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Riu Caribe

Mexico - Cancun

Our Rating
1-833-293-8785
3 Nights with Air from $479 All-Inclusive
Info Customer Reviews Questions & Answers

In and around this striking, Mayan-esque pyramid surrounded by luscious palms is where you'll find a bevy of beach aahh- ... More

Customer Rating 231 Reviews
Value
 
4.2
Service
 
4.4
Beaches & Pools
 
4.4
Dining Options
 
3.5
Room Comfort
 
3.8
4.1 out of 5
"Don't let the negative reviews stop you from booking this resort. We had a wonderful time. The hotel was nice and clean with excellent service." – Beachlover37
235 out of 283 (83%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
4.2
Service
 
4.4
Beaches & Pools
 
4.4
Dining Options
 
3.5
Room Comfort
 
3.8
4.1 out of 5
"Don't let the negative reviews stop you from booking this resort. We had a wonderful time. The hotel was nice and clean with excellent service." – Beachlover37
235 out of 283 (83%) customers would recommend this product to a friend.
Cooler holding the ginebra Cancun's Beach Our first morning in Cancun Enjoying the view from our room! Pool Foam Fun! view from my room...its beautiful First room we checked in to. The view from our room! my new background picture Pool party view from our room looking down the beach Pool area View from Dock Evening View Beach view Beach and pool view View from our room beach day view from room Black mold ceiling Room Cool drinks! Beach view View from the balcony of my room Steak restaurant Mini Bar at Chichen Itza.....( fun but u cant run up the stairs so i was mad) Mega volleyball! Relaxing View from our room
All Customer Reviews
1-4 of 231 reviews. Sort by
August 26, 2018

First night our bed was so hard as if we were sleeping on a box spring. I ask to be moved and they said they were all booked and couldn’t move me until the next day I even offer to pay extra if needed but that still wasn’t an option. They said all beds were the same, and that they will ask housekeeping to prices extra padding for the night. 5 hrs later they called and said they were out of extra padding. They asked to be there st 11 to return keys and they would proved another room when returning keys we didn’t have a room until 4 pm very frustrating. Showers have water stains all over makes them look really dirty at least mine were. We came with another couple and they got an upgrade room was a lot better they had a better view and balcony was a lot bigger I’m guessing ours was the simple junior room. It sucks that booking with cheap caribeña you just can’t have an option of a bigger room I’m guessing. I love staying at our resort but this one their food was horrible we had to get out and explore instead. Entertainment was at another hotel Caribe Cancun so we had to take a bus to get there very inconvenient also they close on Sunday.


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Overall Rating: 3
Value
 
2.0
Service
 
3.0
Beaches & Pools
 
3.0
Dining Options
 
2.0
Room Comfort
 
2.0
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From: Texas
Age: 25-34
Travel: 3-6 trips/year

August 24, 2018
Riu Caribe

Just the right size hotel. wonderful food selections. Best beach area in Cancun. Staff is always very friendly and helpful.


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
4.0
Room Comfort
 
4.0
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From: St Louis
Age: 55-64
Travel: 1-2 trips/year

August 23, 2018
Not too bad.

Overall it was a good vacation. My family and I spent about a week at Riu. The beach was beautiful and we never had trouble finding a beach chair. The hotel made it extremely easy to buy tours/excursions. Vendors would approach you while on the beach or you’re welcome to visit their office that it located on the beach. The food was tasty but got “boring” fairly quickly. After eating at the same buffet for 3 days in a row we felt like we wanted something different. The drinks were also great. The only issue we had was that if you didn’t tip the server $20 dollars after each “run” they would not come back. The entertainment was also not THE best. They had the same 5 individuals perform each night. We spend most of our day time away from the hotel on tours. We visited Isla Mujeres on day and the next we went to Xcaret (highly recommend). The next day we visited Tulum, swam in a Cenote and then climbed the pyramid in Coba. On our last day we hopped on the city bus and went to the Mercado 28. Be aware that the location where the bus drops you off is NOT the mercado. It is best to ask a local to point you to the correct location. Items are way cheaper at the Mercado than anywhere else.


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Overall Rating: 4
Value
 
4.0
Service
 
3.0
Beaches & Pools
 
3.0
Dining Options
 
3.0
Room Comfort
 
3.0
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From: Fort Worth, TX
Age: 19-24
Travel: 1-2 trips/year

August 13, 2018
Nice Vacation

I stayed at Riu Caribe for eight nights, it wasn’t as nice as the previous hotel I was at-Riu Cancun. I’d say the trip was a 9/10. The staff is amazing, very attentive and kind. The food was just okay in my opinion. Breakfast was very nice but dinner could have had more options and variation night to night. I found myself eating the same couple things. That being said the quality was there. I did love the room set ups! Nice as any Riu. The only major con I had was the cleanliness of the pool water and the outside pool bar closing at six. Definitely worth what you spend, I’d recommend it.

