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Riu Santa Fe

Mexico - Los Cabos

Our Rating
4 Nights with Air from $709 All-Inclusive
Info Customer Reviews Questions & Answers

We know you're ready to escape the everyday and head to Cabo's sunny shores. Can't you just picture your day lounging by ... More

Customer Rating 646 Reviews
Value
 
4.2
Service
 
4.1
Beaches & Pools
 
4.3
Dining Options
 
3.4
Room Comfort
 
3.7
4 out of 5
"We loved the Riu Santa Fe. The staff was fabulous, the rooms clean and the views were beautiful. The food was excellent. We expected food such as we have gotten before on cruises. We were very happily ..." – Mjasja
627 out of 776 (81%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
4.2
Service
 
4.1
Beaches & Pools
 
4.3
Dining Options
 
3.4
Room Comfort
 
3.7
4 out of 5
"We loved the Riu Santa Fe. The staff was fabulous, the rooms clean and the views were beautiful. The food was excellent. We expected food such as we have gotten before on cruises. We were very happily ..." – Mjasja
627 out of 776 (81%) customers would recommend this product to a friend.
Great pool time! snorkling lap and infinity pool looking toward Sea of Cortez Panorama at dusk View of the main beach pool view from the beach Special treatment infinity pool Loving this view! One of the infinity bars Riu Santa Fe pool ocean view from building 7 Us at the steakhouse restaurant our veiw from our loungers everyday! Morning Sunrise from the beach Dinner Pool bar Adult Pool Bar Beach front pool at Riu Santa Fe View from Riu Santa Fe Gotta love this margarita View from lounge chair Beautiful views From the steak restaurant view of the pool and hotel My son and I at RIU Santa Fe Grounds of Riu Santa Fe Pool with beach view La Iguana Pool Buffet view Sunset Divorce Rock SB 2016 RIU Party Crew! Bldg 7 3rd Floor walking back to our room i On our way for a Sunset Cruise! The Pool area Love the view! The View From Our Balcony Night view from 3327 Sunset on the beach Our ocean view from bld 7. One of the pools with a swim up bar It's like spring break in the winter View from our room! The ocean view that we booked. What do you think? Great pools! one of the pools Pool hotel Dinner time beach view Anniversary Lovebirds(swans) View from the room View from Dinner view from our oceanview room View from poolside Infinity pool at sunset Free entertainment guys and gals This was our view! Relaxing at poolside. Pool Off the Beach Wave above a 30 Ft drop to waters edge! Pool by the beach Our Room The Corridor Window view from our room Main plaza. You can find the Asian restaurant, Italian restaurant, main buffet, sports bar, lobby, entertainment stage, and club all nearby jhere.
All Customer Reviews
1-4 of 646 reviews. Sort by
September 12, 2017
Never Again

