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Riu Palace Tropical Bay

Jamaica

Our Rating
4 Nights with Air from $919 All-Inclusive
Info Customer Reviews Questions & Answers

Here in Beach Eden, every ting is arrright. Because here, everything is what you get: unlimited tropical drinks and gour ... More

Customer Rating 206 Reviews
Value
 
4.3
Service
 
4.5
Beaches & Pools
 
4.6
Dining Options
 
4.0
Room Comfort
 
4.0
4.3 out of 5
"I had a great time with my boyfriend here! The rooms were clean, the staff was so helpful, the food was delicious, and the beach was to die for! we're coming back next year for sure! such a great value..." – RoCon
221 out of 247 (89%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
4.3
Service
 
4.5
Beaches & Pools
 
4.6
Dining Options
 
4.0
Room Comfort
 
4.0
4.3 out of 5
"I had a great time with my boyfriend here! The rooms were clean, the staff was so helpful, the food was delicious, and the beach was to die for! we're coming back next year for sure! such a great value..." – RoCon
221 out of 247 (89%) customers would recommend this product to a friend.
View from Balcony. Ocean View. 2011 Andrew at the Pool Bar Bug Bites Beautiful sunset Beach view.. Warm and crystal water view from our room Bus ride to the hotel Our memorable pic.. Beautiful sunset turquoise water In the water with a coconut I got from he coconut station!! beach view from lounger View from our room Sunset from our room Birthday gift to me Beautiful , always relaxed here . Before Dinner Me & my husband.. view from my balcony View from our room. Sunset at the beach Beach view.. Sunset Fun sunset 2016 Sunset from Riu Palace beach Morning Exercise
All Customer Reviews
1-4 of 206 reviews. Sort by
January 14, 2018
Not the best experience

Room never had a working phone, toilet broke and took entire day to fix so asking front desk multiple times. Safe in room would lock on us many times, so again since phone not working, many trips to front desk for them to come and open. Room key frequently wouldn't work, multiple trips to front desk to get keys working again. Said we could switch rooms, but we wanted top floor and none available except in far buildings. Staff was friendly for a tip, otherwise no.


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Overall Rating: 3
Value
 
3.0
Service
 
3.0
Beaches & Pools
 
4.0
Dining Options
 
4.0
Room Comfort
 
2.0
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From: Minnesota
Age: 35-44

December 29, 2017
Perfect in Every Way

We spent a week at RIU Tropical Bay over Christmas and I was truly amazed at the experience. The entire resort is masterfully designed. Nothing has been overlooked. The large trees and palm trees throughout the property and on the beach are beautiful. The elegant woodwork in the lobby is beautiful. The pools and beaches are beautiful. We looked at several surrounding properties and nothing compares to this place. The dining choices were perfect and no reservations required. The Christmas Eve feast at the Negril was spectacular! The entertainment staff are the best on the island. Every night a great show. Africa my favorite! During the day they constantly created opportunities for fun activities. They are some high energy people and so friendly. I would recommend this place to everyone.

Perfect in Every Way Perfect in Every Way
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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Atlanta, GA
Age: Over 65
Travel: 3-6 trips/year

December 21, 2017
Amazing trip!!

A friend has gone here several times. We planned a girls getaway. We had the best time relaxing and enjoying the resort!! Every staff member was SO nice and helpful and accommodating!!! THey remember you day after day. Even the guys selling “stuff” on the beach were nice! Lol I would definitely recommend this resort and can’t wait to go back again!!


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
4.0
Room Comfort
 
4.0
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From: USA
Age: 35-44
Travel: 1-2 trips/year

December 14, 2017
Exceeded our expectations!

This was was an awesome experience for me and my sister and blew our expectations out of the water! The resort was impeccably kept up, super clean, and the service was beyond great. We had a ocean view room which at my fault, I would have thought directly at the ocean but was more of a sideways view from our balcony. The food and beverage offerings were very good and the spa was top notch-went there for 3 services. My only reason for 4 palms on beaches and pools was NOT because of them but because of the patrons. Towels were put on chairs the night before or very early morning to reserve and no one ever appeared to sit in the chairs all day- the beach itself was great but also shallow with vendors walking from 9-12 trying to sell you. The key was to be respectful and there were no hassles. I learned from another all inclusive on a different island to be prepared with $50 worth of ones and good service deserves gratitude and I went through all of that because the service was superior!


