Search
Deals
Cruises
Get Help
Call Us

Riu Palace Mexico

Mexico - Riviera Maya

Our Rating

3 Nights with Air from $639 All-Inclusive
Info Customer Reviews Questions & Answers

With a modern vibe and laid-back luxury feel, this beach lovin' destination puts you on one of the prettiest stretches o ... More

Customer Rating 108 Reviews
Value
 
4.4
Service
 
4.8
Beaches & Pools
 
4.6
Dining Options
 
4.3
Room Comfort
 
4.3
4.5 out of 5
"Beautiful grounds and gorgeous beach. The service was very good. Everyone was very friendly and extremely attentive. The room, grounds and the resort in general was kept impeccably clean. The restaraun..." – gailadk
115 out of 126 (91%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
4.4
Service
 
4.8
Beaches & Pools
 
4.6
Dining Options
 
4.3
Room Comfort
 
4.3
4.5 out of 5
"Beautiful grounds and gorgeous beach. The service was very good. Everyone was very friendly and extremely attentive. The room, grounds and the resort in general was kept impeccably clean. The restaraun..." – gailadk
115 out of 126 (91%) customers would recommend this product to a friend.
Cocktail presentation in courtyard before dinner. our room 2nd floor taken at Crystals Beautiful, sandy beach. Welcome to Dining! Walk to the beautiful beach Beach at RIU Palace Mexico RIU Palace beach wedding best service ever! My grilled lobster from Riu Palace Buffet Neat place!
All Customer Reviews
1-4 of 108 reviews. Sort by
November 13, 2019

This hotel has an excellent location, it is close to 5th Avenue and it is in a gated community. You can walk outside the hotel and feel safe. As far as the restaurants, they were very small, the food was so so. The hotel staff was friendly and very attentive.


0 of 0 found this helpful
Was this helpful? Yes No
Overall Rating: 3
Value
 
4.0
Service
 
5.0
Beaches & Pools
 
3.0
Dining Options
 
3.0
Room Comfort
 
3.0
User Image

From: New Jersey
Age: 55-64
Travel: 3-6 trips/year

November 1, 2019

Nice rooms, great choice of food, good entertainment, nice pools, ocean great. Can’t wait to go back


0 of 0 found this helpful
Was this helpful? Yes No
Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
User Image

From: East Texas
Age: 55-64
Travel: 3-6 trips/year

October 30, 2019
Grand Slam

The RIU Palace is a beautiful place. Helpful, friendly staff. Very clean. No bugs. Housekeeping does a great job. The bartenders were amazing. The main restaurant food was amazing. We loved the option of going to the other RIU properties (Playacar, Yucatan, and the Tequila). The entertainment staff at the Playacar is off the hook. Claudia has high energy and teaches an aqua fit out of this world and even teaches a dance class on the beach daily. AMAZING! The Tequila has been remodeled and looks fantastic and has a great disco club. Just loved the endless variety of activities, beaches, pools, bars, nightclubs, and events. Never a dull moment. We never got bored. We had a fantastic time and will be back.

Grand Slam
0 of 0 found this helpful
Was this helpful? Yes No
Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
User Image

From: Madison WI
Age: 45-54
Travel: 1-2 trips/year

June 18, 2019
Awesome

My husband and I just recently stayed for our honeymoon. We were so impressed with the service we received at Riu! The food and drinks were amazing! The beach is clean, the pools are nice, the activities were fun and we leaning some new games we hadn’t played before. The rooms were nice and cool, and cleaned daily! Room service was tasty and prompt. Only takes about 15 min to get your order. The wait staff at restaurants never let your drink get empty and very friendly! This is definitely a the more adult of the Riu resorts in Playacar, but since we stayed here we were able to enjoy shows, drinks and pools at all the resorts. We loved having access to Riu Tequila for the shows, activities and club, but we were happy staying at Riu Palace because it was much quieter at night!


0 of 0 found this helpful
Was this helpful? Yes No
Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
User Image

From: Texas
Age: 25-34
Travel: 1-2 trips/year

Room Information

The Riu Palace Mexico features 434 suites appointed with furnished balconies, antique-style furniture, marble bathrooms and twin-sink granite vanities. Other amenities include turndown service, air conditioning, mini-bar, liquor dispenser, satellite TV, electronic in-room safe (laptop size) and an iron/ironing board.

Room Details

Jr. Suite (DBSB/SJSB)
Hotel/Studio Unit Details

Jr. Suite Superior (SJEB)
Hotel/Studio Unit Details

What's to Love

No reservations needed for any of the restaurants.

This palatial paradise has two shimmering pools, plus a prime beachy location. Sun worshippers, you'll be in love.

Tucked into a gated, upscale community, the swanky decor here is modern and chic.

This Beach Eden is geared for families and adults, so the crowd isn't a rowdy party crew.

Weights. Cardio. Stretching. It's going on every morning and afternoon.

Dipping into a relaxing steam bath and whirlpool after your stress-smashing workout.

Carving out some much needed naptime on the beach. The swaying palms will be your lullaby.

