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This little gem of a destination lives up to its rep - you know - adventurous, wildly green, unique animals to see (the
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This little gem of a destination lives up to its rep - you know - adventurous, wildly green, unique animals to see (the sloth is big here and so adorable), volcanoes to hike and ocean waters ideal for all kinds of sea faring folks. Have you tried surfing? Why not give it a go here. And Riu Guanacaste makes traveling to this oasis a breeze - delicious cuisines, cocktails for days, all the activities you'll want and gorgeous palms to settle in for a day of everything you want. Poolside, beachside, spa side - you choose. Ready to see Costa Rica? We thought so.
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"We just returned from Riu Guanacaste on January 26, 2013 and we had a wonderful vacation! We heard mixed reviews before departing from Michigan but I can honestly say we had the best vacation ever! The..." – Suggie
419 out of 519 (81%) customers would recommend this product to a friend.Read All Reviews
Customer Rating
Value
4.2
Service
4.2
Beaches & Pools
4.0
Dining Options
3.7
Room Comfort
3.9
"We just returned from Riu Guanacaste on January 26, 2013 and we had a wonderful vacation! We heard mixed reviews before departing from Michigan but I can honestly say we had the best vacation ever! The..." – Suggie
419 out of 519 (81%) customers would recommend this product to a friend.
All Customer Reviews
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August 17, 2018
Gorgeous location
Situated on a mostly undeveloped cove, Riu Guanacaste, is a surrounded by lovely jungle, beach or landscaped scenery. We were most pleased by our room located on the second floor facing away from the rest of the resort which made for a quiet and tranquil place to relax. This was enhanced by the exceptional housekeeping staff despite a fair amount of sand brought in from the beach on a regular basis by these guests. The air conditioning was robust and yet quiet. Beds were comfortable.
Food choices were varied and plentiful especially the daily lunch special that for some reason was less popular than the hamburgers and hotdogs but far more appealing. the buffet featured of wide and varied selection including for gluten-free diners. the feature restaurants often were crowded and have lines and there were several nights where we could not get into our first choice because they ran out of space.
Are only criticism and it bears sharing was that on several occasions spills and worse were left around the pool deck leaving unpleasant odors and things to walk through.
I’ve stayed in some all inclusive resorts before but this was my first time in Costa Rica. Overall it was the best experience yet. The food was similar to other resorts, maybe a little better. Tons of variety and ok quality. The themed restaurants were better quality but only slightly. Still ok food. The dancing shows at night were excellent, nothing in my precious resort experience came close to it. The room was nice and well kept. The AC created a lot of condensation on the floor which was a slipping hazard on those floors but they fixed it the same day we mentioned it. Entire resort was very well kept. The pool bathroom (one that is heavily used by wet and often intoxicated guests) seemed to have an employee stationed there permanently to keep it clean which was impressive. The beach was beautiful if a little rocky. Vendors are allowed on the beach but they aren’t pushy like some other places I’ve been. The highlight was the people. Employees really were friendly and always going the extra mile to make the experience special. Great vacation, wish I was there now!
everything was very nice I recommend the only thing is that restaurants that you cannot make reservation so you need to be online at 5:30 pm to get a reservation for the same place. but the food and the place is very nice
We found this hotel to be luxurious. The staff was amazing and accommodating. The place was squeaky clean. The food is pretty good for an all inclusive. The specialty restaurant, Tucán, was our favorite.
Ask questions. Share answers. Get advice.
What's the best excursion? How much should you tip?
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64 questions, 351 answers.
Is there a group fee?3 answers
I am planning a group trip and want to inquire about group rates, I also want to inquire about the possibility of a payment plan?
7 years, 88 months ago
Erica
CheapCaribbean.com can only book a group of up to 9 passengers. To book, you can enter the number of passengers and their ages on our web site, and it will price out for you accordingly. When booking, you can choose to pay using the deposit plan. With this, you would pay the amount of the airfare, taxes, insurance (if you are purchasing insurance), and a non-refundable $25 fee at booking. The balance of the reservation would be charged to the credit card on file 21 days prior to departure.
KristinCC
There are no group rates. Also payment plan is find, but there is a $25 fee to break up payments, all payments must be paid 30 days before the date booked for vacation.
LadyPAndBigTy
There were many groups there when we were there end of January. I think they definitely can offer a group rate.
TobyM1129
Question on the types of excursions available5 answers
Are there enough quality excursions to go on for 4 or 5 days if we go for 2 week?. What would u recommend
6 years, 78 months ago
Wisconsin USA
Absolutely! You could book many tours to fill more then 5 days! You can't miss Arenal Volcano. There many tours from hiking, rafting, safari to zip lining and more.
KellyCC
plenty of excursions. Some of them require greater than 2 hr travel time so research distance before you sign up for them
doodlebug
Plenty of excursions...we only had a week and it rained the 1st 2 days. We did the Palo Verde Nat'l Park river boat ride....really nice, but did not see all the monkeys they said we would...LOTS of crocs. We also did the Buena Vista Challenge, which is a combo tour--zipline, horseback, hotsprings/mud bath (better than expected) and water slide (which was not as enjoyable by some of our group). There is a coffee tour...you can go to Cocoa Beach--about 20min away and do shopping, beaching, catamaran, restaurant/bars. Not upscale, but ok...my brother and his wife loved it. The Areal volcano excursion looked great and heard it was awesome, but was a longer drive. Have fun...loved it!
vegasrn27
Yes. There are many many excursions and adventures. Try ziplining, horseback riding, the water slide, coco beach etc
JAMJAZ
There are a wide range of option from snorkeling, scuba, fishing deep sea or local, horse back riding, ATV’s, site seeing, hiking, jet skiing sunset cruises, booze cruises, kayaking, paddle boarding (both n/c).
I would say there is plea ty of things to do while there two weeks.
Rmeisner
beach question6 answers
is there actually a beach in the hotel? if it is ..how big is it? and there is another beach near by?
6 years, 78 months ago
us
This resort is a beachfront property with a large beach just steps from the resort.
ccsusan1
There is a beach with darker sand but its not congested with locals like the beach that the Westin is on... They have a 15 $ per person shuttle to coco beach where you will find the best price things to bring home....
jeeplady708
there is a beach there. It is not really big as part of the hotel but you can walk about a mile up the coast. Nice walk. Shuttle bus offered 1 1/2 hours south to surfing town Tamarindo. Beautiful beach there.
doodlebug
The beach with this resort isn't that big. There are some you tube videos that give you a tour of the resort and beach. At the hotel, they offer 2 different shuttle buses to 2 different beaches. Coco Beach for $10 with diff pick up and drop off times and $25 to Tamrindo Beach with one pick up in the morning and drop off at 3:30. That is US funds.
Teacher06450
in the hotel? no. The hotel, though is situated next to the beach, which is about a 5 minute walk from the lobby.
AllInclusvsWithPvtTours
Yes there is a decent beach at the hotel, but you have to walk past the pool and down a walk way. They have plenty of beach chairs on the beach, but you have to bring your own cocktails. The sand is volcanic, so dark...the first couple days it was like mud because it had rained. When you walk into the water (great temp), there are no rocks...very smooth for quite a way.
You can go to Cocoa beach, but it's a public beach 20+min away and ok. I think there is another beach a little further. The one outside the Riu is just fine.
vegasrn27
Don't bother this resort is horrible! The food and customer service is horrendous!!
Jissel
whats the best way to get there5 answers
do you pickup at the airport / what airports do can you fly from
/
6 years, 77 months ago
marshall tx
We do offer round trip airport transfers. They would pick you up at the airport and take you to the resort and vise versa on the way back. The airport that you would fly into is Liberia - Costa Rica (LIR).
DanielleCC
arrange for roundtrip airport tranfer and fly into liberia
doodlebug
fly into Liberia Airport. either get an impromptu overpriced taxi or shuttle at the airport, or reserve one of the resort's overpriced ($US100/person) shuttles to transfer you. For a more reasonable transfer, contact Jose or Ariel at CostaRicaBestrips.com to transfer you. They charged us ($50/family) to pick us up at the airport and drive us to the resort. They also offer competitvely-priced private tours, which I highly recommend instead of the overly-priced cow-herding group tours that the resort offers.
AllInclusvsWithPvtTours
we booked the transportation thru CheapCaribbean i believe it was $60 a person round trip and flew into Liberia.
ilovetotravel
Liberia is the best airport to fly into. They also have an airport in San Jose. We had a private shuttle pick-up, but there were plenty of taxis.
vegasrn27
It is about 25 minutes from Liberia airport. It is convenient to book round trip airport transfers. Swiss travels was very reliable.
JAMJAZ
Is there nightlife outside of the resort that is close by?9 answers
6 years, 77 months ago
jen
Somewhat isolated location, but not terrible. There is nothing around the resort, however, you can take taxis and shuttles to Coco Beach and other attractions within 20-30 minutes.
DanielleCC
They have a casino a couple foot ball fields away... not all inclusive and a disco club(not sure its open. The way RIU works is they build a mini city with different levels of resorts... They are building a nicer palace RIU next door and they will continue to build...they have the idea of shared casino, night club/ tourist shopping ect.... they did the same thing in mexico and other areas. There is also coco beach with bars near by... and u can rent a car from the lobby for around 80 dollars and go to other local locations like Bagaces/rio celeste./ Ricon park ect...
jeeplady708
absolutely not
doodlebug
There is a casino and a night club as well as the bars at the hotel. The casino and the night club are free standing outside the hote.
wilsonm53
No. It's about an hour into dowtown. This resort is very secluded.
