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Riu Palace Macao (Adults-Only)

Dominican Republic - Punta Cana

Our Rating
4 Nights with Air from $619 All-Inclusive
Info Customer Reviews Questions & Answers

Coconut palms. Azure water. White sand. All you can drink. All you can eat. All you can do, even. Yes, this all-inclusiv ... More

Customer Rating 227 Reviews
Value
 
4.2
Service
 
4.4
Beaches & Pools
 
4.5
Dining Options
 
3.8
Room Comfort
 
3.9
4.2 out of 5
"After six prior trips to the Dominican Republic in the past, it isn't till now that I felt compelled to write a review. I have been to Puerta Plata, Bavaro, Boca Chica, and Punta Cana before this trip,..." – coneyislander
210 out of 263 (80%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
4.2
Service
 
4.4
Beaches & Pools
 
4.5
Dining Options
 
3.8
Room Comfort
 
3.9
4.2 out of 5
"After six prior trips to the Dominican Republic in the past, it isn't till now that I felt compelled to write a review. I have been to Puerta Plata, Bavaro, Boca Chica, and Punta Cana before this trip,..." – coneyislander
210 out of 263 (80%) customers would recommend this product to a friend.
Sunrise on the beach at Riu Palace Macao The roach was on top of the thrashcan Our goodbye picture Parasailing View of the beach Beach coco loco caipirinha(left) kamakasi shot (right) Mountain Safari Marlin fishing the perfect view Beach right on resort Swim up bar main pool view coming from lobby Beach to the beach Seaweed Pool with bar (there are 2 other pools) View of the pool Cabana right by the beach, love the bartender there Sand bar party in the carribean ....forever impeded in the sands.... Pool from the balcony life is good...
All Customer Reviews
1-4 of 227 reviews. Sort by
September 7, 2017
Good time

Our trip to this resort was for our honeymoon. We enjoyed our time there and there was little things to do everyday. We spent most of our time in the pool with the swim up bar. The beach was beautiful but there was always someone trying to sell you something. The only thing we paid for was tips and souvenirs. The food was sub par in the buffets but there were always plenty of options in the buffet. Krystal had a good meal but always has a long wait.

Good time Good time
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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
3.0
Room Comfort
 
3.0
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From: Pittsburgh, PA
Age: 25-34
Travel: 1-2 trips/year

September 3, 2017
Group transfer and seaweed

Our group transfer coordinator from Amstar was only on the grounds to speak with us about our pick up time to the airport one day. We did not receive our time that day, when we called to get the information no one ever answered. Tons of seaweed in the water. Room and grounds obviously needed updating and work.


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Overall Rating: 3
Value
 
4.0
Service
 
3.0
Beaches & Pools
 
3.0
Dining Options
 
3.0
Room Comfort
 
3.0
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From: Wisconsin
Age: 25-34
Travel: 3-6 trips/year

August 27, 2017
Dissapointing honeymoon

Cons- Room has no view and is only mediocre it is also a long walk from everything. Food isn't horrible but not enjoyable or satisfying. We haven't found anything we really enjoyed between the buffets and room service. The a la carts restaurants are ok but not a big menu. I've been sick since our second day so I cut out the pina coladas cause they warned too much could make you sick but it hasn't helped. Front desk staff is useless and can't answer simple questions. They should know things about the restaurants and other hotels we have access too. Some mornings I woke up extremely itchy I'm hoping it's not bed bugs. Some days the room wouldn't get cleaned until after 3pm. Plumbing needs work. Beach had more debris than expected. Pros- not overly crowded, 3 pools are nice and clean, no kids is pretty wonderful, all the staff besides front desk are very friendly and good at their jobs, cheapcarribean agent was helpful and informative but only here on some mornings to book excursions Excursions- most were decent experiences but the transportation to them was dreadful, the safari trucks were really uncomfortable. If your hotel was picked up first you would be dropped off last which was super frustrating wasting two hours picking and dropping off others plus being uncomfortable. The air conditioned buses and vans were nice but all the drivers here break extremely hard at every speed numb and there are a lot.


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Overall Rating: 2
Value
 
1.0
Service
 
4.0
Beaches & Pools
 
4.0
Dining Options
 
2.0
Room Comfort
 
3.0
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From: Ct
Age: 25-34
Travel: 1-2 trips/year

August 18, 2017
Meh

The food wasn't terrible. It wasn't outstanding. It was okay overall I suppose. The biggest issue I had was that the staff really wasn't helpful until you brought a tip into the equation upfront. It would take most of the meal to even get so much as a glass of water. The sheets were never changed. Not once. They cleaned the room ONE time and that green little door hanger was out daily. After staying there I have a rash on my foot that has progressively gotten worse. The only place I was during the Dominican visit was the resort or the beach. The beach was really dirty with seaweed and I understand that washes in. I get it. The issue I see is that other places clean it up with rakes or tractors even. Not this joint. I can say with confidence I would question going back there even if the trip was free. I wasn't impressed and I expected a bit more out of RIU. I wouldn't recommend this to you, the reader. Not for a vacation you care to enjoy and especially not for something like a honeymoon.


