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Here, on the second largest island of the West Indies you'll revel in Mother Nature's eye candy at this newly renovated
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Here, on the second largest island of the West Indies you'll revel in Mother Nature's eye candy at this newly renovated resort - a beach lined with endless palm groves and coconut palms that descend to the water's edge. The sugar-white sand coupled with aquamarine waves lapping up on the shore make a great backdrop for enjoying every amenity you've ever wanted on a vacay: food, drinks, water sports, and oodles more. Riu all-inclusive resorts are just this way. Corral the fam. Start packing.
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"WOW!!!!! All is spectacular at this resort, the hotel, the food choices, the beach, pool, employees, entertainment.....everything could not have been better. Right down to the towels twisted into art w..." – gardengirl
409 out of 508 (81%) customers would recommend this product to a friend.Read All Reviews
Customer Rating
Value
4.1
Service
4.3
Beaches & Pools
4.3
Dining Options
3.8
Room Comfort
3.8
"WOW!!!!! All is spectacular at this resort, the hotel, the food choices, the beach, pool, employees, entertainment.....everything could not have been better. Right down to the towels twisted into art w..." – gardengirl
409 out of 508 (81%) customers would recommend this product to a friend.
All Customer Reviews
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January 13, 2020
Beautiful Resort. Highly Recommend.
Everything was perfect. Super easy and friendly check in. Beautiful spotless room with great view. Very spacious with beer, soft drinks and mixers in refrigerator. Vodka, rum, gin and whiskey in wall dispenser.
Food at buffet and individual restaurants was great. Japanese just OK but I knew not to expect authentic Japanese cuisine.
Beach was awesome. Chairs get taken early but even on the day we got there around noon we eventually found two.
Pools are beautiful and one has a swim up bar. We never went to the pools as the beach and ocean were so awesome and calming.
The staff were helpful and friendly. The grounds are immaculate as are the spaces inside. The shows were great though no shows on the weekend.
We would definitely return and can confidently recommend to others.
The only complaint is if you were at the larger pool the bathrooms were too far away. They need at least a small bathroom on the other side. Numerous times of needing to stand in line which is a little ridiculous when that many people are drinking all day. Food was good but the same over and over. Bartenders: big shout out to Alfredo, Alex, and Calvin, kept the party going. My bf and I enjoyed talking, dancing and getting to know Versace, She is such a fun person, love her.
Weather was incredible, missed the snow storm here in Michigan.
We were with another couple and had a blast. Beach was beautiful. Riu Hotel Punta Cana was so clean
This place has gone down hill from two years ago, yes the remodel looks nice and the are an improvement but they ruined the buffet big time! The food in the buffet restaurants never changed. While walking up and down the beach I noticed a lot more resort activity’s at the other resorts and when I say a lot more that means even just one activity is more than the RIU Palace Punta Cana because we had not one resort sponsored activity the only cool thing they have now is the RIU pool party (adults only) but that’s it btw even in the sports bar they charge you $3 US to play one game and the disco that they promote it free to get in but drinks cost $$$. Needless to say we won’t be back also no top shelf liquor mostly local spirits.
The Riu Palace Punta Cana is an awesome resort to play, relax, or just simply get away! We stayed a week and thoroughly enjoyed our time. The rooms are spacious with beautiful views. You have access to the other resorts on property which gives you endless options for entertainment and dining.
The only thing, if you're a late night person, the late evening room service menu leaves a lot to be desired. Make sure you eat, or you will find yourself with very limited options.
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53 questions, 263 answers.
Do you offer the Suites (not Jr. Suite) in your package for Rui Palace? Thinking about booking but would like the suite. (Only one (1) person)4 answers
7 years, 91 months ago
JR
Ask for a second or third floor room facing the courtyard! You will love it!
luvthecaribb
We only offer Junior Suites at this resort. You may check directly with the resort if they offer other room categories to upgrade to at check in.
KristenCC
I would not recommend booking at this hotel. We just returned from a destination wedding on August 8, 2012. Riu has other hotels on the island that are renovated and have better service. My in laws are currently staying at the Paradissius in Punta Cana and have nothing but great things to say about it. The suites at the Riu Palace Punta Cana are not any better than the junior suites.
CMSmith
I traveled alone. The suite was a king size bed and two dressers. A step down to another level with TV, sofa, coffee table, tv and walked out to a small balcony. Bath is nice sized two sinks & shower. More space than is needed as you will constantly be out of doors at beach or pool or entertainment functions. Spectacular!!!!!!
gardengirl
can you extend the stay to 7 nights4 answers
7 years, 90 months ago
Nashville, TN
If you would like to modify an existing reservation, one of our Help Desk agents would be more than happy to assist you! Please call 1-800-915-2322 for further assistance. If you are booking a new package and the special shown is for 5 nights, you can adjust the dates for your specific number of nights.
KateHCC
Please don't reserve a stay at the Riu Palace Punta Cana. We just returned from there, this past week and had a horrible experience. There are several renovations going on at the same time and the construction noise is around the clock. Several of our family members also became ill because of the food. The Riu has other hotels on the island that have better reviews/service. My in laws highly recommend the Paradissius or the Hard Rock.
CMSmith
Don't know exactly. I guess it depends what time of the year you are going, we went in the middle of July and it was pretty full which it will make it kind of difficult to accommodate you. Try sending them an email.
MarineRaider
I have always stayed for 7 nights (been going for years).
Taunton02780
you have a handicapped room but is there wheelchair access to the beach and do you have a lift for the pool4 answers
7 years, 85 months ago
carol
Not all resorts in the Dominican Republic are handicapped accessible. For the most accurate information, we do recommend checking with the resort. The email address on the resort's website to contact them directly is palace.puntacana@riu.com.
MariaCC
I did not see either at the Palace resort
imjaymi
Hummmm, this is a tough one. They do have access ramps to get you to the rooms, but I don't recall seeing a lift for the pools. Best I can do.
MarineRaider
No lift for pool (no ramp in pool either). Pool patio IS at beach level.
Taunton02780
Travel time from airport7 answers
How long is the travel time from the airport? How are we transported from the airport?
7 years, 85 months ago
Philadelphia
This resort is located on Arena Gorda Beach, 31 miles to Higuey and 19 miles to Punta Cana International Airport. Taxis are available however it is recommended that you pre-purchase airport transfers to avoid any unexpected surprises with unmetered taxis.
KellyCC
approx 20-25 mins. We used private transportaion booked through cheap carribbean-was $4 more per person, but we did not have to stop at other complexes
imjaymi
Travel time about 1/2 hour. Book your transportation thru cheapcaribbean site. When you get there, go find your bags, have the porter take them for you and tell him who is transporting you. He'll take you there, just give him 2-3 dollars. Don't exchange your american dollars to their money. Get out of the airport and to the resort. Everyone there wants to sell you something. They are good salesman, just say no thank you and keep moving. Buy all your stuff on the resort. Most speak some english.
SandynCurley
Its about 30 min. Cheap carib set the transpotation up for us
shocker
About 25 minutes
Funfunfun1
Usually takes about 35 minutes. However, there is new highway construction going on that makes the ride anywhere from 40 to 45 min.
