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InfoCustomer ReviewsQuestions & Answers
Here in Beach Eden, every ting is arrright. Because here, everything is what you get: unlimited tropical drinks and gour
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Here in Beach Eden, every ting is arrright. Because here, everything is what you get: unlimited tropical drinks and gourmet grub (the Jamaican BBQ is the bomb), stress-smashing spa, epic party vibe, fun for the kiddos, scads of beachy sports (in and out of the water), and oceans more. The only other thing we might want to add is: when might be expect you? Yesterday? Thought so.
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"I had a great time with my boyfriend here! The rooms were clean, the staff was so helpful, the food was delicious, and the beach was to die for! we're coming back next year for sure! such a great value..." – RoCon
323 out of 356 (91%) customers would recommend this product to a friend.Read All Reviews
Customer Rating
Value
4.3
Service
4.5
Beaches & Pools
4.6
Dining Options
4.1
Room Comfort
4.1
"I had a great time with my boyfriend here! The rooms were clean, the staff was so helpful, the food was delicious, and the beach was to die for! we're coming back next year for sure! such a great value..." – RoCon
323 out of 356 (91%) customers would recommend this product to a friend.
All Customer Reviews
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November 17, 2019
Honeymoon 11/4-11-9
This place is beautiful! The staff is so friendly and the rooms are so comfortable and clean. The entertainment staff was great! We went there for our honeymoon and were thinking of going back for our first anniversary. I would absolutely recommend it! The drive from the airport is a little longer than other resort areas but it’s worth it. The jerk chicken hut on the beach was awesome!
This was our 4th time visiting Jamaica where we previously stayed at the same resort for the first 3 times. I am SO glad we took a chance on the Riu Palace!!!! It is worth every penny spent. It is immaculate with the cleanliness, amazingly nice staff and stellar food! Smaller pools but never felt too crowded. The beach is beautiful and the staff even caters to you there. We will definitely be returning in the future.
From:Myrtle Beach, SC Age:25-34 Travel:1-2 trips/year
October 15, 2019
Nice vacay
Just returned from here and had a wonderful time. The first room I had I asked to change because it was in the back of the property and it smelled a little funny and Chanile accommodated me beautifully. My new room was closer to the beach and front desk which made me feel more comfortable.
The only negative thing I can say about this resort is the food. I did not have an opportunity to eat dinner at any of the restaurants because they became full very quickly. I had no other option besides the buffet which was pretty awful in my opinion. The breakfast was decent but overall the food was generally not seasoned and cold in most cases. I would recommend the restaurants take reservations vs being a first come first served situation.
It was our first time in Negril and we really enjoyed our stay here. The resort was well maintained and very clean. The beach and ocean was one of the best we've been too besides getting hassled all day by the locals which made it hard to really relax. The food was excellent here! We only ate at the Italian and Japenese restaurants. Service was so slow that we sat for 2hrs on a slow night. However, enjoyed the jerk chicken stand and buffet so much we didnt even bother with the restaurants after first two trys. See Demar the bartender by the pool for all your drinks. Demar was always smiling, very friendly, and goes above and beyond to make sure your experience is nothing less than great. All in all we had a great experience here but we did witness something very disturbing. The buffet was directly in front of our room. Around 11:00 PM after the buffet had closed we were sitting out on our balcony enjoying a drink and conversation when we saw a man and woman who worked in the buffet area come out of the side door to I'm guessing was the kitchen or dining area. The man started hitting the girl several times before realizing we were there. The man stormed off and went back in the buffet from the front entrance of the buffet and the woman followed shortly behind. I notified security shortly after the incident as he walking by our balcony. I gave him a description and even pointed at them as we could see them working closing down. He seemed like he was gonna handle the situation but walks in the buffet area and does nothing. Not sure if this is normal here or in Jamacia but it was very disturbing and not acceptable! Besides this one incident our stay was wonderful!
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What's the best excursion? How much should you tip?
Ask a question about Riu Palace Tropical Bay or help someone else answer theirs.
Can you answer these questions?
30 questions, 154 answers.
how far from the airport?10 answers
7 years, 86 months ago
NY
The Riu Palace Tropical Bay is Located one hour from Sangster International Airport and five minutes from Negril West End.
KateHCC
1.5 hours by bus
JJJJJJJJJJJJJJJJJJJJ
1.5 hours - i recommend paying extra to get a private transfer. I booked mine with bigshiptours.com. Our diver, Peter, was great!
RoCon
depending on time of day 1 hour to 1 and a half.
MattyO
90 min. on jamaican tours
treeman
This hotel is about 1 1/2 to 2 hours from the airport depending on the traffic. It's a great ride though. But Our flight was at 3:10 and we had to leave our hotel at 10:30. then our flight was an hour late.
waddlewaddle
90 - 120 minutes depending on the number of stops your taxi driver makes between the airport and hotel.
