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Ocean Maya Royale

Mexico - Riviera Maya

Our Rating
1-833-531-2703
4 Nights with Air from $579 All-Inclusive
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It's been a hard-day's night, and you've been working like a dog, so cash it in and escape to Ocean Maya Royale to indu ... More

Customer Rating 192 Reviews
Value
 
4.5
Service
 
4.5
Beaches & Pools
 
3.9
Dining Options
 
4.0
Room Comfort
 
4.1
4.3 out of 5
"We just returned home after spending 7 days at Ocean Maya from March 4-11. This resort was everything we could of dreamed of for our 2 daughter's and their husbands. We spent the majority of our days a..." – Toothpro
184 out of 209 (88%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
4.5
Service
 
4.5
Beaches & Pools
 
3.9
Dining Options
 
4.0
Room Comfort
 
4.1
4.3 out of 5
"We just returned home after spending 7 days at Ocean Maya from March 4-11. This resort was everything we could of dreamed of for our 2 daughter's and their husbands. We spent the majority of our days a..." – Toothpro
184 out of 209 (88%) customers would recommend this product to a friend.
Coati fountain to the lobby lemur @ Ocean Maya view from the boardwalk the first day Pier looking back towards beach & Italian restaurant Pool rooms entrance of hotel Panorama of the beach area Double Room lobby of the hotel Pool Bar @ Ocean Maya Pool Area seaweed Beach/boardwalk Cabana view Hotel Lobby Beach Chair Heaven!!! The main water feature Privilege Junior Suite lemur whisperer
All Customer Reviews
1-4 of 192 reviews. Sort by
April 23, 2018
Amazing solo trip

Start with the negative: for me there were none. That being said if you are a beach person, this resort is not for you. They are battling seaweed every day and there is no place to go into the ocean. the board walk is nice, but again prevents you from going into the water. I didnt care since I am a pool person more than an ocean girl :-) Plusses and for me there were tons. Everybody is extremely friendly, ready to help you with anything and everything. The restaurants (4) for dinner were all worth checking out. The Italian place (Dolce Vita) was my absolute favorite (you do have the seaweed smell, which doesnt bother me one bit) and then a close second is the Mexican restaurant. Blue Moon is excellent fine dining and the Japanese one is just that, high entertaining value but seen it and done it. I checked in as a privilege guest and it was smooth and easy, try to skip the sales pitch, otherwise you loose 1.5h of your vacation time and who wants that. Breakfast can be a little on the light side, limited choices but still all good and you can snack all day through. Pool area gets really crowded and with not enough chairs to go around, there is bit of a let down. All seats are reserved very early on and even though it says to not do that, people do and nobody prevents it, make friends with the pool people and you will be set :-) There always seem to be room on the beach though.... Pool itself is big enough and both the quieter and party pool are great hang out places. I am definitely thinking about going back, with only about 20min from the airport, it was a great solo trip.


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
4.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Gaithersburg
Age: 35-44
Travel: 1-2 trips/year

April 23, 2018
Good value

This was our third trip to Ocean Maya Royale and we have found it to be a very good value for the money. It's a "no frills" all inclusive. The drinks are good, the food is above average, and the staff members are friendly. Don't expect anything over the top but it's a great place to relax by the pool. A couple of cons... Their beach has eroded so they built a boardwalk in front of the property (look at the pictures close and you'll see it.) We usually hang out by the pool so it's not an issue for us. Also, the spa people and the excursions lady come by while you're at the pool and can be a little persistent on asking if you want their services. It wasn't horrible but just a little irritating.


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Overall Rating: 4
Value
 
5.0
Service
 
4.0
Beaches & Pools
 
4.0
Dining Options
 
3.0
Room Comfort
 
3.0
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From: Burlington, NC
Age: 35-44
Travel: 3-6 trips/year

April 20, 2018
Mexico 2018

Took a 6 day 5 night vacation with friends and couldn’t have picked a better resort to go to for my first trip to Mexico. All the staff was extremely helpful except for the front counter personnel that was very unwilling to exchange currency. All the restaurant and bar tenders were absolutely amazing, friendly and go above n beyond for the guests. The breakfast buffet really needs to be open a little earlier for guests that are going out on excursions. Wasn’t any time to get much food and on the bus from 7 to 710 am.


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Overall Rating: 4
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
4.0
Dining Options
 
5.0
Room Comfort
 
4.0
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From: Virginia
Age: 25-34
Travel: 1-2 trips/year

April 18, 2018
Fun in the Sun

For full disclosure, this was my first ever all-inclusive resort experience, so I don't have much to compare to. Overall: I loved the trip and I loved the resort. The rooms are nice. Tile floors, comfortable beds, clean rooms and a small mini bar in each room. The maids did a great job for us. The pools (2) were both very nice. We didn't spend much time in the quiet pool, but felt like it would be really nice if you were interested in it. The "party" pool was generally pretty busy with a swim up bar and water volleyball. Downside: They didn't always have music playing. Music would have been nice even when there wasn't an event going on. The ocean at the resort is accessible, but it isn't the tropical teal water you're dreaming of. Seaweed can also be an issue here. With the food some places were better than others, but they had a nice variety of options. The best 2 places for food....Italian and the Japanese restaurants. The buffet style place is good, but it is what you would expect from a buffet. PRO TIPS: 1. Bring your own sunscreen. It's $25 (US) in the giftshop. 2. Bring your own cup. It's nice to have a lid and not have to go to the bar every 10min for an 8oz drink.