MarineRaider
1/2 hour ... and you purchase transfers as part of your trip (cheapcaribbean arranges them thru a local tour company).
Taunton02780
what time does the pool close10 answers
what time does the pool close?
7 years, 85 months ago
max the pu
This resort does not state the time they close the pool, however it is not uncommon to close the pools around dinner time for daily maintenance.
KellyCC
7pm
imjaymi
They put in chemicals after 7 pm
kissedbythesun
pool closes at 7pm for maintaince. Opens at 6 or 7am.
SandynCurley
The pool closes at 7 pm
shocker
It closes at 7 PM. They add chemicals to it each evening and clean the chairs. I am a person that likes to swim at night (but not in the ocean....yikes) so that was kind of a bummer but I understand why.
Jager
8 pm. If you have children, remember, there are no lifeguards on the main pools. I guess it is because the pools are about 4 to 5 feet deep.
MarineRaider
Pool bar at 6:00PM and pool at 7:00PM
Taunton02780
7pm
GiannaMarie
Around 7 pm
northwestcouple2014
how many entrees on the buffet7 answers
6 years, 84 months ago
warsaw...in
For specific questions regarding the meal options, we do suggest contacting the resort directly as they would be best to assist you. The email address directly from the resort's website (https://www.riu.com/en/Paises/dominican-republic/punta-cana/hotel-riu-palace-punta-cana/index.jsp) is palace.puntacana@riu.com.
MariaCC
They have prob 50 diff entrees, 50 diff salad items, soups, breads, desserts, sandwhiches. A VERY good buffet. The best weve ever had.
kissedbythesun
I didn't count but I'll guess 15-20 per meal. As well as a salad and dessert bar. All are great.
SandynCurley
There were so many things from steak,chicken,fish. It always changed
shocker
Too many to count! There is plenty of food in the buffet
Funfunfun1
Plenty, seafood station, meat station, etc., if you like soups, check the pots by the bread station, I tried lentil and seafood soups and they were pretty good. Just remember this is an island and some of what is served is IMPORTED, thus it may not taste like the food in restaurants back home, but overall it is good.
MarineRaider
Too many to mention
Taunton02780
Plenty. Always pasta, always some seafood, always some beef, always some pork. You won't go hungry.
DoubleB65
How comfortable were the beds?7 answers
6 years, 84 months ago
VA
Our agents who have traveled to this resort found the beds to be very comfortable. However everyone's personal preference is different. For more information please contact the resort directly.
CaitlinCC
Awful
SantryH
YESSSSSSSSSSSSSSSSSSSSSSSS!!!!!!!!!!!!!!!!!!!!!!
luislisette
I thought the beds were pretty comfortable but if you're looking for plush this is not the place.
Funfunfun1
Ours was very comfortable, no complaints here. Just remember, if it is not to your liking, you can always ask for a mattress top. They don't advertise such things, but you can always ask, the worst they can tell you is NO.
MarineRaider
Hard but bareable ... The pillows are horrible though.
Taunton02780
They were a little hard, but overall ok.
Brylin57
Ver comfortable king. Kids slept on pull-out sofa bed, which is ok for kids, but very flimsy mattress
AnnK
Are all alcoholic beverages included for the duration of the stay?7 answers
6 years, 83 months ago
Stacy
All beverages are included in the All Inclusive feature at the resort. This includes the mini bar and liquor dispenser in the room as well. There may be a surcharge for bottles of wine, but glasses of house wine at dinner are included.
KristenCC
Yes. But the bottled beer, Presidente, is really bad and the draft beer, Barrio, is not much better.
Otherwise, all hard alcohol is...there has been reviews that say that the drinks are watered down but I had many margaritas and they were delicious and potent. Also they have 4 different bottles of alcohol at your mini bar in your room to use as often as you would like.
Yes all drinks including alcoholic beverages were included the entire stay
Funfunfun1
YES! and if you feel there is not enough alcohol in them, just ask them to add some more, they are very helpful! Have one for me, thanks.
MarineRaider
YES ... all you want ... but not most brands you recognize.
Taunton02780
there are other Rui resorts, can i go to them for drinks or dinner and it be included in the all inclusive price6 answers
6 years, 82 months ago
rui queen
You can go to Riu Bambu, and Riu Naiboa
SantryH
Staying at this resort you do have access to the other Riu properties except the Riu Palace Bavaro.
CaitlinCC
If you stay at the palace your band is good for drinks and food at the rest of the Rui resorts there.
Dianaya
If you stay at the Palace Punta Cana (there is a new Palace Bavaro that open in 2011), you will be allowed to use ALL the facilities at the Riu Bamboo and Riu Naiboa.
MarineRaider
Only if they are less expensive than the resort you are staying at, you may go to their buffet, etc.
Cameron45
There are four hotels that are together. It's the riu bavaro, riu palace that allow you to visit all four if you are staying at one of the above. You can eat, drink at either one with your wristband. However the other two are a lower class therefor you can only stay within your hotel. Hope this helps! FYI do not go. I got food poisoning!
MissS
You can have everything but dinner at TWO of the other 4 RIUs here (you CAN at the two "hotels but you cannot at the other "Palaces") ... no dinner anywhere but you own hotel though (but you have 4 restaurants AND the main buffet).
Taunton02780
you have cassino7 answers
casino
6 years, 81 months ago
jim
There is a casino at Riu Palace Macao.
CaitlinCC
noope
luislisette
Yes, but very small inside Sports Bar. Only slot machines available.
Cindy3
There is a small casino with about 10 machines and 1 table game at the resort. They give you vouchers to go the casino at another resort but they can only be used toward the table games not on the machines
Funfunfun1
Casino is at the Riu Macao (5 min away via free shuttle that runs every 15 min.) Don't expect a "casino" as we know it here. About 20 slot machines and maybe 1/2 dozen tables. However, someone told me that there is a real casino outside the resort and that if you request it, they will provide round trip free transportation. I am not a gambler so I didn't ask for any details.
MarineRaider
The casino is a joke ... and is crooked ... even the tour people will warn you. Punta Cana is nothing like Aruba (it is awesome ... but not a gambling place).
Taunton02780
Rui Macao (2 hotels down) has a true Casino, not just slot machines
fergie19
They have about ten slot machines. The casino is next door at Riu Maccaou which u can use.
DoubleB65
Night Club Charge5 answers
I read reviews where they say it cost $40.00 and there is a 2 drink limit in the night club, is this true.
6 years, 80 months ago
USA
For further information regarding the Night Club, we do suggest contacting the resort directly as they would be best to assist you. The email address found directly on the resort's website to contact them directly is palace.puntacana@riu.com.
MariaCC
It depends where you go. There's a club Pacha at the sister resort RIU palace Bavaro which didn't have a cover charge but you did have to pay for your own drinks. There is a charge to go to other places but it's a package deal with transportation. If you choose to go by taxi, they're a bit expensive
Funfunfun1
The Pacha night club is located between the Macao and Naiboa Riu resorts. Shuttle van takes you to the Macao and the club is about 2 min. walk from there. The entrance is FREE but the drinks are not included. Don't know how $$$ they are. Opens at 11 pm 'til I believe 5 am. If you go have fun! Oh, try taking the salsa, merengue and bachata danding lessons at the beach before you go. LOL
MarineRaider
The only nightclub is shared by all the RIU properties but it is separate and NOT included in the all-inclusive (and the workers go there too) ... enterance is free but nothing else is. And it is NOT great ... this is NOT the resort area to go too if you are looking for nightlife (go to Hard arock Resort). Punta Cana is NOT Mexico.