We stayed here from August 26 to Sept 2. First and last time we will stay at this hotel or any RIU property. First few days was good, but the service needs major attention. Drinks were mediocre. Some of the bartenders were rude and simply appeared they did not want to be there. Food was edible, but nothing really to rave about. The Sports Bar is a joke, refrigerated food and hot dogs/nachos that looked like they have been sitting there for quite some time. We were never able to try the other restaurants. When we tried at the Italian place they told us it closed at 6. I don't think we ever saw it open. We tried the Mexican restaurant and they said they were booked, when it looked half empty. Rooms are outdated with tube tv’s, safe was working in our room but not in our friends’ rooms. We were told that the mini fridge would be restocked every 2 days and it never was. We had to keep calling for them to do so and even then it will take them a day to replenish water and beer. Then DISASTER hit. Tropical Storm Lidia came through on Wednesday/Thursday night and the resort flooded. They gave no warning of a tropical storm/ hurricane coming our way. When we asked about it they simply dismissed us and were told the storm was minimal and would be no problem, for us not to worry. Power and water went out and we were basically left to fend for ourselves. Staff and management were non-existent. Phones were dead so we couldn't call anyone. Just TERRIBLE, worst experience of my life. Families with kids and older couples were coming up to the third floor because of the flooding on the first two floors. Other guests helped them out since there was no hotel staff in sight. They pulled out beds from the maintenance rooms so they could at least have a place to sit or sleep if they could. A staff member finally appeared about 3am Friday morning shining a flash light in our room asking if we were ok and then walked away. Nothing else. Two men finally appeared later that morning telling us we needed to get out of that building and we needed to pack our stuff quickly because they were moving us. We had about 10 mins to stuff everything in our luggage because they kept rushing us and telling us we had to move. Why didn't you tell us that when you stopped by at 3am!!!??? When we finally left our room Friday morning there were cars in the pool, upside down, against the entrance of our building.. it was horrible. We had to walk through sewage, debris and mud to get to building 7 (where we were being moved) as we were in building 2 at the time. We stood outside building 7 for at least a couple of hours if not longer while they decided what they were going to do with all the guests. No organization, no communication as to what was happening. The people staying at the RIU Palace were just looking at us wondering what was going on and complaining that we were there because “we paid less”. Really?! The staff made sure to keep us off their property. They finally provided bags of food to some of the guests. My husband and another friend were given a bag that contained a “sandwich” for lunch (about 3pm) one of the sandwiches had cheese, mayo and lettuce, that’s it!. The other did have ham or turkey but it smelled like the meat had gone bad. Not edible. The bag also contained a bag of chips and water. That was lunch. We were told dinner would be provided to stay in our rooms. We did receive another bag with a can of tuna, chips, fruit bar, crackers and bottled water. Yay for us. In the meantime the people next door at Palace had hot food and electricity by this point. We knew we had to find a way to get to the airport and go home. Saturday morning we jumped over the fence (which was the only way in/out) and find a taxi that would take us and we were successful in doing so. So happy to have been able to get out of this property. The treatment, the lack of being proactive, the management, the chaos that all ensued is just heartbreaking and we would not have been able to withstand any more days without power and water. Spending two sleepless nights with minimal food was enough for me and my friends.


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Overall Rating: 1
Value
 
3.0
Service
 
1.0
Beaches & Pools
 
4.0
Dining Options
 
2.0
Room Comfort
 
2.0
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From: Dallas TX
Age: 35-44

September 10, 2017
Worst experience ever.

We stayed at the Rui Santa Fe during August 26 – September 2, 2017. This was my first time traveling to Mexico and staying in an all-inclusive so I truly did not know what to expect. The resort looks ok. The rooms are ok but they need to be updated. We should have been told the buildings do not have an elevator or at least been offered to have the bellboy take out luggage to the rooms. The staff is very nice but most do not speak English. The pools are nice but they also need to be updated; wall tile is falling off. The swim-up pools are convenient and the bartenders are nice. The problem was that they are infested with bees, which I am allergic to, so my friends had to order my drinks. The food was nothing special. All the options were buffet-style, which is not appetizing and quickly becomes tiresome. And now to the reasons I wish I could give Rui Santa Fe ZERO stars. On Wednesday afternoon we received messages from our friends in the states that Cabo was going to be hit by a tropical storm on Thursday. We tried to leave but all available flights were during the storm. We went to speak with the reception to ask about the storm and what is their plan of action during a natural disaster. They simply stated that it was just rain and that there was nothing to worry about. On Wednesday night we lost power until the generator started up. It started to rain on Thursday, we asked the staff what to do if and when the storm got worse. Again, we were ignored and told there was nothing to worry about. We watched as the staff “readied” the hotel for the storm by tying down the fans. By 6pm we had to wade through a foot of water to reach the dining hall. By 8pm the waters had risen another foot and still no instructions on what to do. The rooms started to leak and then we lost power and running water. The staff was nowhere to be found. The guests on the first and second floor came up to the third floor because their floors were flooded. These poor people had to break into the linen closets to pull out cots and sheets to sit on and weathered the storm in the open hallways. Sometime in the morning, someone came by and told us to pack up our luggage; that we were being evacuated. We stopped them and asked them to identify themselves and tell us the plan and why hadn’t they been around during the storm. They rushed us to pack our things. We packed very quickly and started to descend the stairs. This is when I first saw the damages caused by the storm. We walked through mud, sewage, and debris to be gathered in front of a building for 2 hours until we were placed in a room. My friends and I, a total of 5 people, were placed in one room with 2 twin beds that were soaked. People waited in line for food for 4 hours and then we received canned tuna for dinner that night. We continued without power or running water. The staff refused us entrance to Rui Palace even though they had hot food, power, running water, and open rooms. Saturday morning we had to escape the resort by jumping over a fence and finding a taxi to the airport. Worst experience in my life! I fully understand we went through a natural disaster but management should have been proactive and kept the guests informed and safe. Absolute chaos.


