as I’ve traveled, I’ve never experienced suck LACK in service. BUT we are here for 4 days so I’m going to try and make the best of it. ROOM 4012 Swim Out: This room was in a prime location. It was the very end swim-out suite closest to the beach and pool. If you have kids or need to go back and forth from room to pool, this is the spot. It is also one of the more quite suites. The swim-ups on the other side of the resort have more foot traffic and are closer to the restaurants, water slides, lazy river and entertainment stage which is incredibly loud until about 10:00pm. Our suite was a bit small compared to other resorts we’ve stayed at but it did the trick for sleeping, showering, and had lots of drawers for our stuff. We didn’t use the swim-out very much but it was a nice upgrade/option to have. HOT WATER: We had NO problems with hot water on any of the days we stayed. We showered around 5:00pm each day. The other couple in our party were without hot water the last night of our stay. This occurred around 9:00pm and affected the entire resort. BUFFET: Typical Resort Buffet. I’ve had better buffets at other Jamaican resorts. Keep in mind that they are trying to accommodate many different cultures— so there is a little something for everyone. On Wednesday night the outdoor BBQ had fresh grilled Lobster, ribs, chicken, and a plethora of sides, salads, fruits, and desserts. The food was REALLY really good. BREAKFAST: I wasn’t that impressed with breakfast as most of the pancakes, french toast and other food items were not very hot. Omelet/Egg stations were fresh and warm. Service was okay. We only had to wait a few Jamaica minutes for drinks and coffee. HUNTER STEAK HOUSE: Our food was cold and our steaks were chewy/over cooked. The children’s petite filets were very good. Go with Filet for sure, skip the Ribeye and NY Strip. GRAZIE TRATTORIA ITALIAN: AMAZING! I wish we’d have eaten here first. We ordered many items off the menu and ALL of it was amazing- Lasagna, wood oven pizza, mozzarella sticks, Alfredo pasta. YUM SANDS BEACH BAR: We enjoyed this spot overlooking the beach each day for lunch. We had nachos, burgers, hot dogs, steak caesar wraps, and yummy chicken quesadillas. OVERALL SERVICE: 4 star My only complaint is that when you ask for EXTRA of anything it seems to be an issue (as if they are put out) and you have to ask multiple times. When kindness is given, kindness is received. BEACH: Stunning! The BEST beach we’ve stayed at so far. We’ve been to multiple parts of Mexico, Jamaica, and Dominican Republic. POOL: Absolutely lovely! I can’t say enough about how great the pool and lazy river are. We received excellent service at the pool bar. WATERPARK: Five Stars. Our entire family enjoyed the waterslides and the smaller water park. AIR CONDITIONING: The room temperature was warming during the day BUT was incredibly cold at night. It was more than comfortable for sleeping. You’re not in the room during the day—so No problem Mon. The restaurants are somewhat air-conditioned. They certainly keep their restaurants as cool as other resorts I’ve stayed at. ROOM SERVICE: I ordered room service twice. It took 45 minutes to arrive which is completely normal for most resorts. However, the food was cold. POWER OUTAGES: There were brief power outages two of the five days we stayed.


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Overall Rating: 4
Value
 
4.0
Service
 
4.0
Beaches & Pools
 
5.0
Dining Options
 
4.0
Room Comfort
 
3.0
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From: Texas
Age: 35-44
Travel: 1-2 trips/year

July 22, 2018
Good trip

Let’s start with the bad first. Room services takes 1 hour and 45min. The powers keep going off that’s something I’m use too. Room services takes forever to pick up the dirty plates. The things we wanted to keep in the room they took like the birthday cupcakes the hotel give us. Everyone is friendly and willing to help. The rooms was nice and the view as well. I had a problem with my clothes zipper one of the ladies was able to help me fix it. They made us feel like home


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Bahamas
Age: 25-34
Travel: 3-6 trips/year

June 2, 2018
Amazing Honeymoon!

We stayed for our honeymoon! Royalton is the best, the service was amazing and super friendly! The food and drinks were delicious. We can not wait to go back and experience all the Royalton resorts!


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Miami, FL
Age: 19-24
Travel: 1-2 trips/year