Taunton02780
The only charges are for drinks, and entry fee on special show for $3.00, drinks cost the same as ant New York club.
boricua25
Is the Casino located on the premise? Also if anyone can describe how many table games, poker, etc it has, that would be great!6 answers
6 years, 79 months ago
albany, ny
Listed below are the available amenities. A casino is not on the premises. You can contact the resort directly to see if there is a casino nearby. Their email address is: palace.puntacana@riu.com
RobinCC
Casino is located in the Riu Macao however there is a shuttle van which runs every 15 min. to take you there and back. I am not a gambler but like to play slots once in a blue moon. If you are a table player go there, they only have about 20 slot machines. to get an idea of slots, try the sports bar (in the back) they have installed about 10 slot machines that I think are better. Hope this helps.
MarineRaider
Yes, it's on site. It's smaller then your average casino.
MiniMouse
You have to take a shuttle. Also it's very small, it has like 5 slot machine 3 table game... Very small, once you go in, you just want to leave b/c no one is in there.
Phillygirlvacation
The casino is a joke....it's in the other riu resort but u do have access by a free shuttle or can take a walk by the beach across to the resort...the casino is a room with about 10 slot machines and 3 tables....ridiculous!!! Thank god I'm not a big casino person or gambler this would've been such a disappointment!!!!
Cheapcaribbeanreviewer
The casino is at the other hotel a good 10 minute walk. It's a scam. The room is no bigger than my master bedroom. They do have casinos but outside of the resort. I have heard they are bigger but am not aware of how they actually pay out.
MissS
the casino is not at the rui palace but its only a nice 5 minute walk, take the sidewalk down and you will see the macao follow sidewalk signs there are about 35 slots and 5 table games not a big place they have a tiny casino at the rui with like 10 slots and 1 games with dice that I wouldn't play
bigblue65
What is considered Casual Elegant for men. Short sleeved or long sleeved shirts ?C9 answers
6 years, 75 months ago
pat
Formal dress is required for dinner. In the main restaurant, t-shirts with sleeves for gentlemen and, in the theme restaurants, long trousers and t-shirts with sleeves for gentlemen.
MariaCC
short sleeves are good but make sure its a dress up shirt shorts are not aloud
bigblue65
I wore short sleeved shirts a couple different nights. As long as you have long pants for the restaurants that require them, you are ok with short sleeves.
Naterball
It means you have to have sleeves so short or long sleeved is fine. They also say to wear pants no shorts allowed (but we did see people in the restaurant with shorts) but these regulations are only for the restaurants that require reservations.
JPARRA
We just got back from this resort yesterday. My husband wore short sleeve shirts. They do not allow tank/muscle top shirts in the dining area during dinner. They do allow those type of shirts during breakfast and lunch though. They are just pretty strict during the dinner meal.
300sdik
For the buffet, no sandals or tank tops (nice shorts, a jersey, and boat shoes are common). For the restaurants for which you need reservations it's the same EXCEPT long pants are required. No one is dressed to the nines.
Taunton02780
Jeans, dress slacks and either a button up or polo style shirt with a collar.
fergie19
This is something I wish I would have know before going. At the Steak House and Japanese restaurant they had our guy leave for wearing dress short and asked that they change into pants. This only applied to the men so "Guys" make sure and bring a pair of pants just so you don't have any issues.
OlgaLacubana
Short sleeves are fine and preferably long light pants.
Agata007
Does your resort allow family of 5?3 answers
We are a family of 5 ( 2 adults and 3 kids - age of 4, 6, 9) do we need to have 2 rooms?
6 years, 73 months ago
Kevin
All rooms have a maxium occupancy of 4 people, to fit a family of 5, two rooms must be reserved.
BethCC
I stayed in a JR. SUITE. 1 KING BED.
You would definitely need to examine the more expensive rooms (suite is an understatement by American standards) or opt for two rooms.
Nice, but small. Request 1st floor, each room/suite has a private small balcony, but not what I would consider safe with a 4 year old. I have 4 children myself!
Good luck, demand cleanliness, Have FUN! - and sunblock!!!
nightowl684
Yes! We had 2 adults and 2 teenagers rooms too small for all 4.
PC2019NJ
What is the beach like at this resort? Good for swimming, snorkleing, etc?6 answers
5 years, 72 months ago
Deedle
The beach at this resort is very calm and perfect for swimming and snorkeling!
BethCC
We just got back from this resort yesterday. The beach is incredible!!! We went swimming, not snorkeling though. You can walk for miles on this beach--the sand is so fine and great for your bare feet. Best beach we have ever really been to!
300sdik
The beach is excellent. It is absolutely beautiful, and the water is clean. You can scuba dive there too. The depth increases gradually, so you can do many activities in the water.
Olya88
The BEST beach in Punta Cana (Bavaro Beach). Great for swimming, kayaking, sailboarding, parasailing, etc. You can snorkel but not sure you'd see too much as far as fish, etc. the water IS warm and clear though. Plenty of off-resort snorkeling trips available though!
Taunton02780
Beautiful water and white sand. We were there in late April and really windy so everyday there was either a Red or Yellow flag flying at the beach. Red means don't get in the water. We understood there were strong undertows. Most people went no further out than they could stand but we did see a few people snorkeling as there were reefs really close.
fergie19
The resort beach is awesome. It is great for swimming and snorkeling! There is also a big ship wreak directly in front of the hotel which from the beach you can he portions of the ship sticking out the the water which looks really cool. The are motor and non motor sports available.
OlgaLacubana
Bad for snorkel, bad for swimming, bad for much anything but wind in your face and waves. the walk on the beach was nice and you could go down a long ways.
littleneufeld
It's a gorgeous beach, but you're on the Atlantic side of the Island which means there are more waves and the water isn't as calm as a lot of Caribbean Islands. It's a nice shade of green/turquoise but snorkeling would be difficult/
DoubleB65
Can I stay 25-26 days at Palace Punta Cana and use my points?2 answers
I would like to stay for 25-26 days at the Palace Punta Cana. Is this possible and can I use my points?
5 years, 71 months ago
GILLETTE, WYOMING
CheapCaribbean.com cannot use RIU points to book they would have to be used directly with RIU. Too discuss reservations of that amount of time please call our beach experts at 1-800-915-2322. Thank you!
LizCC
Good idea
Rain7
are teenagers allowed in the sports bar and at the pool bar with parents?6 answers
5 years, 71 months ago
PA
We do suggest contacting the resort directly regarding this inquiry. The email address to the resort to contact them directly is palace.puntacana@riu.com.
MariaCC
We just got back from this resort yesterday. Yes, we saw teenagers in the sports bar and at the pool bar with parents.
300sdik
Kids are allowed everywhere. And depending on the age of the teenagers, they will even serve them.
