What We Love
- Enjoy 24-hours access to domestic cocktails, meals, snacks, & activities.
- Bask in the glow of the Riviera Maya, where the sands, waters and sunshine are absolutely unforgettable.
- Five splish-splashing pools, with one just for kids. Bar service is available poolside.
- Booking a Privileged room gets you perks like private lounge access, butler service, & an exclusive pool/beach for you and your entourage.
- Pamper yourself with an outdoor massage at Despacio. This is the kind of luxury you deserve.
Things to Know
- Only a short, 50 minute ride from the airport to the resort.
- The Daisy Club and Teen Club offer activities, waterpark access, video games & more for your kids.
- Diving courses are available for all levels, as well as excursions to Mayan cenotes, coral reefs & water sports.
- The Blue Team creates all the daytime/nighttime entertainment you can handle.
- Three tennis courts & a multi-purpose court for those ready to up their game.
Resort Details
- Amaranto RestaurantThe Amaranto Restaurant features buffet-style offerings which include a variety of international cuisine. Show cooking is on fully display here, as well as showcases of unique culinary offerings from around the world. Guests can also enjoy a wide array of theme nights. Amaranto Restaurant is open everyday for breakfast, lunch and dinner.
- Bluemoon RestaurantRomantic, à la carte restaurant serving signature cuisine. For guests aged 18 and over. The breakfast service at the Bluemoon Restaurant is exclusively for guests of El Beso and the à la carte dinner service is available for all the resort’s adult guests.
- La Locanda RestaurantAn a la carte Italian restaurant, La Locanda offers a delicious variety of traditional pastas and sauces, as well as a wide range of Italian wines specially selected to accompany the dishes on the menu.
- Margarita Restaurant
Margarita Restaurant features an a la carte menu which includes an extensive selection of Mexican dishes.
- Mike's CoffeeSpecializing in tea, coffee and cakes, Mike;s Coffee also offers a wide range of smoothies and malted beverages, ideal for cooling down on a hot day.
- Pez Vela RestaurantAt Pez Vela, guests can enjoy a la carte dining beach-side, basking in the warm, tropical atmosphere and unique Caribbean
flavors cooked up by our chef.
- Route 66 RestaurantAn American-style a la carte restaurant with a 1950s and 60s atmosphere and an amazing food truck. Specializing in hamburgers, barbecue and more.
- Sakura RestaurantAn oriental restaurant with Teppanyaki grills.
- Steak House RestaurantAn à la carte restaurant specializing in grilled meats.
- Various Bars & Snack BarsOcean Riviera Paradise also has 3 Snack Bars located in the pool area, 5 Swim-Up Pool Bars, 1 Beach Bar, 1 Piano Bar with live music, 1 Lobby Bar, 1 Sports Bar and 1 Daisy Snack Bar with drinks and snacks that kids will love.
- Villa Marina RestaurantThis buffet-style restaurant serves international cuisine and offers show cooking that spotlights different culinary
corners of the world. Theme nights will also entertain and delight guests. Located in the pool area, Villa Marina is open everyday
for breakfast, lunch and dinner.
- All-inclusive meal plan
- Babysitting†
- Car rental desk†
- Casino†
- Complimentary wireless internet
- Currency exchange†
- Exercise gym
- Free parking
- Laundry/Valet service†
- Medical Facilities Service†
- All-inclusive meal plan
- Babysitting†
- Car rental desk†
- Casino†
- Complimentary wireless internet
- Currency exchange†
- Exercise gym
- Free parking
- Laundry/Valet service†
- Medical Facilities Service†
- Meeting rooms
- Outdoor pool
- Shopping mall†
- Spa†
- Please contact the hotel for additional information.
† Fees may apply
- Bowling alley †
- Children's pool
- Children's program †
The Daisy Club offers entertainment for children between 4-12 years of age. Activities are organized by our team of professionals with the help of our mascot, Daisy. Children activities include:
- Children's water park (weight limit: 180 lbs.).
