Riu Palace Tropical Bay

We traveled with family members and had a great time! Nice beach and pool areas. Food was very good but some of the specialty restaurants had slow service so allow plenty of time to eat at these. The buffet was very good all the time! The combo trip by boat to Ricks Cafe was a blast with snorkeling and a cave swim, along with lots of fun on the ride so don't miss this excursion which leaves from the resort! This is a resort we would visit again!

This was our 6th trip to RIU Tropical Bay & first since renovation. Overall we loved it. Dining options & seating are limited but still excellent. If you’re looking for a beautiful beach this is it! Service & food was excellent as always. Thank you to all the staff who made our trip great. See you soon!

First time in Jamaica and we couldn’t have picked a better resort. The Riu Palace Negril is the perfect size; everything is very close. Enough restaurant options to choose from, the buffet is by far the best! It has a large selection that is sure to feed even the pickiest eater. Some restaurants have a buzzer system, others don’t so you could have a wait. Our longest wait was the steak house and it still only took about 10mins. Beach was gorgeous, very clean. The ocean water was clear and calm which makes swimming or floating very relaxing. Yes, there are ppl walking down the beach selling ocean activities, bracelets, hair braiding and “ recreational” drugs lol, but a simple no thank you works. They are not pushy. Also, they walk along the water mostly so if you sit further back you can pretty much avoid them altogether. Can’t say enough about the entertainment staff, Smiley, Chocolate Thunder, Flexy, and Peanut! Incredibly nice and interactive with the guests. Trip from airport is about 2 hours long but you learn stuff about Jamaica along the way and the drive is along the coastline and through a few towns so you get to see the native life. We did a 5 day 4 night trip and definitely should have stayed longer to make up for the travel days. Airport is pretty busy so you did need to get there with plenty of time to get through customs and security.

My significant other and I just came back from a 5 day, four night stay at the RIU Palace Tropical Bay. The weather was great. I expected rain, as it was rainy season but it did not rain once while we were there except from a tiny sprinkle while on our way to the resort. The ride to the resort was full of beautiful lush scenery, but it was LONG, so brace yourself. We were greeted with some delicious rum punch upon arrival (as expected). The front desk service was great. We were checked in in less than ten minutes and our room was available although we arrived before the 3:00pm check in time. We requested a higher floor with a view of the sea and were accommodated right away. Our room was spotless and beautiful. We received a King sized bed and it was very comfortable for us. The bar and fridge were fully stocked. Our room was cleaned and the bar was restocked several times while we were there. We dined at the Steakhouse our first night. The food was alright-no major complaints. Unfortunately they did not serve lobster while I was there as it was breeding season, so keep that in mind. While we were there we also tried the fusion restaurant (Krystal). The service there was EXCELLENT. Our waitress Antonique went above and beyond and was extremely knowledgeable about the dishes that were served. The buffet (Negril) was probably our favorite because of the endless variety of foods offered. I enjoyed the customizable omelets at breakfast, and the local foods which were offered. There were many bars located around the resort and they all served the same signature drinks. You can also ask for any drink you'd like. Our favorite was the one right behind the swim up bar. Kenny G was hands down our favorite bartender. He was very personable and friendly throughout our whole trip. He really made our experience more memorable from beginning to end. Demar, who we got to know toward the end of our trip, was also great. Unfortunately I was not a fan of Andrew at the swim up bar. His customer service skills were definitely not up to par. He was unnecessarily rude...maybe it was an off day? Nightly entertainment was just okay. Pool activities were pretty fun. Be sure to check out the complimentary water sports. We tried the paddle boats and my boyfriend loved the kayaking. The ladies at the spa were absolutely amazing. We did a couples massage with Michelle and Alecia and they really did a fantastic job. Overall, we had a good time and would recommend the resort for people in their late twenties and up. The resort is not the liveliest, but we didn't mind this because we we wanted to relax.