ELB366
Yes. They serve non-alcoholic beverages there. I have a 14 year old daughter and she enjoys as much as adults do!
Zali
Yes
littleneufeld
Yes to both. It is a very safe environment catering to families. The pool is designed so that both adults and children can enjoy simultaneously. Very lively!
Senor1974
Is there buffet lunch served at the beach everyday ?7 answers
A lot of resort have BBQ or lunch at the beach everyday.
5 years, 70 months ago
Dallas, Texas
Yes. There is an open-air (roofed) buffet at lunch every day near the pool (which is off the beach) in addition to the lunch buffet up in the main dining room. Not grills, etc. ... this is a fancier hotel than that.
Taunton02780
There is lunch daily at Don Manuel.
LizCC
There is a snack bar near the beach but the buffets are not a far walk from the beach.
fergie19
No. Buffet has lunch - two of them open and good food with options, but not ON beach or delivered to you.
You have to come up the beach, closest one is right by pool. Outdoor/open atmosphere.
Next choice is Buffet where all other signature restaurants are located by bottom entrance to hotel. Better choices and food, longer walk from the beach though.
nightowl684
There is no food served on the actual beach but there is a the big buffet in the Plaza in the middle of the hotel which is available from 1-3pm. There is also a second buffet which is just off of the beach which is open everyday for lunch I think until 5pm. The buffet close to the beach is great because it is all open and you have a great view of the beach and ocean. This same buffet turns into the Steak Restaurant for dinner which was one of my fav restaurants.
OlgaLacubana
Yes, the do have a lunch bufet on the beach
rquinn
NO
littleneufeld
is there a swim up bar8 answers
5 years, 70 months ago
lisa
Yes, this resort does have a swim up bar and poolside drink service.
BethCC
Yes, there is a swim up bar that for the most part is never crowded
fergie19
Yes, most always never crowded
fergie19
Yes, and a lovely comfortable one!
nightowl684
Yes, there is a very large swim up bar in the pool. The bartenders there are very friendly and attentive
ColleenH
Yes, there is a swim up bar.
boricua25
There is a GREAT swim up bar where the bartenders are more than happy to keep the drinks coming. My boyfriend likes to drink beer and he was not to happy with the beer selection but with a place like Riu Palace it was one of the few things that we complained about. The beer I believe was called Presidente which was served at times in a can but also draft. There is beer for purchase at the airport when you arrive for those who need their American beer which at times my boyfriend wish he would have done. All I know is the daiquiris were soooooo good maybe too good!!! They sell fresh coconuts at the hotel beach and pool. We emptied out the coconut water and poured in daiquiris!!!! Looked great in pics:)
OlgaLacubana
Sort of. only opens at 10 am and closes at 6. :( Poor seating options and very small. not connected to the slightly larger pool...why not?
littleneufeld
Is there fishing excursions available near by?4 answers
5 years, 68 months ago
Beth
To find out what excursions are available for this resort, please call one of our Beach Experts at 1.800.915.2322.
SamCC
Yes they have several fish excursions available. Including one deep sea fishing one.
DRBEST
Yes have to pay
Rain7
Yes. People in lobby will be able to give you a per-person cost for deep sea fishing. My wife and I Paid $125 US each and were put with 4 other people.
randyelkc
How comfy are the rooms? does the junior super suite have a hottub in it? everyone says the rooms smells? HELP! tx7 answers
5 years, 66 months ago
imill
Some rooms include a massage-hydro therapy bath. As far as the comfort level of the room, that is something best discussed with one of our Beach Experts at 1.800.915.2322.
SamCC
Room was comfortable, Jr Suite did have a jacuzzi in it. As for the smell, it was musty because of the condensation from cool to hot vice versa. I took a can of Lysol in my bag, the cleaning people are very friendly & accomdating. If you need a spray they will spray.
MiaAl
As far as the smells go.... I live in Florida so the smells are similar because of the humidity if a room is not running the A/C it gets musty. It is not terrible by anymeans. We liked the Palace!
CapeCouple
We has a junior superior suite, the bathtub was a Jacuzzi type bath tub.
Our room did have a mild mildew smell when you first arrive. Although whenever we were in the room, we kept of sliding glass doors open to enjoy the fresh air and nice weather. With the doors open the mildew odor was dissipated within minutes.
ELB366
Its 90 degrees everyday and on the ocean. So yes it could be musty
Jimtaunton
I wouldn't hold my breath. the first room they put us in faced a white wall. Literally, no view whatsoever. their lack of interest in making it right was also disappointing. The physical rooms were clean and didn't smell. bathrooms were good. liked the showers and sinks. bed was ok. the pillows really sucked. for a 5 star, they had Walmart $1.99 pillows. the really cheap poly fill that lumps... not good. can't say about hot tub.
littleneufeld
We took some inexpensive pop up room deodorizers. The room smell wasn't to bad anyway. Junior Suite has a tub with jets. We never used it tho.
DoubleB65
Riu Palace Punta Cana dining questions5 answers
Are men allowed to wear nice sandals to dinner at any of the restaurants? Are men allowed to wear short to dinner at the buffett?
5 years, 65 months ago
AmazingGrace
Shoes would be preferable for a la carte dining as it states 'elegant casual' for the dress code requirements. Shorts are acceptable in the buffet dining area as long as they are not gym shorts.
CCGreg
Dress code at the buffet is as casual as you can get. shorts are allowed. We saw some even in bathing suits.
The restaurants that require a reservation, although long pants required by men, still pretty casual. We saw men wearing sandals, flip flops and even jeans and sneakers.
ELB366
Yes on Sandals. Yes on Shorts at main dining room. Long pants and button down or polo at the other restaurants.
WAudley
They do have signs requesting med don't wear shorts to dinner. I wore nice shorts and others did too. Nobody mentioned anything to us about it. My interpretation is they don't want swim trunks.
jtgibbs
yes they are allowed to wear sandals to any restaurant. Yes to shorts at buffet.
wanderlust39
is internet free?5 answers
Is internet free and available in every room?
5 years, 64 months ago
Boston
Riu Palace offers complimentary Wi-Fi access in common areas.
KristenCC
The internet was free and worked in the room I was staying in.
fbga
Free wifi throughout the entire resort! Website says only in the lobby but it covers the whole resort.
Mmf713
The Wi-Fi is free but is very spotty
AaronMatthew
Internet is free but the wifi barely works and only occasionally. Don't expect to have service.
GaryR4
Is there an adults only section of the resort?4 answers
5 years, 63 months ago
lyd
No, this resort is family friendly and does not have an adults only section. Riu Palace Macao and Riu Palace Bavaro are other resorts on the complex which are adults only.
KristenCC
Not specifically but there is another RIU in the compound that is adult only.
CapeCouple
No. If you want and adults only resort the Riu Macao is adult-only.
Deannajoy
No but the other Rui Macau is
northwestcouple2014
Excursions3 answers
Is there swimming with the dolphins and zip lining at this hotel?
5 years, 61 months ago
New York
Swimming with dolphins and ziplining are available however they are not located on site of the property. These excursions can typically be booked through Cheapcaribbean or at the resort through tour vendors upon arrival.