Teacher06450
they have a dance club on the premises, but it is somewhat small and when we went very empty, but had some good bounce playing. The closest "big" town (Liberia) that would have a descent-sized club is about 45 minutes away.
AllInclusvsWithPvtTours
not a great night life, but we were so tired from our day...we had a hard time staying awake to make it to the "discotech" which doesn't open until 11pm. The pool bar was always hopping and we hung out at the Sports bar a lot. Not sure how hoppin' it gets at Cocoa Beach (about 20min away), but there are some fun bars there that I can imagine getting crazy.
vegasrn27
Coco Beach is about a 20 min ride. The hotel does offer a shuttle service to get there.
feffer
Don't bother this resort is horrible! The food and customer service is horrendous!! The "nightlife" if you even want to call it that is non existent. There is a "club" but you have to pay for drinks and its just a horrible environment.
Jissel
If arriving from the U.S. is a passport required? Re: Costa Rica8 answers
Re: Costa Rica
6 years, 76 months ago
Chicago, IL
Yes, entry to Costa Rica from the US does require a passport. The only destinations which do not require a passport from a US resident are Puerto Rico and the US Virgin Islands.
ccsusan1
Yes, US Citizens are required to bring their Passport.
KellyCC
yes
doodlebug
Yes
wilsonm53
YES
beachlover81107
Valid passport is required, no visa.
ticalinda
yes
AllInclusvsWithPvtTours
yes.
vegasrn27
Is there a limit on how many restaurant reservations you can make during your stay?8 answers
Been to a different all inclusive only to find out that since we were only there for 3 nights we could only make 1 reservation. The buffet food got very old!!!
6 years, 76 months ago
USA
The Riu Guanacaste does not limit the number of dinner reservations allowed during your stay.
MeganCC
Did not seem to be. Made several reservations at the same restraunt.
wilsonm53
we made a reservation every night! I will tell you that the food is okay at best. We usually ate at the restaurant and then tried to supplement with the buffet to try and find something to fill us up!
mrsshelton
Nope; you can make reservations as many times as you'd like. You just have to make them 24 hrs in advanced.
beachlover81107
There is no limit. If you are looking for great quality food, you should look elsewhere. The food was average at best even in the 3 specialty restaurants. I was disappointed :(
Good luck.
Teacher06450
At Riu Guanacaste you can reserve at 8:00am for that night at one restaurant at a time. Ask the front desk of where to reserve.
ticalinda
In riu you can eat in all without doing a reservation... The only time you have to do a reservation is if you are no in by 6pm, in some of them they have limited seats.. Then you'll have to wait until 8:15pm which is not bad... They also have 24hrs sports bar that offers snacks
Fertiz
The restaurants don’t take reservations prior to opening that day. All restaurants open at 6 pm some will take you name for a later time and others will only allow you in if your party is right there. It’s a terrible system and I heard more complaints about their process.
Rmeisner
Scuba?7 answers
Does anyone know if there is scuba diving available at or near this resort?
Has anyone been diving and how is it?
6 years, 75 months ago
scubawife
There is scuba diving nearby. The resort also offers one introductory scuba diving lesson in the pool.
MariaCC
Yes, we went in late June and Scubacaribe runs the scubing diving and other water activities from the resort. We went diving on two days. Both days were two-tank dives. We left in the morning around 8:45 and returned around 1:00. The local dive sites near the resort are nice, but keep in mind you are diving in the pacific ocean. That means less color and visibility than you would get in the Carribean but you do have more fish to see. We say some white tip reef sharks, manta and stingrays, clown shrimp and snakes. For more information and pricing on the dives from the resort, do a web search for scubacaribe and lookup the Riu Guanacaste.
jazzkeys98
They have scuba diving at the Riu. Wedid not scuba
ticalinda
Yes. It is available. You will have to coordinate with the dive shop that has representatives in the lobby, or at the shop, which is still on the complex but couple minutes from the hotel across from the casino
AllInclusvsWithPvtTours
THERE WAS A SCUBA CARIBE LOCATED ON SITE WHICH OFFERED MANY SCUBA AND SNORKEL EXCURSIONS. WE DID NOT GO, BUT SOME PEOPLE WE WERE TALKING TOO INSISTED IT WAS PRETTY GOOD.
GRAMMY617
The hotel had a company onsite that offered scuba as well as a scuba lesson.
sardyllei
Scuba is available and it sounds like it was awesome
Rmeisner
Is the water what one would consider typical carribean water? Meaning crystal clear, where you could see your feet in the water?10 answers
I am trying to plan a vacation for my husband and I and my parents. We stayed at a RIU hotel in Mexico and loved it so I would like to stay at another RIU hotel this time. The RIU Guanacaste has good reviews but I can't really get a feel for the beach/ocean there from this website or when I look at other websites. I don't really care if the beach is real big, but I don't really like to swim in water where I can't see my feet which is why I am planning a caribbean vacation. Thanks for reading my question and for any input you can provide.
6 years, 74 months ago
New Jersey
The water is not caribbean water at all as it is near a volcano. The sand is dark in color and the water is also dark. It's not so dark that you can't see through it or that it's dirty, but it's not that pretty Mexico water (I stayed at the RIU in Mexico too). Beautiful hotel. I stayed mostly at the pool. In Mexico, I stayed mostly at the beach.
Teacher06450
the water is very clear, clean you can even see fish swimming in the water. You're not going to be disappointed about the beach or hotel.
ticalinda
Yes. The water is crystal clear. Matter of fact, I was able to take a picture of the fish swimming around my family's legs in about 4 feet of water. Further off shore in about 8 feet of water, I was able to take a vivd picture of my daughter swimming about 7 feet away as well as of a school of fish feeding on the bottom.
AllInclusvsWithPvtTours
This is weird, but the answer is "both" LOL
My friends and I noticed that in the morning/mid afternoon, the water is crystal clear, like the two answers stated. However,t he later it got (beginning mid-day i'd say), the water absolutely got darker, and it started NOT looking crystal clear, like say the water you'd find in Aruba or Bermuda. idk i still thought it was beautiful
JTravel
Its not clear water because of the Volcano, is kind of dark grey sand but its awesome, warm you can see your feet is not that dark anyway I enjoed.
Nicky1
Hi!
We just returned from this resort and loved it. The water itself is clear, and you can see your toes BUT the sand is darker, which makes the water a little diluted if the sand is stirred up. If you have a big fear of not being about to see your feet, you might want to choose a different location. We didn't visit them, but I was told the beaches along the coast to the north and south have white sand with crystal clear blue water. Hope this helps!
Msmeredith
Because the beach/sand is volcanic, it's dark. So no, not really clear water, but we also were there after it rained and there might've been a little more churning. Others have said the water is clear at times, but I have been to the Caribbean and prefer the water there. Really enjoyed the beach/ocean at the Riu, but nothing beats the Caribbean.
vegasrn27
The water is very clear once you get about 10-15 feet out. It is a very pretty green/blue color. Right up on the shore however it is very rocky and not clear.
sardyllei
The Beach is amazing. The sand is more of a black color due to the volcanoes (this was explained to us by a tour guide) So it seems dirty. But the water is crystal clear. Your family will love it.
Sexylady
this resort is on Pacific. The water is not as clear as the Caribbean. At times the beach can be murky.
JAMJAZ
How is the KID'S CLUB? Hours of operation? Is it safe?7 answers
We have a six year old and would like to know if anyone used the KID'S CLUB while vacationing at RIU GUANACASTE?
6 years, 73 months ago
Patrick23
There is a Kids Club on propert at the Riu Guanacaste. It is available for children ages 4 to 12. It offers a daytime entertainment program for kids in the group each day. The Kids Club does have a pool available exclusively for the Kids Club and there is also a playground. The hours and activities of the Club can vary depending on the number of participants that the Kids Club does have each day.
MariaCC
For what I saw was very nice, they have pool, and shows for the kids everyday looks very safe.
Nicky1
Everyone at the Kids Club were great and it is safe, but they have very limited hours. They don't do a good job of telling you when it is open.
MichelleK
I did not use the Kids Club but in passing, I saw that it was gated. It had a kiddie pool, play ground and what appeared to be an indoor arts and crafts room.
sardyllei
I didn't have a child with me but the hotel is very kid friendly. They have pools for kids. And a few activities. Also a show for kids every night.
Sexylady
The pool is very small and this Riuland does not have much to entertain 6 - 12 year olds. At night after dinner around 8, they put them on stage for an hour and sing and dance with them.
I would not bring them. You will spend most of your time trying to keep them busy. Unless you let them run amuck like others did while we were there.
FraFra
Don't bother this resort is horrible! The food and customer service is horrendous!!
Jissel
How many tennis courts are there?5 answers
6 years, 73 months ago
NJ
There is only one tennis court on property. It is lighted at night and open until 9pm. (hours subject to change)
KristenCC
I think there are two courts across from the front of the hotel
PamCB
I believe that there is only one tennis court.
tinydancer7283
Just got back and I didn't see any but might have missed them. Sorry.
cahhtravis
none
123Totty456
How can i get information on having a wedding ceremony at this location?3 answers
How can I get information on having a wedding ceremoney at this location?
