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Riu Playacar

Mexico - Riviera Maya

Our Rating
1-800-880-2177
4 Nights with Air from $589 All-Inclusive
Info Customer Reviews Questions & Answers

We know the sunny seashores along Playa's white sandy beaches and bright turquoise waters are calling your name - yes, y ... More

Customer Rating 57 Reviews
Value
 
4.2
Service
 
4.3
Beaches & Pools
 
4.4
Dining Options
 
3.8
Room Comfort
 
3.7
4.2 out of 5
"This is our 3rd RIU stay in a few locations. The service and food here was impeccable. Lots to do with kids and they have a great kiddy play pool as well as nightly disco parties for them. Overall an a..." – Baran
59 out of 69 (86%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
4.2
Service
 
4.3
Beaches & Pools
 
4.4
Dining Options
 
3.8
Room Comfort
 
3.7
4.2 out of 5
"This is our 3rd RIU stay in a few locations. The service and food here was impeccable. Lots to do with kids and they have a great kiddy play pool as well as nightly disco parties for them. Overall an a..." – Baran
59 out of 69 (86%) customers would recommend this product to a friend.
at the pool fountain in riu playacar restaurant The Beach! Wonderful View and plenty of chairs! riu playacar's beach
All Customer Reviews
1-4 of 57 reviews. Sort by
September 7, 2018
Quality is lacking

This is the fourth time I’ve stayed at Riu Playacar. I’ve found the resort seems to be loosing its attraction. From the hair in the sink upon checking in to little bugs crawling around the room, not the Riu of the past. Steak restaurant was horrible. I received a piece of fat, they tried to pass as steak. I was at the breakfast buffet and was asked to leave because a tiny amount of sand came out of the soles of my sandles. The bar pool was insanely dirty. I am sad to say “I will never return to this resort”. I’m a 48 year old female who was asked to leave a breakfast buffet because after walking from the Ocean to the buffet (long way), I missed a dab of sand on my shoe. Meanwhile, children are screaming everywhere and throwing food all over, but myself (great tipper) was asked to leave (not shake my shoes out). Thank for the good times in the past, but no thanks.


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Overall Rating: 2
Value
 
4.0
Service
 
2.0
Beaches & Pools
 
3.0
Dining Options
 
1.0
Room Comfort
 
2.0
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From: Wisconsin
Age: 45-54
Travel: 3-6 trips/year

August 28, 2018
Anniversary Vacation

My husband and I were at the Riu Playacar for our 7th wedding anniversary. We had the best time. The rooms were excellent. We had a ocean view balcony on the 2nd floor. It was excellent. I only wish they had elevators as I have problems with my knees. But we managed. The food was excellent and the service was excellent as well. Everyone was so nice and so willing to make sure we had all that we need. There was a problem with the seaweed the first few days we were there but they worked nonstop trying to remove it as fast as they could. By our 4th day there the seaweed was gone and the beach was beautiful. We will definitely come back. We love the Riu hotels and usually stick with them.


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Southaven, MS
Age: Over 65
Travel: 3-6 trips/year

August 20, 2018
Comforting Place

The place is great and comforting. Clean rooms and friendly staff cannot be beaten. The food is good especially the steak but they need more choices especially at lunch time. Please scratch the pizza and learn New York Style Pizza. The pizza is horrible! I now can say I have terrible pizza. Not even my 10 year old that eat any pizza didnt want it after the first try. You will love the Italian restaurant, the only drawback is that the chicken that they serve the linguine with is very dry and the Salmon need to be more seasoned. Liquor and drinks just flows there non stop. Breakfast is the BOMB! Pancakes, variety or customized omelets, cereals, pastries, bagels, a variety of breads, every fruit under the sun, natural fresh squeezed juices done right in front of you Mexican food for breakfast also, its on point! Dinner is very cozy and comforting.The pool is nice You will love it there! Try it!


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
4.0
Dining Options
 
4.0
Room Comfort
 
5.0
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From: New York
Age: 35-44
Travel: 1-2 trips/year

August 13, 2018
Excellent choice

I was very hesitant to book this hotel being smaller than the resorts we usually stay in. After reading a review of a past customer who felt the same but then loved the experience, I decided to risk it. Best decision ever! The fact that the hotel was smaller was a major plus for us because of our 15 month old. The restaurants, beach, pools, rooms, everything was much closer and we didn’t have to walk as much. The hotel is very nice and modern, friendly staff (but I do recommend tipping for better service). The beach and pool area were very good too. Lots of different activities were available and always going on. We could easily and safely leave the hotel and do some shopping at a small mall right across the street. There was also a Starbucks and small supermarket. Would definitely repeat!