CCGreg
yes to both
thanksbob
No. Everything at all hotels would need to be signed up for. you should just do it online before you go.
littleneufeld
Are there accomodations for wheelchair-bound handicapped person?2 answers
Specifically, rooms on the ground floor with grab bars in the bathroom and shower
4 years, 60 months ago
Chief
This resort does have handicap rooms available upon request.
CaitlinCC
Yes
Nina1978
is everything in the mini bar free and what about the room service5 answers
4 years, 59 months ago
new york
Everything in the mini bar is included in the all inclusive package at no additional cost. Although this resort does not offer room service, they do have the La Plaza bar, open 24 hours and serving beverages and light snacks.
SalCC
All items offered in mini bar are free and included. Same goes for Room service, 24 hours a day. Room service menu is limited, only a coulpe items.
Mini bar includes bottles on liquor, and in the fridge, water, couple types of soda, and beer. They re-stock the fridge daily so anything you drink will be replaced.
ELB366
Yes. There are 4 bottles of liquor on the wall. Drink all you like. it isn't good though. the quality is cheap so better mix up some cola with that. The room service was bad. It took me 6 tries the first day to get through. When I did, he didn't apologize, he said he was out making deliveries. So they have only one person for this huge resort doing room services?? plus the food was bad. After second day, i stopped ordering room service because i couldn't even eat it. Definately not 5 star.
littleneufeld
Yes is excellent
Arfdilla
Yes, it's all free in the mini bar. There are four bottles of liquor, a rum, a gin, a vodka and a whisky and they will restock them. Presidente beer, three cans at a time in your fridge and various sodas.
Room Service menu is VERY limited to basically a club sandwich for lunch/dinner/snack. They won't make anything else but that....there are some breakfast items and desert items but we never tried those.
DoubleB65
We love snorkeling! Any snorkeling place near hotel?2 answers
Can we walk to a snorkeling place?
4 years, 59 months ago
san diego
Yes, there is snorkeling available in the nearby area. For more information please call us at 1-800-915-2322.
CaitlinCC
I don't think that you'll see many fish within walking distance of the hotel. We opted for a snorkeling trip that took us several miles away from the hotel (via boat). The trip included several stops, one of which was an offshore 'aquarium' that allowed you to swim in an controlled/enclosed area with sharks and sting rays. I would recommend this trip.
BluewaterNC
Shopping3 answers
Is there shopping near by?
4 years, 59 months ago
Debbie
There are vendors often along the beach and definitely some shops within the Riu complex. There are bigger strip malls along the way to and from the Punta Cana airport but one would need to set those up with a cab or car rental service once in destination.
CCGreg
They offer a local shopping excursion from the Riu Palace daily.
My daughter and I also walked about 30 minutes down the beach and found a small market right on the beach for souvenirs, cigars and such.
ELB366
There is a shuttle that will bring and take back free of charge to a shopping area. You can make arrangements through the resort.
RicMar
Our package includes $2,000 in credits. Can these be used at the spa for a massage?4 answers
4 years, 56 months ago
Doreen
Please check with the hotel directly for the most up-to-date information. You may reach them here: Telephone: 1-809-687-4242 or Email: palace.puntacana@riu.com
BILLCC
Yes-
Joshi
Yes
WAudley
Was not able to use any credits, even though paperwork said we had them no one knew how or what they were for told us too bad.
PC2019NJ
Going to a Wedding at Hard Rock Hotel2 answers
How far is the Hard Rock Hotel from this place.
4 years, 55 months ago
New Hampshire in the United States
It appears to be about a 10 minute drive away, however, we suggest getting more accurate/detailed information from one of our Beach Experts at 1.800.915.2322.
SamCC
you will have to take a taxi, it is about 10 min
Rosalinda
What are the dining restrictions that apply?5 answers
Hotel includes unlimited food and drinks, but it also says that some dining restrictions may apply. What does that mean?
4 years, 54 months ago
Texas
For specialty restaurants, men should wear long pants and closed shoes..
Jrsybchlvr
The resort's restaurants may have restrictions such as Lobster, top shelf wines/liquors, etc., being excluded from meals. Please check with the resort directly for the most up to date information. Their direct international number is 809-687-4242.
TimCC
There are 5 specialty restaurants that have limited seating. Generally they have 2 seatings per night. Reservations are required and can be made once you arrive.
Cannibal
Specific times to make future reservations, specific times for each meals, specific dress codes for restaurants outside of main dining venue.
WAudley
Occasionally for dinner, the specialty restaurants may have a buffet option and a menu option. Pick one. You also have the option of going to the full buffet.
Archy
Golfing - renting clubs2 answers
Good place to golf and how much does it cost to rent clubs?
4 years, 53 months ago
Cindy49107
As the rates are offered at the resort and may change at any time, please check with the resort directly for the most up to date information regarding golfing. Their international phone number is: 809-687-4242.
TimCC
There is no golfing on this resort and no rentals. Next door is the Iberostar which has an onsite golf course. Try there instead.
JohnDoughnuts
Are the bathrooms enclosed? I have seen pictures at other RIU hotels where they open into the room.5 answers
4 years, 53 months ago
Spring Break 2016
To find out the specific details of the rooms offered at this resort from our experienced agents who have visited this property, please call us at 1.800.915.2322. Our offices are open from 5:00 AM to 3:00 AM EST daily for your convenience.
SamCC
yes
thanksbob
Yes the bathrooms are closed
ParadiseBeach
They r open
Rain7
At Riu Palace they are
WAudley
Is there a seaweed problem8 answers
I recently have been reading resorts having seaweed issues in DR can anyone tell me the situation at Riu?
4 years, 50 months ago
Suebee
There was some seaweed on the beach and in the water, but the staff were constantly raking. I wouldn't say it was a huge issue, but overall we were not as impressed with the beach as other destinations.
mcc0319
We were at Barceló Beach and lots of seaweed on beach...resort cleaned each morning
WackyFam
While the seaweed was a major issue a few months ago, it has calmed down greatly. The resort takes great care to ensure that their beach is as seaweed free as possible. It has not been an issue lately.
SalCC
No problem with seaweed, the beach was gorgeous!
ParadiseBeach
No
Rain7
There was a little bit of seeweed but not enough to cause an issue. The beach is perfect with small waves and the perfect temperature.
rebeclay
I have stayed at the Riu Palace three times and never had a seaweed problem. The beach was clear and beautiful.
heddy
I did not see any seaweed on the beach.
Lasalle
Do children under 10 years old stay for free?2 answers
4 years, 49 months ago
Cleveland Ohio
They do not stay for free at this resort. If you have any further questions, you may contact the resort directly or call and speak to one of our Beachologists at 1-800-915-2322.
TimCC
My children are 2 and 3 years old, and yes they did
Nina1978
What are the eating / drinking options?5 answers
How many eating areas are open for breakfast?, lunch? dinner? and which ones require nicer dress? How many bars?
4 years, 49 months ago
Ft worth, TX
There are 6 bars, 1 buffet for lunch and dinner and 5 different restaurants that are elegant casual.
LizCC
The buffet is open from 7am to 10am for breakfast, 1pm to 4pm for lunch, and 6:30pm to 10pm for supper. There is no dress code for the buffet and it is pretty good with a lot of selection.
