What We Love
- No reservations are needed at any of the onsite restaurants.
- Make sure to visit the Jerk Chicken Hut on the beach. You'll definitely enjoy the delicious meals prepared here daily.
- Swimming with the dolphins is guaranteed to produce unforgettable memories.
Things to Know
- The resort is approximately 90 minutes from the airport.
- Maximize your vacay hours by checking pick-up times on scheduled transfers.
- Upgrade to the Deluxe Wing and enjoy 24/7 concierge service.
All meals, snacks, local and imported alcoholic and non-alcoholic beverages in all hotel bars and restaurants.
Snacks and drinks 24 hours a day.
Regularly refilled minibar and liquor dispenser in the guest rooms.
In-room safe.
Free sports, activities and entertainment programme as described. Activities include: kayaking, snorkel gear, 1 scuba tryout in the pool, RiuFit program, beach volleyball, stand up paddle surfing, pedaloes.
Free use of wellness facilities (gym)
WiFi throughout the hotel.
Daytime entertainment for adults
Live music shows & Riu entertainment
RiuLand kids club (4-7 and 8-12) and Riu4U club for teenagers (13-17)
"Splash Water World" water park
Additional Information: All hotel guests are required to wear an "All Inclusive" wristband for identification purposes.
Resort Details
- Various Lounges/Bars
- Blue Mountain
- Bob Marley Bar
- Dunn's River Bar
- Rastafari
- Seagrape
- 24 hour Sports Bar - Various Restaurants
Main Restaurant:
- Breakfast: Full American breakfast buffet, live cooking stations, fruit, juices and Cava
- Lunch: Hot and cold buffet and live cooking stations
- Dinner: Buffets and live cooking stations. Special evenings: themed buffet (three times a week)Various restaurants section:
- Kulinarium restaurant (à la carte)
- Steakhouse (à la carte; buffet starters and dessert)
- Italian restaurant (buffet)
- Asian restaurant (buffet)
- 24-hour front desk
- Accessible facilities
- Babysitting,Offsite†
- Baggage hold
- Bell staff/porter
- Children programs
- Children welcome
- Children's play area
- Concierge desk
- Elevators
- 24-hour front desk
- Complies with Local/State/Federal laws for disabled
- Babysitting, Offsite†
- Baggage hold
- Bell staff/porter
- Children programs
- Children welcome
- Children's play area
- Concierge desk
- Elevators
- Exercise gym
- Free parking
- Gift/News stand†
- Golf, Offsite†
- Housekeeping - daily
- Laundry/Valet service†
- Lounges/bars
- Meal Plan Type: All Inclusive
- Non-smoking rooms available
- Pool
- Restaurant
- Safe deposit box
- Sauna
- Spa†
- Tennis court
- Tour/sightseeing desk
- Wakeup service
- Water sports†
† Fees may apply
- Children's poolChildren's area with large pool and slides.
- Children's program, onsiteKids club providing activities including drawing, singing, theater plays, indoor and outdoor games, movies and more.
The Kids' Club is next to the meeting hall. They allow kids 4-12 without supervision; however, children under 4 years of age must be accompanied by an adult. - Direct access to a beach
- Gambling †Casino room located at the Sports Bar with slot machines and game machines.
- Gym
Use of gym is restricted to guests over 18 years of age. Sports shoes are required when using the gym.
- Motorized Water Sports †- Wave runners
- Banana rides
- Fishing - Non-Motorized Water Sports- Windsurfing
- Sailing
- Snorkeling
- Paddle boats
- Kayaking
- Introductory scuba lesson in pool - Pool
There are 3 pools and 24 hour sports bar.
- Sauna
Use of sauna is restricted to guests over 18 years of age.
- Spa †Renova Spa offering guests massages, beauty salon, etc.
- Tennis courtFloodlit hard surface tennis court.
- Water activitiesSplash Water World (free unlimited access exclusively for guests).
- WhirlpoolThe Waterpark is located next to the Kids' Club. There are 2 slides, one that accommodates kids of any age and a bigger one that only kids 12 year olds or older can use. There is also a height requirement for this slide.
- Golf †There is a golf course located within 10 miles of the property.
- On-site EntertainmentMusical performances and Riu theme shows:
Typical dances
Broadway show
FamousEtc.