- Playground.
- Games room and bowling alley.
- A variety of other fun opportunities such as pirate day, aqua kids, eco-day, kid's Olympics, music quiz, kid's shows, kid's party, dancing games, and mini-disco with our mascot, Daisy.
- Diving †
- Gambling †
The on-site casino offers slot machines, black jack, and Texas Hold'em. The casino hours are 6pm to 2am daily.
- Motorized Water Sports †
- Nightclubs †
- Non-Motorized Water Sports †
- Pool
- Shopping †
- Teen programs †
Teen club offers a range of games and activities geared toward teenagers between 13-17 years of age. Examples of popular activities include:
- Video game area with PlayStation & Xbox consoles.
- Film screening room.
- Table football, mini pool, board games, beach volleyball, beach football, etc. - Theatre †
† Fees may apply
Guest Reviews from CheapCaribbean Customers
Customer Ratings & Reviews
TripAdvisor Traveler Rating
16539 reviews
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Dec 22, 2025Poor experience
I would not recommend this all inclusive. The check in process was slow and inefficient. it took almost an hour to check in and they had to do it by room and not by reservation. so when you book several rooms for family vacation they had to do it one by one. The hotel is rather small compared to other all inclusives. The process to check out beach towels was awful. the process to reserve meal times was terrible, you had to make it within 5 minutes of the online system opening up in the morning or else you couldnt go to any of the reserve only dinner restaurants. the food also was mediocre at best at the reserve only restaurants. Then various shops or restaurants would randomly close so u couldnt even try out food when u wanted to. the hotel is NOT located on a nice beach, it was deep water not kid friendly filled with seaweed. I honestly dont know why this hotel gets good review. the only good thing was the buffet which was convenient for people traveling in groups. Alcoholic drinks were watered down for sure and did not taste good. overall i would never return to this hotel. -Also the personnel were not friendly at all. Also DO NOT book the trafic tours to go to airport and return they are slow and unreliable. it took them an hour wait time for our Private car to pick us up from airport. The cost the same to go by taxi and its faster. Kids club offered a hand full of things. entertaining kids for about 10 min and then they were over it. Overall poor customer service all around. not what u expect at an all inclusive. You go to all inclusive for convenience and customer service and i got none of that.
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Dec 22, 2025WILLIAM
William was incredible!! Wish the entertainment workers were allowed to go to the disco shows to help get everyone boogying. Wish there was more of a nightlife for partying as the disco was only open til 1am. Other than that the resort was beautiful and looked amazing all decorated for Christmas!!
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Dec 22, 2025Family and friend vacation
We had an amazing stay at this resort! The property was absolutely beautiful and very clean, and the overall atmosphere was welcoming and relaxing. All of the entertainment staff were incredible so friendly, energetic, and fun and they truly helped make our trip unforgettable. We had such a great time spending days at the pool with our family and friends. The pool activities were a blast, and the workers there were amazing and always kept the energy high. The only small suggestion we have is that it would’ve been nice to have a few more workers hyping up the disco and getting everyone involved. Aside from that, everything was wonderful. We had so much fun and would absolutely come back again!
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Dec 22, 2025
Beautiful resort
It was so much fun and a beautiful resort!! I’d definitely coming back!!! We need more entertainers in the club to hype people up and dance
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Dec 21, 2025
Great check in
Jimena was extremely kind and helpful with all of the check in and hotel related information. She made sure all of our questions were answered and was very kind + patient
- AdvisoryThe hotel does not accept Student Groups or Spring Breakers. Student Groups (Spring Breakers) are not permitted at the Hotel. A student group consists of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy:Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy: Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy: This hotel cannot guarantee a spring-break-free environment.
Transfer Policy: A price may be displayed when children stay free, if your vacation includes transfer to your hotel.
General Information: Room taxes and service fees are included in the vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.