What We Love

  • The onsite theatre features a diverse collection of hit shows, including comedy, Broadway, Mayan cultural performances, and more. 
  • Parents can enjoy much-needed alone time while their children get involved in a variety of kid-friendly activities around the resort. 
  • Indulge your mind and body at the full-service spa.

Things to Know

  • The resort is located in the heart of Cancun's Hotel Zone.
  • Maximize your vacation times by checking pick-up times on scheduled transfers. 
  • One-way shuttles are available for quick rides into town. 

Resort Details

Dining
Guests can enjoy sushi, Mexican and international cuisines at the resort's various restaurants and bars.
OnSite Dining
  • La Palapita Sushi Bar
    La Palapita Sushi Bar offers Japanese food. Sushi rolls are made with a variety of fresh ingredients. 
  • Las Fuentes
    Expansive, linen-service, two level, air-conditioned restaurant with window walls overlooking the pool and sea. Serves full buffet and continental breakfast daily and a different daily buffet for dinner: Mexican, Caribbean, international, taco party, grill and the Gala buffet (No dress code or reservations required).
  • Marco Polo
    Air-conditioned, A la carte restaurant serving four weekly international menus (Italian, International, French and Innovation menu). Dress code enforced and no reservations needed.
  • Rosmarinus
    Featuring traditional Mexican palapa roof, this restaurant serves lunch buffet daily and might serve (depending on season and operational hotel needs) Mexican A la carte dining with four Mexican specialities: by region, gourmet, typical and fajitas (reservations not required, formal dress code for dinner).
  • Various Lounges/Bars
    - Royal Lobby Bar
    - Pool and swim up bar
    - Snack Royal
    - Late Snack at Las Fuentes 
    - Late Snack/Royal Motor Lobby
The resort provides shuttle service, room service, an exercise gym, spa and other amenities.
On-Site Amenities
  • 24-hour front desk
  • Airport shuttle service†
  • Babysitting†
  • Baggage hold
  • Bell staff/porter
  • Bicycle rentals
  • Business services†
  • Children programs
  • Children welcome
  • Children's play area
  • 24-hour front desk
  • Airport shuttle service†
  • Babysitting†
  • Baggage hold
  • Bell staff/porter
  • Bicycle rentals
  • Business services†
  • Children programs
  • Children welcome
  • Children's play area
  • Concierge desk
  • Elevators
  • Exercise gym
  • Free parking
  • Golf, Offsite†
  • Housekeeping - daily
  • Internet services†
  • Laundry/Valet service†
  • Lounges/bars†
  • Meal Plan Type: All Inclusive
  • Non-smoking rooms available
  • Pool
  • Restaurant
  • Room service†
  • Room service - limited hours†
  • Safe deposit box
  • Shopping mall†
  • Spa†
  • Tour/sightseeing desk
  • Valet parking
  • Wakeup service
  • Water sports†
  • Wireless internet connection in public areas
Off-Site Amenities
  • Business Services†
  • Internet Access†
On-Site Wedding Services
  • Four different wedding packages available.
    Please contact: cancunguests@hotelessolaris.com
    for details.

    Wedding Mexican kiosko available on-site.

† Fees may apply

Water sports, direct access to the beach, golf, gambling and more fun activities are available.
On-Site Recreation
  • Bike rental
  • Children's pool
    There are 2 children's pools on-site.
  • Children's program, onsite

    Mini club includes our Noah's water park with funny slides and supervised children activities.

  • Direct access to a beach
  • Fitness center on-site
  • Motorized Water Sports †
    - Jet skis
    - Wave runners
    - Motor boats
    - Deep sea fishing
  • Non-Motorized Water Sports
    - Kayaks
    - Pedal boats
    - Windsurfing
    - Boogie boards
    - Sailing available at our private marina
    Scuba diving demonstration at the pool

    Note: Use of our hotel gym facility is complimentary

    Sports and entertainment team offers a weekly activities program
  • Pool
    There are 2 pools on-site. One large ocean front pool divided into sections (with pergola roofs areas available). Free-form pool activities, swim-up bar & children section.


    MINI CLUB includes our Noah's water park with funny slides. It offers supervised children activities (4-11 yrs old) , daily opens from 9 am to 6 pm. Children under four are welcomed to enjoy it with an adult (baby's section available)
    Mini club weekly activities program includes mexican, artistic and sport activities as well as games and contests. A gourmet and ecological day might also be part of it. Movies and video games are also available. This Property has Swim up Bars.
  • Spa †
  • Steam bath †
  • Theatre
    Movie theater exclusively for children.
Off-Site Recreation
  • Gambling †
    Two popular casinos located downtown Cancún.
  • Golf †
    Golf course located within a mile of the property.
On-Site Attraction
  • On-site Entertainment
    7 different fabulous theme parties a week, from Mexican (with Mariachi group live music), Hollywood, Latina, Broadway, Gala, Magic, and Karaoke. These shows are presented at our hotel theater, start at 8 or 8:30 and last about an hour.
Off-Site Attraction
  • Other Local Attractions
    Playa Delfines - Known as "El Mirador" by the local. It's one of the most popular and largest beaches in Cancún. It's about one mile away from this Resort.

