Royalton Blue Waters

Did not live up to the hype. Bottom line, far too many things broken and not working. Service Elevator broke so guest elevators often crowded with service. Hydrotherapy pool was non funcitonal entire trip. Steam Rooms were broken the entire Trip. 1 of 4 water slides was broken the entire trip. Electric outlet near sink in bathroom was broken. No Tennis pro as advertised. 1 of 2 catamaran sail boats were broken making hard to use the 1 in operation because it was often being used. 2 restaurants closed every night. Multiple bathrooms not working. Kids Teen club was closed the entire trip. Room was not cleaned one day. Overall, it's a nice property with lots of potential, pools were great and had a nice view of the beach and ocean while in pool but every time we turned around something was broken. Entertainment staff and the fitness staff were great and kept us moving and entertained..probably our favorite part.

To each his own but I personally didn’t like the fact that the beaches weren’t private and with children with me I was not secure with the fact that outsiders could walk along beach selling and hasteling guest all day, became a bit annoying. Otherwise pools were great lazy river, and 5 other pools including adult only pool were awesome. We traveled during thanksgiving weather remained 80 at night 92 during day. Plenty of night and day time entertainment. I would prefer to come without kids next time.

Me my girlfriend and son went to Royalton Blue waters for their birthday and had a blast. It felt every bit of a 5 star resort.

I chose this resort to celebrate my daughters 16th Birthday. We visited from September 25 through 30. We are from Queens, New York and come from a working class home (Middle Income) Latin Caribbean Background. I believe when it comes to expectations and values, where you are raise and where you come from makes a difference in understanding perspectives. After the reviews I read about this resort, I was a bit skeptical about how my time there would turnout; However, I did not experience the issues that a lot of other people on trip advisors and other review sites experienced. A lot of people complained about the staff being tremendously rude, no hot water throughout their stay, or no water at all, WiFi not being available when you are supposed to disconnect from the world while on vaca. (A bit of sarcasm in that last sentence. Keeping in mind we visited when the summer was over, so maybe the amount of people in September does not have the same effect as the summer months would. Within itself the resort was beautiful all around. I purchased the diamond club option because it was available and wanted to avoid any restrictions I might of had without it. I believe it was worth the extra cash, although this was my first time there and have never experienced the resort without the diamond club option. With the diamond club option, you are assigned two butlers. Donville and Paul were assigned to my room and were very much respectful, helpful and accommodating when we needed something in particlar. They always extended their services even when we did not request anything. ALL of the rooms have an Ocean View. The way it is presented as an option on this website is very much FALSE Advertising and the extra amount paid for an ocean view is quite deceitful. All of the employees at the hotel were very polite and helpful; besides that, I believe that the servers around the pool and at the beach were too overwhelmingly aggressive 75% of the time with offering drinks and or food. I was unable to really RELAX and enjoy my time with my daughter without someone always there trying to spark up conversation aside from there work duties. I hate to use this word but I felt kind of baggered most of the time. There was always one of the guys on duty over extending conversation with me and or my daughter and there was no concept of space and time for them to keep it moving. I believe because it was just my daughter and I, and I was not accompanied by a male that they felt I could be approached more often than usually. This should be addressed and corrected by management. I spent about $300 on tipping which is a lot. It also felt like I had to tip everyone at all times. Because of this I kinda do did not enjoy myself like i wanted. I shouldn’t feel like a sense of obligation to tip without it being earned. I was turned off about this and wouldn’t consider returning to this resort. I cant even call this a spectacular vacation base on tipping factor being overly emphasized. Even the tour guides, went out of their way to mention to save some of the tips for them when going out on an excursion. I really do understand that the employees are mostly working for tips and the importance of tipping at an all inclusive, but during a vacation this should be one of the last things to worry about. There were too many of them and it seemed like husseling for their tip was more important than the importance of customer service and accommodation of guest comfort. I was unable to relax at the beach because there was either a beach peddler hounding us to buy something or a waiter coming around to try to have an extensive conversation on top of asking if we needed anything. Keep in mind this is occurring at least 10 to 15 times per day, which was getting overwhelming with the repeating of NO THANK YOU, NO THANK YOU... Of course I am not the type of person to be unpleasant, rude and dismissive, so I felt like I had to deal with it. Now going back and re assessing my experience I feel like I should have been a bit more dissimive because I sacrificed a lot of my relaxing and bonding time with my daughter. I strongly believe that when you are paying for a vacation it is to have this time to relax and occasionally enjoy having someone at the resort offer to attend your needs. This factore is not one of the things people should be worrying about before leaving your room to go onto the premises. Is it just me? Now the on food, restaurants and entertainment. I was not able to get to all the restuarants. The entertainment was amazing though! The resort had something different every night and Buffets were included in the middle of the white sands and blue waters resort with a different theme/entertainment. The Buffets were very enjoyable, not exceptional but the food was fresh. The restaurants we dinned in were not great at all and a bit under regular. I’ll do a comparison, to maybe give an idea of what my tastebuds were experiencing. - Score Sports Bar - nasty food, it seems they are cooking frozen preserved food or even serving reheated food that was just sitting around. (Should not even exist of this property) - Tex Mex (Armadillo) - a step under Chipotle, and we waited too long for the appetizers and main meal a 45 minute wait after appetizers. (-1 Stars) - Hunter Steakhouse - Services was great, Sort of like an Outback or Applebee’s (maybe 3 Stars) - Zen Japanese Restuarant - Service was great, a step under Benihana's, not even close to non franchise habachi restaurant (mom and pop) that would be 5 stars (2.5 Stars) - Grazies Italian - Service was great, This one was unique, My dish (mix seafood plate in a red spicy sauce) Tasty! (3 Stars) - Diamond Club Grill & Bar - Service was great, unique, food came out fresh, on a timely manner, drinks were great (4 Stars) This resort is more for groups and or couples. For a teenager and mom, its too big. I wouldn’t go back...