 

What We'd Change

Riu Palace Mexico's huge, lush grounds means there's lots of walking in store for guests. But there's no better way to work off vacation calories like a stroll around this beautiful resort.

 

Why You Should Go

Playa del Carmen offers oceans to do nearby: Mayan ruins, shopping, Xaman-Ha Aviary and golf.

Beach comb your way up and down the shores. Stop by a neighboring Riu for a free drink or two.

The exceptionally friendly staff always greets you with a smile and will pamper you the moment you arrive.

RiuLand keeps the kiddos entertained while you book a stress-smashing day at the spa.

Looking for some friendly competitions - why not, right? Tennis, ping pong and volleyball are favs.

Available Amenities

  • Beach
  • Cable/Satellite TV
  • Children's Activities
  • Children's Pool
  • Conference Facilities ($)
  • Daily Maid Service
  • Fitness/Exercise Room
  • Kids Club
  • Laundry Services ($)
  • Lounge Chairs/Umbrellas
  • Swim-Up Bar(s)
  • Pool Bar
  • Swimming Pool(s)
  • Tennis Court(s)
  • 24 Hour Front Desk
  • 24 Hour All-Inclusive
  • 6 Restaurants
  • 6 Bars/Lounges
  • Nightclub
  • Multilingual Staff
  • Elevators
  • Spa ($)
  • Spa Services ($)
  • Wedding Services ($)
  • Room Service
  • 24 Hour Room Service
  • Wireless Internet
  • Travel Agency
  • Alarm Clock/Radio
  • Pool Towels (complimentary)
  • Beauty Salon ($)
  • Evening Entertainment
  • Gift Shop ($)
  • ATM/Banking ($)


Nearby Excursions & Attractions

  • Beach
  • Dining
  • Dive Shop(s)
  • Horseback Riding
  • Sailing
  • Scuba Diving
  • Shopping
  • Spa(s)/ Wellness Center(s)

Map of Local Area

Here you will find an abundance of possibilities, something for every person of any age, for every type of vacation, for every budget and every activity.

Riu Palace Mexico

Av. Xaman-Ha Mz 9 y 10 Lt 1, Fracc. Fase II Solidaridad

+52 984 877 2280

Hotel Description

Riu Palace Mexico: Nestle in for an All-Inclusive Dream Vacation

With a modern vibe and laid-back luxury feel, this beach lovin' destination puts you on one of the prettiest stretches of white sands, where you'll find plenty of loungers for lazy days and water activities galore when you're ready to tap into your adventure-seeking side. Riu Palace Mexico caters to whatever your whims may be. They've got it all - sunshiny, sparkling pools, unlimited food and drink and plenty of ways to kick back in this dreamtastic paradise.

It's Time to Get Your Riu On.

Sister Property Exchange Privileges
Guests staying at Riu Palace Mexico enjoy exchange privileges at Riu Palace Riviera Maya, Riu Yucatan, Riu Tequila, Riu Playacar and Riu Lupita! Privileges include access to all of the sister resort's facilities, dining and bars/lounges.



DINING

The cuisine selections are varied, with a buffet bonanza of those tried and true foodie favs, plus "live" cooking stations so you can order exactly what you want. The a la carte dining is limitless with a Brazilian Rodizio Steakhouse, Asian-fusion and of course, Mexican. For additional lunches and snacks, head up the beach to the nearby Riu resorts. Beach appetit.

Don Julian
Type: Buffet
Hours: Breakfast - daily, 7am-10:30am; Lunch - daily, 12:30pm-3pm; Dinner - daily, 6:30pm-10:30pm
Description: The restaurant offers a full American breakfast buffet, on-the-spot cooking stations, fruits, juices and Cava or a continental breakfast/snack. Lunch: hot and cold buffet and on-the-spot cooking stations, Italian and Mexican cuisine. Dinner: buffets and on-the-spot cooking stations, special evenings, theme buffets (three times a week).

Krystal
Type: Fusion
Hours: Daily two seatings at 6:45pm and 8:45pm
Description: Dining is a la carte.
Dress code: Elegant casual. Gentlemen are requested to wear trousers and a collared shirt.

Miyagi:
Type: Japanese
Hours: Daily two seatings at 6:45pm and 8:45pm
Description: A la carte Japanese food in an elegant atmosphere.
Dress code: Elegant casual. Gentlemen are requested to wear trousers and a collared shirt.

Guacamole Beach
Type: Steakhouse
Hours: Lunch, Daily 12:30pm-3:30pm; Dinner, Daily two seatings at 6:45pm and 8:45pm
Description: Beach restaurant, main course with table service, buffet for starters and dessert.
Dress code: Elegant casual. Gentlemen are requested to wear trousers and a collared shirt.

La Bodega
Type: Mexican
Hours: Daily, 6:30pm-9:30pm
Description: Dining is a la carte.
Dress code: Elegant casual. Gentlemen are requested to wear trousers and a collared shirt.