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Overall Rating: 5
Value
 
5.0
Service
 
4.0
Beaches & Pools
 
4.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Funchal
Age: 25-34
Travel: 1-2 trips/year

Room Information

The Riu Playacar features 386 spacious guestrooms with a full range of amenities including a mini-bar and liquor dispenser. All rooms are equipped with bathroom with shower, hairdryer, air-conditioning, ceiling fan, telephone, satellite TV, radio alarm clock, in-room safe, iron/ironing board, and a balcony or terrace.
Guestrooms with inter-connecting door available upon request.

Room Details

Double Room (DDSB)
Hotel/Studio Unit Details

Double Room Ocean View (DDMB)
Hotel/Studio Unit Details

Junior Suite (SUSB)
Hotel/Studio Unit Details

What's to Love

No reservations needed at any of the restaurants.

Sinking your sandy toes into the soft, white shores in Playa del Carmen. Ahhh, swoon.

Top-notch service where you get to sit back and be pampered. It's vacay time. You deserve it.

Keeping the party rolling at night - letting loose at La Pinata nightclub.

The full-service spa-some experience at Renova. Massages and facials and a whole lot of you-time.

100% Authentic Mexican food with lots of chips & guacamole for that necessary afternoon snack.

RiuLand let's the kids burn off energy with other kiddos their age. You get to lounge by the beach in peace.

 

What We'd Change

The a la carte restaurants at night require a dress code - so for the guys - throw in some long pants in case you need them.
 

Why You Should Go

Eat, play, drink at the other Riu resort's near here - Riu Playacar, Riu Palace Riviera Maya & Riu Palace Mexico.

You're within walking distance of shopping on "5th Avenue" - Playa's retail hub of local treasures and restaurants.

You can explore all the local sites: ancient Mayan ruins, Sian Ka'an Reserve or the Crococun Zoo.

Feeling like an adventurist? Head to the bright blue seas for snorkeling, kayaking, windsurfing and more.

There's three glistening pools - perfect for lounging, day drinking and pure relaxation.

Available Amenities

  • Tour Assistance
  • Beach
  • Volleyball
  • Babysitting/Child Care ($)
  • Children's Activities
  • Children's Pool
  • Cribs Available on Request
  • Fitness/Exercise Room
  • Jacuzzi
  • Kayaks
  • Kids Club
  • Laundry Services ($)
  • Nightly Entertainment
  • Swimming Pool(s)
  • Tennis Court(s)
  • Windsurfing
  • 24 Hour Front Desk
  • 24 Hour All-Inclusive
  • Sauna
  • Parking
  • Medical Services ($)
  • Ping Pong
  • 3 Restaurants
  • 2 Bars/Lounges
  • Elevators
  • Spa Services ($)
  • Catamarans
  • Wedding Services ($)
  • Honeymoon Packages ($)
  • Loungers at Beach and Pool
  • Introductory Scuba Lesson
  • Beauty Salon ($)
  • Swim-Up Bar
  • Car Rental Available ($)
  • Wireless Internet in lobby


Nearby Excursions & Attractions

  • Bars and Nightlife
  • Beach
  • Dining
  • Fishing
  • Golf Course(s)
  • Jet Ski Rentals
  • Mayan Ruins
  • Medical Facilities
  • Motor Boat Rentals
  • Nature Park(s)
  • Nightlife
  • Parasailing
  • Sailing
  • Scooter/Moped Rental
  • Scuba Diving
  • Shopping
  • Watersports Rentals

Map of Local Area

Here you will find an abundance of possibilities, something for every person of any age, for every type of vacation, for every budget and every activity.

Riu Playacar

Avenida Xaman-Ha, Manzana 6, Lote 6, Condominio Playacar

+52 984 877 2300

Hotel Description

Riu Playacar: All-Inclusive Beachy Haven in Playa del Carmen

We know the sunny seashores along Playa's white sandy beaches and bright turquoise waters are calling your name - yes, you. Why? You've earned this little slice of paradise. So it's time to dive in to what will likely be your all-time favorite escape. An all-inclusive treasure trove, you've got it all at your fingertips with Riu Playacar.

It's Time to Get Your Riu On.



DINING

The Palms
Type: International
Hours: Breakfast, lunch & dinner
Description: Buffet & live cooking stations.