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
4.0
Dining Options
 
5.0
Room Comfort
 
5.0
User Image

From: Boston area
Age: 45-54
Travel: 1-2 trips/year

Room Information

Riu Palace Tropical Bay offers 416 guestrooms in 1 or 2 story buildings. All rooms are equipped with air conditioning, turndown service, ceiling fan, Satellite Plasma TV, mini-bar and liquor dispenser, balcony or terrace and so much more.

Room Details

Junior Suite Garden View (SJSB)
Hotel/Studio Unit Details

Junior Suite Ocean View (SJLB)
Hotel/Studio Unit Details

Junior Suite Ocean Front (SJMB)
Hotel/Studio Unit Details

Suite Ocean View (SUMB)
Hotel/Studio Unit Details

What's to Love

No reservations needed at any of the restaurants.

The stunning beach with ivory, soft sands hugged by the bluest of tranquil, dreamy water.

Melting at the luscious spa, where the massages and facials transport you to Nirvana.

The outrageously delish, lip-smackin' Jamaican BBQ you can nosh on while chillaxing by the ocean.

The Victorian-style buildings bathed in happy, soft pink, which cause instant happiness.

The liquor dispenser in your room. Your hour of happy can start any time of day.

24-hour room service - if you've got a hankering for grub at 3:15 a.m., you can get it. For realz.

The bonfire and DJ on the beach - you'll feel like you're in a movie.

 

What We'd Change

The airport is a little over an hour from the resort, but once you get there you'll never want to leave.
 

Why You Should Go

You can hang out at the sister resort, which includes free access & drinks at the disco, Pacha. Woot!

There are oceans of activities for the kiddos, and even a children's playground where you can have some sandy fun.

Must-dos: Rhodes Hall Plantation for horseback riding & Roaring River for swimming in a fresh water sinkhole.

Don't miss bodyboarding, sail boats, snorkeling and/or for a fee scuba and jet skiing. Dive in.

On land, there's water polo and volleyball in the pool for your splish-splashing pleasure.

On the way home, plant yourself in Club MoBay at the airport for grub and A/C. It's so worth it.

Available Amenities

  • Car Rental Available
  • Beach
  • Volleyball
  • Babysitting/Child Care ($)
  • Children's Pool
  • Conference Facilities ($)
  • Cribs Available on Request
  • Daily Maid Service
  • Fitness/Exercise Room
  • Jacuzzi
  • Kayaks
  • Lounge Chairs/Umbrellas
  • Playground
  • Swim-Up Bar(s)
  • Swimming Pool(s)
  • Tennis Court(s)
  • Aerobics
  • 24 Hour All-Inclusive
  • Parking
  • Safe Deposit Box
  • Medical Services ($)
  • Game Room
  • Non-Smoking Rooms (on request)
  • 5 Restaurants
  • 4 Bars/Lounges
  • Porter/Bellhop
  • Multilingual Staff
  • Massage ($)
  • Beach Towels
  • Spa Services ($)
  • Wedding Services ($)
  • Dry Cleaning Services ($)
  • Honeymoon Packages ($)
  • Wireless Internet
  • Watersports Center ($)
  • Introductory Scuba Lesson
  • Beauty Salon ($)
  • Gift Shop ($)


Nearby Excursions & Attractions

  • Beach
  • Casino(s)
  • Dive Shop(s)
  • Parasailing
  • Sailing
  • Scuba Diving
  • Snorkeling

Map of Local Area

Jamaica is the third largest Caribbean island, and can provide both a stimulating and tranquil vacation. It has traditions of reggae, rastafarianism, and Jamaican art mingle with modern all-inclusive resorts, fine cuisine, and cosmopolitan shopping.

Riu Palace Tropical Bay

Norman Manley Blvd

876-957-5900

Hotel Description

Riu Palace Tropical Bay: All-Inclusive and Jammin'

Here in Beach Eden, every ting is arrright. Because here, everything is what you get: unlimited tropical drinks and gourmet grub (the Jamaican BBQ is the bomb), stress-smashing spa, epic party vibe, fun for the kiddos, scads of beachy sports (in and out of the water), and oceans more. The only other thing we might want to add is: when might be expect you? Yesterday? Thought so.

It's Time to Get Your Riu On.



DINING

Talk about a mash-up of crazy delicious cuisine, here goes: you've got an international buffet with live cooking show that offers a full American breakfast, a sizzling steakhouse where you get your fav cuts grilled to perfection, a savory Italian joint plus two more nosh spots: one for exotic Fusion and the other for some rockin' Japanese. Come 'n get it.