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Overall Rating: 1
Value
 
1.0
Service
 
1.0
Beaches & Pools
 
3.0
Dining Options
 
1.0
Room Comfort
 
2.0
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From: Dallas, TX
Age: 35-44
Travel: 3-6 trips/year

September 7, 2017
Worst vacation expierience of my life!

WMy fiancé and I decided to book a little getaway for our 3 year anniversary and Cabo seemed like the easiest/reasonable/fun route. No brainer, right? WRONG. 3 days into our trip we were told that a tropical storm was coming and that our vacation was to be extended 2 extra days. At first we thought this was a good thing... extra time together, more pool time, cocktails, and for sure the hotel would help us out since we were FORCED to stay there a couple extra days. The airports were closing for 2 days, so we call home, and make sure the homefront is all good, and then we go to front desk and explain our situation. Others that traveled with different companies were comped an extra night or 2 and we were told it would be $180/night. Bummer! Anyways, it gets SO MUCH WORSE. Tropical storm Lidia hit that following evening and the hotel was devistated. Cars flipped in the lobby, flooded first floor, 4 ft of mud filled the property and people were evacuated with no real information at all. I forgot to mention the power went out Thurs and never came back on for 2 days. There was no water, no electricity and no plan. Including NO FOOD. They made us wait in line for 3-4 hours, only to give us one meal a day that consisted of a mayonnaise on white bread sandwich, bag of chips and box of juice. The place was a mess and nobody had any information for those of us stuck there for 2 whole days of complete misery. We FINALLY got out Saturday night and will never return to the RIU again. And I'm spreading the word to everyone I know. DO NOT STAY HERE!!!

Worst vacation expierience of my life! Worst vacation expierience of my life!
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Overall Rating: 1
Value
 
2.0
Service
 
1.0
Beaches & Pools
 
2.0
Dining Options
 
3.0
Room Comfort
 
1.0
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From: SAN Diego
Age: 25-34
Travel: 3-6 trips/year

September 4, 2017

The resort is great. Very clean. The only issue is there is no medicine anywhere if you get sick. Last day there, I became very sick. Called the front desk various times for assistance. Nobody was able to assist with anything. Had to leave the resort to get medical attention.


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Overall Rating: 1
Value
 
3.0
Service
 
1.0
Beaches & Pools
 
3.0
Dining Options
 
3.0
Room Comfort
 
2.0
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From: Fairfax, Va
Age: 25-34
Travel: 1-2 trips/year

Room Information

Riu Santa Fe features 902 guestrooms that are luxuriously equipped with air conditioning, Satellite TV, 110V outlets, mini-bar and liquor dispenser (replenished regularly), electronic in-room safe, bathroom and balcony or terrace. Inter-connecting rooms are also available for your convenience.

Room Details

Double Room Garden View (DBSB)
Hotel/Studio Unit Details

Double Room Ocean View (DBMB)
Hotel/Studio Unit Details

What's to Love

No reservations needed at any of the restaurants.