Renee3290
Using a shared transfer purchased from this site, the ride was 1 1/2 hours. The driver did stop about 15 minutes away for us to buy a drink and stretch our legs.
glennalan
Depending if you take a charter bus or cab... you are looking at 90 minutes to 120 minutes. The ride is along the coast and you can at least get a feel for some of the villages in Jamaica on the way.
Ravan
an hour and a half by private transpo - cab will take longer
Irishlori
The resort is one hour car ride from Motego Bay airport in light traffic. One and a half hour in rush hour.
TexanHoosier
How is the night life?7 answers
7 years, 86 months ago
JP
The La Plaza Pavillion Bar is open daily from early evening to late night for late night entertainment.
KateHCC
Nightlife was great. There was entertainment at the Riu Palace resort every night. One of the nights they set up a beach party with a DJ which was so much fun. Also Margaritaville offers free round trip transfers from the hotel- they have a big party night on friday until 2am. I've heard of other night clubs in the area (the jungle- ladies night on thursday) but we didn't get a chance to go.
RoCon
There is NO nightlife.
Julianne
relaxing,three bars all the time no charge there clubs in area but to tired to go by night time
treeman
well they have shows every night but we were so tired from the beach we only made one show. They start at 9:30 every night. Only one night they started at 8:30 and it was a beach party right on the beach. They had a raegge band and juggling act and acrobats. it was sooo good.
waddlewaddle
The night life is only okay. However, you will have access to Riu Club, 10 minute walk down the beach which has a really nice night club. It's a five minute cab ride (approx $10 round trip).
Renee3290
there is nightly entertainment - it's fun, not awesome. Use bug spray in the evenings!
Irishlori
Are a la carte dining options included in all-inclusive packages or do they cost extra?11 answers
6 years, 83 months ago
Sarah
This hotel includes unlimited food and drinks, but some dining restrictions may apply. Please check with the front desk for details. You will need to make reservations for the a la carte restaurants upon arrival.
KellyCC
Al a carte means the menu is limited and you get one serving. it is at no extra cost though.
MattyO
no extra they are included
treeman
The a la carte dining options are included in the package and do not cost extra. You must make reservations. There are two dining times, 6:30 and 9:00.
Sunshinesmiley
all the food is included, there are 4 rest you can eat at night but you have to sign up for them early in the morning to get into them. They have dinner at 6:30 and 9:30 or you can eat buffet. they food is excellent..
waddlewaddle
Yes, a la carte dining is included, but you have to make reservations before hand at the reservation desk located in the main lobby and ot opens at 8 an. Not a problem, mon.
Roman
Riu is an all-inclusive resort. Al a carte options were not available.
Renee3290
The a la carte dining options are included in the package, but you need to make reservations ahead of time. Seatings are at 6:30 & 9. You can try walking up around 15 minutes after seatings start to see if someone cancelled. We had luck one time doing that. You make the reservations starting at 8am in the lobby, but it gets crowded fast, and by the time we got to the person (8:30) we were making reservations for the next day. But the food was worth the wait for Krystal.
glennalan
All included.
SimoneD
They are included. You have to reserve them during a certain time of the day at the reservation table in the lobby. They fill up fast.
Ravan
room service was included in our all inclusive package
den68mc
Is there access to 7 mile beach from the Rui Palace Negril7 answers
Can you walk directly down to 7 mile beach or can you taje a cab and then get on the 7 mile beach to walk and shop?
6 years, 80 months ago
Angie
This resorts beach is just as beautiful as the more popular Seven Mile Beach. However this beach is located on Bloody Bay Beach which is less crowded and offers resort guests the feeling that they have paradise to themselves.
CaitlinCC
Both the Riu Negril and Riu Palace Tropical Bay are close to 7 Mile Beach. A cab ride is probably the best way to gain access, as it is approximately 3 - 4 miles from either of these hotels.
BILLCC
i guess it must be the seven mile beach, you can walk down it during the day only. Lots of Jamaicans have shops on the beach up in the woods. The other shops you have to take a taxi for $30 for two hours. The shops are very touristy and a few jewerly shops. we bought some nice braclets with not duty tax.
waddlewaddle
Yes, there is direct access to seven mile beach from Riu Tropical Bay.
Renee3290
You would need to take a cab to 7 mile beach. From the beach you can walk only as far as Grand Lido (used to be Breezes).
glennalan
No, you cannot walk to the 7 mile beach. We were there last weekend and walked the bay but were unable to find a way around without going through another resort. If you take a cab try to go to the Craft Market. It has more local goods in some of the shops. When you find the man in the back actually carving his own merchandise outside of his shop you know you found the right place. The Craft market is close to 7 Mile beach.
