What We Love
- The enviable beachfront location offers amazing views and immediate access to fun and entertainment.
- Satisfy your cravings for delicious faire at one of several restaurants located throughout the resort.
- All-inclusive luxury packages include 24-hour room service, 7 days a week.
Things to Know
- The resort is approximately 75 minutes from the airport.
- Maximize your vacay hours by checking pick-up times on scheduled transfers.
- Take advantage of onsite amenities designed exclusively for children and younger guests.
Guests staying at Riu Palace Tropical Bay have full access of the resort facilities at Riu Negril.
Important Information: Restrictions apply and transportation is available but not included. Consult hotel upon arrival for more information.
All meals, snacks, local and imported alcoholic and non-alcoholic beverages in all hotel bars and restaurants.
Snacks and drinks 24 hours a day.
Drinks service at the pool
Regularly refilled minibar and liquor dispenser in the guest rooms.
In-room safe.
Free sports, activities and entertainment programme as described. Activities include: kayaking, snorkel gear, 1 scuba tryout in the pool, RiuFit program, beach volleyball, Stand up paddle surfing
Free use of wellness facilities (gym)
Room Service 24 Hours a day
WiFi throughout the hotel.
Daytime entertainment for adults
Live music shows & Riu entertainment
Turndown Service
RiuLand kids club (4-7 and 8-12)
Additional Information: All hotel guests are required to wear an "All Inclusive" wristband for identification purposes.
Resort Details
- All-Inclusive, 24-hours
All meals and snacks:
Breakfast:
- Full American breakfast buffet and on the spot cooking stations, fruits, juices and Cava
- Continental breakfast/snackLunch:
- Hot and cold buffet and on the spot cooking stations
- Pizzas, pasta, salads and assorted desserts
- Jerk (traditional Jamaican barbecue) station (6 times a week)Dinner:
- Buffets and on the spot cooking stations
- Special evenings: Theme buffets (twice a week) - Various Lounges/Bars
- Plaza Bar
- Lounge Bar
- Lobby Bar
- Reggae bar
- Various Restaurants- Bloody Bay
- Hakuchi
- Krystal
- Rimini
- 24-hour front desk
- 24-hour room service
- Accessible facilities
- Baggage hold
- Children programs
- Children welcome
- Children's play area
- Complimentary wireless internet
- Concierge desk
- Elevators Not Available
- 24-hour front desk
- 24-hour room service
- Complies with Local/State/Federal laws for disabled
- Baggage hold
- Children programs
- Children welcome
- Children's play area
- Complimentary wireless internet
- Concierge desk
- Elevators Not Available
- Exercise gym
- Free high speed internet connection
- Free parking
- Game room
- Gift/News stand†
- Golf, Offsite†
- Housekeeping - daily
- Laundry/Valet service†
- Lounges/bars
- Meal Plan Type: All Inclusive
- Pool
- Restaurant
- Safe deposit box
- Spa†
- Tennis court
- Tour/sightseeing desk
- Water sports
† Fees may apply
- Children's pool
Children's swimming pool.
- Children's program, onsiteDaytime entertainment program for children.
- Direct access to a beach
- Fitness center on-siteRestricted to guests 18 years and older.
- Hot tubThere is 1 outdoor hot tub.
- Non-Motorized Water Sports- Windsurfing
- Sailing
- Snorkeling equipment
- Kayaking
- Body boarding - Pool
Three swimming pools, one with Jacuzzi.
Offering complimentary sun loungers, towels and parasols by the pool.
- Spa †Renova Spa offering various beauty treatments.
- Golf †There is a golf course located within a mile of the property.
- On-site EntertainmentDaytime entertainment program for adults
Daytime entertainment program for children from 4 to 12 years of age (daily)
Shows, Riu Evening Program or live music (daily)
† Fees may apply
Guest Reviews
Customer Ratings & Reviews
TripAdvisor Traveler Rating
8486 reviews
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Jul 08, 2025Wonderful stay at RIU Palace Tropical Bay, Negril, Jamaica
Wonderful Stay at Riu Palace Tropical Bay – Highly Recommended! My wife and I had a fantastic experience at Riu Palace Tropical Bay in Negril, Jamaica. The resort exceeded my expectations in many ways. The food and drinks were excellent, offering a great variety and quality throughout the stay. Our room was spacious, very clean, and well-maintained, contributing to a relaxing and comfortable atmosphere. The sea was one of the highlights—crystal-clear water with a clean, sandy bottom that made swimming truly enjoyable. The beach is beautiful, although it could benefit from more shaded areas and a wider sandy section. In some parts, especially closer to the water, the surface was more like firm, compacted soil rather than soft sand. The gym was adequate but could be improved by including a wider range of exercise equipment for different workout needs. Overall, this resort is a great choice for a relaxing and enjoyable vacation. I would definitely recommend Riu Palace Tropical Bay to others and look forward to returning in the future.
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Jul 08, 2025
Summer Vacation
The views were amazing in Negril! The food was always fresh and made from scratch, even with the buffet! This was a nice and relaxing way to experience Jamaica for the first time!
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Jul 06, 2025
Great time at Tropical Bay!