March 19, 2018
Very nice vacation

My husband and I stayed at he Royalton Blue Waters from March 9-12 2018. Our stay was a amazing to say the least. Before I get to the amazing I’d like to mention the one con we experienced. The people on the premises that offer promotions are very worrisome. We had just arrived from a 4 hour flight and a 40 minute ride to the resort. We went to have lunch before going up to our room and the second we finished eating someone came over to us saying she’ll show us our room but she led us to a room for an hour trying to sale us upgrades. Once we finially got to our room she came back at least twice to remind us of the 90 minute breakfast appointment we set with her the next morning. She even called twice. My husband finally had enough and canceled our breakfast appointment and asked her to leave us alone. We had at least 4 otherwomen approach us about the same thing the next day. I finally had to find a route to our room that didn’t pass the desk. Now all the wonderful pros. Plenty of food and different restaurants plus room service all included. We had no complaints about any of the food. The beach was beautiful, our room was clean, the pool and pool area were well maintained, and the staff were amazing and welcoming. It’s an amazing place to take the kids. Every night we were there there was a show and games. During the early mornings there were instructors teaching fitness classes & in the afternoons there were games by the poolside. We called once for something from house keeping and it came right away. Every evening our housekeeper came around and asked if we needed more towels. I preordered breakfast and it came on time and hot. My husband scheduled an ocean view dinner for our anniversary and our personal waiter was very attentive and the food was amazing. We made sure to bring cash for tips and activities outside the resort. Please schedule a trip to do the boat tour through Amstar to the Dunn’s River Falls. The staff on the kept us entertained and the falls were beautiful. Also schedule an ATV tour. We had so much fun. We got muddy but it was worth it. At the end of the ride you can jump off a cliff into the ocean to get cleaned off. Our trip was a short anniversary trip but I’d stay at Royalton Blue Waters again. Next time with the kids.

Dunn’s River Falls View from our room
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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Illinois
Age: 25-34
Travel: 1-2 trips/year

Room Information

228 modern luxury rooms with A/C, Dreambeds™, high quality bedding, private bath with a rain shower, deluxe amenities, satellite TV, Bluetooth audio station, USB re-charging station, mini-bar, 24-hour room service, in-room safe, coffee/team maker, hair dryer and balcony or terrace.

Diamond Club perks: preferred room locations, butler service, selection of in-suite liquors, preferential reservations in restaurants, exclusive pool and beach area with waiter service, personalized check-in/check-out, hors d'oeuvres and snacks including desserts in the private lounge, upgraded room service menu, pillow menu and discounts on spa treatments.

Room Details

Luxury Junior Suite
Hotel/Studio Unit Details

Luxury Junior Suite Ocean View
Hotel/Studio Unit Details

Luxury Junior Suite Swim Out
Hotel/Studio Unit Details

Luxury Junior Suite Ocean View Diamond Club
Hotel/Studio Unit Details

What's to Love

All-In Luxury resort with exclusives like free Wi-Fi, a Dreambed™, reservation-free dining and more.

The delicious high thread count sheets & double headed, ceiling-mounted rain shower.

Rejuvenating at The Royal Spa with a full menu of massages, body treatments, facials & hydrotherapy circuit.

Frolicking at the splash park, with slides, splash pad and a lazy river, plus pools that are suntan-friendly.

Digging into the 11 restaurants sprinkled throughout the resort with menus featuring all your favs.

 

What We'd Change

The resort is more remote, so there aren't many bars, restaurants or shopping around you, but you'll have more than enough at the resort to keep you happy.
 

Why You Should Go

The resort is just outside Montego Bay, in Trelawny - about 30 minutes from airport. Cocktails soon.

Spoil yourself by upgrading to Diamond Club - the extras are so worth it.

The Kids Adventure Program is where to drop off your youngsters when you need to chill.

Rent a Private Cabana and enjoy lounging in your own private oasis.

Fun stuff like snorkeling off the shores, kayaking or jumping into a game of beach volleyball.

Your football team playing? Ask about Sports Event Guarantee™ - see if they can hook you up.

Available Amenities

  • Beach Bar
  • Children's Activities
  • Lounge Chairs/Umbrellas
  • Swimming Pool(s)
  • 5 Bars/Lounges
  • 11 Restaurants
  • Beach Towels
  • Wedding Services ($)
  • Wireless Internet
  • Fitness Center
  • Tour and Island Information
  • Introductory Scuba Lesson
  • Evening Entertainment
  • Gift Shop ($)


Nearby Excursions & Attractions

  • Beach
  • Dunn's River Falls
  • Eco-Adventure Tour(s)
  • Historical Site(s)
  • Snorkeling

Map of Local Area

Jamaica is the third largest Caribbean island, and can provide both a stimulating and tranquil vacation. It has traditions of reggae, rastafarianism, and Jamaican art mingle with modern all-inclusive resorts, fine cuisine, and cosmopolitan shopping.

Royalton Blue Waters

Highway A1, Mountain Spring

temp 1-876-632-7401

Hotel Description

Royalton Blue Waters: All-In Luxury In The Fabulous Montego Bay

When you want the exclusive All-In Luxury experience for you and the fam-bam, then this modern luxury resort has your spots reserved at their dreamtastic water park. The kids probably love you a little bit more right now just thinking about splashing down the slides or tubing around in the lazy river. The bonus here - your all-inclusive amenities include hassle-free dining, clubs for all ages of kids and teens, unlimited connectivity, and Dreambeds™ made especially for Royalton Resorts. You can also check out what's going on next door at Royalton White Sands because it's stay at one, play at two at this vacay haven. Next step? Round up your brood and start packing.