Traviata
Type: Italian
Hours: Open daily
Description: A la carte restaurant.
Dress code: Elegant casual. Gentlemen are requested to wear long pants and a collared shirt.

Turquesa
Type: Steakhouse
Hours: Open daily
Description: A la carte restaurant.
Dress code: Elegant casual. Gentlemen are requested to wear long pants and a collared shirt.

Mexican
Type: Mexican
Hours: Open daily
Description: A la carte restaurant.
Dress code: Elegant casual. Gentlemen are requested to wear long pants and a collared shirt.

All hours subject to change.

Jade
Type: Asian
Hours: Open daily
Description: A la carte restaurant.
Dress code: Elegant casual. Gentlemen are requested to wear long pants and a collared shirt.

All hours subject to change.



BARS/NIGHTLIFE

Anana
Lobby bar. Open daily.

La Cumbia
Lounge bar. Open daily.

La Plaza
Open daily.

Las Olas
Poolside bar. Open daily.



BEACHES AND POOLS

The enchanting views of white sands, turquoise waters and swaying palms is very real. And it's your playground on this vacay. Pull up a lounger, grab a fruity cocktail and nestle in for day of whatever you want. Best part: you've also got three shimmering pools and the kiddos have their own (with slides!) Dive in.

SPORTS/ACTIVITIES

Water

  • Catamaran
  • Kayaking
  • Snorkeling
  • One introductory scuba diving lesson in the pool

Land

  • Fitness
  • Group Fitness

Golf
Golf is available near the resort.



INTERNET

Complimentary Wi-Fi is available throughout the resort.

SPA SERVICES

Guests can relax and be rejuvenated at the Renova Spa, offering beauty treatments, massages and spa services (fees apply).

WEDDING SERVICES

Wedding packages are available at this resort. Contact the resort directly for details.

CHILD CARE

Daytime entertainment program for children ages 4-7 and 8-12 is offered at RiuLand daily. Young guests of the hotel can enjoy the children's playground and the children's pool.

ADDITIONAL INFORMATION

Location
Located in Yucatan Peninsula, approximately 35 miles from Cancun International Airport.

Check-In/Check-Out
Check-in: 3pm. check-out: noon.A valid credit card may be required upon check-in for possible incidentals not included in your hotel reservation.

Holy Week
In observance of Holy Week, some resorts in the Dominican Republic, Mexico and Costa Rica may put limits on the use of motorized water sports and loud music.

MIN CHECK-IN AGE/SPRING BREAK POLICY: Student/Spring Break groups or individuals, regardless of age are not allowed at this hotel at any time. The hotel reserves the right to use reasonable means to identify suspected student/spring break groups. At least one person of 21 years or older is required in every room during March and April. The Hotel may request guests to show passport or official ID to proof age and reserves the right to refuse admission to anyone. In-room parties, unruly behavior and spring break groups are not allowed at any Riu Resort. Guests can and will be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff.

Smoke-Free Policy
Under Mexican legislation smoking is not permitted in the public areas of the hotel, except in specifically designated areas.

Currency Policy
Riu Resorts in Mexico no longer accept or exchange U.S. dollars at the front desk; ATMs are available in the lobby of each resort for withdrawals in Mexican currency.

Environmental Levy Fee
The Municipalidad of Solidaridad in the Rivera Maya is one of the most beautiful places in the Mexican Caribbean. Tourism has been instrumental in driving the economic and social development of the region. In an effort to continue to preserve, conserve and beautify the destination, the Municipality of Solidaridad has implemented a small environmental levy on visitors effective September 1, 2017. Hotels will collect 20 Mexican pesos per room per day on check out; the proceeds will be deposited in an environmental trust to fund local projects. The Municipalidad of Solidaridad thanks you for your understanding and support of this worthwhile endeavor. Thank you and enjoy your visit.



All hours, fees, amenities, information and services are subject to change without notice.
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5 days, 4 nights
Travel Dates 9/25 - 10/26
Starting at $589 was $829
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 9 days left to book!
$35 Spa Credit More
5 days, 4 nights
Travel Dates 10/27 - 12/23
Starting at $679 was $879
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 10 days left to book!
$35 Spa Credit More
5 days, 4 nights
Travel Dates 1/2 - 3/31
Starting at $879 was $1389
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 6 days left to book!

Need Assistance?

Call one of our U.S. based Beach Experts.

(800) 915-2322
7 Days a Week - 5am to 3am EST

All Mexico - Riviera Maya Resorts