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Riu Cancun

Mexico - Cancun

Our Rating
1-833-293-8786
3 Nights with Air from $609 All-Inclusive
Info Customer Reviews Questions & Answers

Awwww, it's vacation time! And traveling to Cancun is so crazy simple, especially since the Riu Cancun is so close to th ... More

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Customer Rating 151 Reviews
Value
 
4.3
Service
 
4.5
Beaches & Pools
 
4.5
Dining Options
 
4.1
Room Comfort
 
4.1
4.3 out of 5
"Amazing resort! Awesome drinks, food, service, location, and best of all, it'll keep you feeling like you're on vacation the way it is meant to be. Been to cancun a lot, and this hotel has been the onl..." – egyptianboy69
150 out of 178 (84%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
4.3
Service
 
4.5
Beaches & Pools
 
4.5
Dining Options
 
4.1
Room Comfort
 
4.1
4.3 out of 5
"Amazing resort! Awesome drinks, food, service, location, and best of all, it'll keep you feeling like you're on vacation the way it is meant to be. Been to cancun a lot, and this hotel has been the onl..." – egyptianboy69
150 out of 178 (84%) customers would recommend this product to a friend.
Fun times View from our room Our view Pool side Leaving the resort boarding ferry From my balcony When my bed is made up you come back to this beautiful creature. View from Lunch Room view View from pool with bar Picture of Bed view from ferry leaving to dolphin swim View from room balcony Our room view
All Customer Reviews
1-4 of 151 reviews. Sort by
June 14, 2018
Family Vacation

At first I was a little skeptical about booking with Cheap Caribbean due to the reviews. I was 50/50 about making my decision. But I booked. From the moment we got to the airport to get our vacation started up until our return from vacation everything went smoothly. Everything was so easy. Cheap Caribbean took care of everything. Amstar was there to pick us up to and from the hotel. We met with John the morning after our arrival and he took care of everything. Im glad he was there. Riu Cancun is such a beautiful hotel. Food was great. Service was great. Shows were great. Everything about the hotel was great. I will definitely use this site again for our next adventure.

Pool side Room view
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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Monterey, Ca
Age: 25-34
Travel: 1-2 trips/year

June 12, 2018
Pretty nice stay

We booked the shuttle service through this site. They were wonderful and easy to find. We were the last ones to get dropped off since the Riu is one of the last hotels on the “strip”. Once we walked in, we were greeted by someone at the check in desk. While we were checking in, a waiter came and gave us drinks. The guava punch drink was so sweet and refreshing. We weren’t able to check in to our room yet since we arrived early, so we went to eat at the Turquesa buffet. Here the food was a 7/10. Each night they had mostly the same food but adding different foods to give it a variety. I was hoping for better quality of the food but it was still editable and tasted okay. After, we changed in bathrooms on the first floor and headed to the beach. The beach was nice and clean. In some areas there was a lot of seaweed in the water. Overall, very nice though. We did not go in the pools since it was younger people drinking and partying in them. The hotel room would have been nicer. There were signs of wear and it getting old. The shows were fun and really get people into them. They were constantly fixing something and cleaning, which we thought was good. Overall, I enjoyed the stay. I would try a different hotel next time just to explore others and what they have to offer.


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Overall Rating: 4
Value
 
4.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
4.0
Room Comfort
 
4.0
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From: Chicago, IL
Age: 19-24

June 4, 2018
Fun Reort

We was at the RIU Cancun May18th - May 25th. We had a blast!!! The customer service went over and above to get us the rooms we wanted. There was 5 people in our group so we needed 3 rooms. The first 3 rooms was not in a nice location so they was happy to get us better rooms,,,we only had to wait about 1 hour. That was fine with us. We had our bathing suits on so we went to the pool.Also it was one of our guys birthday. I took decorations an gave them to the customer service so she could give them to the staff and they had our table decorated very nice. They also brought a yummy chocolate cake and sang happy birthday to him. It was really nice. Our rooms was really clean. I needed a couple more pillows and they brought them right to our room after I called. The food was very good...the buffet was awesome...so many things to choose from. House keeping came everyday to clean our room and clean towels. I asked or extra towels one time and they brought extra everyday. The taff at the pool was very fun. We LOVED the foam party. We would go back to the RIU anytime. Also our Cheap Caribbean rep "John" was very nice and helpful!!! Wee have booked with Cheap Caribbean for 5 yrs and they always make sure everything is taken care of. Our rep John called our room as soon as we got in it to make sure we liked them. I will always book with them. There prices are always much cheaper then anyone else.. And the service is top notch!!