There are a couple of 'restaurants' at the resort as well. All of them except for the one by the beach require pants/dress. There is a japanese steakhouse, brazillian meat place, italian luigis and one more that I can't think of. These restaurants are typically require reservations with only 2 options available when we where there (6:30 and 9:00pm).
The restaurant by the beach has more hours and does not require the dress code but has limited seating but does not always require reservations.
There is a sports bar inside that also provides limited snacks and is open a long time.
Room service is very limited selection wise but 24hrs per day and completely free.
JohnDoughnuts
The buffet is the only option you have for breakfast and lunch. Breakfast is from 7-11AM and lunch is from 12 to 3PM.
Deannajoy
There are 4 restaurants, Apparently, you have to stay for like 2 weeks to be able to even get a spot. Frustrating. We had to eat buffet. The buffet was soso. I've had better in the local dinner. The food wasn't 5 star. maybe 3 star. it was edible and form time to time you'd find something good but when we've been to other 5 star places there were beautiful food artwork and everything was prepared fresh and hot and here it wasn't so.
littleneufeld
One buffet for breakfast. Two buffets for lunch. One buffet for dinner and 5 restaurants for dinner. The dress codes seem to have relaxed. The men could wear shorts in the restaurants. There is a martini bar in the main lobby, sports bar opened 24 hours, pool bar, bar in entertainment area, and each evening they set up a bar near the live entertainers.
heddy
Sailing questions2 answers
One of the activities listed is sailing. I'd like more info. I assume from photos that the resort has Hobie Cat sailboats. Is there an additional fee to use these? Do you need a guide/captain? If you have a boaters license or sailboat certification can you use the sailboat without supervision?
4 years, 49 months ago
BG
There is no additional fee and all the boats are operated by a guide, regardless of certification.
SalCC
Small 2 person catamaran sail boats are available for rent on either side of the resort on the beach. We didn't use the service but others did. I'm not sure if you have to take a guide or not.
JohnDoughnuts
Do you have rooms that are fully furnished including kitchen do you have rooms that are fully furnished including kitchen ?5 answers
4 years, 49 months ago
Kim
We only offer the two categories at this resort, If you have any further questions, you may contact the resort directly or call and speak to one of our Beachologists at 1-800-915-2322.
TimCC
No, only standard rooms exist with beds, a couch and tv. You get buffet with your purchase so no need to prepare anything.
JohnDoughnuts
no kitchen all inclusive
Jimtaunton
No they do not - there are 5 restaurants on site to choose from for dinner
Reviewlight456
There are pull out couches and a mini fridges. The rooms are hotel room like not long term stay.
RicMar
Is there bar service on beach?5 answers
Is there beach bar service?
3 years, 48 months ago
Travel queen
This resort does not offer waiter service on the beach.
SalCC
Yes, there is limited bar service on the beach
JohnDoughnuts
Yes where the resorts lounge chairs are.
Cannibal
YES, YES, YES there is! Keep in mind it closes at 6PM so be prepared to order ahead. Piece of advice, bring Mini Bubba Kegs along. You get 1 Liter of drinks and don't need to refill till about an hour later.
aran206
Yes . Not sure about other resort, but at Riu Palace
WAudley
Is there a Roman Catholic church and a casino nearby the resort?5 answers
3 years, 47 months ago
pennsylvania
There is a casino on the complex and a catholic church in nearby Friusa.
CCGreg
Small Casino (slots) is on property as well as close by. Not sure about church
WAudley
No church but Sunday 6pm service in Spanish below the looby at the Palace
Jimtaunton
I don't know about a church, but there is a casino in one of the sister hotels in the complex. There's a shuttle that can take you there in the evening and goes back and forth.
moryta
We passed a Catholic Church. We did not attend service but there was at least one nearby. There is a casino located at one of the RIU properties, I would stay away. They were basically looking for suckers. We took a taxi to the “rock” to gamble. It was a $20 cab ride.
Bglobe13572
can client get gluten free meal at this resort?4 answers
3 years, 44 months ago
paula
Yes, the Riu does their best to accommodate dietary restrictions such as this. Iff you require meals with some kind of restriction: gluten free, lactose free, vegan…, please make sure to add this to requests at the time of booking. Normally, RIU hotels offer products suitable for celiacs that their staff can point out, but complete menus are not always available. Therefore, even if you have told them when the booking was made please tell the hotel reception beforehand so that, on the day of your arrival, they have food with the right characteristics, since not all destinations have easy access to produce appropriate for these diets.
JeannieCC
yes
WAudley
no
TakeMeAway2017
If you eat at the restaurants rather than the buffet, I'm sure you can be accommodated. The staff is very helpful with all needs.
RicMar
Wine4 answers
I stayed at this hotel last spring and it was great. My only complaint was the wine/champagne was not good. Can we request better wine/champagne or is there only one kind?
3 years, 39 months ago
South Carolina
For upgraded wine or champagne, this will most likely come at an additional cost. For an extensive list of brands available as well as pricing, please contact the resort directly.
JeannieCC
same here
no other choices
lanval
Only one kind and it is terrible
Alex23
You can order something else we had a nice wine at one of the restaurant and requested it every time for dinner or lunch instead of what they would bring out
verydissapponited
Water Park5 answers
Can anyone provide info on the "free" waterpark? I hear it is quite a bit away from the hotel? Is there transportation? Lockers? food? Thanks!
3 years, 37 months ago
NY
The Splash park should only be about 15 minutes away from the resort by car. For the details on what's available, please contact the resort directly.
JeannieCC
No transportation to the waterpark. It's less then a 10 min. walk from the resort. Just walk down the walk way, and you are there. It will be on your left. Really, not far at all. And a lot of wet fun.
Silkelements
Yes, is free no lockers all you need is a towel leave your valuables locked up in the safe in your room, that they provide. they have drinks on the side you can help yourself to. The walk is not that bad and they do not provide transportation to the water park. is a very small water park.
jossie
No, no and no. We just got back and taxi charge you $10 or 15 minutes walking distance. There is no food. They do have juices and coffee. No lockers and you will need towels from your hotel
Notkidsfriendly
Anyone staying at the RIU its a good Walk from Piu Palace Punta Cana but not from other 4 RIUS
No lockers, transportation or Food but juice soda and water
Jimtaunton
ocean view5 answers
Do you have great ocean view rooms
2 years, 36 months ago
Charlotte NC United States
We can certainly put in a request, please be advised requests are not guaranteed and they are based on availability at time of check in. If you have any further questions, you may contact the resort directly or call and speak to one of our Beachologists at 1-800-915-2322.
TimCC
no, rooms are facing the fountains and garden. On the other side they are doing construction.
funkychic
No we didn't
Notkidsfriendly
no they dont
chace1122
NO some water views but obstructed by palm trees
Jimtaunton
are alcoholic beverages included in the all inclusive?5 answers
2 years, 35 months ago
North Carolina
Yes alcohol would be included. Some specialty wines may be additional charge.
CCGreg
Yes, yes, yes. All you can drink. Bring a larger cup from home.