5 years, 69 months ago
Morgan
The resort offers several wedding packages to make this day unforgettable. You would need to contact the resort directly for more information. RIU Guanacaste's link for weddings is https://www.riu.com/en/Paises/costa-rica/guanacaste/hotel-riu-guanacaste/descripcion.jsp and their contact information found directly on their website is reception.guanacaste@riu.com.
MariaCC
Great idea! You can contact a wedding planner via email weddings.gnc@riu.com
There is more information available online:
https://www.riu.com/en/Paises/costa-rica/guanacaste/hotel-riu-guanacaste/descripcion.jsp#seccion
KellyCC
CheapCaribbean.com does not assist clients with booking weddings. You may however, contact the resort directly for more information!!
KristenCC
yes
123Totty456
call the hotel
123Totty456
Contact the resort, they had weddings going on while we visited .
Queenmarks1
Can you use a float in the pool or at the beach?7 answers
I have been to other resorts that allow floats in the pool but they are way overpriced if you buy them at the gift shop. It would be nice to know in advance so I can pack one.
5 years, 66 months ago
Boston
Please contact the resort directly for more information on their policies.
CaitlinCC
When we were there, people had floats in the pool.
Chrissy1072
THERE WERE OTHER GUESTS THAT WERE USING FLOATS IN THE POOL AND DID NOT SEEM TO HAVE ANY PROBLEMS WITH IT. I WOULD SUGGEST YOU BRING ONE IF YOU WANT IT BECAUSE THINGS ARE VERY EXPENSIVE.
GRAMMY617
Yes you can
Sexylady
I saw floats on the beach, not the pool.
CDixonman
No they do not provide any floats for the pool - definitely pack some!
TerribleExperience
I have seen floats used in both pool and beach
Rmeisner
Don't bother this resort is horrible! The food and customer service is horrendous!!
Jissel
Does the hotel provide a tour guide at no cost to the guest?5 answers
5 years, 66 months ago
California
The resort Concierge will be able to assist you in moving about the property, but they do not offer a tour guide for their guests. If you wish to do some exploring off the resort, then we recommend purchasing the excursions prior to travel.
LaurenCC
THERE WERE PLENTY OF TOUR GUIDES, BUT ALL FOR A COST DEPENDING ON THE TOUR
GRAMMY617
No, they do not. You pay for guides. Lots of tours available though.
ActiveTravler
No, they do not. I can recommend a very good English speaking one to you if you would like. However, there are plenty on the beach! Beware!
Texan2u
No they do not. You can hire LAR transports for the day and the driver will take you where you want to go and guide you and give you some history on Costa Rica. They are located right in the Riu lobby.
FraFra
Does the beach next to the hotel have rideable surf (surfing)8 answers
Does this hotels beach have waves for surfing?
5 years, 66 months ago
RAY
Riu Guanacaste is located on the beautiful Matapalo Beach. You'll love the lush Costa Rican terrain and the turquoise blue waters. The tide based upon current weather conditions. For more information contact the resort directly.
CaitlinCC
It would be best to contact the resort for their recommendations to the best surfing in the area. The Riu Guanacaste can be reached at 506 2681 2350--please keep in mind that this is an International number.
LaurenCC
THERE WERE NO WAVES IN APRIL FOR SURFING WHEN WE WERE THERE. THE STAFF TOLD US THAT IN ORDER TO GO SURFING WE SHOULD GO DOWN TO TAMURINDO WHICH IS WERE EVERYONE GOES TO SURF.
GRAMMY617
The beach does not have big enough waves but there is a beach in close proximity that does.
MrHugh13
Yes the beach have waves. You may be able to surf.
Jdiva
No. But a couple told us they were going to Tamarindo Beach (45 minutes away) to take surfing lessons.
alliecat82
No, only mild waves
Sexylady
Not in May
Rmeisner
Don't bother this resort is horrible! The food and customer service is horrendous!!
Jissel
How was the liquor selection at the bar, is there any brand from the US.7 answers
5 years, 65 months ago
Essence
This resort does offer international brands; however, because the specific brand is always subject to change, we recommend speaking with your bartender upon arrival to confirm what is available during your stay.
LaurenCC
There selection was fine and if you asked they would give you the US brands. Took us a day to figure that one out.
TravelingKrew
Although they do not display it, doesn't mean the don't have it. Just have to ask for what you want. They don't have all liquors, but do have a few.
MrHugh13
Horrible. Occasionally at the bar a bottle of Bacardi or Jose would surface, but mostly it was the cheapest possible brands that I have never heard of. Wine was awful too, the beer was OK I guess. We bought wine and beer in Liberia and brought it back. You can also get real drinks at the Casino, you have to pay for them, but at least they have actual alcohol in them and taste good.
ActiveTravler
The liquor was the typical cheap rum, tequila, etc. if you want a better brand, they do have a few, but you have to ask for it, as they keep it under the cabinet.
Texan2u
The liquor selection is good. You have to know what to ask for. For example, if you say you just want a drink that has rum in it, they will use the cheap liquor first. We learned quickly that they have the "good stuff" under the counters. They had barcardi rum and Jose Cuervo tequila that we saw. I am sure they have better brands of vodka too. It is a good idea to get friendly with a bartender and ask what he has back there...tips work too!
CDixonman
Limited selection of US brands. Mostly local stuff. Would recommend if drinking rum to get to know your bartender. Tip them generously and then ask for the oldest rum they have. Soon you will be drinking 5year or better. On occasion when I asked a bartender who I was not familiar with if I could have a Diet Coke and 5year...I would get a Diet Coke and 5 beers. It trended as a running joke for the rest of the week.
Rmeisner
Does the staff speak english well.10 answers
5 years, 65 months ago
Essence
Traveling outside of the US, there is always a language barrier when English is not a country's primary language. Although, the resorts do their best to assist you, be patient; sometimes communication just takes a few moments longer.
LaurenCC
EVERYONE WE CAME IN CONTACT WITH AT THE RESORT SPOKE EXCELLENT ENGLISH. WE HAD ABSOLUTELY NO PROBLEMS WITH LANGUAGE AT ALL
GRAMMY617
Everyone spoke English, some better than others but we could always communicate.
TravelingKrew
Most of the staff speak good enough English to understand although they do have a thick accent. And they understand what your saying. So its easy to communicate with them.
MrHugh13
The majority of the staff speak English very well. Some of the wait staff in the dining rooms did not know a lot of English but enough to get you what you need.
sardyllei
Yes, we just returned from vacation here. Staff speaks english very well.
dawndy
Yes, most all of the staff speaks english very well.
lynluc33
Everyone I met spoke English well. Including the maintenance guys and housekeeping. Didn't have a single interaction where we had to resort to Spanish
BalWorldTravels
yes staff speaks english
misslugo
Some better than others. There are many who do not at all.
Rmeisner
Do we have acess to the Riu Palace next door?7 answers
I have read a review where a guest said that they had access to the Riu Palace next door meaning he was able to go to the pool, eat at the buffet, etc. I was wondering if this is true. Thanks
5 years, 63 months ago
Chicago
They typically don't have access, however, you can contact the resort directly at reception.guanacaste@riu.com to find out more information.
Thank you!
RobinCC
You can walk over their - I think you could probably manage to get a drink or swim in the pool, but they have white wrist bands and the one from the regular Riu are red. The people at the palace are allowed over to the regular Riu, but it's not supposed to be the other way around, although I think you could get away with it.
ActiveTravler
Yes I confirm this is true, as my boyfriend and I walked over to the Palace and swam in the pool, and ate at their buffet.
Arod2293
You do not have access to the palace if you stay here. However, the guests at the palace can go anywhere they choose.
Texan2u
NO. Riu Guanacaste guests do not have access to Riu Palace. It is exclusive only. However guests from Riu Palace can go to the other side and eat at the restaurants.
Daisz
I did see some white wrist bands in the Guanacaste pool---which indicated they were from the Palace. I think it is easy to just walk into there and not asked questions .However, I was told we were limited to the Guanacaste.
CDixonman
You can walk over there but you are not able to take advantage of their facility. However if you are a guest at the Palace, you can come over to the Riu and eat, drink and hang out all you want.
Rmeisner
Don't bother this resort is horrible! The food and customer service is horrendous!!
Jissel
Can you surf on the beach by the hotel? If so, where can you rent a surf board?5 answers
5 years, 62 months ago
CLT106
Please contact the hotel directly for further information, as available amenities are subject to change at any time at the hotel's discretion. For your convenience, you may reach them via email at: reception.guanacaste@riu.com
BILLCC
You can rent a board at the hotel - I did not see anyone surfing on that beach, I think they take you to a beach farther away with bigger waves.
ActiveTravler
There were no surf boards to rent. They had snorkels and kayaks you could borrow for free (1 hour at a time), as well as paddle boats and some sort of standing up board thing. There were also scuba lesson. But there were no waves at this beach for surfing. The resort did have surfing excursions to book. Also, another couple told us they were taking surfing lessons in a city called Tamarindo, which was about 45 minutes away.
alliecat82
No, only mild waves
Sexylady
A short drive away is some of the best surfing. We went in october---rainy season and in front of the resort there is no area for surfing that we saw. The waves were very calm and about shoulder high.
CDixonman
How far the airport from the hotel and what is the most economic way to get there?9 answers
5 years, 62 months ago
Chicago, IL
Riu Guanacaste is located 20 miles from Liberia Airport (LIR). As far as the most economic way to get there, we can't guarantee that there will be someone there to pick you up if transfers aren't booked with us. Not all airports offer pick ups.