Ravan
take a cab or boat
Irishlori
The Riu Palace is technically on 7 mile beach so yes you have direct access. It is about a 15min cab ride to Rick Cafe which is famous 7 mile beach hangout. About half that far is Margaritaville bar. We took a party boat ride from Riu to both of these places and that was a lot of fun.
TexanHoosier
What rooms,building number is closet to amenities. Which room numbers have an oceanview.9 answers
I don't like the room the farthest from everything not happy with a long walk from room.
6 years, 80 months ago
Maple Heights, OH
For more information and for a resort map please call us at 1-800-915-2322.
CaitlinCC
our room was 4312 and was facing the Bloody Bay/Ocean . It was beautiful but would have rather been on the 1st or 2nd floor. The 3rd floor was alot of stairs a few times a day. So 4112 or 4212 woule be very good. But the 4000 building is good as long as your not facing the dining room which that was our first room but they upgraded us.
waddlewaddle
Buildings #3 and #4 are the closet to everything. Request a first floor room for the resort does not have elevators. I believe rooms # 10 thru #22 are ocean front but some are two room suites or honeymoon suites.
Roman
We stayed in 3110 and it was in front of the ocean - so close to the beach, and the rest of everything else. The resort isnt that big so our room was about a 2 min walk from everything in general
ErinG
We stayed in 6212 and it had a wonderful ocean view. It's not close to the pool though. This resort is not that big. So It wasn't a long walk from any of the buildings.
Ravan
Building # 4 is close to all with ocean view
Luv2travel4reel
We were in bldg. 7 - the furthest from the beach. Building 1 is closest and has the best views
Irishlori
Sorry I cannot answer your question directly. I can tell you that when you check in you can request a different room based on location.
TexanHoosier
Building 4 is by far the most convenient to beach, pool, food and main lobby & bar. There are 3 levels. Keep in mind there is NO elevator
sugaplumjo
We have a 3 year-old, is she free of charge? Which is the policy?1 answer
6 years, 79 months ago
Victoria, Tx
Sometimes resorts run specials where the kids are free, but from what I can see, it seems that the children do not stay free. The best thing to do is call in and speak with one of our sales agents and they may be able to help you either find something where the children do stay free or if there is a special for that resort. Thank you.
RobinCC
Please explain what shirts with sleeves and long trousers mean7 answers
Can men wear t shirts and jeans to restaurants?
6 years, 75 months ago
Mkeeablake
According to the resort's website, formal dress is required for dinner (main restaurant: T Shirts with sleeves for gentlemen; theme restaurants: long trousers and T Shirts with sleeves for gentlemen). For questions regarding specific articles of clothing allowed, we do suggest contacting the resort directly as they would be best to assist you. The email address found on the resort's website to contact them directly is hotel.tropicalbay@riu.com.
MariaCC
in the dining area they require that you b covered. Shirts and shorts were okay for breakfast and lunch in the buffet and the four other dining areas required long pants and shirts, like a button down or polo shirt. they were more formal, as we had thre kids under the age of eight , we ate mostly in the Buffet
den68mc
at the restaurants they do want the men in long pants (the buffet allows shorts). The sign says long sleeves but short sleeves are accepted - no tshirts in the 4 better places, only the buffet
Irishlori
The main dining room - buffet style does not have any restrictions other than men have shirts on. I went in my bathing suit and t-shirt.
The specialty restaurants asked that men where long pants and a shirt. I wore khaki linen pants and a golf shirt. I don't remember seeing anything specific about no jeans. It is a pretty casual place so as long as they were decent looking I think you would be fine.
They also require men to wear closed toed shoes - I wore tennis shoes.
TexanHoosier
I saw jeans with a collared shirt. Best is a pair of casual style pants and a collared shirt. I hate having to dress and pack a pair of dress pants and shirt but the specialty restaurants do warrant it. The buffets are always casual.
funduck
Your shirts must have sleeves, a t-shirt will due, but no muscle shirts. Jeans are fine in the main restaurant. You must wear long pants in all the specialty restaurants except the steak house, which allows shorts.
ReturnCustomer
all restaurants (except steak house) all men/boys must were shirt (or t-shirt) with long pants (i think jeans would be ok). if you don't have long pants they will lend them to you at front desk.
lethal
Can a 12 yr old go in the non-kids pool?5 answers
Can our 12 year old go in the Adult pool or is he restricted to the kids pool only? I can't see us wanting to sit in the kids area with him when the group we are traveling with will be in the pool with the swim up bar and sun loungers.
6 years, 75 months ago
Green Bay, WI
This particular resort would consider any persons over 13 years of age to be an adult, so he would not be allowed in the adults pool.
CoryCC
I was just at the RIU Tropical resort last weekend and their were kids in both pools. They are not restricted. I even watched a kid order a soda from the bar. Which is ok as long as they do not sit and stay at the bar.