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Overall Rating: 2
Value
 
1.0
Service
 
1.0
Beaches & Pools
 
3.0
Dining Options
 
2.0
Room Comfort
 
1.0
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From: Doesn't matter
Age: 25-34
Travel: 1-2 trips/year

Room Information

364 bright, air-conditioned guestrooms all with light colored furniture. Each guestroom is well-appointed with many amenities including hair dryer, telephone, air-conditioning, ceiling fan, mini bar with liquor dispenser, satellite TV, in-room safe and balcony or terrace. All rooms feature 24-hour room service.

Room Details

Junior Suite (SJSB)
Hotel/Studio Unit Details

Junior Suite Superior (SJEB)
Hotel/Studio Unit Details

Junior Suite Deluxe (SJJB)
Hotel/Studio Unit Details

Junior Suite Deluxe Superior (SJJE)
Hotel/Studio Unit Details

Suite (SUSB) (Available Beginning Dec 24, 2017)
Hotel/Studio Unit Details

Suite Jacuzzi (SUMZ) (Available Beginning Dec 24, 2017)
Hotel/Studio Unit Details

What's to Love

No reservations needed for any of the restaurants.

The 16-mile stretch of the legendary Arena Gorda Beach that will be your backyard of bliss.

It's an adults-only paradise = no cannonballs or high-pitched squealing at the pool.

The delicious treatments at the spa like anxiety-erasing massages, facials, and body wraps.

Stealing away at the Beach Eden, Soana Island. It's like being marooned, but in a good way.

Free WiFi throughout the rockin' resort. Update your status 'til the sea cows come home.

The handy, dandy liquor dispensers in your room. You can have that hour of happy any time you want.

 

What We'd Change

Drinks at Pacha nightclub are not included in the all inclusive package. But with four other bars offering free beverages, as well as Copacabana Amphitheater, you'll be just fine.

 

Why You Should Go

It's only 19 miles from the airport - that beach vacay you've been craving will be unfolding ASAP.

Three world-class golf courses are nearby. Grab those clubs. Play like you mean it.

Try your hand at water polo or Volleyball. Body boarding or Pedaloes. Get all sporty.

Set your sights on the beautiful sugar fields of Higuey and Altos de Chavon - a picture-worthy day trip.

You can ride horses at the Caribbean Cachondeo, or hang with the stingrays at the Marinarium Marine Park.

Check out Caribbean Street - shop 'til you drop. Then start all over again.

Available Amenities

  • Tour Assistance
  • Beach
  • Volleyball
  • Casino ($)
  • Conference Facilities ($)
  • Fitness/Exercise Room
  • Jacuzzi
  • Kayaks
  • Lounge Chairs/Umbrellas
  • Nightly Entertainment
  • Restaurant
  • Tennis Court(s)
  • Windsurfing
  • 24 Hour Front Desk
  • 24 Hour All-Inclusive
  • Wedding Services
  • Sauna
  • Parking
  • Safe Deposit Box
  • Medical Services ($)
  • Water Polo
  • Ping Pong
  • Scuba Lessons
  • Horseback Riding ($)
  • 5 Restaurants
  • 4 Bars/Lounges
  • Nightclub
  • Multilingual Staff
  • Snack Bar
  • Elevators
  • Spa ($)
  • Beach Towels
  • Handicap Room Available
  • 24 Hour Room Service
  • Honeymoon Packages ($)
  • Wireless Internet
  • Pool Towels (complimentary)
  • Loungers at Beach and Pool
  • Free Parking
  • Introductory Scuba Lesson
  • Beauty Salon ($)
  • Freshwater Swimming Pool(s)
  • Gift Shop ($)
  • Pool/Beach Bar


Nearby Excursions & Attractions

  • Beach
  • Dining
  • Dive Shop(s)
  • Eco-Adventure Tour(s)
  • Golf Course(s)
  • Historical Site(s)
  • Horseback Riding
  • Kayaking
  • Motor Boat Rentals
  • Nature Park(s)
  • Nightlife
  • Parasailing
  • Sailing
  • Scooter/Moped Rental
  • Scuba Diving
  • Shopping
  • Snorkeling
  • Spa(s)/ Wellness Center(s)
  • Tennis Courts
  • Water-Skiing
  • Watersports Rentals
  • Windsurfing

Map of Local Area

The Dominican Republic continues to grow as a major tourist destination due to its beautiful beaches, rich culture, and abundance of available activities.

Riu Palace Macao (Adults-Only)

Playa De Arena Gorda

+809 221 71 71

Hotel Description

Riu Palace Macao, Punta Cana: All-Inclusive, All-Adults, All-Awesome.

Coconut palms. Azure water. White sand. All you can drink. All you can eat. All you can do, even. Yes, this all-inclusive, all-awesome Beach Eden is an adults-only escape haven that has everything you want in a killer, much-needed vacay. The casino and nightclub aren't too shabby, either, for some late night shenanigans that you may choose not to tell your grandkids about. Just a guess here.

It's Time to Get Your Riu On.