La Dolce Vita
Type:
Italian
Hours: Breakfast, Daily 10:30am-noon; Lunch, Daily 12:30pm-3:30pm
Description: A continental breakfast is served; for lunch, enjoy a variety of snacks, pizzas, pasta, fresh fruit and salads, and dessert bar.

All hours are subject to change.

BARS/NIGHTLIFE

Are you ready for a Mai Tai or maybe a margarita with a twist? Riu's gotcha covered. These friendly bartenders are more than ready to craft whatever cocktail you want. Best news of the day - it's all-inclusive and unlimited 24-hours a day. Salud.

Bar Cubano
Lobby bar. Daily, 10am-7pm.

Los Mariachis
Show bar with terrace. Daily, 6pm-midnight.

El Kiosko
Pavilion bar with music. Daily, 6pm-10pm.

El Palmeral
Swim-up bar. Daily, 10am-6pm.

Lounge
Open 24 hours

Beach Bar
Daily, 10am-5pm.



BEACHES AND POOLS

This beachy haven is located on primo beachfront property where white sands and turquoise waters rule. Swaying palms, sunshiny rays and two pools complete this vacation paradise. Find your lounger, beach lover, it's gonna be a good day.

SPORTS/ACTIVITIES

Water

  • Windsurfing
  • Catamarans
  • Kayaking
  • Body boarding
  • Snorkeling
  • Introductory scuba diving lesson in the pool

Land

  • Tennis
  • Table tennis
  • Volleyball
  • Fitness center

Golf

  • 18-hole golf course available for an additional charge.


INTERNET

Riu Palace Mexico offers free Wi-Fi access in common areas and in guest rooms.

SPA SERVICES

Renova Spa offers a number of services that will leave you relaxed and recharged for an additional charge. Services include:
  • Beauty treatments
  • Beauty salon
  • Massages on the beach


WEDDING SERVICES

Riu Palace Mexico offers four wedding packages and the services of a wedding planner to help you plan the perfect wedding in a tropical paradise. Please contact the resort directly for more information.

CHILD CARE

Riu Palace Mexico offers RiuLand Kid's Club, which provides a daytime entertainment program for children ages 5-11. Daily 10am-1pm, 4pm-6pm. Movies 8:30pm-9:30pm. Hours subject to change.

ADDITIONAL INFORMATION

Location
Riu Palace Mexico is located 34 miles (20 minutes) from Cancun International Airport (CUN) and 2 miles from the scenic town of Playa del Carmen.

Check In/Check Out
Check-in: 3pm. Check-out: noon.
A valid credit card may be required upon check-in for possible incidentals not included in your hotel reservation.

Families
The resort principally attracts romance-minded couples and other adults, but children are also welcome.

Exchange Privileges
The fantastic exchange privileges program allows access to all other sister properties in the Riu Resort complex.

MIN CHECK-IN AGE/SPRING BREAK POLICY: Student/Spring Break groups or individuals, regardless of age are not allowed at this hotel at any time. The hotel reserves the right to use reasonable means to identify suspected student/spring break groups. At least one person of 21 years or older is required in every room during March and April. The Hotel may request guests to show passport or official ID to proof age and reserves the right to refuse admission to anyone. In-room parties, unruly behavior and spring break groups are not allowed at any Riu Resort. Guests can and will be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff.

Smoke-Free Policy
Under Mexican legislation smoking is not permitted in the public areas of the hotel except in specifically designated areas.

Currency Policy
Please note that Riu Resorts in Mexico no longer accept or exchange U.S. Dollars at the front desk; ATMs are available in the lobby of each resort for withdrawals in Mexican currency.

Holy Week
In observance of Holy Week, some resorts in the Dominican Republic, Mexico, and Costa Rica may put limits on the use of motorized water sports, and loud music.

Environmental Levy Fee
The Municipalidad of Solidaridad in the Rivera Maya is one of the most beautiful places in the Mexican Caribbean. Tourism has been instrumental in driving the economic and social development of the region. In an effort to continue to preserve, conserve and beautify the destination, the Municipality of Solidaridad has implemented a small environmental levy on visitors effective September 1, 2017. Hotels will collect 20 Mexican pesos per room per day on check out; the proceeds will be deposited in an environmental trust to fund local projects. The Municipalidad of Solidaridad thanks you for your understanding and support of this worthwhile endeavor. Thank you and enjoy your visit.



All hours, fees, amenities, information and services are subject to change without notice.
Close
 

Choose Your Options

Depart:  
Number of Rooms:
 
Room 1 Details:
  • Junior Suite
- or -
Choose a Vacation Package
and Save More!
More
4 days, 3 nights
Travel Dates 12/6 - 12/23
Starting at $639 was $1099
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 4 days left to book!
More
5 days, 4 nights
Travel Dates 1/2 - 4/11
Starting at $799 was $1869
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 3 days left to book!

Need Assistance?

Call one of our U.S. based Beach Experts.

(800) 915-2322
7 Days a Week - 5am to 2am EST

All Mexico - Riviera Maya Resorts