Ravan
Our daughter is 10 and her favorite place was the swim up bar for virgin Pina Coladas! Yes, the kids are allowed in all the pools, no restrictions
Irishlori
The Riu Palace did not have any restrictions on kids using any of the pools. The main pool had a swim up bar and the kids got a kick out of being able to order "drinks" at the bar. They don't put alcohol in the pina colada or strawberry daquri machines so they are kid friendly. They add the alcohol for adults after they dispense the drinks.
One pool had a volley ball net and the other pool had a fountain. Kids were enjoying both pools.
TexanHoosier
The kids pool is more for little ones and just a small hot tub type pool. There are two main pools. One that has the swim up bar and the other with a basketball and volleyball area. There were kids in both of these pools. The kids in the bar pool were just kind of hanging out with their parents. The kids in the other pool were actually playing.
Jantplanet
Staying at riu Palace5 answers
- can we eat at both the Palace and the club hotel Riu?
6 years, 75 months ago
wisconsin
You will have 5 dining options:
Negril
Type: International
Hours: Breakfast, daily, 7am-10:30am; Lunch - daily, noon-5pm; Dinner - daily, 6pm-10pm
Description: Buffet with show cooking, serving international and local specialties.
Dress code: Shirts with sleeves for gentlemen.
Bloody Bay
Type: Steakhouse
Hours: Daily, 6pm-9pm
Description: Grill steakhouse serving dinner a la carte. Reservations are required.
Dress code: Long trousers and shirts with sleeves for gentlemen.
Rimini:
Type: Italian
Hours: Daily, 6pm-9pm
Description: Italian restaurant, serves dinner a la carte. Reservations are required.
Dress code: Long trousers and shirts with sleeves for gentlemen.
Krystal
Type: Fusion
Hours: Daily, 6pm-10pm
Description: Fusion cuisine restaurant. Reservations are required.
Dress code: Long trousers and shirts with sleeves for gentlemen.
Hakuchi
Type: Japanese
Hours: Daily, 6pm-9pm
Description: Japanese restaurant. Reservations are required.
Dress code: Long trousers and shirts with sleeves for gentlemen.
All hours are subject to change.
AlixCC
Yes you can. My fiancé s family members were staying at Riu club and came one evening to have dinner with us....btw, they added that they preferred our hotel Riu tropical palace over there's
Luv2travel4reel
We had friends getting married at the Riu Club Negril, and we stayed and ate lunch there at the buffet between the wedding and the reception. We also stayed on the beach after lunch and just used our friends room to change back into our party clothes in time for the reception.
den68mc
Yes you can. However for Riu hotel you have to book your dinner reservation 2 days ahead of time. At the Riu Palace you only have to book it one day ahead.
LaLuna
Yes - we did not go to the other Riu property as most folks told us the Palace was the better place to be.
TexanHoosier
Gap In ceremony2 answers
What have some of you done for the long gap in ceremony to reception time at tropical bay.My wedding Ceremony starts at 2:00 and dinner starts at 6:00pm
5 years, 72 months ago
JazSoontobeCarter
For specific information regarding things to do during your down time please contact the resort directly at hotel.tropicalbay@riu.com.
BethCC
Some of us spend time with the bridal party as they were taking pictures, while others went back to their rooms and returned for dinner. Others just spent time talking with each other. There were approximately 65 of us at the wedding, therefore, we had many people we knew or met that we wanted to spend time with.
TheProf
is there a basketball court5 answers
5 years, 71 months ago
shannon
No, there is no basketball court.
SueCC
no
ChexMix
Not that I know of.
Kris143
no
funduck
no
ReturnCustomer
Is their an area for topless sunbathing or an au natural/clothing optional beach?5 answers
5 years, 71 months ago
Wisconsin
Yes, this resort does allow topless sunbathing at their beach.
BethCC
no
mjww
No - there were resorts up the beach that offered clothing optional sun bathing. Sorry, did not get the name.
TexanHoosier
we were not informed of any specific area for "clothing optional" but we did see one person topless sun bathing.
lethal
Not at the Riu Tropical Palace
BAD67
Can you smoke outside on the resort?5 answers
5 years, 70 months ago
CLK74
Jamaica's Health Minister banned smoking in all covered public places on the island. Smoking is allowed at resort, in all uncovered public places.
BethCC
Yes. Smoking is not a problem anywhere on the resort except for the dining areas.
Great1
yes, people were and there are ashtrays outside
Irishlori
Yes
Kris143
There are signs posted all over saying "No Smoking" but people were smoking pretty much everywhere and no one said anything or cared.
BeachandSunLover
how is the beach7 answers
is there enough space to hide from the sun
5 years, 70 months ago
Boston
This resort is located on Blood Bay Beach, which is gorgeous and great for swimming and sunbathing. The beach is dotted with trees to help you escape from the sun.
