Riu Palace Las Americas Adults Only - All Inclusive

Customer Ratings & Reviews

TripAdvisor Traveler Rating

5400 reviews

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  Fantastic Holiday Again

  This was our second stay at this lovely hotel we loved every minute of our stay from entering the reception area the reception staff were very welcoming and friendly Mayela especially stood out to us she was so nice We went to our room on the 8th floor sea view and wow what a view Our housekeeper kept our room spotlessly clean (sorry I can't remember her name) All through the hotel (which is spotlessly clean) there is always someone cleaning inside and out We had a problem with our safe i reported it to the reception within 10 minutes the maintenance man had been and fixed it couldn't believe how quick it was We went around the activity pool where Wilbur kept us hydrated he was very friendly and made us laugh Also the entertainment team kept us entertained around the pool Damien (he always remembered our names )Arly Jessica and Jonny (mustache man) can't remember all the names but well done The restaurants The buffet restaurant always had plenty to choose from whether it was breakfast lunch or dinner my husband is a fussy eater but he always found something the staff there were great Regan Fransisco Nick Andreas Jesus and Valentino The Crystal restaurant was also good we had some lovely meals there the staff were great The Italian restaurant was good we went a few time's and enjoyed it the staff are always rushing around Edgar stood out to me he was friendly and helpful Never got in at the Steakhouse you had to get there early We enjoyed the shows at night and the waiters who came with drinks always amazed me with how they carry their trays full of glasses with one hand and serving you with the other hand big shout out to all the servers We have already booked again for next year can't wait to meet you all again We would definitely recommend the Las Americas Hotel

  Nov 04, 2025
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  Not enough daily evening activities or shows

  The resort is excellent, food, drinks and the beach. I enjoyed the time I was there but I will like to see more evening activities for the guess that do not go to RIU Caribe for the Party events

  Nov 01, 2025
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  We've been here many times and every time we love it more!

  Abu from the lobby bar is just fantastic and we kind of come back to see him. As well as the fantastic beaches and view from my patio/balcony. The food is delicious and we haven't been disappointed in anything! The people that work here are incredible. Thank you Isai, Benito, Andres, Alexas, Arbey and of course Enrique from the pool! Abu is incredible and funny at the lobby bar ❣️

  Oct 30, 2025
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  Overall great stay!

  Let me say this first, I’m in no way affiliated with any resort/travel company. Just a guy trying to help someone find a place to vacation (or not). We had a great time at RIU Las Americas. I am 40 and I would say this is geared to a little bit more of a younger crowd, even though there is a decent mix. Cons: - A little younger of a crowd, seemed like a lot of mid 20ish people who can’t hold their liquor (and they were Irish!), - Their top shelf vodka was Abolute. I’m a Tito’s man myself. But no Grey Goose or Belvedere.Such a small “con” but I struggled to find cons about the place. - Very limited room service options. It is 24/7 but the options are still limited even if it’s not late night. - Might be a tad outdated but not a reason to shy away from the location. Pros: - It’s clean. The restaurants, the pools, the property. Very clean place to stay. - The views. Ocean front vs ocean view, I don’t think is worth the up charge. The ocean view was beautiful. - The food was really good. The Krystal gourmet restaurant had this creamy rice with lobster that was delightful. - The service. July and Eduardo down at the swim up bar were awesome and had a great sense of humor. The pool side service, every restaurant, all, had top notch service as well. - The 24 hour lounge. Had snacks, finger foods, pizza, and bottled water at your disposal 24 hours a day. - Strong martinis at the bar by the RIU stage. Again, phenomenal service there as well. - The entertainment was always going on! Between the late night entertainment on the stage and in the pool, there was something going on a lot of the time mid day through late night. There are also 2 other quieter pools if you’re not into that so you’re not forced to be there for the pool entertainment if you don’t want to be. All in all, we would definitely stay here again. I gave it 4/5 because we have stayed at a few resorts that I would rank slightly ahead of this one. But those were also significantly more expensive to stay at. Don’t shy away from RIU Palace Las Americas. We had a great experience!

  Oct 30, 2025
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  Room key problems

  This hotel REALLY needs to do something about their room keys. They always get disabled no matter how hard I try to keep it away from my phone. And it is such a hassle to get it "fixed" at the front desk, when the blasted card is going to get disabled anyway. I had to do this multiple times per day and it really sours my experience here. This is the only hotel with this problem out of the ones I ever stayed. So I don't know what is going on. Plus the housekeeping cleans the room really late. Despite them hanging out in the same floors since early mornings. I had to wait past lunch hour for my room to be cleaned. Maybe put more than one housekeeper in the rooms to speed up the time. It's also a shame the only restaurants open during lunch are the buffet and Italiano. The more decent restaurants won't open until dinner. I am still enjoying my time here despite these setbacks. The pool and beach are beautiful, the food is overall decent and the staff is friendly.

  Oct 25, 2025