    Interactive aquarium - Part of "La Isla Shopping Maill", located aprox. at a 7 miles distance

† Fees may apply

Guest Reviews

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 11021 reviews
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    I have never been to a resort that excelled so well at being mediocre.

    Do not stay here. You expect average service, food, and accommodations from most all-inclusive hotels, especially in Cancun. However, this resort has excelled at being below average to where you feel you were better off staying home. I have been to Cancun at least 15 times over the last 5 years and always stayed at an all-inclusive resort. When I say mediocre food is the norm, it's a fact, and we have to accept it. However, Grand Solaris surpassed that by being even worse. Wait staff overall inattentive, we had to flag down staff for drinks and they only showed up 1 time, refills of water was a joke. You're better off going to store down the street. It's probably faster, too. The biggest issue was the room. First off, they only provide one drink per day per guest in your room fridge. weird, I know. We reserved the hot tub room. When we arrived at our room, there were construction workers on the patio with ladders and painting equipment all over the tub, which was covered in tarps and patio furniture. They moved us to two more rooms, all with the same situation going on. We ended up staying in the original room, and they sent someone to clean it. However, we cleaned out paint chips from the tub every day. We stayed 4 nights and 2 nights there was no hot water coming from the hot tub. We called the front desk and nothing was done. Upon checking out we told the desk of our issues. The lady advised us to speak with the manager at the front desk. We did, and he seemed apologetic and wanted to make things right, supposedly. He took down my email and said he would talk to his boss and figure out how to make things right. Since that day I have sent 3 emails unanswered and left 2 messages. Grand solaris is intentionally ignoring in hopes they can get away with this behavior. They constantly ask you to leave reviews on trip advisor, so here is mine and stay here at your own risk. The manger i spoke with email was jefereceprscun at hotelessolaris. So there is no confusion who i spoke with.

    Jul 01, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Amazing Staff (Thank You Mayra!!)

    My family has been returning to this resort for years - there are many great things about this place, but what really makes it an incredible resort is the amazing staff. The waiters, bartenders, entertainment, and concierges are so welcoming & truly become your friends by the end of your stay. I love returning to see old friends & make new ones. This year, I was blessed to meet Mayra who is an absolute angel; her kindness & sweet spirit is contagious. I had 2 trips to Royal Solaris this year & Mayra was easily the highlight of both of them. Between the “Mayra Special” shots for my family & incredibly beautiful rainbow drinks for my friend’s Bach party, she made us feel so loved & special. MAYRA, THANK YOU FOR EVERYTHING - WE LOVE YOU SO MUCH!

    Jun 29, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Early check in great start to a vacation

    Amazing early check in from Tania, friendly and kind and quick with two kids I really appreciate her understanding and kindness! Thank you Tania

    Jun 28, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great experience for first time in Cancun

    Staff was great, especially Oswaldo Tello in the breakfast buffet. After day 2 he on his own would have a table and coffee ready for us knowing the time our group comes. We will be looking for him when we go again.

    Jun 28, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    GR Caribe in Cancun for a week!!

    We had a great experience! We were there for a week. The rooms were new and clean. The food was really good! The buffet restaurant was convenient and easy and served good food. The four other restaurants there served gourmet dishes and portions which was delicious and fun to try. With the 4 restaurants you have to make reservations through the app now which doesn't always work very smoothly. It was better when you could walk to the restaurant and make a reservation in person. Definitely try them out though, they are worth it! At night they have great entertainment. The dance performances in the theater were incredible! And afterwards there is always a party in the upper lounge area where they have varying music performances such as DJs, live vocalists, karaoke, or silent disco! Dayana and Eduardo on the entertainment staff made the dances so much fun. We did so much dancing during the whole week!!

    Jun 25, 2025
Hotel Advisories
  • AdvisorySpring Break Policy - Hotel does allow individual spring breakers, but no groups. $100 cash per person (refundable) deposit is required at check-in.
  • AdvisoryThere is an environmental sanitation tax for hotels in Cancun. The fee is $1 USD per hotel room, per night for every tourist that stays overnight in the municipality of Benito Juarez. This tax must be paid at the check-in.
  • AdvisoryThe Municipal Government of Benito Juarez will be charging all guests in the area of Cancun and Puerto Morelos an Environmental Sanitation Tax of a minimum $76 Mexican Pesos per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.
General Policy
  • Check In: 3:00 PM
  • Check Out: 11:00 AM
  • Minimum Check-In Age: 18
  • General Policies:

    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

  • Pet Policy : Pets Not Allowed

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