DINING

Nosh on cuisines created with the freshest ingredients - from Italian favorites to a steaks made to your liking, to a buffet featuring delectable delights from around the world. Here, you'll find it all. Unlimited, reservation-free dining also includes Teppanyaki tables (fun for groups) and you can always stay in for the night and order room service - it's available 24-hours a day.

Gourmet Marche
Type:
International Buffet
Hours: Open daily.
Description: Discover the freshest local ingredients and enjoy a wide selection local and international flavors, also offering fresh fruit juices, a special kids buffet area and healthy options.

Zen
Type:
Teppanyaki
Hours: Open daily dinner.
Description: Be delighted by the flavor and technique of masterfully prepared Teppanyaki right before your eyes.
Dress code: Evening casual for dinner.

Grazie Italian Trattoria
Type:
Italian
Hours: Open for lunch and late snacks.
Description: Enjoy a wide range of Italian cuisine at this delicious trattoria.

Hunter Steakhouse
Type:
Steakhouse
Hours: Open daily dinner.
Description: Watch chefs in the open kitchen as they perfectly prepare your steak.

Score
Type:
Score Sports Bar & Lounge
Hours: Open daily.
Description: In a casual atmosphere featuring an ever-evolving menu of grilled specialties for a comfortable and familiar meal.

OPA!
Type:
Mediterranean
Hours: Open daily.
Description: Taste the culinary treasures of the Mediterranean at this stylish and modern restaurant with artfully prepared dishes.

Calypso
Type:
West Indies
Hours: Open daily.
Description: Taste the culinary treasures of the West Indies at this stylish and modern restaurant with artfully prepared dishes.

Jerk Hut
Type:
Jamaican
Hours: Open daily.
Description: Choose from a selection of meats each prepared in authentic jerk spice for a refined island-style snacking experience.

Caffe Lounge
Type:
Pastry Shop
Hours: Open daily.
Description: Enjoy fresh oven baked breads, pastries, cakes and ice-cream, and delicious cappuccinos and espressos made-to-order.

Armadillo
Type:
Tex-Mex Cuisine
Hours: Open daily.
Description: This authentic Tex-Mex restaurant provides the perfect setting to enjoy authentic favorites like sizzling fajitas, fresh grilled seafood and delectable hickory smoked meats.

C/X Culinary
Type:
Chef's Table
Hours: Open daily. *Not a part of all-inclusive.
Description: Pleasing to both the eye and palette, a vibrant menu is sure to create a memorable dining experience as your personal chef takes you through seven courses with musical selections to accompany each dish.

Jade
Type:
Asian Cuisine
Hours: Open daily.
Description: Impressive design sets the mood for an authentic fusion experience. Discover the best of Asian cuisine and fresh sushi at this unique a la carte dining experience.

All hours are subject to change.



BARS/NIGHTLIFE

Specialty cocktails, international and local brand liquors, beer and house wines are all unlimited. If you want to catch your favorite sporting event, the resort offers Sports Event Guarantee™. Cheers to vacay!

Lobby Bar
Open daily.

Score Sports Bar
Open daily.

Sands Beach Bar
Open daily.

Martini Mix
Open daily.

Dips Swim-up Bar
Open daily.

XS Disco Bar
Open daily.

Diamond Club Lounge
Open daily.

Diamond Club Beach Bar
Open daily.



BEACHES AND POOLS

This Jamaican paradise sits on white sands and turquoise waters, and one the best things about this resort - the splash park and lazy river. Yep - you get unlimited access to the on-site splash park with waterslides for all ages, a splash pad for younger ones, and a lazy river that meanders through the resort grounds.

SPORTS/ACTIVITIES

Water

  • Snorkeling
  • Kayaking
  • Introductory Scuba lesson

Land
    .
  • Fitness
  • Ping pong
  • Aerobics classes
  • Beach volleyball
  • Board games


INTERNET

Complimentary Wi-Fi resort-wide. Also enjoy the convenience of unlimited long distance calls to North America and parts of Europe, in-suite Bluetooth audio stations and USB recharge outlets. Our free Royalton app offers an unlimited free calling plan from your mobile device while on our property.


SPA SERVICES

The Royal Spa is a luxurious full service health facility with a hydrotherapy circuit and full range of massage, body and facial treatments.
  • Massages
  • Salon
  • Jacuzzi
  • Sauna & Steam Room


WEDDING SERVICES

Let the wedding planners at Royalton Blue Waters make your destination wedding all that you dreamed about. Please contact the front desk directly for more details.

CHILD CARE

Clubhouse Kids Club is available for children 4-12 years old, where they can socialize and interact with the newest guests Max & Ruby™, play games, watch shows and play on the playground. Hangout Teens Club is available for teens ages 13-17, offering video games, billiards, ping pong and free Wi-Fi.

ADDITIONAL INFORMATION

Location
The resort is located about 30 minutes from Sangster International Airport.

Check In/Check Out
Check-in: 3pm. Check-out: noon.
A valid credit card may be required upon check-in for possible incidentals not included in your hotel reservation.



All hours, fees, amenities, information and services are subject to change without notice.
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