Riu Dunamar - All Inclusive

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4843 reviews

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  Bed Really Made Things Rpygh

  Resort was great and had good value. The grounds are clean and the workers pleasant. The beds were the most uncomfortable beds I have ever slept on for a resort in this class. Really puts a hamper on the week. When you don’t sleep well on vacation, it really leaves a sour taste in your mouth.

  Jan 02, 2026
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  Wonderful Stay with Excellent Hospitality – Few Suggestions for Improvement

  We had a truly memorable experience staying at RIU Palace Hotel, Mexico. From the moment we arrived, the hospitality was outstanding. As a lovely surprise, we received a complimentary upgrade from RIU Dunamar to RIU Palace, which made our vacation even more special. The check-in process was smooth and welcoming. All staff members were extremely polite, helpful, and professional. We were greeted with refreshing welcome drinks, which immediately made us feel relaxed and valued as guests. We had booked an all-inclusive package, and the airport pickup service was very well managed. The staff assisted us with loading and unloading all our luggage, making the arrival experience stress-free. The rooms were spacious, very clean, and well maintained. All necessary amenities were provided, including shampoo, bath gel, towels, and daily housekeeping. The minibar was stocked with cold drinks, and there was also a wide variety of hard drinks available (though we did not consume alcohol, so cannot comment on quality). One small suggestion regarding the room design: The bathtub is placed inside the room, and when used, water tends to spill out, making the room area wet and muddy. It would be better if the bathtub was inside the bathroom area or if there were a proper drainage solution to allow water to flow out easily. This would greatly improve comfort and safety. The pool facilities were excellent—clean pools, good towel service, and drinks available at all times. Multiple pool options and bar services made it easy to relax and fully enjoy the vacation. The café area was amazing, offering a wide range of beverages, cookies, brownies, cakes, pastries, and many delicious options for both adults and children. The drink menu included a large variety of soft drinks and alcoholic beverages. For lunch and dinner, the hotel offers an extensive selection of food, especially non-vegetarian dishes. As we are pure vegetarians, we felt that vegetarian options—particularly Indian vegetarian food—were limited. We strongly recommend adding a few Indian veg dishes for Indian guests. However, there were still plenty of choices such as fruits, fresh juices, yogurt, pancakes, pizza, noodles, eggs, pasta, pastries, and more, so we managed our meals comfortably. The entertainment and activities were outstanding. There were daily pool activities, evening stage shows, and dedicated kids’ programs. The hotel clearly takes great care of families, ensuring children always have engaging a

  Jan 02, 2026
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  A Christmas Miracle at Riu Dunamar!

  Our family (with our 3-year-old son and 7-year-old daughter) just returned from a truly magical Christmas stay at Riu Dunamar. The absolute highlight was the resort’s incredible 'Santa letter' service. The team delivered the specific gifts our children wrote in their letters, creating a memory we will treasure forever. A special shoutout to Arbey the Bellman, who went above and beyond to ensure the message was received and every gift was accounted for. Our kids absolutely loved RiuLand. Kudos to the amazing ladies there! We never missed the thrilling 8 pm daily party, and Pompeya quickly became our favorite restaurant. The Christmas Eve dinner was also spectacular. Thank you, Riu Dunamar, for a flawless and heartfelt holiday. We can’t wait to return!"

  Jan 01, 2026
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  Our Family Had a Great Time

  Our family traveled to the Riu Dunamar December 22 through December 29, 2025. We have three children, 15 yo son, 11 yo daughter, and 9 yo son. The resort offered a nice variety of things to for these ages. The waterpark was very fun. The beach was nice and the pools, while busy, were fun. Don’t expect to get a chair by the pools if you go down after 9:00 am. While the resort indicates you shouldn’t reserve chairs, people do and you need to go early to secure a spot. That was the case while we were there. The food was much better than I expected for a family resort. We tried all the restaurants and liked the Asian the best, while all we thought were good. Overall a clean resort. Rooms were nice although where we were (rooms 4067 and 4066) the hallway was very loud, so when people were walking through at night returning to their rooms it may keep you awake. Not terrible, but definitely noticeable. Staff was great. Overall a great place to take your family from our experience.

  Dec 31, 2025
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  Outstanding staff with a Few Drawbacks

  The staff work incredibly hard, especially in the restaurants. They are super attentive, remember your order, and your glass is never empty. The service really stands out and makes the stay enjoyable. One downside is the location — anything outside the hotel takes a minimum of 30 minutes to reach, including convenience stores and local markets. Another negative is that the entertainment isn’t very inclusive for British or English-speaking guests. It can be difficult to participate as there is very little English translation, and activities seem to cater more towards locals, making the language barrier quite challenging at times.

  Dec 30, 2025