BethCC
Yes, there are plenty of shady spots to pull your chairs into.
Great1
There are no huts so you need to sit up in the trees and off the beach as far as possible.
mjww
There are plenty of shady spots on the spacious beach.
DonnF
Just got back yesterday - the beach is FABULOUS there! YEs, there are plenty of trees at the edge (still close to the water) to be in the shade all day but still be at the beach
Irishlori
Really nice beach - probably best in Jamaica. Google 7 Mile Beach - this resort is smack in the middle of it. We were there in August so it was slow season - lot's of available beach chairs and plenty of shade trees and umbrellas on beach if you don't want to be in the sun. The water was very calm for ocean front. Waves were just gentle rollers and did not break. Sand was clean and easy on the feet.
Only downside of beach was prevalence of locals selling trinkets and pot. They would leave you alone once you rebuffed them but still a nuisance.
TexanHoosier
Yes, the beach is great. Plenty of room for sunshine or shade. Just be prepared to be hit up on the beach to buy weed, local goods, hair braids and more about every 5-10 minutes.
MomofC2015
beach at bloody bay is the best i have ever been. there are palm trees that you can drag your chair under for shade. no umbrellas are provided on beach. they give you a golf umbrella in the room and i brought that to the beach with me several days. actually walked in the water with it too.
lethal
Is there a place to swim with dolphins near the resort5 answers
5 years, 65 months ago
Shanna
There is an excursion to swim with the dolphins. We did not go,but became friends with a couple who did. They were overjoyed with their evpxperience.
pd49
Our packages include the option to add excursions to your trip, including many that allow you to swim with the dolphins. For further information, please call one of our Beach Experts at 1.800.915.2322.
SamCC
There is a dolphin experience about 20 minutes from the resort. Negril is kind of far from the excursion experiences that surround Montego Bay.
TexanHoosier
Yes, I just swam with dolphins on my vacation, it was amazing. It takes about a 25 min ride to get there. When you get to the resort, you wi meet with someone that will show all available excursions.
Kris143
Yes there is!
BeachandSunLover
What beer is served at the ALl Inclusive Riu Palace Tropical Bay5 answers
Is it just Red Stripe? Please be specific.
5 years, 61 months ago
Evelyn
This resort includes unlimited domestic and a selection of imported alcoholic beverages. For specific details, we suggest speaking to one of our knowledgeable Beach Experts at 1.800.915.2322. Our agents have visited our properties and can tell you from first hand experience what is served at each resort.
SamCC
You can ask for just about ANY Beer in the world... but you will get Red Stripe. Draft or Can creates a LITTLE variety.
The focus at these places are super-sweet (mix-based)Tropical Drinks (like other all-inclusive resorts I've visited). That said, anyone will provide you with shots or straight liquor anytime you request it, and I found the Martini's to be stronger than most of the other choices.
MS14701
Red Stripe Light. Yah mon.
JAmerican12times
Red Stripe and Red Stripe Light are the only available beers.
BAD67
Just red stripe & red stripe light
Snc1010
Local Weather in the Beginning of June2 answers
4 years, 59 months ago
Mike
The warm season lasts from June 1 to September 30 with an average daily high temperature above 88°F. There is typically a 40%-50% chance of rain daily, but it is usually a pop up shower. Please be advised that Hurricane season is from June through November as well.
KristenCC
I was there just last week and was told that rainy season starts in June and the best time to be there is from November-April... I would look it up online though!
BeachandSunLover
is the Riu palace an adult only hotel?5 answers
4 years, 58 months ago
HB
This resort is a family friendly property.
CaitlinCC
no it is not. but I was there first week in May and I think I saw maybe 5 children the entire week I was there.
BeachandSunLover
No
anchoraway
No, not at all. It's very family-friendly.
ZackinMiami
no it is a family hotel although I would not recommend for teens as there is no game room.
lethal
Do they feature any entertainment at this resort?5 answers
We like to go to events that feature local talent. Do they have any nightly entertainment? Is it any good?
4 years, 58 months ago
US
The resort does have the Reggae Lounge Bar on site, open daily with local entertainment and cocktails.
SalCC
Yes- Nightly Talent. From what I recall: 5 nights a week = the Riu "Entertainment Staff" performing dances... NOT GOOD IMO, but popular. One night (Thursdays?) is a bonfire and Beach Party (unfortunately- this got rained out during my visit, but I think we would have enjoyed it based on the setup). I believe they bring in some local singer/band one night a week.
You will have a chance to hear several local performing for dollars and selling their CD's on the beach each day, so there will be plenty of chances to soak in the Jamaican sound without going far.
MS14701
Yes they do! Every night was something different! Each night started with the resorts entertainers doing fun stuff before the actual event took place. One night we watched the traditional steel drum band (AMAZING), a local dance team one night and the last night they had a Jamaican Michael Jackson show. All VERY good.