† Fees may apply
Guest Reviews from CheapCaribbean Customers
Customer Ratings & Reviews
TripAdvisor Traveler Rating
13645 reviews
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Nov 03, 2025Excellent, but big resort
This was my 1st time staying at a RIU. The experience was fantastic! The food, the service, the drinks. The only downside I see to this resort is that is BIG, so getting around takes time, keep that in mind if you are traveling with a reduce mobility person. We did call ahead to have a room close to everything and they were able to accommodate however there are 2 inclines to walk up to where we stayed and those were difficult to handle for my mother. The RIU app made it easy to reserve the a la carte restaurants and to make request to house keeping, I wish all resorts worked like this. All staff were super friendly and smiling and welcoming, no matter who we encountered or were there was always a "hello" and a smile, now this is customer service! It's a shame it's far from the airport: 1.5 to 2 hours ( depending on how many drop off's you have to do, really add to your travel day and reduces your beach time.. The main buffet always had a great variety of food but it was not always warm, but that seems to be the standard in all inclusive resorts. The a la carte restaurants were delicious. Bar service was also super! Do ask for your drinks to be mixed in front of you and not taken from the mixes that are pre-made, you do taste the difference. The reef in front of the infinity pools, just outside the roped off area, is simply filled with beautiful fauna. Please do not feed the fish, this is really bad for them and the survival of the who ecosystem. I saw several rays, different kinds of eels, an octopus, puffer fish, frog fish, trumpet and tube fish! I spent at least 1 hour in the water early every morning and it never disappointed. We would certainly go again! We loved out time there, but we would request a different room, closer to the infinity pools. Thank you RIU and all your staff for a wonderful vacation!
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Oct 30, 2025Customer Care? ???
The presentation of the hotel is nice and very spacious. Nice gym to work off all the food. Like the different swimming . I have been to many hotels in Jamaica but at this resort I found the majority of staff not to be very welcoming. It was like they didn't want to be there and there was little engagement with the guests ( a part from the entertainment team and one gentleman who worked in the dining room ). The tanoe in my room did not work which I reported before storm Melissa, it did not get rectified and is a great health and safety issue and I had explained that others on the same floor as me had the same issue. The snack box that I was provided with the evening before the storm as a vegan consisted of a cheese sandwich and meat patties ( they were informed of my dietary requirements). I appreciate that staff were under pressure but this is not a mistake that should have been made as it could have made me very ill . On the day of the storm we were told not to leave our rooms until the staff informed us that it was safe to do so. So i waited and waited, whislt becoming very hungry only to be informed at 10.25pm by another guest that they had been serving warm meals by then I was tired so went to bed hungry. But on a positive note staff worked really hard to restore the hotel back to its normal presentation after the storm. They should receive a bonus for that.
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Oct 28, 2025Terrible managelent
Regarding Riu Ocho Rios: Due to inappropriate management of hungry crowds, restaurants yesterday, were closed, we have not been given any food, water, drinks since last night 27th october. Food given last night was pot noodles, dry snacks We had to go out and buy hot food to feed our children and family with comorbidities Our neighbour just told us that they spontaneously gave out hot food this evening without notifying everyone that hot food was being given out. So we have not been fed. Our tannoy in our room stopped working, no towels, bed sheet s etc given I am insulin dependent diabetic management does not seem to care for all it's customers. The children are being left without dinner
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Oct 28, 2025Sun sea and Mandem. JA is the best place in the world !
Best Holiday ever. I reached back home. 🇯🇲 Reconnecting back with my roots. Chilling with my peoples!🇯🇲 is in the DNA
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Oct 27, 2025
Worst customer service at an hotel in Jamaica we need to boycott!!!!!
Worst vacation stay ever!!! Starting at the reception the front desk manager Stacey was very unpleasant, my husband and I thought we were bothering here just our presence there was not wanted. Very very unprofessional. We were given our keys and no explanation on how to reach to the room, tried asking the bellman who was completely overwhelmed by the amount of people that were checking in and he was alone, so he started to say all types of profanities. We found our room with the help of a maintenance man called Basil who saw that we were completely lost and helped us. Please boycott this hotel until management give some communication and costumer service training to these employees.
- AdvisoryJAMAICA'S TOBACCO CONTROL REGULATIONS SMOKING PROHIBITED IN THE FOLLOWING PLACES: •All enclosed places (Restaurants, bars, lobby areas and rooms) •Public transportation •Work places • Government owned and occupied buildings •Health facilities including pharmacies •Sports, athletics and recreational facilities for use by the public •Educational institutions •Areas specifically for use by children • And places of collective use such as bus stops. Persons may be fined or imprisoned.
- AdvisoryStudent Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
- AdvisoryThe Splash Water Parks at Hotel will be closed one day a week for maintenance purposes (set day may change from time to time) The parks will remain in operation 6 days a week.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.
Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together, Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions.
Spring Break Policies - Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Not Allowed
- Early Departure Policy
- Early Departure Penalty:1 NightApplies: Sunday - Saturday 01May25 - 23Dec26
- Early Departure Penalty:2 NightsApplies: Sunday - Saturday 24Dec25 - 30Apr26