What We Love
- No reservations are needed at any of the restaurants.
- There’s a full calendar of supervised activities for kids ages 4-12.
- Get a bottle of tequila sent to your room for your birthday!
Things to Know
- Maximize your vacay hours by checking pick-up times on scheduled transfers.
- The resort is only 30 minutes away from the airport.
- The Mayan ruins are on-site and nearby at Chichen Itza. For history buffs, it's a great dose of antiquity.
Guests celebrating their honeymoon with us will receive the following amenities:
* Surprise welcome gift in their room
* Small bottle of Tequila
* King Bed (subject to availability)
* Late Check out (subject to availability at time of departure)
* Complimentary upgrade to next available room category ( subject to availability and upon request)
* $35 Spa Credit for a selected service in "Specials for couples" category (120 min). This discount applies per couple per stay and does not apply with other promotions and discounts. Only one Spa Credit can be used per spa service.
To receive this offer, just enter "HONEYMOON" in the Special Service Request section during check-out or call our Customer Care Center and we will be happy to make the notation for you.
Important Information: Proof of marriage must be provided at check-in. Emission date of less than 90 days
Resort Details
- Various Lounges/Bars- Lobby Bar
- Sports Bar - Various Restaurants- International buffet
- Krystal Fusion restaurant
- Japanese restaurant
- Italian restaurant
- Mexican restaurant
- Grill and steakhouse
- 24-hour room service
- Elevators
- Exercise gym
- Golf,Offsite†
- Housekeeping - daily
- Internet services
- Lounges/bars
- Meal Plan Type: All Inclusive
- Non-smoking rooms available
- Pool
- 24-hour room service
- Elevators
- Exercise gym
- Golf, Offsite†
- Housekeeping - daily
- Internet services
- Lounges/bars
- Meal Plan Type: All Inclusive
- Non-smoking rooms available
- Pool
- Restaurant
- Sauna†
- Spa†
- Tour/sightseeing desk
- Water sports†
- Internet Access
† Fees may apply
- Fitness center on-site
- Hot tubThere is 1 outdoor hot tub.
- Non-Motorized Water Sports- Windsurfing
- Catamarans
- Kayaking
- Snorkeling equipment - PoolThere are 4 swimming pools, one of them with swim-up bar and adjoining Jacuzzi.
- Sauna †
- Spa †
- Steam bath †
- Golf †Golf course located within a mile of the hotel.
† Fees may apply
Guest Reviews from CheapCaribbean Customers
Customer Ratings & Reviews
TripAdvisor Traveler Rating
9341 reviews
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Feb 24, 2026Good and Bad
We went as a family trip February 2026. Two rooms separated by a lockable tiny hallway one for the kids and one for us which was very handy. Really nice that they offer this. Normally not the A.I. types but with two teens we wanted the easy button for a winter break. The Good: The service here is top notch. Everyone was very accommodating, the bar staff are great, housekeeping was very good, can't complain one thing about the staff, even right before they are going to shut down for a huge renovation they were still out cleaning and painting areas that needed it. The outdoor areas are nice, though a little worn out but i'm sure that will all be corrected with the reno. It's just old but completely fine. The layout of the outdoor spaces is lovely and you don't have to travel a mile like some Cancun area resorts to get where you want to be. The beach area is pleasant and quiet. You can easily find available chairs and again the drink service is great. The Bad I really hope they fix these things and some i'm sure they will. The lobby area is bright! The lighting is harsh and not sexy at all. The rooms... harsh lighting, tiny TV's, chipped paint, just worn out. It's barely hangin on! lol The food... just bad. This is the big one. We didn't expect great things from an A.I. but wow. The breakfast buffet was fine, though they don't need to have so much stuff! Don't have pasta salad and everything known to man for breakfast... Chill out and focus on 50 good items instead of 200 mid to bad items. The restaurants were a huge disappointment. The steakhouse was just a buffet converted into a "restaurant" with dull knives and barely edible beef. The Italian don't bother... clearly frozen hard pasta, swimming in gross fluid. The Italian was the one inedible one for all 4 of us (including teenagers). The Japanese was fine. No real complaints. Decent food there. We ended up eating lunch most days at the pool burger bar which had good fresh grilled burgers. Hot dogs were inedible and it looked pretty messy and hard to access the toppings making a mess all over but the burgers were legit. Best item in the whole place which is pretty sad. Excited to see what it could become after the reno...
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Feb 08, 2026Fantastic customer service
I come to Cancun every year with family and friends, but in the summer and we always stay at Riu’s hotels. This February 2026 I had to come for business and stayed at the Riu Palace Peninsula and have experienced the BEST customer service of any of the Riu’s or any other hotel in Cancun. From the person that sweeps the floor to the managers, their smiles and “HOLA” make you feel right at hime. The food is fantastic and the rooms are so extreme clean. My hats off to management for such a delightful stay. Keep up the good work.
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Feb 05, 2026
Highly recommend!!!!!!
Its a nice place and for couple and family’s vacation. Close to airport location. Close to ferry to go on Isla Mujeres. Heated pools. Clean rooms. Extremely friendly and professional stuff. Perfect buffets and restaurants. Will definitely come again (with kids next time). Thank you so much !!! You made our vacation fabulous 😘
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Feb 03, 2026Great winter getaway with friends!
We stayed at riu peninsula end of January 2026, with friends, all four of us thoroughly enjoyed it, we had 2 ocean view rooms on the 6th floor with great views. The entire hotel was always spotless, never encountered an unpleasant staff member,food was plentiful and flavourful, the riu entertainment crew was exceptional, and beach was outstanding. we decided to venture out and visit riu las americas, riu Cancun, and next door riu caribe, for comparison,we were very happy to had made the choice of peninsula, the grounds, the space etc, large enough without being too large, las Americas and riu cancun had hardly any beach area, pool chairs all close together, peninsula and caribe beach wins by far! It is getting a refresh in April 2026 reopening in August and I can only say that it will be more beautiful. I rarely choose the same vacation place twice as there are many in this world, but I can honestly say I would return with no hesitation.
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Jan 27, 2026
Demarys is a Treasure
We have loved every minute of our stay at RIU Palace Peninsula. The amenities at this hotel are outstanding. But the most exceptional amenity is their outstanding staff. Everybody goes out of their way to ensure your comfort. Note… Danny is a fabulous yoga & tai chi coach!
- Advisory***Important Information For Our Guests*** Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
- AdvisoryStudent Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
- AdvisoryRiu Palace Peninsula will undergo a complete renovation closing on April 6, 2026 and re-opening on July 25, 2026.
- AdvisoryThe state of Quintana Roo will be charging a sanitation tax of 85.40 Mexican Pesos per room per night occupied. This amount is not included in your vacation price and will be collected at your hotel. This fee is subject to change at any time without notice by the hotel.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. "Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.
Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th, 11th or 16th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together, Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions.
Spring Break Policies - Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.Service Charges
Maid: Included in vacation price.
Bellman: Included in vacation price.*Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.*
- Pet Policy : Pets Not Allowed
- Early Departure Policy
- Early Departure Penalty:1 NightApplies: Sunday - Saturday 04Jul24 - 23Dec26
- Early Departure Penalty:2 NightsApplies: Sunday - Saturday 24Dec25 - 30Apr26
- Early Departure Penalty:1 NightApplies: Sunday - Saturday 24Dec26 - 31Dec50