They all started around 9:00pm (just an FYI)
BeachandSunLover
Every day at the pool about 2 or so. The nightly shows are great
funduck
There were shows each evening that I would give a C+ to but would also say it was free, easy to see, and so many resorts are there it has watered down the talent pool. There are possibilities for Off site but most shows are late like 11 or 12 so safety is advised.
Csredd
what is the single supplement1 answer
traveling by myself
4 years, 58 months ago
massachusetts
Rates at the resort will vary based on your travel dates. Please give us a call at 800-915-2322 and we will be happy to price out a package for you.
SalCC
is smoking permitted in lobby, pool area or beach?5 answers
4 years, 57 months ago
long island, ny
Smoking on resort grounds is prohibited by hotel policy but how strict they are with this can vary. You should be able to smoke without restriction on most parts of the beach.
CCGreg
Beach for sure.
Pool, I saw people doing it.
Outside patio in main diner.
Elements
beach o.k., pool areas, never in the lobby. Like it was put to me, any open air area as long as no one complains. Me I am always looking for others to smoke before me so I know I will not offend a non smoker and I will never throw a but down.
funduck
No smoking in the building or in the pool area, but there were plenty of ash trays around the grounds. Never had a problem finding an area to smoke.
Jantplanet
they tell you smoking is ONLY permitted in the front of the resort (outside the lobby) and on the beach but we saw folks smoking all over.
lethal
is transportation to and from the airport included?5 answers
is transportation to and from the airport included?
4 years, 55 months ago
flyboy31
No, transportation is not included in the package pricing. However, we do sell this service at an additional charge.
CaitlinCC
No, but you can purchase round-trip transportation to and from the airport through the Cheap Caribbean website at a reasonable price.
sandrole
If you choose the option to include transportation, it does in fact cover ROUND trip- to and from the airport.
BeachandSunLover
yes, cheap carribean will book your transport. you will see it as a seperate line item charge on your bill. it is a 90 min ride. transport to rui was super comfy in nice modern bus. going back was in a packed with van with so so air conditioning.
lethal
at an extra fee. Amstar is what we used, no problems.
sugaplumjo
I am looking for resorts with Casinos.5 answers
4 years, 53 months ago
Morgan
This resort does not have a casino. Please call our Beachologists to discuss which options may be best suited for you.
LizCC
This does NOT have a casino. It has a very small room with JUST slot machines.
BeachandSunLover
They do have a few slot machines on site.
Julesjenn
The casino consisted of a small room with about 30 slot machines. That's it.
anchoraway
the rui palace negril does have a small casino....I think it's just slot machines but not 100%. went in there once and air conditioning was not that good.
lethal
Is there any interior difference between the Junior Suite Garden View and Junior Suite Ocean View?3 answers
Is there any interior difference between the Junior Suite Garden View and Junior Suite Ocean View? On other sites I see separate living room areas and full tub. Do all Junior Suites have the same?
4 years, 53 months ago
Vick080
Both rooms are the same and come with a living area and a bathtub/shower combo.
LizCC
Yes. Think of the building as a U and the garden view is inside the U and the ocean view the outside sides of the U and direct ocean the bottom of the U.
Csredd
no interior differenced, just the view.(Highly recommend Ocean View)
sugaplumjo
Is there kids club?5 answers
4 years, 51 months ago
AJ
They have child care services. For more information on child care please check with the resort directly, their international number is: 876-957-5900.
TimCC
No there isn't a kids club there's only a kids pool
Msstephanie
no there is no kids club and no game room either. I would not recommend this resort for tweens and teens. although they did have a couple days of fun pool parties with bubbles but it's full sun at the pool. not a lot of shade.
lethal
Yes, but it seemed pretty small
Snc1010
Yes, this is new. One little traveler in our group loved it!
sugaplumjo
Can you smoke on the resort , last post is 5 months old stating yes, wanted to know if things changed since then5 answers
4 years, 51 months ago
Toronto
We can send a request for a smoking room to the resort, but requests are not guaranteed and are subject to availability upon check-in. You may also contact the resort directly regarding their smoking policies.
TimCC
Yes, ash trays everywhere
Maxman1952
Yes
Aliandjeff
Yes, Not in the rooms, lobby areas, food areas, only in the far back of the show area, not t the two show area bars. Pretty much any outside area. Just be sanitary and dispose of your buts anywhere but on the ground.
funduck
There are rules and regulations regarding smoking but many seem to be ignored. Just no smoking in major public spaces or rooms.
Csredd
Are dining option at a la carte still on 6 or 930?5 answers
We were there a couple years ago and there were only two dining times u could reserve 6 and 9. 6 was to early we were still on the beach and by 9 I'm starving. Thanks!!
