Riu Playacar - All Inclusive

Customer Ratings & Reviews

TripAdvisor Traveler Rating

8762 reviews

• 

  Beautiful hotel, fantastic service

  This was a fantastic hotel. Absolutely pristine grounds, room always cleaned thoroughly, the hotel itself is always cleaned thoroughly every day. The drinks were great and food was good. Buffet a little repetitive but that’s what you expect at a buffet. A la carte restaurants helped provide something different and the food at those was lovely. Staff at every point have been absolutely perfect - there is no one I could fault. From the bar staff at the pool, at the lobby bar, to the groundskeepers and maids, everyone has been lovely. I have stayed in a RIU Palace in Jamaica where staff were pretty miserable and here in the Playacar it’s completely different. I would recommend this hotel 100%.

  Nov 19, 2025
• 

  Not the best.

  I would say the hotel is good, not the best. It is very clear of people attempting to sell substances to the guests and the security, staff and management are not appearing to do anything about it. Sometimes blatantly offering this in front of the security staff. I don’t think it would be just this hotel being affected.

  Nov 16, 2025
• 

  Excellent hotel

  The hotel is impecable, it seems that they keep the grounds well clean . The food is fantastic, we didn’t even went to the restaurants, the buffet has everything. the shows at night great. We will be back.

  Nov 15, 2025
• 

  I would return & recommend

  Only 1 disappointment- the rooms are dated & we where given a adjoining room which had 0 sound proofing & i basically felt like i was sharing a bed with the stranger next door, this totally ruined my sleep all week & not to mention the dampener it puts on any connections you may want to make with your partner! Majorly fooked off about that. The rooms are also very very dated & smelt kinda foosty. Otherwise delighted :) Location 10/10 Beach 10/10 Cleanliness 11/10 Food 9.5/10 Be aware that the street sellers will see your wrist bands and say they work at your hotel to get you into their ‘family’ shops..they do not work at your hotel this is in-fact a tactic to get your money. Shop in the shops with prices as they are often x5 cheaper.

  Nov 13, 2025
• 

  Great stay at Playacar Riu

  ⭐️⭐️⭐️⭐️½ — Great stay at Playacar! Overall, we had a very nice experience at Playacar during our one-week stay at the end of October. The price and value were well balanced — not quite a 5-star resort, but definitely a solid 4.5-star in my opinion. Food & Drinks:
The buffet was consistently good with lots of variety. The à la carte restaurants were less impressive — especially the Japanese one, which turned out to be buffet-style too. We tried the steakhouse once and the Italian restaurant a few times and always found something tasty to enjoy. I didn’t like much for the wines offered, so I stuck with Prosecco and beer — both were good choices. Room & Facilities:
We had requested buildings 7 or 8 by email, and they kindly accommodated us. However, our first room was above the steakhouse, making it impossible to keep the balcony door open due to noise and smell . We asked to move and were relocated to Building 6, which we liked much better — it faced a peaceful tropical garden. The room was spotless every day, nicely decorated, and we received fresh towel art daily (which we really appreciated). Housekeeping did an excellent job, and we always tipped generously. Note: the fridge is not restocked unless you request it — we forgot one day and ran out of water, but we survived! 😄 Entertainment & Beach:
Entertainment was great, both day and night — shows at the beach, bar, and theater, plus a fun white party at Riu Tequila next door. The beach was beautiful, with warm, calm water and no seaweed during our stay. Even though the water was a bit murky near the shore, it cleared up further out. There were always plenty of sunbeds available at any time of day — no need to wake up early to reserve one! We loved relaxing by the pool facing the beach, enjoying the music and entertainment. Drinks were served nonstop, and the staff was always friendly and hardworking. Service & Cleanliness:
Service throughout the resort was excellent. The staff really goes above and beyond to keep everything clean and make guests feel welcome. I made sure to tip not just waiters and bartenders but also the cleaners and groundskeepers — they truly deserve it! Overall:
10/10 for cleanliness, service, beach, room comfort, and buffet food. The only downside was the à la carte restaurants, which could use some improvement in both design and menu. Still, we enjoyed ourselves very much and would happily return

  Nov 09, 2025