Pool Foam Fun! View from Dock
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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
3.0
Dining Options
 
3.0
Room Comfort
 
5.0
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From: Philadelphia, PA
Age: 25-34
Travel: 1-2 trips/year

Room Information

Riu Caribe features 500 deluxe ocean view rooms and ocean front junior suites, all with balcony or terrace. Amenities include air-conditioning, minibars and liquor dispensers, satellite TV, in-room safes, and ceiling fans. Decor includes gray marble floors and bathrooms accented with charcoal marble.

Room Details

Deluxe Ocean View (DBMB)
Hotel/Studio Unit Details

Junior Suite Ocean View (SUMB)
Hotel/Studio Unit Details

What's to Love

No reservations needed at any of the restaurants.

The liquor dispensers in the rooms. The party starts and ends when you say it does.

The stress-chasing-away massages and facials at the spa. Prepare to melt.

You're near the sizzling nightlife of Cancun. Any time you want to amp it up, you can.

The city buses only costs $1. Yes, you read that right.

The heart-stopping view at night of the enchanting Nichupte Lagoon.

RiuLand, where your kids can be happily occupied for hours while you are busing chillaxin'.

 

What We'd Change

A la carte restaurants are on a first come, first serve basis, but when you plan early, you won't have to wait long.

 

Why You Should Go

The always fascinating Mayan ruins are near - Tulum or Chicen Itza.

If you want to surprise someone with a birthday cake, they'll be on it.

Don't miss a trip to Isla Mujeres - scuba there and visit the underwater art museum.

Also at Isla Mujeres, the Garrafon Nature Reserve has flora & fauna to fawn over.

Golfers, there are 18-hole golf courses that are near. Bring your A game.

You can snorkel at Nizuc water park and swim with coral, sharks and rays. Dive in.

There are oceans of water sports - catamarans, windsurfing, water skiing and more.

Available Amenities

  • Tour Assistance
  • Car Rental Available
  • Beach
  • Business Center ($)
  • Babysitting/Child Care ($)
  • Children's Activities
  • Children's Pool
  • Cribs Available on Request
  • Daily Maid Service
  • Fitness/Exercise Room
  • Jacuzzi
  • Kids Club
  • Lounge Chairs/Umbrellas
  • Nightly Entertainment
  • Roll-Away Bed (on request)
  • Swim-Up Bar(s)
  • Swimming Pool(s)
  • Windsurfing
  • Sailing
  • Aerobics
  • 24 Hour All-Inclusive
  • Safe Deposit Box
  • Medical Services ($)
  • Ping Pong
  • 5 Restaurants
  • 3 Bars/Lounges
  • Porter/Bellhop
  • Massage ($)
  • Elevators
  • Laundry Facilities
  • Beach Towels
  • Snorkeling ($)
  • Spa Services ($)
  • Wedding Services ($)
  • Dry Cleaning Services ($)
  • Honeymoon Packages ($)
  • Beach Volleyball
  • Watersports Center ($)
  • Beauty Salon ($)
  • Handicap Facilities/Wheelchair Accessible
  • Internet Access


Nearby Excursions & Attractions

  • Beach
  • Casino(s)
  • Dining
  • Dive Shop(s)
  • Golf Course(s)
  • Museum(s)
  • Nightlife
  • Sailing
  • Scuba Diving
  • Water-Skiing
  • Windsurfing

Map of Local Area

Cancun is definitely Mexico's showcase resort. Built in a location that was named by Mayan people, Cancun has been carefully groomed into one of the most polished resorts anywhere.

Riu Caribe

Blvd Kukulcan, Km 5.5, Lote 6-C, Zona Hotelera

+52 99 88 48 7850

Hotel Description

Riu Caribe Cancun: All-Inclusive Beach Eden in Mexico

In and around this striking, Mayan-esque pyramid surrounded by luscious palms is where you'll find a bevy of beach aahh-some: unlimited cocktails, food, sea creatures, a spa and water sports. But that's just the tip of the beachberg. Everything you could ever imagine is here, maybe even some things you never knew you liked. The memories you make here will resonate long after you've left this escape-haven.

It's Time to Get Your Riu On.



DINING

Influenced by Mesoamerican and European traditions, you'll want to prime your taste buds for this array of gourmet flavors that include Asian, a steakhouse, an international buffet (with a full American breakfast), pizza and Mexican, (of course). Here, you'll nosh on and on.