Cabo's breath-stealing views from the patio of the resort that are picture-worthy.

Mojitos are legendary and de-lish. Order up as many as you want.

RiuFit is ready to buff you up. Weights. Cardio. Stretching. Catch it every morning & afternoon.

The impressive nightly entertainment. Especially fun for the little ones.

RiuLand, where the kiddos can play & craft the day away while you melt into stress extraction at the spa.

Dipping into the Jacuzzi for bubbly relaxation. (Plus always a fun mingling spot.)

 

What We'd Change

You can't swim in the ocean, but the views from the pools, the sunsets and sunrises and walks a long the beach are stunning.

 

Why You Should Go

It's close to the heart of Cabo San Lucas' shopping, nosh & drinking spots and the marina.

Whale watching here is epic. Best time to see these awe-inspiring creatures - mid-Dec thru mid-April.

Cabo's famous "El Arco" is in the backdrop. Grab your camera and snap, snap away.

You can dance your heart out at Pacha nightclub. Put on your disco shoes and get to it.

Invigorating crowds keep the party going at the pool, around the resort and at night.

Available Amenities

  • Tour Assistance
  • Car Rental Available
  • Babysitting/Child Care ($)
  • Children's Activities
  • Children's Pool
  • Concierge Services
  • Conference Facilities ($)
  • Cribs Available on Request
  • Daily Maid Service
  • Fitness/Exercise Room
  • Gift Shop
  • Kids Club
  • Nightly Entertainment
  • Playground
  • Swim-Up Bar(s)
  • Swimming Pool(s)
  • Tennis Court(s)
  • 24 Hour Front Desk
  • 24 Hour All-Inclusive
  • Safe Deposit Box
  • Ping Pong
  • Scuba Lessons
  • Non-Smoking Rooms (on request)
  • 5 Restaurants
  • 7 Bars/Lounges
  • Porter/Bellhop
  • Nightclub
  • Multilingual Staff
  • Elevators
  • Spa ($)
  • Beach Towels
  • Wedding Services ($)
  • Dry Cleaning Services ($)
  • Honeymoon Packages ($)
  • Beach Volleyball
  • Free Parking
  • Handicap Facilities/Wheelchair Accessible
  • Beach - non-swimmable
  • Wireless Internet in lobby


Nearby Excursions & Attractions

  • Beach
  • Dining
  • Golf Course(s)
  • Hiking/Biking Trails
  • Horseback Riding
  • Jet Ski Rentals
  • Medical Facilities
  • Motor Boat Rentals
  • Nightlife
  • Parasailing
  • Sailing
  • Scooter/Moped Rental
  • Scuba Diving
  • Shopping
  • Water-Skiing
  • Watersports Rentals
  • Windsurfing

Map of Local Area

Here, at the tip of the Baja Peninsula, land ends and the Sea of Cortez wrestles with Pacific Ocean. Breathtaking beaches line the resort area of Los Cabos, making it the trendiest of the west coast destinations.

Riu Santa Fe

Camino Viejo a San Jose

+52 62 41 63 6150

Hotel Description

Riu Santa Fe: All-Inclusive Cabo Getaway

We know you're ready to escape the everyday and head to Cabo's sunny shores. Can't you just picture your day lounging by that big, bright blue pool? Good news - there is a swim-up bar for convenient cocktail-loading. Ah, day drinking just got a little more lively. Of course, Riu goes all out with unlimited food and drink, entertainment day and night, everything you want, and tops it off with a stress-smashing spa. But wait, it gets better. This little resort-gem is located close to Cabo's restaurants, bars, nightlife and shopping. And it's all waiting for you.

It's Time to Get Your Riu On.