Negril
Type: International
Hours: Breakfast, daily, 7am-10:30am; Lunch - daily, noon-5pm; Dinner - daily, 6pm-10pm
Description: Buffet with show cooking, serving international and local specialties.
Dress code: Shirts with sleeves for gentlemen.

Bloody Bay
Type: Steakhouse
Hours: Daily, 6pm-9pm
Description: Grill steakhouse serving dinner a la carte.
Dress code: Long trousers and shirts with sleeves for gentlemen.

Rimini:
Type: Italian
Hours: Daily, 6pm-9pm
Description: Italian restaurant, serves dinner a la carte.
Dress code: Long trousers and shirts with sleeves for gentlemen.

Krystal
Type: Fusion
Hours: Daily, 6pm-10pm
Description: Fusion cuisine restaurant.
Dress code: Long trousers and shirts with sleeves for gentlemen.

Hakuchi
Type: Japanese
Hours: Daily, 6pm-9pm
Description: Japanese restaurant.
Dress code: Long trousers and shirts with sleeves for gentlemen.

All hours are subject to change.



BARS/NIGHTLIFE

Revelers or non-revelers, get ready. You can find the vibe that suits you all over this escape-haven. Hang at the pavilion bar or the lobby, mingle at the swim-up bar or best of all, get in on some steel drum action at the Reggae lounge, Mon. The cocktails flow freely and often around here. Cheers.

Reggae Lounge Bar
Daily, mid-morning to late night

Cubano Lobby Bar

La Plaza Pavillion Bar
Daily, early evening to late night

The Sun
Swim-up bar. Daily, mid-morning to early evening



BEACHES AND POOLS

Despite the unsavory name of the famed Jamaica beach, Bloody Bay, where you'll be chillaxing, the sand is white, soft and toe-loving. It's off-the-charts gorgeous. There are two shimmering pools - one has a whirlpool. Your little ones even have a pool of their own for endless splashing. Jump in.



POOLS

The hotel features 2 swimming pools, one with a poolside bar offering swim-up service and a separate children's swimming pool. Complimentary sun loungers, towels and parasols are available.



SPORTS/ACTIVITIES

Water

  • Windsurfing
  • Sailing
  • Snorkeling
  • Kayak
  • Body boarding
  • Scuba lesson at the pool

Available for an additional charge:

  • Scuba
  • Jet skiing

Land

  • Fitness
  • Tennis
  • Volleyball


INTERNET

This resort offers free Wi-Fi access in common areas and in guest rooms.



SPA SERVICES

Guests can relax and be rejuvenated at the resort's Renova Spa.

  • Massages
  • Body treatments
  • Facials
  • Beauty salon


WEDDING/HONEYMOON

Riu Palace Tropical Bay is the perfect place to tie the knot. Choose a wedding package that is best for you and make your day unforgettable. Contact the front desk directly for more information.



CHILD CARE

Child care services are available for an additional charge.



ADDITIONAL INFORMATION

Location
Located one hour from Sangster International Airport and five minutes from Negril West End.

Check-In/Check-Out
Check-in: 3pm. Check-out: noon.
A valid credit card may be required upon check-in for possible incidentals not included in your hotel reservation.

Minimum Stay
A 3-night minimum stay is required with the following exception:

Sister Resort Privileges
Riu Palace Tropical Bay guests enjoy access to all facilities, activities and entertainment at Riu Negril (dinner restaurants excluded). These privileges include complimentary access and drinks at Pacha Disco at Riu Negril. Transportation not included.

Spring Break Policy
At least one person 21 years old or older is required in every room at this property during March and April. The hotel may require guests to show proof of age and reserves the right to refuse admission to anyone. In-room parties, unruly behavior and spring break groups are not allowed at any Riu resort. Guests can and will be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff.

Smoking Advisory
Effective July 15, 2013, Jamaica's Health Minister banned smoking in all covered public places on the island.

Resort Update
Riu Palace Tropical Bay will be closed for refurbishments from September 3 - December 1, 2018.



All hours, fees, amenities, information and services are subject to change without notice.
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$460 Resort Credit More
5 days, 4 nights
Travel Dates 4/1 - 7/31
Starting at $919 was $1359
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 7 days left to book!
$460 Resort Credit More
6 days, 5 nights
Travel Dates 1/19 - 3/31
Starting at $1409 was $2119
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 7 days left to book!

Need Assistance?

Call one of our U.S. based Beach Experts.

(800) 915-2322
7 Days a Week - 5am to 3am EST

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