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Ocean Maya Royale

Mexico - Riviera Maya

Our Rating
1-833-531-2703
3 Nights with Air from $439 All-Inclusive
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It's been a hard-day's night, and you've been working like a dog, so cash it in and escape to Ocean Maya Royale to indu ... More

Customer Rating 211 Reviews
Value
 
4.5
Service
 
4.4
Beaches & Pools
 
3.9
Dining Options
 
4.0
Room Comfort
 
4.1
4.3 out of 5
"We just returned home after spending 7 days at Ocean Maya from March 4-11. This resort was everything we could of dreamed of for our 2 daughter's and their husbands. We spent the majority of our days a..." – Toothpro
199 out of 230 (87%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
4.5
Service
 
4.4
Beaches & Pools
 
3.9
Dining Options
 
4.0
Room Comfort
 
4.1
4.3 out of 5
"We just returned home after spending 7 days at Ocean Maya from March 4-11. This resort was everything we could of dreamed of for our 2 daughter's and their husbands. We spent the majority of our days a..." – Toothpro
199 out of 230 (87%) customers would recommend this product to a friend.
The main water feature Coati Pier looking back towards beach & Italian restaurant Cabana view Panorama of the beach area Privilege Junior Suite Beach/boardwalk Pool Bar entrance of hotel lemur whisperer fountain to the lobby lobby of the hotel @ Ocean Maya Hotel Lobby view from the boardwalk the first day lemur @ Ocean Maya Pool Area rooms Pool Beach Chair seaweed Double Room Heaven!!!
All Customer Reviews
1-4 of 211 reviews. Sort by
July 18, 2018
Happy mom

My husband and I visited this resort 3 years prior and had a great time. When we decided we wanted to have a vacation with our adult children we decided to go back. Great decision! It is an all adult resort, therefore the activities are focused on adults. We played games in the pool, water polo and volleyball; water aerobics; beach volleyball, kayaking. We took the catamaran out one afternoon with our son in law as captain. There was bocce ball and ladder ball as well. Arts and Crafts were a favorite each morning. Our daughters created their own version of ping pong and never had so much fun. Overall, there was something for everyone even if we had never done something before, we were encouraged to participate and had a great time. The pool can get a little more "adult" in the evening after a day of drinking, but that is why it is adult only. One of the issues that I was worried about was the seaweed. When we were here before, the seaweed was awful, so I prepared our family,however, it wasn't at all as bad as before. I talked to a native and he said that it is getting better each season. The food was good, but we have been on many cruises and as a family decided that the food on cruise ships was better. We aren't a picky eating family, just compared the two. The rooms were as expected. They were cleaned each day, and the a/c was wonderful after a day in the sun, however, the bed was a little hard. The staff is great. They are patient and try their best to satisfy our comfort and service needs. They always greeted us with an "hola". We had been here in January before and never had problems with mosquitoes, not so this time. As soon as the sun goes down the mosquitoes are horrible. The kind that leave huge welts. The entertainment was okay, but again, cruise ships have better acts by far. Our level of expectation is probably higher than usual because we have a family of performers. Overall, if we decided to do an All inclusive again, we would consider returning to Ocean Maya Royale.


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Overall Rating: 5
Value
 
5.0
Service
 
4.0
Beaches & Pools
 
4.0
Dining Options
 
4.0
Room Comfort
 
4.0
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From: Kansas
Age: 55-64

July 16, 2018
Mid-celenta!

Beautiful people, customer service solid A+. Mike's coffee is open 4PM-11PM. PM??? AMAZING coffee but I enjoy my coffee in the morning, you can get it at the lobby bar but would like it to be open all day. Hibachi is very good! Israel, our chef was AWESOME! FOOD WAS A++! Italian restaurant was ok. Buffet had many many selections, if you can't find something you like there, you are too picky and should stay home. Didn't do the fancy one. Mexican lunch spot we had by the pool was good. Many choices there. The ice cream is so good! We don't drink alcohol so I can't speak on that. One thing I did notice is there was not a lot of drunk party people, which we did appreciate. The nightly entertainment was very nice. The sax a phone player was very good. The beach was a mess but not the resort's fault. That's a Maya issue. Cancun is better. I would go back and would choose a different time of year, too hot in Summer.


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Overall Rating: 4
Value
 
4.0
Service
 
4.0
Beaches & Pools
 
3.0
Dining Options
 
3.0
Room Comfort
 
3.0
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From: CO
Age: 45-54
Travel: 3-6 trips/year

July 16, 2018
Ocean Maya Royale review

Overall had a Pretty good experience. Transportation to and from the hotel with Amstar was fine. Rooms were comfortable, service was good. Plenty of food options. Only major complaint was with the beaches. Very little beach associated with hotel. Also the water was very dark and murky with a lot of seaweed. But a quarter-mile down the beach water was blue and clear. Pool activities were also fun and enjoyable. Wi-Fi was also available thru most of the hotel.


