Riu Tequila - All Inclusive

Customer Ratings & Reviews

TripAdvisor Traveler Rating

12581 reviews

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  Amazing time in a great safe resort

  We went to Tequilla resort between 22nd August and 5th September after it coming highly recommended by family who'd visited before. Here's our family review, based on myself, my husband and 15 year old daughter who all had the pleasure of visiting. Area / grounds : We felt really safe within the complex as the hotel was set within an secure area that included other hotels and private and rented villas plus the added bonus of a selection of shops and small independent market style stalls literally a 5 minute walk from the hotel (opposite another Riu hotel Playacar). The area was immaculately kept, the hotel itself even more so, staff never stopped with the upkeep and kept standards very high. Hotel : There was lots of animals in hotel grounds including Coaties, Sereques, Iguanas and a variety of birds.... we particularly loved this! Rooms were spacious and again, immaculately cleaned - standards were very high. Bathroom setup was a little odd, no door on bathroom with exception to the toilet - fine if you're not sharing the room with a teenage girl who kept getting dressed in the toilet away from Mum and Dad for some privacy! Pools were o.k but because of a lack of flowing water got so very warm by the afternoon so provided little relief to the heat 🥵 however we never had any issues getting sunbeds and there was plenty of shade and umbrellas too. There was a pool service for drinks too. The hotel is not on the beach but a large golf type buggy seating around 7/8 people was up and down the covered walkway every 10 minutes or so or the walk was roughly 5/10 minutes to walk there.... you could use Yucatans (another Rui hotels facilities like dining hall and pool bar) whilst there. Plenty of shade from palm trees, no umbrellas but plenty of sunbeds again and shade could be found. The sea was glorious, not lots of fish that surprised and disappointed us at the same time and during our stay the seaweed situation wasn't bad enough to bother us at all and certainly didn't stop us going in the sea. Restaurants : Food was great, plenty of variety, we loved the speciality restaurants in particular the Asian/Chinese restaurant, Guillermo quickly became one of our favoured waiters although all of the staff were excellent in every area, there was never a day where we didn't get friendly Holas and Buenas Dias's from everyone from the cleaners, gardeners or admin staff to name just a few this was very much the case in all the eateries too. Transfers : We booked our private transfers through Mozio - less than half the price than Tui (ironically who Tui use so goes to show their mark-ups!!) Went exceptionally smooth and efficient - large and comfortable air conditioned vehicles. Trips : We ended up using Tui and booked trips through the app directly.. we found booking privately was great if you were in a group so could make an entire trip group up but we were just a family of 3 so it proved better to book for us through them. We did the Cenote and Turtle trip - amazing, my husbands an avid caver so this was great for him and we saw beautiful turtles in their proper habitat. We also did the Cozumel snorkellling tour and this was the best trip we have ever done- amazing, we swam with both starfish and Mantarays - stunning and highly recommended. We booked Coco Bongo with the reps around the pool for the family friendly Sunset Party - it was again great and highly recommended. Entertainment : The team work very hard throughout the day and at night, the set shows were not our thing to be honest certain aspects were o.k but overall just not our thing. The set weekly events, the Riu Parties were however excellent.. daytime ones being the Coconut & Foam Party nighttime ones the White and Neon Party, we were exhausted when we arrived to experience the White Party but had a great time the week after at the Neon one - lots of rum, tequilla and dancing- it was hot sweaty and really brilliant even for us re-living our 90s youth!! 🤣🤣 Riu App - upload app as useful for requesting towels and very importantly getting your mini bars refreshed ! All in all we will definitely return as we felt very comfortable and at home here 😊

  Sep 07, 2025
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  Amazing stay brilliant hotel! Florencio and Roger were great!

  We went to RIU tequilla for our honeymoon for 10 nights. The hotel was massive, food was lovely, staff were amazing. This is one of the best holidays I've had. All inclusive was brilliant. Food was fresh and there was so much variation. The main restaurant had everything. The Italian was good and steak house were our favourite. The drinks were good. Service from Florencio and Roger was top. The staff cannot do enough for you. Spent alot of time in the pool bar relaxing. This place is brilliant and you could go and not leave it has everything needed for total relaxation. I could go on forever about the hotel and holiday. We will be coming back here.

  Sep 04, 2025
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  Absolutely recommend.

  Me, my partner and a bunch of others stayed at the Tequila for 14 days and it was amazing. Every single staff member we came across was helpful, warm and was happy to be there. There are a few pools with an abundance of loungers so no 6AM sun lounger wars needed. Towels are provided by the hotel as is standard from RIU. One brilliant perk is being able to go to the other RIU hotels in the area (Yucatan and Playacar) to grab some food or just explore. The food was brilliant with the staples like pizza/fries/burgers but also themes nights like mexican, oriental etc. I absolutely cannot complain about the food, with staff being so attentive and ready to help. The hotel is not beach front, however it has it's own little strip you can use to walk down to the beach and beach restaurant which will take 10 mins tops. There is also a buggy service that will take you back and forth pretty much all day if needed. The gym opens at 7am, it's not huge but will do the job. The sports bar was the coolest (temperature) place to be, and the staff will put on pretty much any sport they can. They also allowed me to cast my phone screen to a TV to watch a match which was great. The whole area is very safe, with the whole road of hotels and properties being protected with barrier/police/security. Even stepping out of that, you felt safe with lots of options in the main town. Shopping malls, great restaurants and experiences are all available within an hour's walk or a short taxi ride. There is also a Walmart within that distance should it be needed. The stay was brilliant, the grounds are gorgeous and the staff were amazing. I would absolutely recommend Riu Tequila.

  Sep 04, 2025
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  Family resort vacation in Mexico

  If you are looking to stay on the resort and not venture out too much, then this is a good option. Upside - pleasant and helpful staff, clean rooms and well maintained resort. The a a few shops and health clinics within a 5 minutes walk, so if you have forgotten anything you can probably pick it up at the resort or the shops (Starbucks, pharmacy, dental clinic, 7/11, bars etc.). Downside - A bit isolated from the real Mexico, so if you want to experience Mexico and its cuisine and culture, maybe a better option would be to stay at a hotel in Cancun. Food is plentiful, but becomes a little “”Same-ee” after a week. Poolside loungers need to be secured by about 7am each morning, or you may struggle to find one - be ready to get up early, if you want a spot by the pool. If you are looking for a party-resort hotel, this will meet your needs. If you are a little more adventurous then you may want to consider a hotel in a town or city.

  Aug 31, 2025
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  Family review

  Good holiday, great kids club. Disappointed that our family room only had 2 double beds for 4 of us, when we paid full price, also we had to keep asking for refills for the room which didnt always materialise.

  Aug 26, 2025