Silkelements
yes national brands only available
lanval
YES AND THEY EVEN HAVE PLENTY IN YOUR ROOM AS WELL WHICH IS INCLUDED IN THE ALL INCLUSIVE.
ULTRAONE
Yes alcoholic beverage is included. All the resort in Punta Cana all inclusive means alcoholic beverage.
jossie
Any yoga sessions/classes?5 answers
Any yoga sessions/classes?
2 years, 35 months ago
Zack
Please check with the resort directly for daily activities. If you have any further questions, you may contact the resort directly or call and speak to one of our Beachologists at 1-800-915-2322.
TimCC
no
lanval
No
code3dee
YES, THEY HAVE POSTED DAILY THE CLASSES THAT THEY OFFER.
ULTRAONE
Yes, every morning on a beach there are relaxing yoga and dance clases.. well, nothing too serious..
Leonid
Where do I go at the airport for prepaid transportation.?5 answers
2 years, 34 months ago
Brenn
There will be reps in the airport after you clear customs and claim baggage. Look for Cheapcaribbean.com logos.
CCGreg
My transportation was included with my package. I already knew who would pick me up.
Silkelements
There will be plenty of people asking at the exit of the airport. The prepaid services have booths. Make sure you read your itinerary and know the name of the transportation company. If you state the name you will be directed to the booth.
robgriffin2013
A worker from the airport will direct you to the Amstar desk, then they will escort you to the comfortable air-condition mini van.
jossie
We booked on line "Dominican airport transfers" they are very good
Notkidsfriendly
Is this good for 25-30 year olds?5 answers
We are planning a trip of five different couples and was wondering if there are good bars or night time entertainment?!
2 years, 33 months ago
Maine
They have some bars open late and the casino is open late as well. If you have any further questions, you may contact the resort directly or call and speak to one of our Beachologists at 1-800-915-2322.
TimCC
Lots of bars. Night time entertainment is very limited. But you can get a cocktail and sit outside or in, and listen to the music .
Silkelements
Yes, it is perfect
Nina1978
Definitely not! Would recommend looking elsewhere. My husband and I just returned and we're HIGHLY disappointed. More families vs young couples at this resort
amo4
The night time entertainment is outdoors on the patio. They continue to serve drinks, and have music. The downtown area is only a 15 min cab ride if that is your sort of good time.
robgriffin2013
is there entertainment at night like the riu in ocho rio?5 answers
2 years, 32 months ago
Sue
They do have some entertainment, for a list of activities during your dates of travel, please reach out to the resort directly.
JeannieCC
yes every night
eddie4612
I don't know about the Riu in ocho rio but, in RIU Palace they have a show every night after dinner prepared for their guest.
jossie
Yes there is entertainment, but it's average and you are constantly being ask if you want drinks from several different helpers. The room was very hot and some of the fans that were supposed to keep you cool were either spinning very slow or not spinning at all.
Bergyman
Haven't been to the riu in Jamaica but there is a show every night and live music in a courtyard
Bikiniready
Are wrist bands different color by age at Riu Palace Punta Cana?5 answers
(i.e. for the purposes of being able to be served alcohol?)
2 years, 31 months ago
AG
Generally this is the case, however for the specifics on how they differentiate, please contact the resort directly.
JeannieCC
No they are different colors depending on which Riu hotel you are at. rui Palace has gold bands.
amo4
No
14monkey
Not that I saw
code3dee
No, they will ask the age when someone looks too young.
robgriffin2013
is the water park shown in the hotel pics at no additional charge to guests?5 answers
is the water park included with the hotel at no extra charge?
2 years, 30 months ago
melinda
Yes, all guests at Riu Naiboa, Riu Bambu, Riu Palace Punta Cana & Riu Palace Bavaro get to visit the new water park that includes water slides, toboggans, kids pool, sun terrace with sun loungers and a snackbar. The water park is included with your stay.
JeannieCC
Yes
tvpv
THERE IS NO CHARGE FOR THE WATER PARK SHOWN IN HOTEL PICS.
ULTRAONE
Yes, no charge for all inclusive option. There is a walking distance from Riu Punta Cana.
Leonid
Yes, the water park is included in the all inclusive package. is not a big attraction.
jossie
all inclusive - so is food and alcohol5 answers
2 years, 29 months ago
knoxville, Tn
Yes, everything is included. Even has a personal mini bar in every room.
Leonid
All-inclusive refers to the hotel and the food and drink provided. If you have any further questions, you may contact the resort directly or call and speak to one of our Beachologists at 1-800-915-2322.
TimCC
Yes a lot of food and alcohol. Only inside the resort. but when you visit the dance club you have to pay for your drinks. The drinks are very cheap.
jossie
Yes, alcohol and food included
Bergyman
Yes
Bikiniready
Is Your Question for CheapCaribbean.com?
Contact our Customer Support team.
Room Information
612 guestrooms and suites are located in 4-story building. Each room is equipped with air conditioning, ceiling fan, hair dryer, mini bar with liquor dispenser, satellite TV, in-room safe, and balcony or terrace.
It's less than 150 feet from the beach, where you can dig into toe-loving, feather-soft, white sand.
Everything's included - you'll want for nothing, except maybe another cocktail.
The architecture is stunning - you feel like you're in a ginormous Spanish palace.
The trip to Soana Island - it's a slice of unmatched, beachy heaven, a must-do excursion.
You get FREE access to the disco and casino - bring your party hat.
Free gym, steam bath, sauna, and Jacuzzi - get your calorie-burning and purification on.
The FREE, adults-only RIU pool parties are so much fun!
What We'd Change
Unless you love the casino or nightclub, evenings are a bit sedate. But just think about the fun you can have with a moonlit stroll on the beach!
Why You Should Go
It's just 19 miles from the airport. Blink, and you'll be there.
There's a supervised kids' clubs so you can steal away for some much-needed "you" time.
You can visit the sister resorts - they're chock-a-block full of rockin' activities to check out.
You get a FREE scuba lesson in the pool and four tennis courts. Time to get sporty.
Jet ski rentals, water-skiing, sailing, kayaking and oceans more to dive into.
There are medical facilities, should you fall down and go boom.
Water park with slides, tobogans, kids pool, sun terrace and snack bar.
Available Amenities
Tour Assistance
Car Rental Available
Beach
Babysitting/Child Care ($)
Children's Activities
Children's Pool
Cribs Available on Request
Daily Maid Service
Fitness/Exercise Room
Gift Shop
Jacuzzi
Kayaks
Kids Club
Lounge Chairs/Umbrellas
Nightly Entertainment
Snorkeling
Internet Access ($)
Tennis Court(s)
Windsurfing
Sailing
24 Hour Front Desk
Wedding Services
Sauna
Nightclub/Disco
Billiards
4 Bars/Lounges
Nightclub
Massage ($)
Elevators
Fax Machine ($)
Conference Facilities ($)
Spa Services ($)
Handicap Room Available
Honeymoon Packages ($)
Free Parking
Introductory Scuba Lesson
Wireless Internet in lobby
Nearby Excursions & Attractions
Beach
Dining
Dive Shop(s)
Jet Ski Rentals
Kayaking
Medical Facilities
Motor Boat Rentals
Sailing
Scuba Diving
Snorkeling
Water-Skiing
Windsurfing
Map of Local Area
The Dominican Republic continues to grow as a major tourist destination due to its beautiful beaches, rich culture, and abundance of available activities.