RobinCC
The ride from Liberia airport to the Riu resort is about 20 minutes.
Tomas
It's about 30-40 minutes. I found a place online that was $50 for the trip one way for both of us. I just emailed them online, and they set it up. A driver with our names printed on a sheet of paper was waiting for us when we flew in - you pay when you get their, not before. Worked out well.
ActiveTravler
You need a car or a bus. The airport is about 35 minutes away from the resort. We were going to rent a car for the week, but they really tried to gouge us with taxes, insurance, etc. and we didn't think it was worth it. Maybe try to rent a car before you go - although one couple said they had tried to do that and the price was real low and when they went to pick it up the price increase by several hundred due to insurance. In other words, the prices they have on the rental sites aren't the true prices in the end.
There are a bunch of taxis waiting outside of the airport to take you wherever - but they definitely inflate the price because they know they can. We paid $75 to get to the resort. For the return, the resort set us up with a private transport for $50. You may want to try and call the resort ahead of time to set up a pick up from the airport - you might get a better deal.
Hope this helps.
alliecat82
It's about 30-40 mins and I would say to pay for the shuttle bus.
Sexylady
The Riu Guanacaste is 20 miles from the airport, which takes about 45 minutes to get there. Our cost to the resort from the airport was $75 for the two of us, which I found very costly, so I recommend taking one of the tour buses or shuttles they have, if you don't want to spend that much $ on a cab over there.
Arod2293
I did not book transportation to the hotel from the airport. It was a lot cheaper once I got there. I got a taxi that took just my daughter and I directly to the hotel for $60 total. Much cheaper than if I had booked transportation with my vacation package. It took about 30 minutes to get to hotel.
Zadok
Its about 40 mins away. If you call the Liberia Airport you can arrange a shuttle and the price was fair.
lynluc33
It's only 25 miles but the roads are rough so it takes about 40 minutes. We asked a tourist advisor at the airport and he directed us to a cab that was $60 one way. We later found out that the resort offers scheduled buses to the airport for $15 a person but I'm not sure how to coordinate it
BalWorldTravels
Is there free room service that's include with all inclusive package? How much is wif in the room?5 answers
Is there free room service that's include with all inclusive package?
How much is wif in the room?
4 years, 56 months ago
Chciago
For more information about the wifi please contact the resort directly, wifi charges are normally based hourly, daily, or weekly rates. The resort does not have a free room service package included in the all-inclusive package.
Here is the email address for the resort for more details: reception.guanacaste@riu.com
Thank you!
LizCC
There is no room service, but you can take the food to your room if you like. You cannot pay for wi-fi in your room. There is free wi-fi in the lobby area for 90 minutes per day.
Michelle1234
They have different packages for wi-fi, I needed it for 1 day which is the smallest you can buy, it was $15. Not sure about room service.
SunLover1021
Yes - free room cleaning. No room service for food and drinks.
WiFi is ~$10 per day
FamVacInMay16
The hotel does not offer room service.
Wi-Fi is $20 per day, $140 for a week. It is free in the lobby and public areas but hard to get a signal anywhere except in the lobby.
Sunshine18
How long of a ride from the airport?5 answers
4 years, 56 months ago
NY
This resort is 20 miles from the Liberia Airport, the drive takes about 45 minutes to an hour.
BethCC
About 40 to 45 minutes. Its not far away, but, the roads are not highways so they are rougher
quito
About 45 minutes. Keep your eyes open as you will see monkeys and all sorts of different things on your ride.
TaberBarger
It took about 90 minutes.
HoweLo
About an hour. You drop people off at other hotels. But the drive is nice.
Mamaneedsavacation2
Transportation to hotel?5 answers
The only option for transportation from airport to hotel on this site is "Private Round-Trip Airport Transfers" which is over $100 per person. Are there any other options availabe (such as shuttles)? Thanks!
4 years, 54 months ago
tbeards
We highly recommend pre arranging your airport transportation but if you choose not to do so there may be cabs available at the airport.
BethCC
We used www.airporttransfercostarica.com and they were really professional and Manuel was great to deal with. The driver had my name on a board waiting for us in arrivals and carried all of our luggage out to the coach for us (there were 6 of us altogether). They were also on time picking us up from the resort to take us back to the airport. A lot cheaper than $100 per person. I highly recommend using them.
Michelle1234
There are private shuttles available from Liberia airport for as low as $59 each way to and from the resort.
sjg1328
We bargained for 6 ppl $60 from airport LIR to RIU Guanacaste
TruRider
Yes. Once you get your baggage, and the airport exit is in front of you, walk inside to the far right door where the shuttles are. We rode in a nice air conditioned shuttle with a local who spoke perfect English for $50 for two of us. He also arranged return transportation and picked us up from our hotel for the same price. He asked for $70 first but I told him we heard we could get it for $40 and he lowered his price. Nice guy. Named Humberto.
Julesmck01
I did not book transportation ahead of time. We got a taxi once we got to the airport. It took my my daughter and I directly to the hotel for $69 total. I would recommend that. Dave some $ !!
Zadok
why does it takes 45 mins to an hour to get to the hotel from the airprot if it is just 20 miles away? how much does it normally cost to get there?5 answers
you do not have shuttle available to pick up and drop off guests to and from the airport?
4 years, 54 months ago
elena
This resort is located 20 miles form the LIR airport. Due to traffic and speed limits we estimate it to be a 45 minute drive. For pricing please call us at 1-800-915-2322.
CaitlinCC
the transfer was 35 minutes in an air conditioned van which allowed us a short tour of the area. we were the only two on the ride with an English speaking driver. the ride was included in our package and we were on a country road - not a highway.
blisshaven
The roads and traffic are not like the USA , it really isn't a bad drive depending on traffic. I think it only took us about 30 minutes
Queenmarks1
It really does t take that long. One trip took 35 minutes and the othe 28. It depends on the local traffic, cattle and horses on the road. Cost is like 45-65 bucks us that’s for both ways
Rmeisner
The roads are narrow and curvey !! If your driver is fast it can take 30. The drive really isn’t bad. Lots to look at.
Aguilar4
Does this resort offer honeymoon specials?3 answers
I am looking for a honeymoon destination and curious if there are special offerings at this resort?
4 years, 54 months ago
Paige
For questions about specific honeymoon packages at this resort please contact them directly. Their email address is: reception.guanacaste@riu.com. Thank you!
LizCC
If you like adventurous places then you might like this resort. This is not a romantic place. It definitely not a beach place. Don't do it,
cynthia123
yes
misslugo
Don't bother this resort is horrible! The food and customer service is horrendous!!
Jissel
Are children charged to stay??3 answers
4 years, 54 months ago
kina
For pricing inquiries, we ask you to please call #1-800-915-2322 to speak with one of our Beach Experts. Our offices are open daily from 5am-3am EST and there is no additional charge for agent assistance via telephone.
MariaCC
lots
gary1944
Don't even bother. This place is horrible!! The food and customer service is horrible.
Jissel
Don't bother this resort is horrible! The food and customer service is horrendous!!
Jissel
No, I took my 5 year old granddaughter and we were only charged airfare. They didn't even charge her for the excursions.
Yesie
What kind of activities does this package include?4 answers
4 years, 52 months ago
Missy
The all inclusive package at this resort includes :
•Windsurfing
•Pedaloes
•Snorkeling equipment
•Kayaking
•Scuba lesson in the pool
•Table tennis
•Fitness center
•Beach volleyball
•Tennis
And for an additional charge:
•Billiards
•Horseback riding
BethCC
They have activities all day. The activities directors are always playing games that anyone can join in. Beach volleyball & ping pong at any time.
GertyDiana
There are Tour Representatives there that can assist you with booking tours or excursions. At the resort there are daily activities from yoga, massages, to bocci ball, or ping pong. There are several pools that you can lounge at. There is also the beach with beautiful views.
FilipinoMama
There is not a lot activities. You have something at night like Michael Jackson show, Grease but no much more.
They have canoing and paddle boarding for free.
Other activities you have to pay for it
MarioG
Is there free parking?3 answers
4 years, 52 months ago
Marina
For further information regarding additional resort amenities, we suggest contacting the resort directly as they would be best to assist. The email address from the resort's website to contact them directly is reception.guanacaste@riu.com.
MariaCC
Yes.
FamVacInMay16
Don't bother this resort is horrible! The food and customer service is horrendous!!
Jissel
Can I fly back on a later date?2 answers
I want to stay at this resort and then visit family. Can I purchase a 4 night stay and then fly home a week after my check out?
4 years, 52 months ago
Carer
When booking through CheapCaribbean.com we can arrange for you to stay at the resort for a number of days and then fly home on a different day.
BethCC
Yes you can. It also depends on how long immigration there permit you to stay in the country. I only got 2 weeks stamped in my passport upon arrival to departure.
delidrob
Don''t even bother. This resort is the worst!!! Horrible food and customer service.
Jissel
Dinner reservation at Riu Guantaneste Costa Rica5 answers
Is that possible for us to make dinner reservation in advance? Can we make the reservation at the time we check in the hotel assuming that we know exactly which restaurant we would like to dine on each different day? Is not it more efficient than we have to make reservation for dinner each morning ?
Mag
4 years, 51 months ago
Mayflower02
Most resorts do not allow dinner reservations to be made more than a few days in advance. We suggest making your reservations with the resort upon check-in or a day before travel if you are eager to have all of your dining arrangements completed in advance.