3 years, 47 months ago
Doliver83
I'm not familiar with their current policy on time slots for dining, however most resorts will reserve in 15 minute increments. i was at this property in late 2011 and did not run into issues with scheduling a la carte reservations. It is very possible that by the time you scheduled your dinners, those were the only slots available.
CCGreg
We just went last week and the dining options were 6:30pm or 8:30pm.
BeachandSunLover
specialty restaurants 2 times. Buffets longer and any times Beach BBQ during the day.
funduck
Yes, they are still on the 6:30 and 8:30 schedule.
SALIZZI
We just got back a week ago and dining options were 6:30 and 8:30 pm.
MomofC2015
Is it quiet/relaxing around the pool or is there a lot of daytime activities?5 answers
3 years, 45 months ago
United States
The resort may offer daytime activities, If you have any further questions, you may contact the resort directly or call and speak to one of our Beachologists at 1-800-915-2322.
TimCC
Both, the 2 pools have lounging areas so big that you can relax or join in the fun
funduck
Lots of music and there are activities so you won't find it quiet after 10am
Bri30
The pool area is fairly quiet and relaxing. Not much in terms of loud music or events. Most of that occurs on the beach instead of the pool.
ZackinMiami
There is quiet time but around a certain time the staff have people do activities and interact with the guest play games do aerobics.
Msstephanie
3 kids2 answers
I have 3 kids, but when booking it only gives up to 2 kids. does thismean i cannot book with 3 kids?
3 years, 43 months ago
nk
If you need any help booking, please call and speak to one of our Beachologists at 1-800-915-2322.
TimCC
Not true they will accommodate
Pearl60
Does the resort provide a free transportation from and to the airport?5 answers
2 years, 30 months ago
JennG
Transportation is available, however this does come at an additional cost. It can be added at the time of booking or up until 48 hours prior to travel on an existing reservation by calling in to 800-915-2322.
JeannieCC
No it can be added in your trip
JOWREV
No- additional RT which is worth it through Amstar
Csredd
Should be included in package price
Mawlin
No it does not, you have to set up your own transportation.
SaraEmmy022
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Room Information
Riu Palace Tropical Bay offers 416 guestrooms in 1 or 2 story buildings. All rooms are equipped with air conditioning, turndown service, ceiling fan, Satellite Plasma TV, mini-bar and liquor dispenser, balcony or terrace and so much more.
The stunning beach with ivory, soft sands hugged by the bluest of tranquil, dreamy water.
Melting at the luscious spa, where the massages and facials transport you to Nirvana.
The outrageously delish, lip-smackin' Jamaican BBQ you can nosh on while chillaxing by the ocean.
The Victorian-style buildings bathed in happy, soft pink, which cause instant happiness.
The liquor dispenser in your room. Your hour of happy can start any time of day.
24-hour room service - if you've got a hankering for grub at 3:15 a.m., you can get it. For realz.
The bonfire and DJ on the beach - you'll feel like you're in a movie.
What We'd Change
The airport is a little over an hour from the resort, but once you get there you'll never want to leave.
Why You Should Go
You can hang out at the sister resort, which includes free access & drinks at the disco, Pacha. Woot!
There are oceans of activities for the kiddos, and even a children's playground where you can have some sandy fun.
Must-dos: Rhodes Hall Plantation for horseback riding & Roaring River for swimming in a fresh water sinkhole.
Don't miss bodyboarding, sail boats, snorkeling and/or for a fee scuba and jet skiing. Dive in.
On land, there's water polo and volleyball in the pool for your splish-splashing pleasure.
On the way home, plant yourself in Club MoBay at the airport for grub and A/C. It's so worth it.
Available Amenities
Car Rental Available
Beach
Volleyball
Babysitting/Child Care ($)
Children's Pool
Conference Facilities ($)
Cribs Available on Request
Daily Maid Service
Fitness/Exercise Room
Jacuzzi
Kayaks
Lounge Chairs/Umbrellas
Playground
Swim-Up Bar(s)
Swimming Pool(s)
Aerobics
24 Hour All-Inclusive
Parking
Safe Deposit Box
Medical Services ($)
Game Room
Non-Smoking Rooms (on request)
5 Restaurants
4 Bars/Lounges
Porter/Bellhop
Multilingual Staff
Massage ($)
Beach Towels
Spa Services ($)
Wedding Services ($)
Dry Cleaning Services ($)
Honeymoon Packages ($)
Wireless Internet
Watersports Center ($)
Introductory Scuba Lesson
Beauty Salon ($)
Gift Shop ($)
Nearby Excursions & Attractions
Beach
Casino(s)
Dive Shop(s)
Parasailing
Sailing
Scuba Diving
Snorkeling
Map of Local Area
Jamaica is the third largest Caribbean island, and can provide both a stimulating and tranquil vacation. It has traditions of reggae, rastafarianism, and Jamaican art mingle with modern all-inclusive resorts, fine cuisine, and cosmopolitan shopping.
