What We Love
- You'll fall in love with the gorgeous Bandaras Bay.
- The Royal Level Pool offers a bar with premium drinks, a hot tub and a shallow section for children.
- Golfers will love the beautiful courses nearby.
Things to Know
- Maximize your vacay hours by checking pick-up times on scheduled transfers.
- The resort is only 10 minutes from the airport.
- Upgrade to Royal Club for exclusives like a lounge, restaurant, and 24-hour room service.
Resort Details
- Le BuffetInternational Buffet Service (breakfast, lunch and dinner).
- Los OlivosA la carte Italian specialties.
- MariachiA la carte Mexican specialties.
- Royal Level restaurantExclusive service for Royal Level members (international specialties for breakfast, lunch and dinner).
- Various Bars and Lounges-Royal Level Bar
-Pool bar
-Lobby bar
-Snack bar-Pool bar royal level
- 24-hour front desk
- Accessible facilities
- Accessible rooms
- Babysitting,Offsite†
- Bell staff/porter
- Children programs
- Children welcome
- Concierge desk
- Elevators
- Exercise gym
- 24-hour front desk
- Complies with Local/State/Federal laws for disabled
- Accessible rooms
- Babysitting, Offsite†
- Bell staff/porter
- Children programs
- Children welcome
- Concierge desk
- Elevators
- Exercise gym
- Free parking
- Gift/News stand†
- Golf, Offsite†
- Internet services†
- Laundry/Valet service†
- Lounges/bars†
- Meal Plan Type: All Inclusive
- Non-smoking rooms available
- Pool
- Restaurant
- Room service - limited hours†
- Safe deposit box
- Tennis court
- Tour/sightseeing desk
- Wakeup service
- Water sports
- Internet Access†
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Wedding Packages
New Beginnings Package:
- Wedding Coordinator services and assistance
- Marriage License
- Minister of Justice (Available Monday to Friday, subject to ministers schedule)
- Legal translation of all documents
- Wedding cake for up to 20 people
- A bottle of sparkling wine for Bride and Groom's toast following ceremony
- Dinner reservations for up to ten guest at one of our restaurants
- Bridal Bouquet and Groom's Boutonniere
- Wedding site decoration
- White linen decor for chairs and table
- CD player during ceremony
With a minimum of 15 rooms the Bride and Groom receive:
- Strawberries dipped in chocolate
- Romantic dinner for the newlyweds on the Beach
- 10 percent discount on couples massage at massage center
† Fees may apply
- Children's poolThere is one kid's splash pool onsite.
- Children's program, onsite
Kid's Club supervised activities for children from 4 to 12 years old.
- Direct access to a beach
- Fitness center on-site
- Motorized Water Sports †Motorized Water Sports Available
- Non-Motorized Water Sports †Water sport activities such as kayaking, snorkeling, water aerobics, water polo, and water volleyball.
- Pool
There are 2 pools onsite: 1 family pool with children's play area and 1 Adults-Only swimming pool exclusive for Royal Club guests.
There are chaise lounges and towel service by the pool area.
- Tennis courtLighted tennis courts
- Golf †Golf course located within a mile of the property.
† Fees may apply
Guest Reviews from CheapCaribbean Customers
Customer Ratings & Reviews
TripAdvisor Traveler Rating
10742 reviews
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Jul 15, 2025The staff were welcoming and attentive.
The staff right from the start to the end of our trip made sure we felt relaxed and at home. This was our multiple time in a row to this resort; this time without our teenagers. Nestor took care of our bags right at the beginning, and, made sure our taxi and luggage was secure until we departed. He also looked after me on my early morning runs (by the way get out to the middle lane to do a safe 1 km lap; get out before 7:00am to beat the heat!). Karen at the Royal Level reception was attentive and tried to help us with our request to upgrade our room. The beverage and cleaning staff were helpful, patient, and generous with our poor Spanish language requests for types of beverages and toiletries. Augustine, Elmer, and the pool Wait Staff were swift to make our beverages accurate and flowing. Tito, Antonio, and others on the Royal Level dining remembered our little breakfast needs and made it a great treat to be up there to enjoy the calm, ocean scene, and table service worth the money for this great Royal Level dining experience. We have a post-trip matter that is currently being dealt with and their Administration’s attention to it has been solid thus far. We look forward to going back but will try another month in the year when it might be mid-20 Celsius. One thing that did make the trip uncomfortable was the entertainment that started at 9:00 pm. The loudness from the music and patrons pierced into the room. Fortunately we had noise canceling devices to sleep through it but it made, for example, watching a movie inside your unit very difficult.
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Jul 14, 2025Great time
We had an amazing time (one week) in this old, but well maintained hotel. The location is amazing, the service was very good and the food was good. Highly recommended!!!!
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Jul 13, 2025
Juarez Family Stay
Great location right next to the beach. Entertainment for family and adults All inclusive is highly recommended…buffet is the best option since it offers plenty of variety and theme nights Felt safe all week with 3 kids
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Jul 12, 2025
Christian was the gift of this vacation
Christian, one of the valet's was extremely helpful in connecting us with our excursions using 'What's app'. He was always cheerful and able to connect us to great fun!
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Jul 12, 2025
Great experience!
Great location, excellent services and food. Room very clean, the environment was great, pool l, activities and beach very good.
- AdvisorySTUDENT GROUP POLICY • 100 DOUBLE rooms IN HOUSE maximum for student groups at any given time • 25 years old and under are considered “students” for any given time • Minimum age required for check-in is 18. • A refundable deposit of $200/per person (cash or credit card) is required. Group Student bookings • Must be requested through our groups department,these groups will require a chaperon as well as the refundable deposit and all above requirements.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring break-free environment. Spring Break groups, unaccompanied minors or students without an adult chaperone will not be allowed at this hotel. You must be 18 years old to check-in.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Not Allowed