If you have any further questions or concerns, please call us at 1.800.915.2322.
SamCC
Dinner reservations at the resort are only required for two of the specialty restaurants. One of them is the steakhouse. I believe the other is the fish restaurant. You can make the reservations only one day in advance, and it's a bit tricky. You have to go to the Philadelpia Bar between 9 a.m. and 12 p.m. to make your reservation. We found that tough to do because of our excursions, but if you plan it out, it can be done.
shapet
yes
123Totty456
We arrived on a Thursday. We went early Friday (8am) to schedule reservations for our week long stay. Everything was booked until Sunday at that point. So yes, you can make reservations for your entire stay but it will be the morning after you arrive before you can book any and then it will be at least another day before any are available.
TnTrioTravelers
no reservations needed first come first serve
misslugo
Ride From Airport5 answers
What are the roads like on the drive to the hotel? It is 2 lanes or 1 lane? Do you have to go up hills and around sharp curves? Did you feel safe while traveling on the road to the resort?
4 years, 50 months ago
Bella
It is about 13 km's from the airport to the resort, it will take about 40 minutes to travel this distance though as many of the roads are not paved (they were working on that in many places though!). It cost us $80 to take a taxi there & the same back to the airport. Any of the cab/bus people at the airport are safe to take, & many will make a plan to come pick you up at the end of your vaca. Nothing crazy hill or sharp turn wise.
Peteguy777
Hi it is 1 lane road but the people are very polite so you don't see aggressive drivers. I felt very safe driving from airport.
Pila34
The roads are mostly 2 lane, with occasional 1 lane bridges. The roads are a curvy and hilly, but we felt safe the entire time. All the drivers we had made us feel very comfortable and safe.
CWKG
The roads are 2 lane. Yes there are uphill and downhill with curves. Both times I've been I have felt safe with the drivers
Mgreen1964
It's 2 lines but the road is very narrow. Cars frequently use the other lane to pass slow drivers on the left. I felt ok with someone else who is used to driving there behind the wheel, but I wouldn't have driven myself.
SunLover1021
How much cash to bring?5 answers
I know the resort is all inclusive, but we were wondering how much cash to bring. Excursions, shopping, night life outside the resort? Are there extra expenses at the resort not listed?
Thanks!
4 years, 50 months ago
Dallas
It all depends on how much you are looking to spend. Most seasoned travelers would suggest no less than $100.00 or equivalent for each traveler per day, but that can vary depending on what you want to do while on property. We suggest looking into what you want to do and what the rough additional costs will be, then creating a budget around that.
If you have any further questions or concerns, please call us at 1.800.915.2322.
SamCC
The service staff wouldn't take tips, so the only thing we used cash for was to tip our tour guides tips after excursions. We used a credit card to pay for the excursions themselves. There is a casino at the resort that you might want to bring some cash for. There are a few small stores at the resort, but you can use credit cards. There are also some little stands on the beach that sell tee shirts and other souvenirs. Cash would be good for these local vendors.
shapet
We brought a supply of small bills to use for tips(recommended for even better service). Only one excursion required cash payment, most everything else can be bought with credit cards. The on beach vendors, and some of the Coco beach shops preferred cash.
CWKG
The only night life is the disco at the resort which by the way is NOT all inclusive, you have to pay for drinks and can't bring drinks is from the resort. Local beer is $3 and not bad at all. Bacardi and coke is $5 but watered down, you're better off just paying $5 for the shot of bacardi. Captain and coke is $10. (sorry those are the only drinks I ordered)
Forget leaving the resort, you are literally in the middle of nowhere.
SunLover1021
Everything on the beach is cash only, including massages, water sports ($70 for 30 minute jet ski) or souvenirs. Inside the hotel I believe you can use credit cards but the prices are very high. The same goes for booking excursions. You can use a credit card if you book inside through the hotel. The peddlers on the beach get you better prices but they want cash. I did hear there was an ATM machine at the casino that charges a transaction fee, but I didn't use it so I don't know if it dispenses US dollars or Colones.
Sunshine18
Do they serve milk at this resort?5 answers
4 years, 49 months ago
Cleveland, Ohio
While the menu constantly changes most of the time there is milk available.
LizCC
Yes! But no black pepper!
Cardarellij
Yes. You can also pick up boxed milk at the sports bar.
JAMJAZ
yes
misslugo
They do have milk available at this resort
Rmeisner
Horseback Riding5 answers
What is the charge for horseback riding at Riu Guanacaste? Do you take US currency also.
4 years, 48 months ago
USA Wisconsin
We offer many excursions for this resort - call us at 1.800.915.2322 to book your excursion ahead of time! If you wish to do so at the resort, they will most likely bill your credit card as part of their incidentals charge. For further information, give us a call!
SamCC
THEY DO TAKE US CURRENCY PRICES DEPENDS ON WHO YOU SPEAK TO
WENDYVAS
There are provisions for horse back Riding through the hotel but it’s cheaper to arrange on the beach. Cost not sure but I feel like it is under $75 a person in US. They all deal in US currency.
Rmeisner
$50 per person. They do take cash
Aguilar4
It is $25 an hour for horse riding. They take US dollars or colones.
Deysi
Is the water from the resort safe to drink?5 answers
3 years, 47 months ago
Lancaster, PA
Yes, the resort does have a water filtration system. The resort does recommend drinking bottled water.
KristenCC
Yes. I had no problems with the water or ice served at the bar. There is bottled water in the mini fridge in the room.
CTteacher
NO. They provide Bottled water for consumption. You can bathe no problem. I would not recommend drinking from the tap.
FilipinoMama
Yes, the tap water was fine, they also leave you 3 large bottles in your room every other day. Included
Queenmarks1
I would not drink the tap water. However there is unlimited bottled water at the concierge
JAMJAZ
Is there room service?5 answers
1. Is there room service? As in do they clean your rooms everyday?
2. Is that water safe to drink?
3. Do I need a plug converter to charge my I-phone?
4. Which is better the riu Guanacaste or riu palace?
3 years, 46 months ago
Atlanta, GA
1. Rooms are turned over daily unless requested otherwise (ie: do not disturb).
2. The resort will provide bottled water to drink; we recommend not drinking from tap.
3. Costa Rica uses outlets with same voltage as is common in US (110V) therefore an adapter would not typically be needed.
4. The Riu Palace is the preferred level and will grant you access to both sides of the Riu, where as booking the Guanacaste one only has access to that side.
CCGreg
We suggest contacting the resort directly for the most up-to-date info regarding your questions. You may reach them via email at: reception.guanacaste@riu.com or by phone at: 011-506-26812300 (international calling charges will apply).
WILLCC
1. Yes
2. Yes
3. No
4. Guanacaste
FamVacInMay16
Yes your room is cleaned every day and beautifully too with the swan on the bed--but there is no restaurant room service
The tap water is not safe to drink but you have two HUGE water bottles delivered daily.
No converter needed
Riu Guanacaste far surpasses Riu palace. Riu palace has no 24 hr bar and also the lobby is enclosed so it's superrr hot & more expensive
Wentwb
Rooms are cleaned everyday.
I wouldnt drink tap water. Bottle water is best. They provide liter bottle water in your mini fridge.
No converter needed.
I loved Riu Guanacaste although the beedrooms look more modern than Riu Guanacast
Wanderlusting
are there coffee makers in the rooms ?5 answers
3 years, 45 months ago
missouri
No, this resort does not offer in room coffee makers.
CaitlinCC
No but there is a liquor dispenser in the room with 4 bottles of liquor as well as a refrigerator with mixers in it. This is stocked every 2 days.
CTteacher
No
SunLover1021
NO
FamVacInMay16
no
123Totty456
What is the weather like towards the end of April and beginning of May?5 answers
3 years, 44 months ago
nelle929
The average weather in April/May is mid to high 80's.
CaitlinCC
HOT! HOT! HOT! It is the end of the dry season. If you go towards May, you may have rain because that is about when the rainy season begins.
CTteacher
The water was warm but the beach was very rocky. The sand was dark and the water was not crystal blue.
webb1240
rain
misslugo
Dry and brown. May is really the start of the rainy season. We just returned from there on June 2and were there 8days. From May 25 to 31 it rained every day only one day all day. The other days it called for rain but it only rained in the evening. April would be a good time if rain dampens your fun.
Rmeisner
Excursions5 answers
What kind of excursions are available by this resort? What is a ball park range of prices for these?
3 years, 43 months ago
Nashville, TN
There are a variety of activities available, from ATV excursions to ziplining to catamaran sails. Prices will vary based on who you book through and what activity you want. There are vendors on the beach that tend to be less expensive than booking through the vendors inside the hotel lobby.
CCGreg
You can book trips including zip lines, visits to volcanoes, horseback riding, hiking, white water rafting, snorkeling, scuba diving, canopy tours, visits to a coffee plantation, boat ride through the national park and a day trip to Nicoragua. We booked through Alex On the Beach rather than through the vendors in the hotel lobby. Our most expensive one was the trip to Nic. It cost $120 instead of the $180 they were charging in the lobby for the same trip.
CTteacher
They have all types of excursions. They have different companies in their lobby that you can talk to. Depending on what you are doing prices varies from 35 to 100+ per person..
auragab
My daughter and I did the 4 hour ATV/zip line tour. We rode together on the ATV ad it $150 for us both. Zip Line was awesome!! ATV ride was awesome as well. I love seeing the countryside. I would highly recommend this!!