Fantastic beach. Warm clear seawater. Small pools but you don't need pools with that beach! Food was good at the buffet, lots of variety. Restaurants were quite nice. We didn't stay up for the entertainment. Early risers and early to bed. Lots of beach vendors, but they were pleasant and will move on quickly if you say no thanks. If you want bracelets, drugs, catamaran/fishing tours, or tubing ...you will have no trouble getting it. We did a snorkeling tour through the resort. Not bad. We got into a heavy current that kinda spoiled the end of it but overall a good experience. The staff were very friendly. If you tip well, you will get better service. The staff works hard, so I say tip generously : ) We were very pleased with our stay. And with all the seaweed at other resorts, it's worth the 2 hr bus ride from the MJB Airport for the beach if you like clear water to swim in. We also walked down to RIU Negril which is a short 15 minute walk or so down the beach. We got drinks there and walked back for something to do, which was nice. There are many vendors set up along the way and we enjoyed shopping and interacting with the local retailers. They were quite friendly. We liked our room too. Good size for family of 4. Pull out couch was comfy (says my 13 year old). Overall, a beutiful slice of paradise.
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Jul 03, 2025
We will be back
Second time at RIU palace from 8 th to 22nd June we stayed in room 3221. Previously started in Block 6 and equally good areas to be in, but I think I preferred block 3 especially close to every thing. Beautiful side views over the beach and pools. We couldn’t hear any noise when inside with door shut. Aircon was brilliant we used it in the day, left it on at night when we went out and turned it off when we got back in,we never had a need for it during the night. A ramp close by to go to reception and easy access for those in wheelchairs if you’re on the ground floor rooms. We were on the second floor not a problem. Ice machine on the bottom floor. Room was cleaned to perfection, loved chatting to the lady who cleaned our room. Our mini bar re stocked every day. I ordered extra water on the app and diet cokes only No problem. I know that the Hotel is going to have a renovation, however we had no complaints at all. The staff are simply the best and we can’t thank them enough for looking after us. The food was amazing the whole 2 weeks, we went in all the restaurants and to be honest we went to Ivan’s for my 60th birthday honestly we found RIU palace food was better. Some how food was better at the palace than last year but we had no issues then. Drinks are top shelf and they never ran out off anything. We sunbathed around 10 am to about 12:30 and it rained but to be honest 2 hours sun was enough and rain welcomed. We got a fantastic Tan. Rain didn’t last too long most days and we had a couple of days no rain in the day. It didn’t rain at night 😃. I was expecting it to rain so it didn’t bother us. We went on the one love bus 3 times a must do to see fabulous bars that you would never see, the local people are friendly and we loved chatting to them. They do appreciate you getting out of your AI to see them and support them ❤️ I especially love Connie’s bar she’s amazing. We also went down 7 miles started at Drifters bar then Alfred’s and Arthur’s bar then walked towards Sandals and to the other bars around 15:15 it’s absolutely stunning that time of day. We took US dollar to pay for trips extra and changed pounds for Jamaican dollars at reception for everything else 💯 you can’t go wrong doing that. We used Easy breezey for transportation took 1 hour back to airport on way home 😃 I highly recommend them safe, reliable and good prices. We used mobay both ways definitely worth it food was really good. People were coming to stay at palace from Royalton and Azul resorts and they were glad they did. RIU palace vs RIU Negril. We went to RIU Negril 4 times in the 2 weeks we were there. The white night was fantastic, the singer was amazing. We were too hot the night when it was the party Neon and left early. The beach at RIU Negril is more like an Aquarium I would not go in the sea there. The beach is beautiful at the palace. The Drinks are better at the palace also. RIU Negril as been updated and it’s beautiful. I can’t comment on the food we didn’t eat there. But the palace is where I will hopefully get back to soon 😃 Children’s entertainment was fun to watch the children enjoying themselves ❤️Fun to see them enjoying other shows too. There’s also a children’s pool at the back of 24 hour bar by block 3. We had an amazing time my 4 th time in Jamaica and hopefully it won’t be my last. Negril is my favourite of any of my holidays and I’m well traveled. We also met some wonderful people and new friends. We were gutted we had to leave 😢
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Jul 01, 2025
Friendly staff and comfortable rooms
The rooms were clean and the staff was very friendly. Manager Julian was always available and willing to help with any issue. Great experience overall!
- AdvisoryJAMAICA'S TOBACCO CONTROL REGULATIONS SMOKING PROHIBITED IN THE FOLLOWING PLACES: •All enclosed places (Restaurants, bars, lobby areas and rooms) •Public transportation •Work places • Government owned and occupied buildings •Health facilities including pharmacies •Sports, athletics and recreational facilities for use by the public •Educational institutions •Areas specifically for use by children • And places of collective use such as bus stops. Persons may be fined or imprisoned.
- AdvisoryGuest staying at Riu Palace Tropical Bay are able to use Riu Negril facilities. Guest staying at Riu Negril are not able to use Riu Palace Tropical Bay facilities.
- AdvisoryStudent Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.
Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together, Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions.
Spring Break Policies - Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel. - Pet Policy : Pets Not Allowed
- Early Departure Policy
- Early Departure Penalty:1 NightApplies: Sunday - Saturday 01May25 - 23Dec26
- Early Departure Penalty:2 NightsApplies: Sunday - Saturday 24Dec25 - 30Apr26