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
3.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Ohio
Age: 45-54
Travel: 1-2 trips/year

May 24, 2018

A little expensive compared to other the packages purchased by international visitors I met, but it was a wonderful facility, with great service and food. I would come to this resort again.


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Overall Rating: 5
Value
 
4.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Texas
Age: 55-64
Travel: 1-2 trips/year

Room Information

569 guest rooms complete with A/C, hair dryer, telephone, minibar, liquor dispenser, satellite TV, in-room safe, iron/ironing board, ceiling fan, and a private balcony or terrace.

Room Details

Double Room Ocean View (DBMB)
Hotel/Studio Unit Details

Junior Suite Ocean View (SUMB)
Hotel/Studio Unit Details

What's to Love

No reservations needed at any of the restaurants.

No golf carts needed here to get around - you can stumble from the pool to the beach to the restaurants & bars easily.

Three pools with ocean views and breezes means you and your travel mate/partner/husband/wife/dog won't be on top of each other.

The soul-soothing whirlpool off the gym. Yea - you can picture yourself there.

The delicious food & drinks, incredible service, fun-loving entertainment - it's like being wrapped in a cozy beach blanket.

At the cooking stations at the restaurants, they'll cook you up something "on the fly" - now that's what you're talking about!

 

What We'd Change

The gift shop at the resort is a bit pricey, but right across the street is a large supermarket so you can pick up any groceries you might want or things you forgot for a lot cheaper.
 

Why You Should Go

It's about 13 miles from the airport & in the smokin' hot Cancun resort area. You've landed in the epicenter of Awesome.

Don't miss Isle Mujeres - stunning beaches, fresh seafood, loads of culture. In town, you can find a museum or two!

You can rent a bicycle and explore that nearby shopping center (or go all the way downtown).

Soak up all that Riu Caribe (sister resort!) has to offer - the diving pool is da bomb.

Available Amenities

  • Beach
  • Volleyball
  • Cable/Satellite TV
  • Children's Activities
  • Conference Facilities ($)
  • Daily Maid Service
  • Golf Course ($)
  • Jacuzzi
  • Kayaks
  • Kids Club
  • Pool Bar
  • Swimming Pool(s)
  • Scuba Diving ($)
  • Sailing
  • 24 Hour All-Inclusive
  • Game Room
  • Bicycle Rental
  • 5 Restaurants
  • 6 Bars/Lounges
  • Nightclub
  • Snack Bar
  • Canoes
  • Massage/Spa Treatments ($)
  • Wedding Services ($)
  • Sports Bar
  • Wireless Internet Access ($)
  • Fitness Center
  • Beach Towels
  • Loungers at Beach and Pool
  • Tour and Island Information
  • Introductory Scuba Lesson
  • Evening Entertainment
  • Wireless Internet in lobby
  • Business Center


Nearby Excursions & Attractions

  • Bars and Nightlife
  • Beach
  • Dining
  • Dive Shop(s)
  • Golf Course(s)
  • Grocery Store(s)
  • Scuba Diving
  • Watersports Rentals

Map of Local Area

Cancun is definitely Mexico's showcase resort. Built in a location that was named by Mayan people, Cancun has been carefully groomed into one of the most polished resorts anywhere.

Riu Cancun

Blvd Kukulcan, Km 9, Manzana 50, Lote 5, Zona Hotelera

011-52-998-848-7151

Hotel Description

Riu Cancun: In the Heart of Cancun's Resort Zone

Awwww, it's vacation time! And traveling to Cancun is so crazy simple, especially since the Riu Cancun is so close to the airport - aren't you glad you'll be frolicking on those white sands in no time?! The gleaming pool waters, the soothing ocean waves and a big 'ole Mojito (hey, take your own insulated cup to keep it even cooler) are calling your name. It's time to shake, rattle and roll because sometimes vacations only come around every now and then.