Zadok
The resort has a ton of different groups selling excursions. Prices range from what I saw from $50 to $150 depending. You are better off going to beach and negotiating with venders. We did three separate excursions in 3days and saved easily $100per person on all three. We four wheeled, fished and jet skied and all was done through one guy by the name of Gustavo. Great guy-honest and not trying to rip you off.
Rmeisner
Can you use facilities at Riu Palace as well?5 answers
3 years, 43 months ago
island friend
When staying at Riu Guanacaste you are not able to utilize the facilities at Riu Palace. However if you stay at the Palace you can utilize facilities at Riu Guanacaste. The Palace is an upgraded resort and comes with more amenities.
CaitlinCC
NO, the entertainment staff has a daily trip there at 11 AM but you are unable to use any of their facilities.
AlishaO
No. But I am sure you can arrange a package to do so.
FamVacInMay16
No.
TAgator
yes
misslugo
Zip Line Tours nearby?5 answers
How far away (time wise) is a zipline tour/excursion from this hotel?
3 years, 43 months ago
Mass
For more information and pricing on excursions please call our beach experts at 1-800-915-2322.
CaitlinCC
Depends on the tour you select. I did the Mega Combo tour in Beunavista. That was 1 1/2 hours away. The tour itself was excellent though. HIGHLY Reccomend it!
Dan1ye11
Not sure which zip line tour you are asking about, but we did the Mega Combo which included zip line, the entire trip there was about 1.5 hours. You take a bus to "headqaurters", switch buses and head to the location.
SunLover1021
They have one right next to it. However, I would strongly recommend going to one a little further away. We went to one through Swiss Travel in their "Mega Combo Tour". I would HIGHLY recommend it. It's a full day excursion (7am - 6pm). You get to zip line through the canopy at the base of a volcano. It's about 2 hours away.
thepretentiouswetz
5 minute ride via air conditioned bus that zip line tour includes pickup and drop off
Queenmarks1
When booking, can can I ensure I get a king bed rather than two doubles?5 answers
3 years, 39 months ago
Josh
You may request a King Sized Bed but requests cannot be guaranteed and are subject to availability.
Shane99
You can ask but we were not able to get that.
You probably have a greater chance if you are checking in during the weekday.
AlishaO
you could ask for any size bed
misslugo
A king is an option but unless you see it as a specific option you will likely have to secure a king upon checkin.
Rmeisner
I was given a king size bed and didn’t have to ask...
They just prepared one for the room automatically..
Levant
Is there a hair dryer and a iron in the room?5 answers
3 years, 38 months ago
Dana Rae
Yes there are both a hair dryer and an iron provided in the room.
LizCC
YES THERE IS BOTH HAIR DRYER AND IRON ALSO IRONING BOARD
WENDYVAS
Yes, and an ironing board as well
SunLover1021
YES
FamVacInMay16
Yes but it's dated, I would suggest to bring your own
JulesAragon
When is busy season in Costa Rica? And what is the weather like in September?5 answers
Are some of the restaurants and bars closed during September?
3 years, 37 months ago
MO
Busy season tends to be from Mid December thru April. In the fall (September and October) many resorts will do repairs, updates or close restaurants and bars depending on occupancy.
In September the average high is 79°F the average low is 61°F and the average rainfall is 12 in.
LizCC
Busy season is December through the end of March because the weather is not rainy then. I have only been to Costa Rica in January and March. I do not know the weather in September, although we were told that Guanacaste has been in a draught for months.
Bethy47
I was there in mid August and all the restaurants were open.
JAMJAZ
The weather is still nice in September , people could still wear summer clothing ... In the night time it could feel like spring time... It always best to bring a light sweater just in case
Fertiz
Sept is rainy season in CR. Tourist season starts in Nov and ends in April.
DCFamilyTraveller
Do they have a elevator10 answers
Or easy access for the handicap
2 years, 34 months ago
Usa
No
othernicknametaken
Yes to both they accommodate everyone
apephanie
Yes, this resort has an elevator. If you have questions regarding handicap accessibility, please call one of our Beach Experts at 1.800.915.2322 to assist you in your search.
SamCC
yes
123Totty456
Yes, multiple elevators and access
Queenmarks1
Yes, they have several elevators. As well there is a very nice ramp into the pool that would be ideal for disables individuals.
Prance
Yes they do have elevator in different point of the resort.. The pool also have a ramp to go in... It's prepared for Handicap also
Fertiz
Yes there are multiple elevators around the building. The pool is handicap accessible and the sidewalk leads to the beach with ramps
BalWorldTravels
yes their is elevator service
misslugo
Yes there are as many elevators as stairs
Rmeisner
Transportation from airport5 answers
Has anyone used a taxi company that they would recommend for roundtrip transportation? $140 per person seems a tad excessive. Thanks!!
2 years, 33 months ago
Amanda
We used amstar through cheapcarribean, which was a lot cheaper than that. For regular taxi I think it's around 140 pesos, they also use the dollar sign.
Jobies
Yikes! Transportation to/from airport (Liberia) should run about $50 for private van. (total cost, not per person)
edogg
$140 IS excessive. When you exit the airport there are tons of taxi companies just waiting. I forget which we used but it was just a random one that happened to be working. We paid $60 total plus a $10 tip(optional) and there were 4 of us.
SunLover1021
We were there just last week. We used Memo Advetures for airport transfers and excursions. 8 of us, total $75 each way from Liberia airport to Riu. TOTAL, not per person. He is awesome, check out his site, memo adventures. He is a great guy to book excursions through as well.
Prance
One of the airport taxi companies that haunt the airport generally charge between $40-60 per person to the resort.
SunSponge68
How far is the airport from the resort & how much is the cab ride?5 answers
2 years, 29 months ago
Dee
Location
20 mi from Liberia Airport (LIR).
bthornton
40 minutes drive in a private shuttle from the airport. ~$50 per person.
FamVacInMay16
The resort is about 40 minutes from the airport. Our transport was $110 ($55 each way) for two people. Oftentimes you can split the fare with other groups-we split our transport on the way back to the airport with another couple that was staying at the Palace. You should work it out with the transport company! We used LAR Transportes.
TravelBug11
Approximately 40 minutes. We booked a private car and it was 140.00USD which was for both ways.
Boullon
40 minute ride when booking your trip also book for share a ride I used Amstar
misslugo
What airline is used traveling from Seattle Washington?2 answers
What airline is used traveling from Seattle Washington?
2 years, 29 months ago
Seattle Washington
Call one of our U.S. based Beach Experts.
(800) 915-2322
7 Days a Week - 5am to 3am EST
bthornton
another customer at the resort was also on Delta to Atlanta then connecting to Seattle.
gary1944
I DONT KNOW
misslugo
Ocean view room locations5 answers
Are the rooms facing the courtyard and ocean (base of the U shape building) also considered in ocean view category? They seem to be far from the beach. Are these rooms considered as superior or ocean view category?
2 years, 29 months ago
Massachusetts
Ocean view means the ocean is visible from the balcony. If you have any further questions, you may contact the resort directly or call and speak to one of our Beachologists at 1-800-915-2322.
TimCC
They are. They are far and considered superior.
I would rather stay on the mountain facing side which is a better option.
FamVacInMay16
I did not have an ocean view room
misslugo
There are a variety of rooms but none are really close to the beach. The rooms that are on the inside of the U should all have some sort of beach view but not sprawling views until you are up on the 3rd-5th floors. I just returned from this location and wrote a review which you may want to read before booking. The Riu has a sister resort right next door and is walking distance. It is called the Riu Palace and it is night and day different.
Rmeisner
You can see the ocean from the room but it’s not up front on the beach.. I posted a picture of my ocean view room so you can see.
Levant
The ocean view rooms do face the court yard and the ocean. It is a beautiful view of the ocean. It is close enough to see all the ocean and the land around it. We loved the ocean view!
KAthens
Does this hotel provide free shuttle to hotel from airport? If not how much does cab cost from airport?7 answers
If the hotel does not provide transportation from airport to hotel, I'm concerned about being taken advantage of financially by drivers.
2 years, 29 months ago
Jessie
We offer airport transportation through a contracted transfer company at an additional cost. If you have any further questions or need help booking, please call and speak to one of our Beachologists at 1-800-915-2322.
TimCC
Shuttle is not free. Cheapcaribbean offered a $100/person transportation option, we declined it and grabbed a cab at the airport for $60 total for the 4 of us. If someone charges you more than $60, move on, there are tons of taxi drivers at the airport.
SunLover1021
Use Swiss Travel
~$50 per person
FamVacInMay16
no
123Totty456
It's not included or free, you can prepay for shuttle pickup at the airport, we didn't we got a cab upon arrival and it was 10 dollars per person. We also tipped . From the resort back to the airport we booked it at the resort and it was 50.00. Shuttle was air conditioned and private. We didn't gave to share with anyone.
Queenmarks1
We booked the to/from shuttle thru "LAR Transportation", they had a desk at the hotel. Prepaid & straightforward. Honest.
Taxis/shuttles are not inexpensive anywhere FYI.
MikeMN
No it doesnt, we got a taxi for 40 dollars
Cris172222
Through Cheap Caribbean it’s like $65per person and that’s both ways. Other option is to do a private shuttle with only you on it and that’s like another $30more per person
Rmeisner
Don't bother this resort is horrible! The food and customer service is horrendous!!