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Overall Rating: 4
Value
 
4.0
Service
 
4.0
Beaches & Pools
 
3.0
Dining Options
 
4.0
Room Comfort
 
4.0
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From: New York
Age: 25-34

July 9, 2018

My wife and I had a wonderful experience at this resort. The food & drinks were amazing I recommend their restaurant el Charro dinner was amazing there. The entertainment was awesome. The people working here are really hard workers and make your experience the best.


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Los Angeles, CA
Age: 25-34
Travel: 3-6 trips/year

Room Information

Ocean Maya Royale features 243 luxurious, modern and stylish guest rooms outfitted with the best of amenities during your stay. Each room comes equipped with a sofa bed, furnished balcony, flat screen TV, air conditioning and much more.

Room Details

Maya Deluxe
Hotel/Studio Unit Details

Privilege Junior Suite
Hotel/Studio Unit Details

What's to Love

While relaxing near one of the pool's hydromassage jets, you have a perfect view of the pristine ocean and beach...Ocean Maya Royale offers paradise no matter where you are!

 

What We'd Change

It can get a little jammed at the swim-up bar when the party is hopping, so use BOTH cup holders in your pool raft and you'll be ready to float through paradise.

 

Why You Should Go

Ocean Maya Royale is a fresh and exciting adults-only resort that is ready to pamper loving couples and sexy singles throughout their stay.

Available Amenities

  • Volleyball
  • Concierge Services
  • Conference Facilities ($)
  • Currency Exchange
  • Daily Maid Service
  • Dive Shop
  • Fitness/Exercise Room
  • Jacuzzi
  • Kayaks
  • Laundry Services ($)
  • Lounge Chairs/Umbrellas
  • Nightly Entertainment
  • Scuba Certification ($)
  • Snorkeling
  • Internet Access ($)
  • Swimming Pool(s)
  • Tennis Court(s)
  • Scuba Diving ($)
  • Aerobics
  • 24 Hour Front Desk
  • 24 Hour All-Inclusive
  • Wedding Services
  • Parking
  • Medical Services ($)
  • Jet Skis ($)
  • Parasailing ($)
  • 6 Restaurants
  • 3 Bars/Lounges
  • Porter/Bellhop
  • Multilingual Staff
  • Catering
  • ATM/Banking
  • Massage ($)
  • Theater
  • Elevators
  • Audio-Visual Equipment ($)
  • Spa Services ($)
  • Handicap Room Available
  • Room Service
  • Dry Cleaning Services ($)
  • Business Services ($)
  • Mini-Mart
  • Honeymoon Packages ($)
  • Beach Volleyball
  • Wireless Internet
  • Tour Desk
  • Breakfast (complimentary)
  • Watersports Center ($)
  • Beauty Salon ($)
  • Car Rental Available ($)
  • Gift Shop ($)
  • Near the beach
  • Banquet Facilities ($)


Nearby Excursions & Attractions

  • Beach
  • Dining
  • Dive Shop(s)
  • Fishing
  • Golf Course(s)
  • Jet Ski Rentals
  • Marina
  • Mayan Ruins
  • Medical Facilities
  • Motor Boat Rentals
  • Nightlife
  • Parasailing
  • Scooter/Moped Rental
  • Scuba Diving
  • Shopping
  • Water-Skiing

Map of Local Area

Here you will find an abundance of possibilities, something for every person of any age, for every type of vacation, for every budget and every activity.

Ocean Maya Royale

Carretera Federal Chetumal km 299

+98 48 73 47 00

Hotel Description

Ocean Maya Royale: Escape to an All-Inclusive, Adult-Only Wonderland

It's been a hard-day's night, and you've been working like a dog, so cash it in and escape to Ocean Maya Royale to indulge in an all-inclusive, adult-only, beachfront paradise in Riviera Maya. Perfect for destination weddings, honeymoons and romantic getaways, Ocean Maya Royale is well-equipped to ensure the utmost luxury from the resort's deluxe amenities, gourmet food and supreme pampering at the Health Spa.

Grab your swimsuit and toss your sarong in the suitcase! You'll want to look your beach best when you stroll along the velvety sands of Ocean Maya's private beach or dog-paddle throughout the resort's two pristine swimming pools before you snag a frosty daiquiri at the swim-up bar. Get your vitamins for the day by stopping by the Fresco Bar for one of their famous fresh-fruit juice concoctions, or rev up your engines at Mike's coffeehouse with a cup of joe. With your fuel tank full, dive into the Caribbean, by scuba or snorkel, to behold an underwater world teeming with vibrant marine life. Then, shake off the salt water with a trip to the sports club for a tennis match with your sweetie. If all the activity leaves you tired, rejuvenate at the Despacio Spa with an Anti-Stress Massage, and you'll be ready for a wild night.