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
4.0
Dining Options
 
4.0
Room Comfort
 
5.0
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From: Detroit Michigan
Age: 25-34
Travel: 1-2 trips/year

Room Information

Ocean Maya Royale features 243 luxurious, modern and stylish guest rooms outfitted with the best of amenities during your stay. Each room comes equipped with a sofa bed, furnished balcony, flat screen TV, air conditioning and much more.

Room Details

Maya Deluxe
Hotel/Studio Unit Details

Privilege Junior Suite
Hotel/Studio Unit Details

What's to Love

While relaxing near one of the pool's hydromassage jets, you have a perfect view of the pristine ocean and beach...Ocean Maya Royale offers paradise no matter where you are!

 

What We'd Change

It can get a little jammed at the swim-up bar when the party is hopping, so use BOTH cup holders in your pool raft and you'll be ready to float through paradise.

 

Why You Should Go

Ocean Maya Royale is a fresh and exciting adults-only resort that is ready to pamper loving couples and sexy singles throughout their stay.

Available Amenities

  • Volleyball
  • Concierge Services
  • Conference Facilities ($)
  • Currency Exchange
  • Daily Maid Service
  • Dive Shop
  • Fitness/Exercise Room
  • Jacuzzi
  • Kayaks
  • Laundry Services ($)
  • Lounge Chairs/Umbrellas
  • Nightly Entertainment
  • Scuba Certification ($)
  • Snorkeling
  • Internet Access ($)
  • Swimming Pool(s)
  • Tennis Court(s)
  • Scuba Diving ($)
  • Aerobics
  • 24 Hour Front Desk
  • 24 Hour All-Inclusive
  • Wedding Services
  • Parking
  • Medical Services ($)
  • Jet Skis ($)
  • Parasailing ($)
  • 6 Restaurants
  • 3 Bars/Lounges
  • Porter/Bellhop
  • Multilingual Staff
  • Catering
  • ATM/Banking
  • Massage ($)
  • Theater
  • Elevators
  • Audio-Visual Equipment ($)
  • Spa Services ($)
  • Handicap Room Available
  • Room Service
  • Dry Cleaning Services ($)
  • Business Services ($)
  • Mini-Mart
  • Honeymoon Packages ($)
  • Beach Volleyball
  • Wireless Internet
  • Tour Desk
  • Breakfast (complimentary)
  • Watersports Center ($)
  • Beauty Salon ($)
  • Car Rental Available ($)
  • Gift Shop ($)
  • Near the beach
  • Banquet Facilities ($)


Nearby Excursions & Attractions

  • Beach
  • Dining
  • Dive Shop(s)
  • Fishing
  • Golf Course(s)
  • Jet Ski Rentals
  • Marina
  • Mayan Ruins
  • Medical Facilities
  • Motor Boat Rentals
  • Nightlife
  • Parasailing
  • Scooter/Moped Rental
  • Scuba Diving
  • Shopping
  • Water-Skiing

Map of Local Area

Here you will find an abundance of possibilities, something for every person of any age, for every type of vacation, for every budget and every activity.

Ocean Maya Royale

Carretera Federal Chetumal km 299

+98 48 73 47 00

Hotel Description

Ocean Maya Royale: Escape to an All-Inclusive, Adult-Only Wonderland

It's been a hard-day's night, and you've been working like a dog, so cash it in and escape to Ocean Maya Royale to indulge in an all-inclusive, adult-only, beachfront paradise in Riviera Maya. Perfect for destination weddings, honeymoons and romantic getaways, Ocean Maya Royale is well-equipped to ensure the utmost luxury from the resort's deluxe amenities, gourmet food and supreme pampering at the Health Spa.

Grab your swimsuit and toss your sarong in the suitcase! You'll want to look your beach best when you stroll along the velvety sands of Ocean Maya's private beach or dog-paddle throughout the resort's two pristine swimming pools before you snag a frosty daiquiri at the swim-up bar. Get your vitamins for the day by stopping by the Fresco Bar for one of their famous fresh-fruit juice concoctions, or rev up your engines at Mike's coffeehouse with a cup of joe. With your fuel tank full, dive into the Caribbean, by scuba or snorkel, to behold an underwater world teeming with vibrant marine life. Then, shake off the salt water with a trip to the sports club for a tennis match with your sweetie. If all the activity leaves you tired, rejuvenate at the Despacio Spa with an Anti-Stress Massage, and you'll be ready for a wild night.