Riu Palace Punta Cana
Playa Arena Gorda
+809 687 42 42
Hotel Description
Riu Palace Punta Cana: All-Inclusive Vacation in Beach Heaven
Here, on the second largest island of the West Indies you'll revel in Mother Nature's eye candy at this newly renovated resort - a beach lined with endless palm groves and coconut palms that descend to the water's edge. The sugar-white sand coupled with aquamarine waves lapping up on the shore make a great backdrop for enjoying every amenity you've ever wanted on a vacay: food, drinks, water sports, and oodles more. Riu all-inclusive resorts are just this way. Corral the fam. Start packing.
It's Time to Get Your Riu on.
We are proud to support the Punta Cana Promise as part of our ongoing commitment to ensure that True Beach Lovers are safe while traveling to one of the top beach destinations in the Dominican Republic. The Punta Cana Promise reaffirms our commitment to a set of security standards in one of the safest spots in the Caribbean.
Sister Property Exchange Privileges
Guests staying at Riu Palace Punta Cana enjoy exchange privileges at Riu Bambú and Riu Naiboa! Privileges include access to all of the sister resort's facilities, dining and bars/lounges.
DINING
It's a party in your mouth with all the types of grub you've got here: Brazilian, Italian, Japanese, plus a steak house and a delicious buffet where you can get a full American breakfast. Beach appetit.
Don Manuel Type: Buffet Hours: Breakfast - daily, 7am-10:30am; Lunch - daily, noon-3pm; Dinner -
daily, 7pm-10pm Description: Full American breakfast buffet, cooking stations, fruit,
juices and cava or a continental breakfast/snack; theme buffets three times a
week. Non-smoking restaurant with terrace. Dress code: Casual.
La Bodega Type: Brazilian Hours: Daily, two seatings at 6:30pm and 8:30pm Description: A la carte restaurant (main course with table service,
buffet starters and dessert). Non-smoking restaurant. Dress code: Elegant casual.
Luigi Type: Italian Hours: Daily, two seatings at 6:30pm and 8:30pm Description: A la carte restaurant (buffet starters). Non-smoking
restaurant. Dress code: Elegant casual.
Krystal Type: Fusion Hours: Daily, two seatings at 6:30pm and 8:30pm Description: A la carte restaurant specializing in fusion cuisine
blending local ingredients, regional flavors, and international techniques.
Non-smoking restaurant. Dress code: Elegant casual.
Yokohama Type: Japanese Hours: Daily, two seatings at 6:30pm and 8:30pm Description: A la carte, non-smoking restaurant. Dress code: Elegant casual.
La Altagracia Type: Steakhouse Hours: Daily, two seatings at 6:30pm and 8:30pm Description: A la carte, pool side restaurant. Dress code: Elegant casual.
All hours are subject to change.
BARS/NIGHTLIFE
Refreshing concoctions abound at all the fun spots where you can quench your thirst: everything from a poolside bar with a swim-up bar to a sports bar to a disco and casino. We raise our coconut drink to you!
Perico Chicote
Lobby bar. Daily, 10am-midnight.
Los Rosario
Lounge bar with terrace. Daily, 5pm-midnight.
Saona
Poolside bar with swim-up bar. Daily, 10am-6pm.
La Plaza bar
Sports bar. Open 24 hours.
Pacha Nightclub
Disco and dancing at Caribbean street. Daily, 11pm-3am.
Riu Palace Macao Casino
Casino. Daily, 7pm-2pm.
BEACHES AND POOLS
Framed by dazzling white sand, Arena Gorda beach has coconut palms that grow right to the edge of the brilliant teal sea. The waters are calm so it makes an ideal place for your little ones to play in safely. For more splash time, there's a shimmering pool with a swim-up bar, an adjoining whirlpool bath plus a children's pool. Come on in, the water's more than fine.
NOW OPEN! Splash Water World Punta Cana
All guests at Riu Naiboa, Riu Bambu, Riu Palace Punta Cana & Riu Palace Bavaro get to splish-splash at the new water park that includes waters slides, toboggans, kids pool, sun terrace with sun loungers and a snack bar. The water park is included with your stay.
RIU Pool Party!
Guests can enjoy a unique area of low-depth pools, terrace seating, a snack bar and a swim-up bar perfect for weekly theme parties! This adults-only pool area hosts top DJs and theme parties like the White Pool Party, Jungle Pool Party, Pink Pool Party and Neon Night Party. Best part? Access is totally free! Must be 18 or older.
SPORTS/ACTIVITIES
Water
Windsurfing
Sailing
Kayaking
Snorkeling
One introductory scuba-diving lesson in the pool
Land
Table tennis
Gym
Sauna and Jacuzzi
Tennis courts
Available for an additional charge:
Billiards
Golf
Riu Palace Punta Cana features a 18-hole golf course. Please contact the resort directly for more information.
INTERNET
Riu Palace offers complimentary Wi-Fi access in common areas and in guest rooms.
SPA SERVICES
Located at the Caribbean Street, the Eternal Spa offers a complimentary gym,
sauna and Jacuzzi, as well as assorted treatments, a beauty salon, hairdresser
and massages for an additional charge. Daily, 10am-6pm.
WEDDING/HONEYMOON
The Riu Palace Punta Cana celebrates three different types of ceremonies: Civil,
Religious (Catholics) and Renewal of Vows.
Religious Ceremony (Catholic): performed by a Catholic Priest; offers a
marriage certificate. The ceremony lasts 45-50 minutes.
Civil Ceremony: performed by an official Judge; offers a legal
certificate. This wedding takes 20-25 minutes.
Renewal of Vows/Symbolic Ceremony: ceremonies without any legal bearing,
performed by a Non-Denominational Minister. Takes 20-25 minutes.
Locations:
Garden Gazebo: maximum of 50 people.
Beach Gazebo: maximum of 60 people.
Beach: maximum of 50 people.
If the wedding is scheduled for the beach and it rains, the couple will be
moved to the terrace or lobby, which are covered.
CHILD CARE
Complimentary supervised activities, including a Mini-club, a swimming pool for kids and a daily daytime entertainment program
for children ages 4-12.
ADDITIONAL INFORMATION
Location
Riu Palace Punta Cana is located 19 miles from Punta Cana International Airport (PUJ).
Check In/Check Out
Check-in: 3pm. Check-out: noon.
Holy Week
In observance of Holy Week, some resorts in the Dominican Republic, Mexico, and
Costa Rica may put limits on the use of motorized water sports, and loud
music.
MIN CHECK-IN AGE/SPRING BREAK POLICY: Student/Spring Break groups or individuals, regardless of age are not allowed
at this hotel at any time. The hotel reserves the right to use reasonable means to identify suspected student/spring break groups. At least one person of 21 years or older is required in every room during March and April. The Hotel may request guests to show passport or official ID to proof age and reserves the right to refuse admission to anyone. In-room parties, unruly behavior and spring break groups are not allowed at any Riu Resort. Guests can and will be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff.
All hours, fees, amenities, information and services are subject to change without notice.
