Occidental at Xcaret Destination - All-Inclusive

This resort was pretty nice over all. It was a big resort and took a couple days to find your way around. There were plenty of food options. Pool was big. The one thing I missed was having an actual beach to walk along.

First the Pros: - The staff was incredible. Every person we encountered had an incredible smile on their face and a warm a gracious manner. - The food was delicious. We opted for the Royal Level and it was totally worth it. We dined at almost every restaurant on the property and all of them were excellent except for a few hick-ups (see cons below) - The beachfront was not overcrowded and the beach bar made killer drinks. The water was clear and clean and all of the pools were perfect. - Cesar Z. with AmStar was an incredible host and made sure we had everything we needed exactly when we needed. The fine folks at AmStar also ensured safe travel to and from the resort and managed to book us some incredible excursions. Highlights: - Snorkeling with stingrays - Climbing the tallest Mayan pyramid in Mexico - Eating our weight in delicious food - All of the fresh juice and fruit - The abundance of monkeys, iguanas, and other wildlife right there at the resort. - The sun rising over the teal water - The jacuzzi tub Cons: - Two out of our 40+ meals were sub-par - Checking in was a bit of a cluster because we were in the Royal Level, the front desk was not prepared to assist us and we had to wait about an hour to check in.

Such a beautiful resort! The grounds are gorgeously landscaped and maintained. Natural setting, with iguanas, monkeys and coatimundis galore. On my birthday the staff surprised me with a banner on our door, a towel birthday "cake" and balloons on the bed. Speaking of staff, they are the friendliest and most helpful I have ever met. I WILL be going back.

I vacationed here with my 77 year old grandmother. We loved the wildlife outside our balcony (monkeys everyday) and lots of iguanas. The resort was larger than I expected it to be but once a staff member guided us on a short cut path to the beach it made our walking trips much shorter. In the lobby they did a great job of having entertainment each evening which was fun to watch. The food at this resort was fantastic. With 3 buffets to choose from (the one at the beach was our favorite) and having unlimited dinners at the restaurants with no reservations was wonderful. Some nights we went early for dinner and others late, it was nice to have our vacation be open and not have to plan our days around our dinner times. This resort has something for everyone. If you want a loud pool with music playing all day and activities, water sports, etc they have that. If you want a beach perfect for families where the water is shallow for all ages, its warm, and the waves are virtually non-existent in the little cove, the family area at the beach seemed perfect for little kids. If you want adult only time, they have the furthest point into the ocean with a salt water pool which was our favorite spot on this vacation. So relaxing, quiet, warm, lots of sunshine (shade if you wanted it) but need to put your stuff out early to get a spot (7am). Only downside of this resort and it did not apply to us but there is not a beach to walk along side the ocean with the waves in your toes. If that is a must on your go to places, this resort isnt for you. Overall a fantastic time. Great food, great service, awesome weather and beach! Would highly recommend to families wanting to go on a very reasonable family friendly mexico vacation.