Riu Palace Tropical Bay
Norman Manley Blvd
876-957-5900
Hotel Description
Riu Palace Tropical Bay: All-Inclusive and Jammin'
Here in Beach Eden, every ting is arrright. Because here, everything is what you get: unlimited tropical drinks and gourmet grub (the Jamaican BBQ is the bomb), stress-smashing spa, epic party vibe, fun for the kiddos, scads of beachy sports (in and out of the water), and oceans more.
It's Time to Get Your Riu On.
Sister Property Exchange Privileges
Guests staying at Riu Palace Tropical Bay enjoy exchange privileges at Riu Negril! Privileges include access to all of the sister resort's facilities, dining and bars/lounges.
DINING
Talk about a mash-up of crazy delicious cuisine, here goes: you've got an international buffet with live cooking show that offers a full American breakfast, a sizzling steakhouse where you get your fav cuts grilled to perfection, a savory Italian joint plus two more nosh spots: one for exotic Fusion and the other for some rockin' Japanese. Come 'n get it.
Negril Type: International Hours: Breakfast, daily, 7am-10:30am; Lunch - daily, noon-5pm; Dinner -
daily, 6pm-10pm Description: Buffet with show cooking, serving international and local
specialties. Dress code: Shirts with sleeves for gentlemen.
Bloody Bay Type: Steakhouse Hours: Daily, 6pm-9pm Description: Grill steakhouse serving dinner a la carte. Dress code: Long trousers and shirts with sleeves for gentlemen.
Rimini: Type: Italian Hours: Daily, 6pm-9pm Description: Italian restaurant, serves dinner a la carte. Dress code: Long trousers and shirts with sleeves for gentlemen.
Krystal Type: Fusion Hours: Daily, 6pm-10pm Description: Fusion cuisine restaurant. Dress code: Long trousers and shirts with sleeves for gentlemen.
Hakuchi Type: Japanese Hours: Daily, 6pm-9pm Description: Japanese restaurant. Dress code: Long trousers and shirts with sleeves for gentlemen.
All hours are subject to change.
BARS/NIGHTLIFE
Revelers or non-revelers, get ready. You can find the vibe that suits you all over this escape-haven. Hang at the pavilion bar or the lobby, mingle at the swim-up bar or best of all, get in on some steel drum action at the Reggae lounge, Mon. The cocktails flow freely and often around here. Cheers.
Reggae Lounge Bar
Daily, mid-morning to late night
Cubano Lobby Bar
La Plaza Pavillion Bar
Daily, early evening to late night
The Sun
Swim-up bar. Daily, mid-morning to early evening
BEACHES AND POOLS
Despite the unsavory name of the famed Jamaica beach, Bloody Bay, where you'll be chillaxing, the sand is white, soft and toe-loving. It's off-the-charts gorgeous. There are two shimmering pools - one has a whirlpool. Your little ones even have a pool of their own for endless splashing. Jump in.
POOLS
The hotel features 2 swimming pools, one with a poolside bar offering
swim-up service and a separate children's swimming pool. Complimentary sun
loungers, towels and parasols are available.
SPORTS/ACTIVITIES
Water
Windsurfing
Sailing
Snorkeling
Kayak
Body boarding
Scuba lesson at the pool
Available for an additional charge:
Scuba
Jet skiing
Land
Fitness
Volleyball
INTERNET
This resort offers free Wi-Fi access in common areas and in guest rooms.
SPA SERVICES
Guests can relax and be rejuvenated at the resort's Renova Spa.
Massages
Body treatments
Facials
Beauty salon
WEDDING/HONEYMOON
Riu Palace Tropical Bay is the perfect place to tie the knot. Choose a
wedding package that is best for you and make your day unforgettable. Contact
the front desk directly for more information.
CHILD CARE
Child care services are available for an additional charge.
ADDITIONAL INFORMATION
Location
Located one hour from Sangster International Airport and five minutes from
Negril West End.
Check-In/Check-Out
Check-in: 3pm. Check-out: noon.
A valid credit card may be required upon check-in for possible incidentals not
included in your hotel reservation.
MIN CHECK-IN AGE/SPRING BREAK POLICY
Student/Spring Break groups or individuals, regardless of age are not allowed at this hotel at any time. The hotel reserves the right to use reasonable means to identify suspected student/spring break groups. At least one person of 21 years or older is required in every room during March and April. The Hotel may request guests to show passport or official ID to proof age and reserves the right to refuse admission to anyone. In-room parties, unruly behavior and spring break groups are not allowed at any Riu Resort. Guests can and will be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff.
Smoking Advisory
Effective July 15, 2013, Jamaica's Health Minister banned smoking in all covered public places on the island.
All hours, fees, amenities, information and services are subject to change without notice.