Jissel
Is there a place to keep your stuff after checkout time?5 answers
My airline changed our departure time, and now we don't leave till 10pm. Checkout time is at noon, so is there a place to keep our stuff safe after we have to checkout?
2 years, 27 months ago
Michigan
Hotels will hold your bags, so you can enjoy the facilities until it is time to leave in most cases, however if you have to stay past normal check in time, they may charge a late check out fee or for an additional night. Please call 1-800-915-2322 for further instruction.
CCGreg
Yes the hotels have rooms to hold bags after checkout.
Natty6281
yes
misslugo
Yes Front desk can accommodate.
Rmeisner
Yes the keep it by the check in desk in a room.
Aguilar4
is tourist visa needed for USA permanent residents to visit to Costa Rica besides a valid passport5 answers
is visa needed for permanent residents of USA to visit Costa Rica , besides a valid passport ? Mitsu
2 years, 26 months ago
dallas
We recommend visiting travel.state.gov and reaching out to the passport offices for clarification on what is needed for travel.
JeannieCC
We just needed a passport-no visa necessary!
TravelBug11
No Visas required but bring your permanent residence card for entry upon arrival.
delidrob
Passport only
Rmeisner
No
Aguilar4
is visa needed for USA permanent resident to visit Costa Rica ?5 answers
I've valid passport and I'm permanent resident of USA . Do I need visa to visit Costa Rica ?
2 years, 26 months ago
Dallas
We recommend checking travel.state.gov or calling your local passport office for more details on legal documentation needed for travel.
JeannieCC
You only need your passport
Queenmarks1
no
misslugo
No Vista needed just US Passport
Rmeisner
No
Aguilar4
Transfer's6 answers
We have all inclusive, which includes transfers, do we need to do anything else when at airport? Do we need to go anywhere special? Info p!z. We r staying at riu guanscaste, .
1 year, 22 months ago
Security
Transfers are not included in the all-inclusive package, this is something for which you would have had to pay additional. For information as to what you would need at the airport, please see travel.state.gov for travel questions. To have all of your questions answered in detail as the answers can vary depending on a variety of factors, please call in to 800-915-2322 to speak with our next available beach expert.
JeannieCC
You will complete a small form on the plane that you will give to them after you put your bag through. The airport is small and efficient. They will help you get through.
Darls
There will be guy's holding signs with the different airport transfer shuttles names. Make sure you go with the right one. There are also drivers there not with shuttles who will offer to drive you (like our taxi service).
ALeesa
No, this was the easiest, nicest customs airport we have been at so far....
Lowho61
after customs you will be greeted by travel companies trying to get you to go with them. With Cheap Caribbean your transfers are included so simply say to any airport working Cheap Caribbean and they will direct you to the end of the airport where you will be greeted by your driver. Very easy and they are most helpful.
Rmeisner
Transfers are easy. Once out of customs proceed to the front exits of airport. Any airport worker will direct you to the Cheap Caribbean transfer group. Nothing special other than you documentation.
Rmeisner
Is this hotel set up or have a nearby attraction for deep sea fishing??5 answers
1 year, 21 months ago
Missouri
This resort does not have a fishing set up, however you can reach out to Swiss Travel directly, this is the tour company we work with. They may have a fishing excursion you could purchase through them as this is not something we offer.
JeannieCC
Yes on site
Winterhawk
Yes
Lowho61
Yes, several of the tour operators have deep sea fishing for an extra charge
Ajax
Yes, you can leave right from the beach and set up right in the hotel lobby.
CaribbeanTraveller422
Is golf included?7 answers
Is there an extra charge for golf?
1 year, 19 months ago
ruff1425
Yes, they may charge for rentals, caddies or carts. As the rates are offered at the resort and may change at any time, please check with the resort directly for the most up to date information. If you have any further questions, you may contact the resort directly or call and speak to one of our Beachologists at 1-800-915-2322.
TimCC
Yes
Winterhawk
Golf is not included
4fromKS
No golf anywhere nearby and it isn't included.
Ajax
Idont golf
misslugo
I suspect there is additional charges for golf. We didn't golf here but there was not a course near this resort.
Rmeisner
Golf is considered an add-on
Rmeisner
Don't bother this resort is horrible! The food and customer service is horrendous!!
Jissel
What excursions would you recommend to book?5 answers
1 year, 19 months ago
minnesota
If you need any help booking, please call and speak to one of our Beachologists at 1-800-915-2322.
TimCC
The day trip to Nicaragua!
Michiganian
Mega combo and I heard the Nicaragua trip was amazing but we did not go
LivyLoo
MEga combo!!!! If you’re feeling adventurous this is the excursion for you!! Zip lining with incredible views, a huge water slide through the woods, a nice homemade traditional meal, horseback riding and ending with a volcanic mud spa/hot springs!!!!! Loved I.t!
Vacationgoer44
Tour to Nicuagua to include the active volcano was very long (5 am to 8 pm) but was excellent and I would highly recommend it.
DonDixon
What type of liquor is included with the all inclusive5 answers
1 year, 17 months ago
Jen
Generally it's primarily going to be domestic brands, while any top shelf or premium/imported liquors would come at an additional cost. As this changes all the time, please contact the resort directly for the most up to date list.
JeannieCC
You get Their cheap brand but if you ask for american brand they have it under the bar in a cabinet. You can get captain morgans, smirnoff vodka, jack daniels, jose quervo!
Michiganian
There is no top shelf liquor. You have to ask for branded alcohol otherwise you will get off brands. For example: my fiance and I had to ask everytime to make our margaritas with Jose Cuervo. There is only the Costa Rica beer available
DanielleSkye
All
Glow
Anything you like! Did not find and exceptions. Drinks always available either by pool or lounges or restaurants!
doughboy123
how close is the hotel to a surf spot5 answers
How close is the nearest surf area? And is there transportation from the hotel?
1 year, 16 months ago
tanya
Please check with the resort directly for surfing spots. If you have any further questions, you may contact the resort directly or call and speak to one of our Beachologists at 1-800-915-2322.
TimCC
Do not know but you can get transportation anywhere from the hotel!
syscotoni
An hour by boat. Transportation is available you can take speed boat to Tamarindo or shuttle
doughboy123
Good surf is at another Beach that you can take a boat taxi to and it is 45 minutes away. The speech was not good for surfing
Wannabetraveler
Not close to surfing area. Tamarindo is the surfing area. It is about 2 hours away. Yes a lot of people there you can book trips with at the resort
Lavish
Animals on the resort5 answers
I'm an animal lover and was wondering if there are any animals on the property or do you have to go off the property to see some? Ex. Monkeys, Sloths, etc
1 year, 16 months ago
Michigan
Yes , the jungle around the resort is raw nature and there are monkeys , birds ,deer to see . get up early in the morning and take a walk. Or take a horse ride , the guides where terrific showing us the animals and plants.
Capoletta
U will see iguanas for sure. Monkeys are a possibility
Honeymoonersfromiowa
Please check with the resort directly about animals near the property. If you have any further questions, you may contact the resort directly or call and speak to one of our Beachologists at 1-800-915-2322.
TimCC
yes they have some animals on the resort. Sloths, Racoons, Iguanas, birds, ants, spiders
cynthia123
There were several monkeys near the pool area at times. One frequented the diner there. If you walked along the beach past Riu Palace, you saw many more monkeys up close and personal in the morning. Take some fruit with you. I fed one a baby banana and it was quite an experience! She was a spider monkey. There are white-faced monkeys around there too. In order to see some of the other exotic animals like sloths, you have to go further into the jungle, away from the "city" area we were in.
Karibbean
September Rain5 answers
I hear that September is the rainy month but is is just a quck rain and then the sun comes out or like an all day rain?
1 year, 16 months ago
Edwardsburg
August through November is "rainy season" although it is atypical for it constantly rain. Mostly it is short afternoon showers. This isn't to say that it can't rain all day but is unusual to happen like that every day.
CCGreg
A week before we left I looked up the weather and it showed 90% chance of thunder and lightening all 8 days who would be there. Needless to say I was miserable before we even took off. That being said it did rain everyday we were there but only for like 30mins to an hour. We asked one of the tour guides about the weather and he said that wet season just started and (most places) will see rain once a day but for a very short time.
It also depends on where you are staying. He stated that some parts of the country gets more rain than others during the year.
Hope that helps.
PStab
My husband and I were there twice in September. Late afternoon showers. Usually not long and refreshing after day in sun. Rain never hindered our plans to enjoy sun or beach!
doughboy123
Sept. is light rain, it comes and goes. Oct. to early Nov. are the times for heaviest rain.
4fromKS
true
misslugo
it does rain and then it diappears
misslugo
Weather in May5 answers
How hot does it get? Heat Index?
1 year, 15 months ago
Myrtle Beach
Since it's a tropical climate it stays warm most of the year. You may also look online to see the weather reports. If you have any further questions, you may contact the resort directly or call and speak to one of our Beachologists at 1-800-915-2322.
TimCC
75-78
working
It does get hot, but we are from Louisiana and are use to it. 80 degrees
jmp1963
93 to 96. No rain for 7 days may 1 through 8. Beautiful
Lowho61
Very hot at times and muggy but you get used to it quickly. Inland it is about 20ºF cooler than on the coast.
Ajax
Car Rental5 answers
I noticed that car rental is very cheap. What side of the road do you drive? Does the hotel charge for parking?