Albatros
Type: International
Hours: Breakfast - daily, 7am-10am; Lunch - daily, 12:30pm-3pm; Dinner - daily, 6pm-10pm
Description: Full American breakfast buffet and on-the-spot cooking stations; pizzas, pasta, salads and assorted desserts for lunch. Dinner offers buffets and dishes prepared on the spot.

Maria Margarita
Type: Mexican
Hours: Daily, 6pm-10pm
Description: Mexican cuisine with a la carte, buffet starters and dessert.
Dress code: Casual elegance. Long pants for men.

Gaviotas
Type: Casual
Hours: Daily, 6pm-10pm
Description: A la carte dinners are served at this poolside restaurant.
Dress code: Casual elegance. Long pants for men.

Shangri La
Type: Asian
Hours: Daily, 6pm-10pm
Description: Buffet restaurant serving Asian cuisine.
Dress code: Casual elegance. Long pants for men.

Pizzeria
Type: Pizza
Hours: Daily, 10am-6pm
Description: Open-air spot above beach serving pizza and drinks.

All hours are subject to change.

BARS/NIGHTLIFE

Even though the crazy wild Cancun nightlife is near, here you can revel in some raucously good times. Plant yourself at the swim-up bar. Grab a game at the sports bar. Get gussied up and hit the nightclub. It's a Party Buffet, but it won't start without you.

Sports Bar
Serving snacks and drinks. Open 24 hours a day

Swim-up Bar
Daily, 10am-midnight.

Lobby Bar
Daily, 10am-midnight.

Night Life
Live music, shows and fantastic Riu evening programs. Don't miss the Pacha Nightclub.



BEACHES AND POOLS

Situated on the north side of Cancun Island, the resort is hugged by an epic 300-yard beach with turquoise water on one side and Nichupte Lagoon on the other. For more fun, there are three shimmering, freshwater pools, one that's a splash zone aka children's section. Soak it all in.

SPORTS/ACTIVITIES

Water

  • Dive lessons
  • Windsurfing
  • Catamaran
  • Kayaking
  • Body surfing
  • Snorkeling equipment

Land

  • Tennis
  • Fitness center
  • Table tennis
  • Beach volleyball
  • Aerobics
  • Airgun range

Golf
Guests receive 50% off of green fees at the 18-hole Mayan Palace Golf Riviera Maya golf course, located about an hour's drive from Riu Caribe. Guests also receive 25% off of green fees at the beautiful par 72, 18-hole course at the Hilton Cancun Golf Club, located about a 15-minute drive from Riu Caribe.



INTERNET

Guests can use Wi-Fi in the lobby area for 90 consecutive minutes, daily. Wi-Fi is available in guest rooms for an additional charge.

SPA SERVICES

Renova Spa, coupled with the relaxing setting of Cancun, provides the ideal retreat from your daily routine. The programs are designed to provide splendid comfort and rest through treatments, therapy and advanced body care. Renova Spa offers full salon services, massages, body treatments, and packages to renew the body and spirit.
The facilities provide the following services:
  • Steam
  • Sauna
  • Facials
  • Massages
  • Body treatments
  • Special treatments
  • Pedicure & manicure
  • Wedding packages


WEDDING/HONEYMOON

Riu Caribe offers wedding and honeymoon packages. Please contact the resort directly for more information.

CHILD CARE

  • Children's swimming pool
  • Children's playground
  • Daytime entertainment program for children ages 4-12
  • Baby sitters available (24 hour advanced notice required)


ADDITIONAL INFORMATION

Location
Riu Caribe is located 14.5 miles from Cancun International Airport (CUN), 3.7 miles from downtown Cancun and 2.5 miles from the Convention Center.

Check In/Check Out
Check-In: 3pm. Check-Out: 11am.

Holy Week
In observance of Holy Week, some resorts in the Dominican Republic, Mexico, and Costa Rica may put limits on the use of motorized water sports, and loud music.

MIN CHECK-IN AGE/SPRING BREAK POLICY: Student/Spring Break groups or individuals, regardless of age are not allowed at this hotel at any time. The hotel reserves the right to use reasonable means to identify suspected student/spring break groups. At least one person of 21 years or older is required in every room during March and April. The Hotel may request guests to show passport or official ID to proof age and reserves the right to refuse admission to anyone. In-room parties, unruly behavior and spring break groups are not allowed at any Riu Resort. Guests can and will be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff.

Smoke-free Policy
Under Mexican legislation smoking is not permitted in the public areas of the hotel except in specifically designated areas.

Currency Policy
Please note that as of June 1, 2011, Riu Resorts in Mexico no longer accept or exchange U.S. Dollars at the front desk. ATM's are available in the lobby of each resort for withdrawals in Mexican currency.



All hours, fees, amenities, information and services are subject to change without notice.
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