Riu Palace Las Americas (Adults-Only)

We left Riu Palace Las Americas on Saturday, Sept. 16th after a one week stay. We loved it! We’ve travelled to many ‘all-inclusives’ ranging from 3 – 5 star. This one is one of the best ‘bang for the buck’ resorts that we’ve visited to date. Their remodel was a pleasant surprise. classy but not overpowering. The service was above and beyond. We want to commend a few specific individuals: At Don Roberto buffet – Alicia and Felipe. Knew our names by day two. Always had a table ready for breakfast and lunch. At the CUN pool bar – Eduardo and Julian. Remembered our drink order and always had a surprise for us when we made it their choice. At the pool itself – the ‘Animation Team’ – Juan Carlos was always smiling, interacted with the guests, and made sure everyone was having a good time. The specialty restaurant’s food ranged from good to excellent. Nary a complaint from us. Good taste, presented well, and the service was good. A few notable events throughout the week: the pool-side parillada (grille) was well beyond expectations. We enjoyed all 3 days they had it. Unbelievable assortment of food and all the employees were smiling and very friendly. The pool-side band was a first. They played fun music and got people dancing. The 3 Tenors was probably one of the best surprises of the week. Who goes to an island resort to see opera? Is this going to be another typical resort show? WOW – these guys are good and entertained the entire audience with a range of songs known to most of the patrons regardless their origin. Very fun time!! We experienced one uncomfortable situation where a guest got completely out of hand entering a restaurant. He was loud, obnoxious, and cursing up a storm. The resort employee handled it with aplomb and as quietly as he could. Management came and quelled the situation rapidly. Kudos to all because it could’ve ruined what turned out to be a very good dining experience. All in all – we’ll be back!!

We spent 5 nights at the Riu Palace Las Americas. The hotel is gorgeous and very conveniently located near shopping and restaurants. We had very overcast skies the entire trip but the view from our room was amazing…we spent hours on our balcony sipping wine and watching the boats go by…The staff and service were excellent. Unlike most all-inclusives, this hotel had 3 separate, relatively small pools instead of one huge winding one. This meant that if you wanted the swim up bar, you had to deal with bachelor parties and more general rowdiness. The beach is a little small but lovely- Cancun's beaches are amazing! The only “complaint” we had, if you call it that, is the restaurant options are limited and so we ate at the terrific buffet most meals. However, we got tired of carrying our own trays and would’ve liked a little waiter service. The outdoor veranda to have your buffet meal was excellent- we ate there almost every meal. Overall, it was a lovely stay at a beautiful, luxurious hotel and we would go again… This was our second trip to Cancun…we love it there…

This is the 3rd time we have booked an all inclusive through cheapcarribean and I have to admit, this place has been my favorite. First note, it seemed like it was so peaceful as soon as we entered the lobby, that's when my wife said "do you hear that? There's no kids here, it's so peaceful!" Having never been to an adults only, I must admit, it makes a huge difference not having kids running around yelling in the lobby, or in the pools. The overall check in process was easy and quick and they even gave us champagne as soon as we finished as a welcome. All the staff was absolutely magnificent, but special props to Linguini and Ernesto for being the best bartenders ever. The beach was magnificent, the ocean right in front of the resort was incredible and full of fish. The resort property was beautiful and the pools and everything were great. The Food was really good for a resort, and the buffet was excellent for breakfast, lunch or dinner any day. And the drinks were great. Note that they do have some good name brand liqueur behind the bar, you just need to ask for it! Overall, an amazing experience, I already want to go back!

The resort is absolutely beautiful and the list of things it doesn't have is very short! I'll start with the pro's: -Food is delicious even the buffet! -Customer service is fantastic! -The "Mini" bar in the room is the best! -Pool areas are beautiful -The list honestly goes on!! Cons: -You have to go to the sister resort for a disco dance club. -There isn't much nightly entertainment at the resort besides a show at 9:45p every night. -The poolside activities are ok. Volleyball and exercise was ok.. -Wish more bars were open later With all that said I would definitely go back! Met awesome people!