DINING

It's an Epicurean Escape with nosh spots that include: two international spots, Japanese (a fav with resort guests), Fusion, and a place for snacks. Before you head to this beachy paradise, save room for chips and guacamole. You'll need room in your tummy for all the goodies here.

El Patio
Type: International
Hours: Breakfast- daily, 7am-10:30am; Lunch- daily, 1pm-3pm; Dinner-daily, seatings 6:30pm and 8:30pm
Description: Buffet restaurant with terrace and non-smoking section serving International and local specialties. Theme buffets are featured 3 times a week.
Dress code: Shirts with sleeves for gentlemen.

Kabuki
Type: Japanese
Hours: Daily, seatings at 7pm and 9pm
Description: Typical Japanese dinner is served in a charming, smoke-free atmosphere.
Dress code: Long trousers and t-shirts with sleeves for gentlemen.

Krystal
Type: Fusion
Hours: Daily, seatings at 6:30 and 8:30
Description: A la carte Asian restaurant.
Dress code: long trousers and t-shirts with sleeves for gentlemen.

Internacional
Type: International
Hours: Daily, seatings at 7pm and 9pm
Description: A la carte, poolside restaurant.
Dress code: long trousers and t-shirts with sleeves for gentlemen.

The Snack
Type: Light fare
Hours: Daily, 3:30pm-2am
Description: Eatery serving international snacks.

All hours subject to change



BARS/NIGHTLIFE

You can make the rounds here and never get bored with everything from a poolside bar to a swim-up bar and a disco (get out those 70s platforms) to a casino, where Lady Luck patiently waits to tempt your fate. Cocktails are included. All. Day. Long.

Cubano
Lobby bar with terrace. Open 24 hours.

Coral
Poolside bar with swim-up bar.

La Sirena
Poolside bar. Daily, 10am-6pm.

La Boheme Bar
Lounge Bar with terrace. Daily, 10am-8pm.

Chiringuito
Beach bar. Daily, 10am-6pm.

Copacabana Amphitheater
Entertainment. Complimentary admission and drinks. Open daily, 9:45pm-11:30pm.

Nightlife
Guests have access to:

  • All bars within the Riu Resort (except "Pacha", RiuPalace Bavaro and Riu Palace Punta Cana).
  • Live music, Riu evening program or shows (daily).
  • Complimentary entrance to the Casino. Daily 4:30pm-3am.
  • Complimentary entrance to Pacha nightclub (excluding special evenings); drinks not included. Daily, 11pm-4am.


BEACHES AND POOLS

The resort sits on a crazy beautiful, 16-mile stretch of sugar-white sand, Arena Gorda, and is hugged by lush, tropical vegetation on one side and azure waves on the other. There are two fresh water pools and a sun terrace if you want a beach breather.

SPORTS/ACTIVITIES

Water

  • Water polo
  • Windsurfing
  • Sailing
  • Kayaking
  • Pedaloes
  • Body board
  • Snorkeling equipment
  • Scuba diving lesson in the pool

Land

  • Table tennis
  • Volleyball
  • Gym
  • Tennis

Golf
3 golf courses are located nearby Riu Palace Macao.

  • Punta Blanca Gold Club
  • White Sands Golf
  • Cocotal Gold Club


INTERNET

Riu Palace Macao offers complimentary Wi-Fi in both the lobby and guest rooms.

SPA SERVICES

Renova Spa offers a variety of massages and treatments. The spa is located at Riu Palace Bavaro and is available to resort guests.
  • Massages
  • Facial treatments
  • Body wraps
  • Nails
  • Sauna
  • Steam bath
  • Whirlpool


WEDDING SERVICES

Riu Palace Macao offers a variety of wedding/honeymoon packages and amenities. Please contact the hotel for more information.

CHILD CARE

This resort is adult-only. Therefore, no child care services are offered.

ADDITIONAL INFORMATION

Location
Situated within the Riu Resort's Complex, Rui Palace Macao is located 19 miles from Punta Cana International Airport (PUJ).

Check-In/Check-Out
Check-in: 3pm. Check-out: noon.
A valid credit card may be required upon check-in for possible incidentals not included in your hotel reservation.

Minimum Stay
A 3-night minimum stay is required at this resort.

Holy Week
In observance of Holy Week, some resorts in the Dominican Republic, Mexico, and Costa Rica may put limits on the use of motorized water sports, and loud music.

Spring Break Policy
At least one person 21 years old or older is required in every room at this property during March and April. The hotel may require guests to show proof of age and reserves the right to refuse admission to anyone. In-room parties, unruly behavior and spring break groups are not allowed at any Riu resort. Guests can and will be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff.

Privileges and Exceptions
Guests staying at the Riu Palace Macao have access to all hotels in the Riu complex except Riu Palace Punta Cana and Riu Palace Bavaro.

Adult-Only Added Values
Riu Palace Macao now offers several new Adults Only Added Values. Values include sparking wine upon arrival, Wi-Fi access throughout the hotel, concierge service, a bathrobe, and premium drinks throughout your stay. For an additional charge, guests will also have access to special wine menus and a romantic dinner on the beach.




All hours, fees, amenities, information and services are subject to change without notice.
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