Ocean Maya Royale's five restaurants offer delicious, first-class international cuisine, like the teppanyaki-style Japanese restaurant, Yookoso, and local seafood specialties available at the Mexican restaurant, El Charro, your taste buds will enjoy vacation dining that's out of this world.

When it's time to head back to your deluxe room, the Privilege Junior Suite offers a bevy of upgraded perks. It's the perfect romantic setting where you can fix a nightcap to be enjoyed under the stars, on a private balcony, before pulling up the sheets of a huge, king-sized bed, and drifting off to dream of paradise.... Oh wait, you're already there!

This hotel is All-Inclusive
Features include:

  • Food, national drinks and snacks
  • Evening entertainment and theme nights
  • Non-motorized water sports
  • All gratuities


DINING

This hotel includes unlimited food and drinks, but some dining restrictions may apply. Please check with the front desk for details.

La Hacienda
Type: International cuisine
Hours: Breakfast- daily, 7am-11am; Lunch- daily, 12:30pm-3pm; Dinner- daily, 6:30pm-10pm
Description: A wide variety of international dishes and theme nights especially designed to please all palates.

El Charro
Type: Light Fare
Hours: Lunch - daily, 11am-5:30pm; Dinner - daily, 6:30pm-10pm
Description: Lunch, snacks or dinner: hamburgers and hot dogs, local Mexican, fruits, smoothies and desserts.

Yookoso
Type: Asian
Hours: Daily, 6pm-10pm
Description: A wide variety of Asian cuisine, just a few steps from the beach.

Mike's Coffee
Type: Coffeehouse
Hours: Daily, 4pm-11pm
Description: Coffees and teas.

La Dolce Vita
Type: Italian
Hours: 6pm-10pm
Description: Enjoy a selection of Italian specialties, meats, and seafood. This beachfront location offers spectacular views and an intimate setting.

Blue Moon
Type: International
Hours: 6pm-10pm
Description: Enjoy a romantic dinner, featuring a variety of international cuisine.

All hours are subject to change.



BARS/NIGHTLIFE

Lobby Bar
Daily, 24 hours.

Swim-Up Bar and Aqua Lounge
Daily, 10am-6pm.

Fresco Bar
Daily, 11am-5:30pm.



BEACH

Ocean Maya Royale is located on an exclusive stretch of beach and features Balinese sun beds.

POOLS

Ocean Maya Royale offers 2 swimming pools with hydro-massage jets and individual sun umbrellas.

SPORTS/ACTIVITIES

Water

  • Kayaking

Available for an additional charge:

  • Scuba diving
  • Snorkeling
  • Catamaran
  • Parasailing

Land

  • Tennis
  • Volleyball
  • Fitness center
  • Beach activities
  • Aerobics

Golf
Golf courses are available for play near the resort.



INTERNET

Ocean Maya Royale offers complimentary Wi-Fi access throughout the hotel.

SPA SERVICES

Despacio Spa Centre offers a wide range of services that will leave you feeling relaxed and recharged for an additional charge. Services include:
  • Beauty Salon
  • Massages
  • Skin treatments
  • Bridal spa treatments


WEDDING/HONEYMOON

The white, sandy beaches, magnificent gardens, and sweeping hotel terraces will ensure that your ceremony is both romantic and original. A Complimentary honeymoon package is available. Please contact the hotel directly for more information about services and packages.

CHILD CARE

The Ocean Maya Royale is an adult-only hotel. No guests under 18 years of age are permitted.

ADDITIONAL INFORMATION

Location
Ocean Maya Royale is located 22 miles from Cancun Airport (CUN), 9 miles (10 minutes' drive) from Playa del Carmen and 28 mi from Cancun.

Check In/Check Out
Check-in: 3pm. Check-out: noon.

Minimum Stay
A 3-night minimum stay is required at this resort except for the following travel dates:
A 4-night minimum stay is required for travel April 9-April 23, 2017.

Holy Week
In observance of Holy Week, some resorts in the Dominican Republic, Mexico, and Costa Rica may put limits on the use of motorized water sports, and loud music.

Adults-Only
Effective May 1, 2011, Ocean Maya Royale became an Adults-Only resort, the perfect retreat for couples and anyone 18 years of age or older.

Environmental Levy Fee
The Municipalidad of Solidaridad in the Rivera Maya is one of the most beautiful places in the Mexican Caribbean. Tourism has been instrumental in driving the economic and social development of the region. In an effort to continue to preserve, conserve and beautify the destination, the Municipality of Solidaridad has implemented a small environmental levy on visitors effective September 1, 2017. Hotels will collect 20 Mexican pesos per room per day on check out; the proceeds will be deposited in an environmental trust to fund local projects. The Municipalidad of Solidaridad thanks you for your understanding and support of this worthwhile endeavor. Thank you and enjoy your visit.



All hours, fees, amenities, information and services are subject to change without notice.
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All Mexico - Riviera Maya Resorts