DINING

You know Riu has you covered with a buffet full of anything and everything you want, plus "live" cooking stations that let you order up exactly what you're craving. At night, reserve your spot at an a la carte restaurant - Asian, Italian, steakhouse and a fan fav - Mexican. Beach appetit.

La Baja California
Type: International
Hours: Hours vary
Description: The hotel's main restaurant features outdoor dining on the terrace.
Dress code: Long trousers and shirts with sleeves for men.

Zashila
Type: Asian
Hours: Open for dinner
Description: Asian buffet restaurant.
Dress code: Long trousers and shirts with sleeves for men.

Carusso
Type: Italian
Hours: Hours vary
Description: Serving buffet starters and dessert, with an A la carte main menu.
Dress code: Long trousers and shirts with sleeves for men.

La Mision:
Type: Mexican
Hours: Hours vary
Description: Poolside A la carte restaurant.
Dress code: Long trousers and shirts with sleeves for men.

Torote
Type: Grill
Hours: Hours vary
Description: Poolside A la carte restaurant.
Dress code: Long trousers and shirts with sleeves for men.

All hours are subject to change.



BARS/NIGHTLIFE

The bartenders are ready to create that perfect pool-side, sippin' cocktail. Margarita? Mai Tai? Mojito? Hey - anything you want. And, don't forget, your room includes Riu's liquor dispenser so you can mix up your own tasty concoction. Cheers.

La Monumental
Lounge bar with terrace. Daily, hours vary.

Sports Bar
Sports and drinks. Daily, hours vary.

Bravo
Pavilion bar. Daily, hours vary.

Ole
Pavilion bar. Daily, hours vary.

Three poolside bars
Includes a swim-up bar. Daily, hours vary.



BEACHES AND POOLS

Two cool blue pools with ocean views make this the resort's main party hub. The sandy shores are great for strolling, but not for swimming. Good news, beach lovers, El Medano, Cabo's swimmable beach, is within walking distance. Time to dive into all this awesome.

SPORTS/ACTIVITIES

Water

  • Introductory scuba diving lesson

For an additional charge:

  • Sailing
  • Scuba diving school
  • Jet ski
  • Parasailing
  • Windsurfing
  • Kayaks

Land

  • Gym
  • Table tennis
  • Two floodlit hard-surface tennis courts
  • Beach volleyball court
  • Sauna, steam bath and Jacuzzi

For an additional charge:

  • Horseback riding
  • Golf course


INTERNET

Guests can use Wi-Fi in the lobby area for 90 consecutive minutes, daily. Wi-Fi is available in guest rooms for an additional charge.

SPA SERVICES

Renova Spa features a beauty salon, massages and treatments. All services available for an additional charge.

WEDDING/HONEYMOON SERVICES

The resort offers a variety of wedding services and packages. Please contact the resort directly for more information.

CHILD CARE

Daytime entertainment program for children ages 4-12 at RiuLand kid's club.

ADDITIONAL INFORMATION

Location
The resort is located in the southern part of the Baja California peninsula, 2.8 mi from downtown Cabo San Lucas and 25 miles from San Jose Del Cabo Airport (SJD) and 1650 ft from a bus stop.

Check In/Check Out
Check-in: 3pm. Check-out: 11am.

Minimum Stay
A 3-night minimum stay is required at this resort.

Holy Week
In observance of Holy Week, some resorts in the Dominican Republic, Mexico, and Costa Rica may put limits on the use of motorized water sports, and loud music.

Room Policy
At least one person 21 years old or older is required in every room, all year long.

Smoke-Free Policy
Under Mexican legislation smoking is not permitted in the public areas of the hotel except in specifically designated areas.

Currency Policy
Please note that as of June 1, 2011, Riu Resorts in Mexico no longer accept or exchange U.S. Dollars at the front desk. ATMs are available in the lobby of each resort for withdrawals in Mexican currency.



All hours, fees, amenities, information and services are subject to change without notice.
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Travel Dates 10/11 - 12/23
Starting at $709 was $979
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