DINING

You'll have variety, some traditional favorites (pizza, pasta and salads) and cooking stations throughout the day so you can order up exactly what you want. Plus, it's Mexico so you know you'll feast on someone's Grandma's guac and salsa recipe.

Miramar
Type: International
Hours: Open for breakfast, lunch and dinner.
Description: Full American breakfast buffet, live cooking stations throughout the day, and themed buffets for dinner three times a week.

La Toscana
Type: Italian
Hours: Open for dinner.
Description: A la carte menu with buffet starters and delectable desserts.
Dress code: Men - Long trousers and no sleeveless shirts.

Kawachi
Type: Asian
Hours: Open for dinner.
Description: A la carte Asian dishes prepared especially for you.
Dress code: Men - Long trousers and no sleeveless shirts.

Turquesa
Type: Grill and steakhouse
Hours: Open daily.
Description: During the day enjoy fresh grilled specialties by the pool and at night, the restaurant becomes a steakhouse.
Dress code: Casual during the day. Formal attire for the evening (Men - Long trousers and no sleeveless shirts.)

Coral
Type: Grill
Hours: Open daily.
Description: Poolside grill.

All hours subject to change.



BARS/NIGHTLIFE

You'll find local and imported beverages at the bars and since you're at an all-inclusive, you can order as many as you want - there's no judging here - just like no one will judge your dancin' skills at the disco. And, the sports bar is bound to get a little rowdy, too - you saw that foosball table, right?

La Punta
Lobby bar. Open daily.

La Fiesta
Lounge bar. Open daily.

Sports Bar
Open 24 hours.

Corner Bar
Open daily.

Poolside Bar
Open daily.

Pacha
Disco. Open six nights a week.



BEACHES AND POOLS

Three shimmering pools and an infinity pool with drop dead gorgeous views - you're going to be at that swim-up bar lots (unlimited drinks all day, all week!) Of course, loungers, umbrellas and towels are all available to you. Best part - just a step or two off the sun terrace is Cancun's claim to fame - soft sands and sparkling seas.

SPORTS/ACTIVITIES

Water

  • Catamaran
  • Kayaking
  • Snorkeling
  • One introductory scuba diving lesson in the pool

For an additional charge:

  • Motorized water sports

Land

  • Fitness
  • Ping pong

Golf
Golf is located near the resort at Cancun Golf Club at Pok Ta Pok and at Moon Palace Golf & Spa Resort.



INTERNET

Guests can use Wi-Fi in the lobby area for 90 consecutive minutes, daily. Wi-Fi is available in guest rooms for an additional charge.

SPA SERVICES

Guests can relax and be rejuvenated at the Renova Spa, offering beauty treatments, massages and spa services (fees apply).

WEDDING SERVICES

Wedding packages are available at this resort. Contact the resort directly for details.

CHILD CARE

Daytime entertainment program for children ages 4-7 and 8-12 is offered at RiuLand daily. Young guests of the hotel can enjoy the children's playground and the children's pool.

ADDITIONAL INFORMATION

Location
Riu Cancun is located about 30 minutes from Cancun International Airport (CUN).

Check-In/Check-Out
Check-in: 3pm. check-out: noon. A valid credit card may be required upon check-in for possible incidentals not included in your hotel reservation.

Smoke-Free Policy
Under Mexican legislation smoking is not permitted in the public areas of the hotel, except in specifically designated areas.

Currency Policy
Riu Resorts in Mexico no longer accept or exchange U.S. dollars at the front desk; ATMs are available in the lobby of each resort for withdrawals in Mexican currency.



MIN CHECK-In AGE/SPRING BREAK POLICY: At least one person of 21 years or older is required in every room. Spring Breakers are NOT Allowed at anytime during the year.

All hours, fees, amenities, information and services are subject to change without notice.
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Room 1 Details:
  • Double Room Ocean View
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Choose a Vacation Package
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Spa Credit More
4 days, 3 nights
Travel Dates 6/23 - 8/17
Starting at $609 was $889
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 6 days left to book!
Spa Credit More
5 days, 4 nights
Travel Dates 8/18 - 12/23
Starting at $689 was $999
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 8 days left to book!

Need Assistance?

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(800) 915-2322
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