1 year, 15 months ago
Myrtle Beach
Driving is on right hand side and the hotel has free self parking.
CCGreg
Right side of the road. Not sure, I didn't rent,
BellaK
Same as USA
gary1944
They drive on the right side. The steering wheel in on the left side. Everything thing is the same as the USA
cynthia123
Same as America and yes they do
Caitlin1011
Pool Lounge Chairs5 answers
Are the pool lounge chairs padded? The pictures indicate that, but when we were there in 2016, half those blue padded chairs had been replaced from the year before when we were also there, with non-padded chairs. Photos need to be updated.
12 months ago
Ron
The photos are provided by the resort. Please check with the resort directly in regards to pool lounge chairs. If you have any further questions, you may contact the resort directly or call and speak to one of our Beachologists at 1-800-915-2322.
TimCC
Some are in the family section.
Glow
Yes they are padded
doughboy123
they have padding
klb293
Some are some are not
LivyLoo
Is Your Question for CheapCaribbean.com?
Contact our Customer Support team.
Room Information
The 701 guest rooms are all equipped with central air conditioning, Satellite televisions, radio alarm clock, hair dryer, direct dial telephone, mini bar and liquor dispenser, laptop size in-room safe, iron and ironing board, and balcony or terrace.
The all-inclusiveness: the food, the drinks, the everything.
No reservations needed at any of the restaurants.
Three sparkling pools, surrounded by lush greens keep you refreshed and cool. Pool side bars quench your thirst.
The liquor dispenser in the room lets you craft your own cocktail (soda water and mixers are stocked in the fridge.)
The beach isn't crowded and the tropical background adds to its peacefulness. Find your perch.
The stunner of a view with green lush landscapes and rolling mountains off in the distance - breathtaking.
Riu knows how to put on a show and the live entertainment day and night won't disappoint.
Some great rocks nearby for snorkeling - pack your own gear if you want to make sure you get a mask.
What We'd Change
The walk from the lobby to the pool doesn't offer much shade. Luckily, the pool's swim-up bar offers quick relief with ice-cold beer.
Why You Should Go
Riu is not far from the airport in Liberia - a quick 20 minutes to your tropical oasis.
A great spot for adventure-seeking tourists with excursions like Rincon Nature Park and the Safari Park nearby.
The beachy tan sands are sometimes rocky under the water - just grab shoes to wear & you'll be set.
Laid-back Costa Rican resort with lots to experience in the area - unique foliage and wild life add to the charm.
Much-needed spa time lets you get uber relaxed - massages, steam baths, facials in tropical paradise.
Activities galore - tennis, ping pong, beach volleyball, windsurfing, kayaks, paddle boards. Game on.
Available Amenities
Tour Assistance
Car Rental Available
Banquet Facilities
Beach
Casino ($)
Babysitting/Child Care ($)
Children's Activities
Children's Pool
Conference Facilities ($)
Cribs Available on Request
Currency Exchange
Daily Maid Service
Fitness/Exercise Room
Gift Shop
Golf Course ($)
Jacuzzi
Kayaks
Kids Club
Laundry Services ($)
Lounge Chairs/Umbrellas
Nightly Entertainment
Swim-Up Bar(s)
Tennis Court(s)
Windsurfing
24 Hour Front Desk
24 Hour All-Inclusive
Poolside Bar
Safe Deposit Box
Medical Services ($)
Nightclub/Disco
Billiards
Scuba Lessons
Horseback Riding ($)
4 Restaurants
5 Bars/Lounges
Porter/Bellhop
Nightclub
Multilingual Staff
Elevators
Honeymoon Packages ($)
Beach Volleyball
Sports Bar
Swimming Pool
Connecting Rooms Available
Nearby Excursions & Attractions
Beach
Eco-Adventure Tour(s)
Fishing
Golf Course(s)
Nature Park(s)
Scuba Diving
Map of Local Area
Costa Rica is an exhilarating land of luxuriant rainforests and mighty volcanoes, of natural hot springs and
shimmering oceans, of colonial charm and captivating nightlife. The ultimate delight of Costa Rica is its
people.
Riu Guanacaste
Sardinal, Canton de Carrillo, Playa Matapalo
011-506-2681-2300
Hotel Description
Riu Guanacaste: All-Inclusive Palatial Retreat in Tropical Costa Rica
This little gem of a destination lives up to its rep - you know - adventurous, wildly green, unique animals to see (the sloth is big here and so adorable), volcanoes to hike and ocean waters ideal for all kinds of sea faring folks. Have you tried surfing? Why not give it a go here. And Riu Guanacaste makes traveling to this oasis a breeze - delicious cuisines, cocktails for days, all the activities you'll want and gorgeous palms to settle in for a day of everything you want. Poolside, beachside, spa side - you choose. Ready to see Costa Rica? We thought so.
It's Time to Get Your Riu On.
DINING
Here you can get a great combo of taste bud-slaying cuisine. Chow down at the plentiful (and varied) buffet where you can enjoy tasty breakfasts/lunch/dinner along with "live" cooking stations. You'll find those favs from home (think pizza, hamburgers and pastas), plus a la carte specialties like made-to-order steaks and Italian cuisines that will make your mouth water.
La Toscana Type: Italian Hours: Daily, 3 seatings at 6:30pm, 7:30pm and 8:30pm Description: Main course with table service, buffet for starters and
dessert. Dress code: Long trousers and shirts with sleeves for gentlemen.
Furama Type: Asian Hours: Daily, 3 seatings at 6:30pm, 7:30pm and 8:30pm Description: Buffet.
Dress code: Long trousers and shirts with sleeves for gentlemen.
Ocotal Type: Steakhouse Hours: Daily, 3 seatings at 6:30pm, 7:30pm and 8:30pm Description: Poolside restaurant, a la carte menu. Dress code: Long trousers and shirts with sleeves for gentlemen.
Liberia Type: International Hours: Breakfast - daily, 7am-10am; Lunch - daily, 12:30pm-3:30pm;
Dinner - daily, 6:30pm-9:30pm Description: International buffets and cooking stations. Dress code: Shirts with sleeves for gentlemen.
Tucan Type: Gourmet Hours: Daily, 3 seatings at 6:30pm, 7:30pm and 8:30pm Description: Serving gourmet cuisines. Dress code: Long trousers and shirts with sleeves for gentlemen.
All restaurant hours subject to change.
BARS/NIGHTLIFE
Bars run plenty - you'll find one at every turn. And, the friendly bartenders are more than ready to craft you whatever your heart desires. Even better - it's unlimited 24-hours a day. Drink up.
Filadelfia
Lobby bar with terrace. Daily, 10am-11pm.
Pura Vida
Lounge bar with terrace. Daily, 7pm-midnight.
Santa Cruz
Poolside, swim-up bar. Daily, 10am-6:30pm.
La Plaza
Intimate outdoor bar. Daily, 6pm-midnight.
Sports Bar
Open 24 hours.
Casino Las Olas
Daily, 6pm-2am.
Pacha Nightclub
Daily, 11pm-3am.
BEACHES AND POOLS
Three refreshingly bright blue pools dot the lush landscapes at this palatial retreat, and those tan colored sands along Costa Rica's Mata Palo Beach offer plenty of sunny seaside relaxation. Grab a lounger, a cocktail and dive in.
SPORTS/ACTIVITIES
Water
Windsurfing
Pedaloes
Snorkeling equipment
Kayaking
Scuba lesson in the pool
Sports
Table tennis
Fitness center
Beach volleyball
Tennis
For an additional charge:
Billiards
Horseback riding
Golf
Enjoy a round of golf at Papagayo Golf & Country Club or Hacienda Pinilla
Country Club.
INTERNET
Internet is available throughout the resort, with the following condiditons:
Limited to two devices per room.
Available the basic services that anyone uses in their day to day, and blocked those that are of more specific use and that can be acquired with a ticket of payment.
SPA SERVICES
Renova Spa is a full-service spa.
Massages
Body treatments
Facials
Salon services
WEDDING SERVICES
Riu Guanacaste offers several wedding packages. Contact the front desk for more information.
CHILD CARE
Kids Club is available for children ages 4-12. Daily, 8:30am-3:30pm.
Daytime entertainment program
Children's swimming pool
Children's playground
ADDITIONAL INFORMATION
Location
20 mi from Liberia Airport (LIR).
Check In/Check Out
Check-in: 3 pm. Check-out: Noon.
A valid credit card may be required upon check-in for possible incidentals not
included in your hotel reservation.
Departure Fees
Please be advised that there is a $29 USD per person departure fee due and
payable upon leaving Costa Rica. Fees are subject to change without notice at
the discretion of the Costa Rican government. It is possible that this fee is
included in the cost of your airline ticket. Please consult the airline on
which you are traveling to verify.
Holy Week
In observance of Holy Week, some resorts in the Dominican Republic, Mexico, and
Costa Rica may put limits on the use of motorized water sports, and loud
music.
MIN CHECK-IN AGE/SPRING BREAK POLICY: Student/Spring Break groups or individuals, regardless of age are not allowed
at this hotel at any time. The hotel reserves the right to use reasonable means to identify suspected student/spring break groups. At least one person of 21 years or older is required in every room during March and April. The Hotel may request guests to show passport or official ID to proof age and reserves the right to refuse admission to anyone. In-room parties, unruly behavior and spring break groups are not allowed at any Riu Resort. Guests can and will be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff.
All hours, fees, amenities, information and services are subject to change without notice.