Ocean Maya Royale's five restaurants offer delicious, first-class international cuisine, like the teppanyaki-style Japanese restaurant, Yookoso, and local seafood specialties available at the Mexican restaurant, El Charro, your taste buds will enjoy vacation dining that's out of this world.

When it's time to head back to your deluxe room, the Privilege Junior Suite offers a bevy of upgraded perks. It's the perfect romantic setting where you can fix a nightcap to be enjoyed under the stars, on a private balcony, before pulling up the sheets of a huge, king-sized bed, and drifting off to dream of paradise.... Oh wait, you're already there!

This hotel is All-Inclusive
Features include:

  • Food, national drinks and snacks
  • Evening entertainment and theme nights
  • Non-motorized water sports
  • All gratuities


DINING

This hotel includes unlimited food and drinks, but some dining restrictions may apply. Please check with the front desk for details.

La Hacienda
Type: International cuisine
Hours: Breakfast- daily, 7am-11am; Lunch- daily, 12:30pm-3pm; Dinner- daily, 6:30pm-10pm
Description: A wide variety of international dishes and theme nights especially designed to please all palates.

El Charro
Type: Light Fare
Hours: Lunch - daily, 11am-5:30pm; Dinner - daily, 6:30pm-10pm
Description: Lunch, snacks or dinner: hamburgers and hot dogs, local Mexican, fruits, smoothies and desserts.

Yookoso
Type: Asian
Hours: Daily, 6pm-10pm
Description: A wide variety of Asian cuisine, just a few steps from the beach.

Mike's Coffee
Type: Coffeehouse
Hours: Daily, 4pm-11pm
Description: Coffees and teas.

La Dolce Vita
Type: Italian
Hours: 6pm-10pm
Description: Enjoy a selection of Italian specialties, meats, and seafood. This beachfront location offers spectacular views and an intimate setting.

Blue Moon
Type: International
Hours: 6pm-10pm
Description: Enjoy a romantic dinner, featuring a variety of international cuisine.

All hours are subject to change.



BARS/NIGHTLIFE

Lobby Bar
Daily, 24 hours.

Swim-Up Bar and Aqua Lounge
Daily, 10am-6pm.

Fresco Bar
Daily, 11am-5:30pm.



BEACH

Ocean Maya Royale is located on an exclusive stretch of beach and features Balinese sun beds.

POOLS

Ocean Maya Royale offers 2 swimming pools with hydro-massage jets and individual sun umbrellas.

SPORTS/ACTIVITIES

Water

  • Kayaking

Available for an additional charge:

  • Scuba diving
  • Snorkeling
  • Catamaran
  • Parasailing

Land

  • Tennis
  • Volleyball
  • Fitness center
  • Beach activities
  • Aerobics

Golf
Golf courses are available for play near the resort.



INTERNET

Ocean Maya Royale offers complimentary Wi-Fi access throughout the hotel.

SPA SERVICES

Despacio Spa Centre offers a wide range of services that will leave you feeling relaxed and recharged for an additional charge. Services include:
  • Beauty Salon
  • Massages
  • Skin treatments
  • Bridal spa treatments


WEDDING/HONEYMOON

The white, sandy beaches, magnificent gardens, and sweeping hotel terraces will ensure that your ceremony is both romantic and original. A Complimentary honeymoon package is available. Please contact the hotel directly for more information about services and packages.

CHILD CARE

The Ocean Maya Royale is an adult-only hotel. No guests under 18 years of age are permitted.

ADDITIONAL INFORMATION

Location
Ocean Maya Royale is located 22 miles from Cancun Airport (CUN), 9 miles (10 minutes' drive) from Playa del Carmen and 28 mi from Cancun.

Check In/Check Out
Check-in: 3pm. Check-out: noon.

Holy Week
In observance of Holy Week, some resorts in the Dominican Republic, Mexico, and Costa Rica may put limits on the use of motorized water sports, and loud music.

Adults-Only
Effective May 1, 2011, Ocean Maya Royale became an Adults-Only resort, the perfect retreat for couples and anyone 18 years of age or older.

Environmental Levy Fee
The Municipalidad of Solidaridad in the Rivera Maya is one of the most beautiful places in the Mexican Caribbean. Tourism has been instrumental in driving the economic and social development of the region. In an effort to continue to preserve, conserve and beautify the destination, the Municipality of Solidaridad has implemented a small environmental levy on visitors effective September 1, 2017. Hotels will collect 20 Mexican pesos per room per day on check out; the proceeds will be deposited in an environmental trust to fund local projects. The Municipalidad of Solidaridad thanks you for your understanding and support of this worthwhile endeavor. Thank you and enjoy your visit.



All hours, fees, amenities, information and services are subject to change without notice.
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4 days, 3 nights
Travel Dates 8/7 - 10/31
Starting at $439 was $609
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Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

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5 days, 4 nights
Travel Dates 11/1 - 12/15
Starting at $559 was $709
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